您是否在使用以下任何Windows 8应用程序时遇到问题：人员、消息^(Messaging)、日历或邮件^{(Calendar or Mail)}？您无法让他们连接到您的Google 帐户并访问^{(Google account and access)}您的联系人、电子邮件或日历^{(email or calendar)}？本教程将帮助您解决此问题。

重要提示：^{(IMPORTANT NOTE:)}自2013 年1 月 30^{(January 30)}日起，Google决定放弃对其免费Gmail帐户的Google Sync 支持。^{(Google Sync support)}这意味着您将能够使用邮件应用程序^{(Mail app)}仅通过IMAP同步您的电子邮件，而您根本无法同步您的日历和联系人^{(calendar and contacts)}。除非Microsoft决定更新这些应用程序并为可能允许这种同步的其他协议提供支持。有关Google^(Google)的决定和影响^{(decision and impact)}的更多详细信息，请点击此处：Gmail 失去 Google Sync：Windows 8、RT、Office 如何受到影响^{(Gmail loses Google Sync: How Windows 8, RT, Office are affected)}。

问题描述

输入您的Google 帐户^{(Google account)}登录详细信息后，您将进入类似于下图的屏幕，其中显示：“无法连接，请确保您输入的信息正确。”^{("Unable to connect, please ensure the information you've entered is correct.")}

然后，您需要填写以下详细信息：电子邮件地址、服务器地址^{(server address)}、域、用户名和密码。

注意：^(NOTE:)如果您想了解这些字段的正确详细信息，它们如下：

• 电子邮件地址^{(Email address)}- 您的Google 电子邮件^{(Google e-mail)}地址。
• 服务器地址 - 应该是m.google.com。
• 域^(Domain)- 此字段应为空。
• 用户^(Username)名- 您的Google 电子邮件^{(Google e-mail)}地址。
• 密码^(Password)- 您的Google 帐户^{(Google account)}密码。

问题^(Problem)的可能根本原因

您的问题有两个可能的来源：

• 您没有正确填写登录详细信息。确保您使用正确的电子邮件地址。如果您有@googlemail.com地址而不是@gmail.com ，请使用它。如果您以您的语言使用本地Google服务，而不是使用英语^(English)的全球服务，请确保您提供正确的国家/地区扩展名^{(country extension)}。然后，仔细检查您是否输入了正确的密码^{(correct password)}。
• 如果这不能解决您的问题，那么这可能是：您是否使用带有两步验证的Google Authenticator ，这样您的^{(Google Authenticator)}Google 帐户^{(Google account)}就不会被黑客轻易访问？

  您很可能正在使用此服务，下一部分将展示如何解决您的问题。

授权Windows 8 应用程序^(Apps)访问您的Google 帐户^{(Google Account)}

要解决此问题，请执行以下简单步骤：

您正在使用的Windows 8应用程序现在可以访问您的Google 帐户^{(Google account)}。

您需要为所有应用程序^(Apps)执行此操作吗？

答案取决于您希望将哪些 Windows 8 应用程序与您的Google 帐户^{(Google account)}集成。我注意到，一旦我授权Mail，日历^(Calendar)使用相同的帐户详细信息来访问我的Google Calendar。但是，People 应用程序^{(People app)}仍然没有被授权访问我的Google Contacts，所以我必须为其生成一个单独的应用程序专用密码。

Windows 8 Apps Don’t Connect to Your Google/Gmail Account?

Do yоu haνe troubles with any of these Windows 8 apps: Peoplе, Messаging, Cаlendar or Mail? You can't get them to connect to your Google account and access your contacts, email or calendar? This tutorial will help you ѕolve this problem.

IMPORTANT NOTE: As of January 30, 2013, Google decided to drop Google Sync support for their free Gmail accounts. This means that you will be able to use the Mail app to sync your email only via IMAP and you won't be able to sync your calendar and contacts at all. Not unless Microsoft decides to update these apps and provide support for other protocols that could allow this synchronization. More details about Google's decision and impact can be fond here: Gmail loses Google Sync: How Windows 8, RT, Office are affected.

Problem Description

After you enter your Google account login details, you are taken to a screen similar to the one below, where it says: "Unable to connect, please ensure the information you've entered is correct."

Then, you are asked to complete the following details: e-mail address, server address, domain, username and password.

NOTE: If you want to know the correct details for these fields, they are the following:

• Email address - your Google e-mail address.
• Server address - should be m.google.com.
• Domain - this field should be empty.
• Username - your Google e-mail address.
• Password - your Google account password.

Possible Root-Causes for the Problem

There are two possible sources for your problem:

• You have not correctly completed the login details. Make sure you use the correct e-mail address. If you have a @googlemail.com address instead of @gmail.com , use that. Make sure you provide the correct country extension, if you use local Google services in your language, instead of the global ones in English. Then, double check that you have entered the correct password.
• If this doesn't solve your problems, then this might: Do you use Google Authenticator with its 2-step verification, so that your Google account isn't easily accessed by hackers?

  Most probably you are using this service and the next section will show how to fix your problem.

Authorizing Windows 8 Apps to Access Your Google Account

To solve this problem, follow these simple steps:

The Windows 8 app you are using will now be able to access your Google account.

Do You Need to do This for All Apps?

The answer depends on what Windows 8 apps you want to integrate with your Google account. I noticed that, once I authorize Mail, the Calendar uses the same account details to access my Google Calendar. However, the People app was still not authorized to access my Google Contacts, so I had to generate a separate application-specific password for it.

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