对于许多人来说，错过 WhatsApp 通知(missing a WhatsApp notification)意味着错过个人或职业机会。WhatsApp通知可能无法正常工作的原因有多种。您的互联网连接可能无法正常工作，或者WhatsApp的通知设置存在问题。
无论如何，您的首要任务应该是尽快恢复并运行WhatsApp通知。(WhatsApp)这就是本指南将为您提供的帮助。
确保您的互联网可以接收 WhatsApp 通知(Make Sure Your Internet Works to Get WhatsApp Notifications)
WhatsApp需要互联网连接才能接收新消息并向您发送通知。如果您手机的移动数据或Wi-Fi 网络无法正常工作(your Wi-Fi network isn’t working)，这可能会导致WhatsApp不发送任何通知。
要检查您的互联网是否正常工作，请在您的手机上打开一个网络浏览器，例如Chrome并启动Google网站。如果网站加载，您的互联网正在运行。如果网站无法加载，则您的互联网连接存在问题。
在后一种情况下，请解决您的互联网问题并查看是否可以恢复连接。您可能还想就该问题寻求您的互联网服务提供商 ( ISP ) 的帮助。
重新启动手机以修复 WhatsApp 通知问题(Restart Your Phone to Fix WhatsApp Notification Problems)
手机上的小故障也可能导致WhatsApp 通知问题(notification issues)。要解决此问题，请重新启动手机，这很可能会解决故障。
您可以通过按住电源(Power)按钮并从菜单中选择重新启动来重新启动大多数手机。(Restart)
启用 WhatsApp 通知声音(Enable WhatsApp Notification Sounds)
如果您收到WhatsApp通知但没有声音，则应用程序中的声音通知选项可能已关闭。打开切换开关，您的通知声音将返回。
就是这样。
- 在手机上打开WhatsApp 。
- 点击右上角的三个点，然后选择设置(Settings)。
- 在设置屏幕上选择通知。(Notifications)
- 打开对话音(Conversation tones)选项以启用WhatsApp通知的声音。
禁用手机的省电模式(Disable Your Phone’s Power Saver Mode)
开启省电模式时(power saver mode is turned on)，您的手机会尝试消耗尽可能少的能量。这有时会影响 WhatsApp 通知，因为这些通知确实会使用您手机的电池。
要解决此问题，请在手机上禁用节电模式，然后查看您是否收到通常的WhatsApp通知。
在 iPhone 上：(On iPhone:)
- 在 iPhone 上启动设置(Settings)应用程序。
- 点击设置中的电池(Battery)。
- 关闭低功耗模式(Low Power Mode)选项。
在安卓上：(On Android:)
- 打开设置(Settings)应用程序并点击电池(Battery)。
- 选择省电(Battery Saver)选项。
- 确保(Make)顶部的切换开关已关闭。
关闭请勿打扰以开始接收 WhatsApp 通知(Turn Off Do Not Disturb To Start Receiving WhatsApp Notifications)
您手机上的“请勿打扰”(Do Not Disturb on your phone)功能正如其名称所声称的那样——关闭任何可能打扰您的通知。这些通知也包括来自WhatsApp的通知，因此您必须关闭免打扰(turn DND off)才能接收来自WhatsApp的通知。
在 iPhone 上：(On iPhone:)
- 在手机上启动“设置”(Settings)应用。
- 在设置中点击请勿打扰。(Do Not Disturb)
- 禁用顶部的“请勿打扰”切换。(Do Not Disturb)
在安卓上：(On Android:)
- 访问手机上的“设置”(Settings)应用。
- 点击设置中的声音和振动(Sounds & Vibration)。
- 选择请勿打扰(Do Not Disturb)选项。
- 停用顶部的“请勿打扰”开关。(Do Not Disturb)
允许 WhatsApp 使用背景数据进行通知(Allow WhatsApp to Use Background Data for Notifications)
WhatsApp需要在后台连接互联网，因此即使您不与某人聊天，该应用程序也可以获取新消息。如果您在手机上禁用了WhatsApp的后台数据，则必须启用它才能允许通知。
在 iPhone 上：(On iPhone:)
- 打开手机上的设置(Settings)应用程序。
- 进入设置中的常规(General)>后台应用刷新(Background App Refresh)。
- 在应用程序列表中打开WhatsApp的切换开关。(WhatsApp)
在安卓上：(On Android:)
- 在手机上启动“设置”(Settings)应用。
- 在设置中进入应用和通知(Apps & notifications)> WhatsApp。
- 点击应用页面上的移动数据和 Wi-Fi 。(Mobile data & Wi-Fi)
- 切换背景数据(Background data)选项。
重置 WhatsApp 通知设置(Reset WhatsApp Notification Settings)
WhatsApp 提供可自定义的通知设置(customizable notification settings)。如果您使用了该选项并且在更改它们方面做得有点过分，您可能需要重置您的设置以查看是否可以解决问题。
- 在您的手机上启动WhatsApp 。
- 点击右上角的三个点，然后选择设置(Settings)。
- 在设置屏幕上点击通知。(Notifications)
- 选择右上角的三个点，然后选择重置通知设置(Reset notification settings)。
清除 WhatsApp 的缓存文件以修复通知问题(Clear WhatsApp’s Cache Files To Fix Notification Issues)
缓存(Cache)文件通常是许多问题的原因，手机上的WhatsApp问题可能就是这种情况。(WhatsApp)幸运的是，您可以清除WhatsApp的缓存文件，而不会影响您手机上的任何个人数据。
清除缓存(option to clear cache)的确切选项仅适用于Android手机。
- 在您的 Android 手机上启动设置。(Settings)
- 进入应用和通知(Apps & notifications)> WhatsApp。
- 点击存储和缓存(Storage & cache)选项。
- 选择清除缓存(Clear cache)以删除 WhatsApp 的缓存文件。
重置您的应用偏好(Reset Your App Preferences)
WhatsApp建议您在遇到通知问题时重置应用偏好。这不会删除您安装的任何应用程序。
您只能在 Android 上执行此操作。
- 打开手机上的设置。(Settings)
- 进入设置中的系统(System)>重置选项(Reset options)。
- 点击重置应用偏好(Reset app preferences)选项。
- 在打开的提示中点击重置应用程序以确认您的选择。(Reset apps)
- 重启手机。
从计算机上的 WhatsApp 注销(Log Out From WhatsApp on Your Computers)
可能是WhatsApp将其通常的通知发送到您登录的另一台设备。当您在计算机上使用 WhatsApp Web(use WhatsApp Web on your computers)时，通常会出现这种情况。
要解决此问题，请在您的设备上退出WhatsApp Web，然后您应该直接在您的主要手机上获取所有通知。
- 在您登录的设备上打开WhatsApp 网页版。(WhatsApp Web)
- 选择WhatsApp Web(WhatsApp Web)界面顶部的三个点。
- 从打开的菜单中选择注销。(Log out)
WhatsApp 通知问题不难处理(WhatsApp Notification Issues Aren’t Difficult to Deal With)
错过的WhatsApp通知有时会花费您不少钱。如果发生这种情况，请使用上述指南中的方法解决手机上的问题。然后，您的通知将像以前一样开始涌入。
How to Fix When WhatsApp Notifications Are Not Working
For many people, missing a WhatsApp notification means missing a personal or professional opportunity. There are various reasons why WhatsApp notifications may not be working. It’s possible your internet connection isn’t working as it should, or there’s an issue with WhatsApp’s notification settings.
Regardless, your priority should be to get the WhatsApp notifications back up and running as soon as possible. That’s what this guide will help you with.
Make Sure Your Internet Works to Get WhatsApp Notifications
WhatsApp needs internet connectivity to receive new messages and send you notifications. If your phone’s mobile data or your Wi-Fi network isn’t working as it should, this can cause WhatsApp not to send any notifications.
To check if your internet works, open a web browser, like Chrome, on your phone and launch the Google site. If the site loads, your internet is working. If the site fails to load, there’s an issue with your internet connection.
In the latter case, troubleshoot your internet issue and see if you can get the connectivity restored. You may also want to seek your internet service provider’s (ISP) help for the issue.
Restart Your Phone to Fix WhatsApp Notification Problems
A minor glitch on your phone can also cause WhatsApp notification issues. To get around that, restart your phone, and that should most likely resolve the glitch.
You can restart most phones by pressing and holding down the Power button and choosing Restart from the menu.
Enable WhatsApp Notification Sounds
If you’re getting WhatsApp notifications but without sound, the sound notification option might be turned off in the app. Turn the toggle on, and your notification sound will be back.
Here’s how.
- Open WhatsApp on your phone.
- Tap the three dots at the top-right corner and choose Settings.
- Select Notifications on the Settings screen.
- Turn on the Conversation tones option to enable sounds for WhatsApp notifications.
Disable Your Phone’s Power Saver Mode
When power saver mode is turned on, your phone tries to consume as little energy as possible. This sometimes affects WhatsApp notifications as these notifications do use your phone’s battery.
To get around this, disable power saver mode on your phone and then see if you receive your usual WhatsApp notifications.
On iPhone:
- Launch the Settings app on your iPhone.
- Tap Battery in Settings.
- Toggle off the Low Power Mode option.
On Android:
- Open the Settings app and tap Battery.
- Select the Battery Saver option.
- Make sure the toggle at the top is turned off.
Turn Off Do Not Disturb To Start Receiving WhatsApp Notifications
Do Not Disturb on your phone does what its name claims—turn off any notifications that might disturb you. These notifications include the ones from WhatsApp as well, so you’ll have to turn DND off to receive notifications from WhatsApp.
On iPhone:
- Launch the Settings app on your phone.
- Tap Do Not Disturb in Settings.
- Disable the Do Not Disturb toggle at the top.
On Android:
- Access the Settings app on your phone.
- Tap Sounds & Vibration in Settings.
- Select the Do Not Disturb option.
- Deactivate the Do Not Disturb toggle at the top.
Allow WhatsApp to Use Background Data for Notifications
WhatsApp requires internet connectivity in the background so the app can fetch new messages even when you’re not chatting with someone. If you’ve disabled background data for WhatsApp on your phone, you’ll have to enable that to allow notifications.
On iPhone:
- Open the Settings app on your phone.
- Head into General > Background App Refresh in Settings.
- Turn on the toggle for WhatsApp in the list of apps.
On Android:
- Launch the Settings app on your phone.
- Head into Apps & notifications > WhatsApp in Settings.
- Tap Mobile data & Wi-Fi on the app page.
- Toggle on the Background data option.
Reset WhatsApp Notification Settings
WhatsApp offers customizable notification settings. If you’ve used that option and have gone a bit too far in changing them, you might want to reset your settings to see if that fixes the issue.
- Launch WhatsApp on your phone.
- Tap the three dots at the top-right corner and choose Settings.
- Tap Notifications on the Settings screen.
- Select the three dots at the top-right corner and choose Reset notification settings.
Clear WhatsApp’s Cache Files To Fix Notification Issues
Cache files are often the cause of many issues, and this could be the case with the WhatsApp issue on your phone. Luckily, you can clear WhatsApp’s cache files without affecting any of your personal data on your phone.
The exact option to clear cache is only available on Android phones.
- Launch Settings on your Android phone.
- Head into Apps & notifications > WhatsApp.
- Tap the Storage & cache option.
- Select Clear cache to delete WhatsApp’s cache files.
Reset Your App Preferences
WhatsApp recommends you reset the app preferences when you experience notification problems. This doesn’t delete any of your installed apps.
You can only do this on Android.
- Open Settings on your phone.
- Head into System > Reset options in Settings.
- Tap the Reset app preferences option.
- Tap Reset apps in the prompt that opens to confirm your choice.
- Restart your phone.
Log Out From WhatsApp on Your Computers
It may be that WhatsApp is sending its usual notifications but to another device where you’re logged in. This is usually the case when you use WhatsApp Web on your computers.
To fix that, log out of WhatsApp Web on your devices, and you should then get all your notifications directly on your primary phone.
- Open WhatsApp Web on the device you’re logged in.
- Select the three dots at the top of the WhatsApp Web interface.
- Choose Log out from the menu that opens.
WhatsApp Notification Issues Aren’t Difficult to Deal With
A missed WhatsApp notification can sometimes cost you quite a bit. If that ever happens, use the methods in the above guide to fix the issue on your phone. Your notifications will then start pouring in, as they did before.
