您在(Are)Spotify应用程序中登录帐户时遇到问题吗？如果是这样，您的应用程序可能有问题(your app may be faulty)，或者您的台式机或移动设备可能遇到技术问题。有几种方法可以解决这个问题，我们将向您展示如何解决。
您无法登录帐户的部分原因包括没有有效的互联网连接、应用程序的缓存文件损坏或使用不正确的帐户密码。我们将向您展示如何处理这些事情。
1. 检查您的互联网连接
当您无法登录Spotify帐户时，首先要检查您的互联网连接是否正常。Spotify需要有效连接来验证您的登录详细信息，如果您的设备未连接到互联网，则不会发生这种情况。
您可以通过在设备上启动 Web 浏览器并打开Google等网站来检查连接状态。如果站点加载，则您的互联网连接工作正常。
如果您的网站无法加载，则说明您的互联网连接有问题。您可以尝试修复您的连接(fix your connection)或向您的提供商寻求帮助。
2. 检查 Spotify 是否关闭
与所有其他在线服务一样，Spotify有时会出现故障。发生这种情况时，您将无法访问该平台的各种服务(can’t access the platform’s various services)，包括登录您的帐户。
该公司实际上有一个名为Spotify Status的(Spotify Status)Twitter帐户，可以让用户知道该应用程序是否遇到任何问题。您可以访问该帐户并检查平台是否确实已关闭。
如果是这种情况，您将不得不等到公司解决问题并恢复其所有服务。
3.重新启动您的桌面或移动设备
您的台式机或手机的小问题可能会导致您安装的应用程序出现故障。您的Spotify登录问题可能是由您设备的错误行为引起的。
在这种情况下，您可以重新启动设备，看看是否可以解决问题。您只需关闭并重新打开设备即可解决大多数小问题。
重新启动 Windows PC
- 打开开始(Start)并选择电源(Power)图标。
- 在菜单中选择重新启动。
重启 iPhone
- 按住iPhone 上的调高音量 + 侧边按钮
Up + Side调低音量+ Side
- 拖动(Drag)滑块以关闭手机。
- 按住侧边(Side)按钮重新打开手机。
重启安卓手机
- 按住电源(Power)按钮，直到打开电源菜单。
- 在菜单中选择重新启动。
当您的设备重新启动时，请尝试登录Spotify应用程序。
4. 重置您的 Spotify 密码
您无法登录Spotify帐户的原因之一是您的密码不正确。您的密码可能有拼写错误，或者您可能使用旧密码登录您的帐户。
在这种情况下，您可以重新设置密码，然后使用新密码登录您的账户。以下是您可以在网络上执行此操作的方法：
- 启动您喜欢的网络浏览器，打开Spotify网站，然后选择右上角的
登录。(Log)
- 选择忘记(Choose Forgot)密码？在登录页面上。
- 选择电子邮件(Email)地址或用户名字段并输入您的Spotify电子邮件地址或用户名。然后，确认验证码并选择发送(Send)。
- 打开您的电子邮件帐户的收件箱，访问 Spotify 的最新电子邮件，然后选择电子邮件中的重置(Reset)密码链接。
- 选择新(New)密码字段并键入新密码以用于您的Spotify帐户。在重复(Repeat)新密码字段中输入(Enter)相同的密码。然后，确认验证码并选择发送(Send)。
- 在您的桌面或移动设备上
打开Spotify ，然后使用新创建的密码登录您的帐户。(Spotify)
5. 清除您的 Spotify 应用程序缓存
Spotify使用缓存文件来改善您使用该应用程序时的体验。这些文件可能已损坏，导致您出现登录问题。幸运的是，您可以通过删除 Spotify 缓存(deleting your Spotify cache)来解决此问题。
这样做不会删除与您的帐户关联的任何数据。您在Spotify(Spotify)中的播放列表和其他项目保持不变。请注意，您只能在Android手机上清除Spotify的缓存。您必须在 Windows PC 或Apple iPhone 上卸载并重新安装应用程序才能删除应用程序缓存。
- 在您的Android手机
上启动设置。(Settings)
- (Select Apps)在设置中(Settings)选择应用和通知 > Spotify。
- 选择存储和缓存。
- 点击清除缓存。
- 启动 Spotify 应用程序。
6. 更新您(Your)设备
上的Spotify 应用程序(Spotify App)
过时的Spotify 应用程序版本可能会导致许多问题(Spotify app version can cause many problems)，包括登录问题。您可以通过将应用程序更新到设备上的最新版本来解决其中的大部分问题。
您可以访问相应的应用商店，在您的 Android 手机或 iPhone 上更新 Spotify 。(update Spotify on your Android phone)在Windows上，您可以手动下载并安装最新的应用程序版本来更新您的应用程序。查看下面 Spotify 的卸载和重新安装方法，了解如何操作。
在 iPhone 上更新 Spotify
- 在 iPhone 上打开 App Store。
- 选择底部的更新。
- (Choose Update)在应用程序列表中选择 Spotify 旁边的更新。
在 Android 上更新 Spotify
- 在您的手机上
启动Google Play 商店。(Google Play Store)
- 搜索并点按 Spotify。
- 选择更新以更新应用程序。
7.从您的Spotify帐户
断开第三方应用程序(Apps)
Spotify 允许您与第三方应用程序(share your account access with third-party apps)和服务共享您的帐户访问权限。当您遇到登录问题时，值得将这些应用程序与您的帐户断开链接。您可以通过登录Spotify(Spotify)网站
撤销您对这些服务的帐户访问权限。
- 启动您喜欢的网络浏览器并访问Spotify 的管理应用程序(Spotify’s Manage Apps)页面。
- (Choose Remove Access)选择您已链接到您帐户的所有服务旁边的删除访问权限。
- 在您的设备上打开Spotify应用程序并尝试登录您的帐户。
8.在您的(Your)设备
上卸载并重新安装 Spotify(Reinstall Spotify)
如果您仍然遇到登录问题，则Spotify 的应用程序文件可能有问题(Spotify’s app files might be problematic)。您无法自行修复这些文件，因此您必须依靠卸载并重新安装的方法来解决您的问题。
您可以从设备上删除当前安装的Spotify，然后在您的设备上重新安装该应用程序的新版本。这将解决您桌面或移动设备上所有与应用程序文件相关的问题。
在 Windows PC 上重新安装 Spotify
- 按Windows + I
启动Windows 设置。(Windows Settings)
- 在设置中选择应用程序。
- (Choose Spotify)在应用程序列表中选择 Spotify ，然后选择卸载(Uninstall)。
- 在提示中选择卸载。
- 前往Spotify 的网站(Spotify’s website)并在您的计算机上下载并安装最新的桌面应用程序版本。
在 iPhone 上重新安装 Spotify
- 点击(Tap)并按住 iPhone 主屏幕上的Spotify应用程序。
- (Select X)选择应用程序左上角的
X。
- 在提示中选择删除。
- 打开App Store，搜索Spotify，然后选择应用程序。
- 点击下载图标将应用程序下载到您的手机。
在 Android 上重新安装 Spotify
- 在您的应用程序抽屉中点击(Tap)并按住Spotify，然后选择卸载(Uninstall)。
- 在提示中选择确定。
- 在您的手机上
启动Google Play 商店。(Google Play Store)
- 搜索并选择 Spotify。
- 点击安装(Tap Install)以在您的手机上安装该应用程序。
轻松修复 Spotify在您的桌面(Your Desktop)和移动(Mobile)设备上的(Devices)登录(Login Issues)问题(Ease)
如果您无法登录您的Spotify帐户，您将无法访问您的帐户设置、播放列表、喜爱的音乐和其他项目。只要您保持退出状态，您基本上就是这个流媒体服务的外星人。
幸运的是，您不必在这种情况下待太久。您可以使用上述一种或多种方法来解决 Spotify(resolve your Spotify)登录问题。完成后，您可以使用桌面或手机上的应用程序恢复音乐流媒体会话。
Spotify Won’t Let You Log In? 8 Fixes to Try
Are you having trouble logging into your account in the Spotify app? If so, your app may be faulty or your desktop or mobile device may be experiencing technical issues. There are a few ways to get around this problem, and we’ll show you how.
Some of the reasons you can’t sign in to your account include not having an active internet connection, your app’s cache files becoming corrupted, or using an incorrect account password. We’ll show you how to deal with these things.
1. Check Your Internet Connection
When you can’t log in to your account in Spotify, the first thing to check is if your internet connection is working. Spotify requires an active connection to validate your login details, and that can’t happen if your device isn’t connected to the internet.
You can check your connection’s status by launching a web browser on your device and opening a site like Google. If the site loads, your internet connection is working just fine.
In case your site fails to load, your internet connection has a problem. You can try to fix your connection or ask your provider for help.
2. Check if Spotify Is Down
Like all other online services, Spotify can go down from time to time. When that happens, you can’t access the platform’s various services, including logging in to your account.
The company actually has a Twitter account called Spotify Status to let the users know if the app is experiencing any issues. You can access that account and check if the platform is indeed down.
If that’s the case, you’ll have to wait until the company fixes the issues and brings all its services back up.
3. Restart Your Desktop or Mobile
Your desktop or mobile phone’s minor issues can cause your installed apps to malfunction. Your Spotify login issue may have resulted from your device’s faulty behavior.
In that case, you can give your device a reboot and see if that fixes the issue. You can resolve most minor problems by simply turning your devices off and back on.
Restart a Windows PC
- Open Start and select the Power icon.
- Choose Restart in the menu.
Restart an iPhone
- Press and hold down either Volume Up + Side or Volume Down + Side buttons on your iPhone.
- Drag the slider to turn your phone off.
- Turn your phone back on by pressing and holding down the Side button.
Restart an Android Phone
- Press and hold down the Power button until the power menu opens.
- Choose Restart in the menu.
When your device restarts, try logging into the Spotify app.
4. Reset Your Spotify Password
One reason you can’t log in to your Spotify account is that your password is incorrect. You may have typos in your password, or you may be using an old password to sign in to your account.
In this case, you can reset your password and then use the new password to log in to your account. Here’s how you can do that on the web:
- Launch your preferred web browser, open the Spotify site, and select Log in in the top-right corner.
- Choose Forgot your password? on the login page.
- Select the Email address or username field and type your Spotify email address or username. Then, confirm the captcha and select Send.
- Open your email account’s inbox, access Spotify’s latest email, and select the Reset password link in the email.
- Choose the New password field and type the new password to use with your Spotify account. Enter the same password in the Repeat new password field. Then, confirm the captcha and select Send.
- Open Spotify on your desktop or mobile and sign in to your account with the newly created password.
5. Clear Your Spotify App Cache
Spotify uses cache files to improve your experience when you’re using the app. These files may have become corrupt, causing you sign-in problems. Luckily, you can fix the issue by deleting your Spotify cache.
Doing that doesn’t delete any data associated with your account. Your playlists and other items in Spotify remain intact. Note that you can only clear Spotify’s cache on an Android phone. You must uninstall and reinstall the app on your Windows PC or Apple iPhone to delete the app cache.
- Launch Settings on your Android phone.
- Select Apps & notifications > Spotify in Settings.
- Choose Storage & cache.
- Tap Clear cache.
- Launch the Spotify app.
6. Update the Spotify App on Your Devices
An outdated Spotify app version can cause many problems, including login issues. You can resolve most of these issues by updating the app to the latest version on your devices.
You can update Spotify on your Android phone or iPhone by visiting the respective app store. On Windows, you can manually download and install the latest app version to update your app. Check out Spotify’s uninstall and reinstall method below to learn how to do that.
Update Spotify on iPhone
- Open App Store on your iPhone.
- Select Updates at the bottom.
- Choose Update next to Spotify on the app list.
Update Spotify on Android
- Launch Google Play Store on your phone.
- Search for and tap Spotify.
- Select Update to update the app.
7. Disconnect Third-Party Apps From Your Spotify Account
Spotify allows you to share your account access with third-party apps and services. It’s worth delinking those apps from your account when you’re experiencing login problems. You can revoke your account access for those services by logging in to the Spotify website.
- Launch your preferred web browser and access Spotify’s Manage Apps page.
- Choose Remove Access next to all the services you’ve linked to your account.
- Open the Spotify app on your device and try to log in to your account.
8. Uninstall and Reinstall Spotify on Your Devices
If you continue to face the log-in issue, Spotify’s app files might be problematic. You can’t fix these files yourself, so you’ll have to rely on the uninstall and reinstall method to resolve your problem.
You can get rid of your current Spotify installation from your device, and then reinstall a fresh version of the app on your device. This will resolve all your app file-related issues on your desktop or mobile.
Reinstall Spotify on a Windows PC
- Launch Windows Settings by pressing Windows + I.
- Select Apps in Settings.
- Choose Spotify on the app list and select Uninstall.
- Select Uninstall in the prompt.
- Head to Spotify’s website and download and install the latest desktop app version on your computer.
Reinstall Spotify on iPhone
- Tap and hold on the Spotify app on your iPhone’s home screen.
- Select X in the app’s top-left corner.
- Choose Delete in the prompt.
- Open App Store, search for Spotify, and select the app.
- Tap the download icon to download the app to your phone.
Reinstall Spotify on Android
- Tap and hold Spotify in your app drawer and select Uninstall.
- Choose OK in the prompt.
- Launch Google Play Store on your phone.
- Search for and select Spotify.
- Tap Install to install the app on your phone.
Fix Spotify’s Login Issues on Your Desktop and Mobile Devices With Ease
If you can’t log in to your Spotify account, you can’t access your account settings, playlists, favorite music, and other items. You’re basically an alien to this streaming service for as long as you remain signed out.
Luckily, you don’t have to be in that situation for too long. You can use one or more of the methods described above to resolve your Spotify login problems. Once done, you can resume your music streaming sessions with the app on your desktop or phone.
