由于几乎每个人都使用WhatsApp进行交流，因此错过重要信息可能会带来问题。WhatsApp^{(WhatsApp doesn’t work)}在您的 iPhone (iOS) 或Android手机上无法运行的原因有多种。我们将向您展示解决问题的几种方法。

WhatsApp无法运行的常见原因有几个：平台已关闭、您安装的客户端有问题或您的互联网连接无法正常工作。我们将讨论所有这些问题。

1.确保您的互联网^(Internet)连接正常

当WhatsApp停止运行时，请检查您的互联网连接并确保其正常运行。那是因为WhatsApp依靠互联网来发送和接收您的消息。

检查您的互联网连接状态的一种方法是在您的设备上打开一个网络浏览器并启动一个类似Google的网站。如果您的设备加载该站点，则您的互联网正在运行。

如果您的手机无法加载该网站，则表示您有互联网问题。您可以尝试自己解决这些问题或寻求您的互联网服务提供商的帮助。

2. 关闭并重新打开 WhatsApp

WhatsApp 的小故障^{(WhatsApp’s minor glitches)}可能会阻止您发送或接收消息。好消息是您可以通过关闭并重新打开WhatsApp^(WhatsApp)应用程序来解决大部分小问题。

关闭手机上的WhatsApp，等待几秒钟，然后重新启动应用程序。

3.检查WhatsApp是否关闭

WhatsApp 的服务器可能出现中断，导致您的消息无法发送或接收。发生这种情况有多种原因。

您可以使用DownDetector 之^{(DownDetector)}类的网站检查平台是否面临停机。该站点应该告诉您 WhatsApp 的服务器是否有任何问题。如果是这种情况，您将无能为力，只能等待公司解决这些服务器问题。

4. 检查WhatsApp 是否^{(WhatsApp Has)}删除了您的^(Your)帐户

如果您在过去 120 天内未使用WhatsApp应用程序，则该公司可能已删除您的帐户。^(WhatsApp)这可能是您无法在手机上使用该应用程序的原因。

如果您的帐户出现这种情况，您必须使用iPhone 或Android手机 上的WhatsApp应用程序注册一个新帐户。^(WhatsApp)

5.重启你的手机

您手机的小问题可能会干扰WhatsApp，导致应用程序无法正常运行。在这种情况下，您可以重新启动手机^{(reboot your phone)}以修复这些小故障。

重新启动 iPhone

1. 在带有主^(Home)屏幕按钮的 iPhone 上，按住侧边^(Side)按钮并拖动滑块。然后，按住侧边^(Side)按钮重新打开手机。

1. 在配备面容 ID^{(Face ID)}的 iPhone 上，按住音量按钮和侧边^(Side)按钮，然后拖动滑块。按住侧边^(Side)按钮重新打开手机。

重启安卓手机

1. 按住电源^(Power)按钮以访问电源^(Power)菜单。
2. 在菜单中选择重新启动。

6.打开WhatsApp的后台数据^{(Background Data)}

^(WhatsApp)即使您没有积极使用该应用程序，WhatsApp也需要访问互联网。这是因为应用程序需要不断检查传入的消息。

您的 iPhone 或Android手机可能拒绝了对WhatsApp的^(WhatsApp)后台互联网访问^{(background internet access)}，导致该应用程序无法正常运行。在这种情况下，请打开您手机的此即时通讯应用的后台数据选项，您的问题将得到解决。

在 iPhone 上 为WhatsApp启用后台数据^{(Background Data)}

1. 打开设置^(Settings)并进入General > Background App Refresh。
2. 切换 WhatsApp 的选项。

在Android手机 上为WhatsApp启用后台数据^{(Background Data)}

1. 打开设置^(Settings)并选择应用程序^(Apps)和通知 > WhatsApp。
2. 选择移动数据和 Wi-Fi。
3. 打开背景数据选项。

7. 清除Android 手机^{(Your Android Phone)}上的WhatsApp缓存^(Cache)

WhatsApp在您的手机上存储和使用缓存文件来增强您的用户体验。有时，这些缓存文件会损坏，导致应用程序出现故障。

幸运的是，您可以通过清除应用程序的缓存^{(clearing your app’s cache)}来解决与缓存相关的问题。您只能在Android手机上执行此操作，因为 iPhone 不允许删除应用缓存。

1. 打开设置^(Settings)并导航到应用^(Apps)和通知 > WhatsApp。
2. ^{(Select Storage)}在WhatsApp^(WhatsApp)应用页面 上选择存储和缓存。
3. 选择清除^{(Choose Clear)}缓存以删除应用缓存。

1. 打开WhatsApp。

8. 释放手机存储空间

由于WhatsApp会在您的手机本地下载并保存您的消息，因此您的设备上必须有一些可用的存储空间。没有足够的空间会导致 WhatsApp 无法接收传入的消息^{(cause WhatsApp not to receive incoming messages)}。

您可以通过分析手机空间并删除不需要的文件^{(getting rid of the unwanted files)}来解决此问题。

清除 iPhone 的存储空间

1. 打开设置^(Settings)并访问General > iPhone 存储。
2. 分析手机的存储空间。

1. 删除不需要的项目以释放​​宝贵的存储空间。

清除 Android 的存储空间

1. 打开设置并点击存储。
2. 选择释放空间。

9. 更新手机上的 WhatsApp

WhatsApp可能无法运行，因为您使用的是旧版本的应用程序。如果您使用的是几个月前推出的应用程序版本，通常会出现这种情况。

解决此问题很容易，因为您只需使用手机相应的应用商店更新 WhatsApp 应用^{(update the WhatsApp app)}即可。

在 iPhone 上更新 WhatsApp

1. 打开应用商店。
2. 选择底部 的更新选项卡。^(Updates)
3. 选择^{(Choose Update)}WhatsApp Messenger旁边的更新。

^{(Update WhatsApp)}在Android手机 上更新 WhatsApp

1. 打开 Google Play 商店。
2. 搜索并选择 WhatsApp。
3. 点击更新以更新应用程序。

在您的^(Your)iPhone 或Android 手机^{(Android Phone)}上修复 WhatsApp 的损坏功能^{(Broken Functionalities)}

由于各种原因， WhatsApp^(WhatsApp)可能无法在您的智能手机上运行。如果您依靠此应用程序进行重要通信，您可能希望尽快解决问题。

幸运的是，有几种方法可以解决出现故障或无法正常运行的 WhatsApp 应用程序^{(malfunctioning or not functioning WhatsApp app)}。使用上述一种或多种方法，您的应用程序应该开始工作。然后，您可以享受与您的朋友和家人聊天的乐趣！

WhatsApp Is Not Working? 9 Ways to Fix

With nearly eνeryone using WhatsApp for communication, missing out on an important message can be problematic. There are various reasons WhatsApp doesn’t work on your iPhone (iOS) or Android phone. We’ll show you a few ways to fix the problem.

There are several common reasons why WhatsApp doesn’t work: the platform is down, your installed client has a problem, or your internet connection isn’t working. We’ll go over all these issues.

1. Make Sure Your Internet Connection Is Working

When WhatsApp stops functioning, check your internet connection and ensure it’s working. That’s because WhatsApp relies on the internet to send and receive your messages.

One way to check your internet connection’s status is to open a web browser on your device and launch a site like Google. If your device loads the site, your internet is working.

If your phone fails to load the site, you have internet problems. You can try fixing these issues yourself or seek your internet service provider’s help.

2. Close and Reopen WhatsApp

WhatsApp’s minor glitches can prevent you from sending or receiving messages. The good thing is you can resolve most of these minor problems by closing and reopening the WhatsApp app.

Close down WhatsApp on your phone, wait a few seconds, and relaunch the app.

3. Check if WhatsApp Is Down

WhatsApp’s servers may be experiencing an outage, resulting in your messages not getting sent or received. There are various reasons why this happens.

You can check if the platform is facing downtime by using a site like DownDetector. This site should tell you if WhatsApp’s servers have any issues. If that’s the case, you can’t do anything on your end but wait for the company to resolve those server problems.

4. Check if WhatsApp Has Deleted Your Account

If you’ve been inactive on the WhatsApp app for the past 120 days, the company may have deleted your account. This may be why you can’t use the app on your phone.

If that has happened with your account, you’ll have to sign up for a new account using the WhatsApp app on your iPhone or Android phone.

5. Restart Your Phone

Your phone’s minor issues can cause interference with WhatsApp, causing the app not to properly function. In this case, you can reboot your phone to fix those little glitches.

Reboot an iPhone

1. On an iPhone with the Home button, press and hold down the Side button and drag the slider. Then, turn your phone back on by pressing and holding down the Side button.

1. On an iPhone with Face ID, press and hold down either Volume button and the Side button, then drag the slider. Power your phone back on by pressing and holding down the Side button.

Reboot an Android Phone

1. Press and hold down the Power button to access the Power menu.
2. Select Restart in the menu.

6. Turn On Background Data for WhatsApp

WhatsApp needs internet access even when you aren’t actively using the app. This is because the app needs to constantly check for incoming messages.

Your iPhone or Android phone may have denied background internet access to WhatsApp, causing the app not to fully function. In this case, turn on your phone’s background data option for this instant messaging app, and your issue will be resolved.

Enable Background Data for WhatsApp on an iPhone

1. Open Settings and head into General > Background App Refresh.
2. Toggle on the option for WhatsApp.

Enable Background Data for WhatsApp on an Android Phone

1. Open Settings and select Apps & notifications > WhatsApp.
2. Choose Mobile data & Wi-Fi.
3. Turn on the Background data option.

7. Clear WhatsApp’s Cache on Your Android Phone

WhatsApp stores and uses cache files on your phone to enhance your user experience. Sometimes, these cache files go corrupt, causing the app to malfunction.

Luckily, you can resolve the cache-related issues by clearing your app’s cache. You can only do this on Android phones as the iPhone doesn’t allow deleting the app cache.

1. Open Settings and navigate to Apps & notifications > WhatsApp.
2. Select Storage & cache on the WhatsApp app page.
3. Choose Clear cache to delete the app cache.

1. Open WhatsApp.

8. Free Up Your Phone’s Storage

Since WhatsApp downloads and saves your messages locally on your phone, you must have some free storage space on your device. Not having adequate space can cause WhatsApp not to receive incoming messages.

You can fix that by analyzing your phone’s space and getting rid of the unwanted files.

Clear iPhone’s Storage

1. Open Settings and access General > iPhone Storage.
2. Analyze your phone’s storage.

1. Remove the unwanted items to free up precious storage.

Clear Android’s Storage

1. Open Settings and tap Storage.
2. Select Free up space.

9. Update WhatsApp on Your Phone

WhatsApp may not work because you’re using an old version of the app. This is usually the case if you’re using an app version launched many months ago.

Fixing this issue is easy as all you have to do is use your phone’s respective app store to update the WhatsApp app.

Update WhatsApp on an iPhone

1. Open the App Store.
2. Select the Updates tab at the bottom.
3. Choose Update next to WhatsApp Messenger.

Update WhatsApp on an Android Phone

1. Open the Google Play Store.
2. Search for and select WhatsApp.
3. Tap Update to update the app.

Fix WhatsApp’s Broken Functionalities on Your iPhone or Android Phone

WhatsApp may not work for various reasons on your smartphone. You may want to fix the issue as soon as possible if you rely on this app for your important communications.

Fortunately, there are several ways to get around a malfunctioning or not functioning WhatsApp app. Use one or more of the above methods and your app should start working. Then, you can enjoy chatting with your friends and family!

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