你的安卓(Android)手机会自动重启吗?我们将向您展示发生这种情况的原因以及如何使设备再次正常运行。
Android是一个稳定的移动操作系统,但它也不能幸免于严重的问题。有缺陷(Buggy)的系统软件版本、未优化的应用程序、损坏的应用程序缓存等,很容易触发系统范围的崩溃,迫使设备自行重启。通过以下建议和解决方案来修复不断重启的Android手机。
1. 检查安卓系统软件(Android System Software)更新
运行主要系统软件版本的过时或早期迭代的Android手机容易随机或频繁重启。因此(Hence),最好从检查较新的Android更新开始,因为它们通常可以解决持久性错误并总体上提高性能。
即使您的Android手机不支持最新版本的Android,您仍然必须安装任何待处理的安全或稳定性更新。
要做到这一点:
1.通过主屏幕(Home Screen)或应用程序抽屉(App Drawer)打开设置(Settings)应用程序。
2. 向下滚动并点击系统。
3. 选择系统更新。
4. 选择检查更新。
5. 下载并安装任何待处理的系统软件更新。
在极少数情况下,某些Android更新或测试版可能会引入导致手机重启的错误。如果您等不及下一次更新(可能会解决问题),请考虑降级到旧版本的 Android(downgrading to an older version of Android)。但是,只有在后续修复都不起作用时,您才必须采取最后的措施。
2.在Android中擦除缓存分区
(Corrupt)Android中(Android)损坏的临时系统文件是随机设备重启的另一个原因。尝试在恢复模式下(Recovery Mode)擦除手机内部存储上的缓存分区,并检查是否有影响。
进入恢复模式(Recovery Mode)因Android版本和手机型号而异。例如,以下是在Google Pixel上执行此操作的方法。
1. 同时按下电源(Power)和音量调高按钮,然后点击关机(Power)以关闭您的设备。
2. 同时按住电源键和(Power)降低(Down)音量键,直到看到带有红色感叹号的屏幕。
3. 使用音量键在可用选项之间循环,直到您选择恢复模式(Mode)。然后,按下电源(Power)按钮。
4. 在带有Android(Android)图标的屏幕上短按电源(Power)键和提高音量键,直到您看到恢复选项。
5. 使用音量键突出显示擦除(Wipe)缓存分区选项。
6. 选择电源(Power)按钮进行确认。
如果您没有看到擦除缓存分区选项,请通过(Wipe)USB将手机连接到计算机,然后重试。如果它仍然不显示,很可能您的手机制造商不支持擦除缓存分区。
3. 将所有Android 应用程序(Android Apps)更新到最新(Latest)版本
安装最新的应用程序更新是另一种避免未优化或过时的Android应用程序导致设备崩溃错误的好方法。有多种方法可以更新 Android 设备上的应用程序(various methods to update the apps on an Android device),但这里是最直接的方法:
1.在您的Android设备上打开(Android)Google Play Store应用程序,然后点击屏幕右上角的头像。
2. 点击管理应用和设备。
3. 点击可用更新(Update)下的全部更新(Update)。
如果要单独更新应用程序,请切换到管理(Manage)选项卡并选择可用更新(Updates)。然后,选择您要更新的应用程序,然后点击更新(Update)图标。
4.清除损坏的应用程序缓存
如果特定应用程序导致您的 Android 设备重新启动,请不要忘记更新它。如果问题再次出现,请停止应用在后台运行并清除其缓存。这解决了由损坏的临时应用程序数据引起的崩溃。要做到这一点:
1. 打开设置(Settings)应用程序并选择应用程序(Apps)。
2.找到(Locate)并点击有问题的应用程序。
3. 点击强制停止 > 确定。
4. 点击存储和缓存。
5. 点击清除缓存。
如果这无法解决问题,请联系应用开发者寻求帮助(您可以在应用的Play 商店(Play Store)页面上找到联系信息),卸载并重新安装应用,或旁加载应用的稳定版本(sideload a stable version of the app)。
5.在安全模式下测试您的(Safe Mode)Android手机
Android 的安全模式(Safe Mode)是一个精简的环境,只有本机应用程序才能运行,这可以帮助您确定第三方应用程序是否是导致设备重启的原因。
在安全模式下加载 Android 手机(loading an Android phone in Safe Mode)的过程因制造商和型号而异。例如,在Google Pixel上,您必须:
1.同时按住电源(Power)键和音量上键,调出手机电源选项。
2. 点击并按住重启(Restart)图标,直到看到“重启到安全模式”弹出窗口。
3. 点击确定。
如果您的手机在安全模式下(Safe Mode)停止重启,请删除所有最近安装的第三方应用程序并正常重启手机。然后,重新安装所有内容,直到您确定有问题的应用程序。
6. 移除外壳(Cases)、外接电池(External Batteries)和配件
(Bulky)Android手机上的(Android)笨重外壳、外接电池和其他配件可能会使手机变热并强制其关闭或重启。删除它们并检查是否会阻止设备重新启动。
7. 释放Android(Your Android)上的存储空间(Storage Space)
如果您的Android手机即将耗尽存储空间,那么遇到随机的系统关闭和重新启动就不要感到惊讶了。要释放Android设备上的空间:
1.在您的Android手机
上打开设置(Settings)应用程序。
2. 向下滚动并点击存储。
3.挖掘(Dig)存储类别 - 应用程序、文档(Documents)和其他、图像(Images)等 - 从您的设备中删除不需要的项目,或点击释放(Free)空间并按照清理建议快速回收存储空间。
提示:为确保您的 Android 内部存储始终有足够的可用空间,请考虑使用 SD 卡存储文件(using an SD card to store files)。
8. 检查手机的电池健康状况(Battery Health)
(Battery)Android设备上的电池性能下降可能会导致随机关机和重启。如果您已经使用手机至少一年,最好检查其电池健康状况。有几种方法可以做到这一点:
- 尝试拨号代码(Dial Code):在电话(Phone)应用程序中Dial * #*#4636#*#* 。在出现的“测试”菜单上,点击电池(Battery)信息。
- 三星(Samsung)手机:打开三星(Samsung) 会员(Members)应用程序并点击Get Help > Interactive检查 >电池(Battery)。
- 使用第三方应用程序:安装免费应用程序,如CPU-Z或AccuBattery并检查电池选项卡。
如果您的Android(Android)手机上的电池健康状况不佳,我们强烈建议您考虑更换电池。
9. 执行Android 出厂数据重置(Android Factory Data Reset)
如果您的Android手机不断重启,请考虑将其重置为出厂设置。这会将所有Android设置恢复为默认设置,并消除任何导致手机故障的潜在软件相关冲突。
您将丢失设备上的所有数据,因此请务必在开始之前将所有数据备份到计算机、SD 卡或云存储服务中。要重置您的Android手机:
1. 打开设置应用程序。
2. 向下滚动并点击系统。
3. 点击重置选项。
4. 点击清除(Erase)所有数据(恢复出厂设置)。
5. 点击清除所有数据进行确认。
如果您在执行上述步骤时遇到问题(例如,您的手机在您执行任何操作之前重新启动),您可以在恢复模式下将设备重置为出厂默认设置(reset the device to factory defaults in Recovery Mode)。
你还能做什么?
如果您的Android手机在执行恢复出厂设置后仍继续重启,则您可能正在处理硬件问题,例如电池或逻辑板故障。请联系您的手机制造商或将其送到您当地的维修服务中心进行进一步的故障排除。
Why Your Android Phone Keeps Restarting (And 9 Ways to Fix)
Does your Android рhone restart оn itѕ own automaticallу? We will show yоu why that happens and how to get the devicе to function normally again.
Android is a stable mobile operating system, but it isn’t immune from severe issues. Buggy system software releases, unoptimized apps, corrupt application caches, etc., can easily trigger system-wide crashes forcing the device to reboot itself. Work your way through the suggestions and solutions below to fix an Android phone that keeps restarting.
1. Check for Android System Software Updates
An Android phone running an outdated or early iteration of a major system software release is prone to random or frequent restarts. Hence, it’s a good idea to begin by checking for newer Android updates since they often resolve persistent bugs and improve performance in general.
Even if your Android phone doesn’t support the latest version of Android, you must still install any pending security or stability updates regardless.
To do that:
1. Open the Settings app via the Home Screen or App Drawer.
2. Scroll down and tap System.
3. Select System update.
4. Select Check for update.
5. Download and install any pending system software updates.
Rarely, some Android updates or beta releases can introduce bugs that cause your phone to restart. If you can’t wait for the next update (which could patch out the problem), consider downgrading to an older version of Android. However, it’s a last resort measure you must take only if none of the subsequent fixes work.
2. Wipe Cache Partition in Android
Corrupt temporary system files in Android are another reason for random device restarts. Try wiping the cache partition on your phone’s internal storage in Recovery Mode and check if that makes a difference.
Entering Recovery Mode differs between Android versions and phone models. As an example, here’s how to do that on a Google Pixel.
1. Press the Power and Volume Up buttons at the same time and tap Power off to shut down your device.
2. Press and hold the Power and Volume Down buttons at the same time until you see a screen with a red exclamation mark.
3. Use the Volume keys to cycle through available options until you select Recovery Mode. Then, press the Power button.
4. Press the Power and Volume Up keys briefly on the screen with the Android icon until you see your recovery options.
5. Highlight the Wipe cache partition option using the Volume keys.
6. Select the Power button to confirm.
If you don’t see a Wipe cache partition option, connect your phone to a computer via USB and try again. If it still won’t show up, it’s likely your phone manufacturer doesn’t support wiping the cache partition.
3. Update All Android Apps to Their Latest Versions
Installing the latest app updates is another terrific way to avoid device-crashing errors induced by unoptimized or outdated Android apps. There are various methods to update the apps on an Android device, but here’s the most straightforward of the lot:
1. Open the Google Play Store app on your Android device and tap your profile portrait at the top-right of the screen.
2. Tap Manage apps & devices.
3. Tap Update all under Updates available.
If you want to update apps individually, switch to the Manage tab and select Updates available. Then, pick the app or apps you want to update and tap the Update icon.
4. Clear Corrupt App Caches
If a specific app causes your Android device to restart, then don’t forget to update it. If the issue recurs, stop the app from running in the background and clear its cache. That resolves crashes caused by corrupt temporary app data. To do that:
1. Open the Settings app and select Apps.
2. Locate and tap the problematic app.
3. Tap Force stop > OK.
4. Tap Storage and cache.
5. Tap Clear cache.
If that fails to resolve the issue, reach out to the app developer for help (you can find the contact info on the app’s Play Store page), uninstall and reinstall the app, or sideload a stable version of the app.
5. Test Your Android Phone In Safe Mode
Android’s Safe Mode is a stripped-down environment where only native apps work, and that helps you determine if third-party apps are what causes the device to restart.
The process of loading an Android phone in Safe Mode differs between manufacturers and models. For example, on a Google Pixel, you must:
1. Press and hold the Power and Volume Up buttons at the same time to bring your phone’s power options.
2. Tap and hold the Restart icon until you see the “Reboot to safe mode” pop-up.
3. Tap OK.
If your phone stops rebooting in Safe Mode, delete any recently installed third-party apps and restart your phone normally. Then, reinstall everything until you identify the problematic app.
6. Remove Cases, External Batteries, and Accessories
Bulky cases, external batteries, and other accessories on an Android phone can heat it up and force it to turn off or restart. Remove them and check if that stops the device from rebooting.
7. Free Up Storage Space on Your Android
If your Android phone is close to running out of storage, then don’t be surprised to experience random system shutdowns and reboots. To free up space on your Android device:
1. Open the Settings app on your Android phone.
2. Scroll down and tap Storage.
3. Dig into the storage categories—Apps, Documents & other, Images, etc.—to delete unwanted items from your device or tap Free up space and follow the cleaning suggestions to reclaim storage quickly.
Tip: To ensure that you always have enough free space on your Android’s internal storage, consider using an SD card to store files.
8. Check Your Phone’s Battery Health
Battery degradation on an Android device can play a factor in random shutdowns and restarts. If you’ve been using your phone for at least a year, it’s a good idea to check its battery health. There are a few ways to do that:
- Try the Dial Code: Dial *#*#4636#*#* in the Phone app. On the “Testing” menu that appears, tap Battery information..
- Samsung Phones: Open the Samsung Members app and tap Get Help > Interactive checks > Battery.
- Use a Third-Party App: Install a free app like CPU-Z or AccuBattery and check the Battery tab.
If the battery health on your Android phone isn’t good, we strongly recommend that you look into replacing the battery.
9. Perform an Android Factory Data Reset
If your Android phone keeps restarting, consider resetting it to factory settings. That reverts all Android settings to their defaults and eliminates any underlying software-related conflicts causing your phone to malfunction.
You will lose all data on your device, so make sure to back everything up to a computer, SD card, or cloud storage service before you begin. To reset your Android phone:
1. Open the Settings app.
2. Scroll down and tap System.
3. Tap Reset options.
4. Tap Erase all data (factory reset).
5. Tap Erase all data to confirm.
If you have trouble following the steps above (e.g., your phone restarts before you can do anything), you can reset the device to factory defaults in Recovery Mode.
What Else Can You Do?
If your Android phone continues to restart even after performing a factory reset, you might be dealing with a hardware issue such as a faulty battery or logic board. Contact your phone manufacturer or take it to your local repair service for further troubleshooting.