将您的借记卡或信用卡(credit card)与Apple Pay相关联是设置Apple 数字钱包的(Apple’s digital wallet)第一步,也是最重要的一步。如果没有支付卡,就无法在您的设备上使用Apple Pay 。
尽管该过程非常简单,但许多用户在尝试将卡添加到Apple Pay时都会遇到一条或另一条错误消息。在本指南中,我们概述了其中一些错误的解决方案。
1. 互联网连接故障排除
您(Are)是否收到“无法(Could)连接(Connect)到Apple Pay . 确保(Make)您已连接到互联网。” 尽管有有效的互联网连接,但错误?禁用设备的蜂窝数据或Wi-Fi,然后重新打开。现在,再次尝试添加卡。
如果错误仍然存在,请启用飞行模式(enable airplane mode)并将其关闭。当您的设备重新连接到互联网时,您应该能够将您的借记卡或信用卡添加到Apple Pay 。如果您使用无线连接,您还应该考虑切换到另一个网络或重新启动路由器。
2.删除一些卡片
如果您的设备已达到其可容纳的最大卡数,您将无法向Apple Pay添加新卡。(Apple Pay)根据 Apple的说法,iPhone 8 和更新的机型可以在(According to Apple)Apple Pay中添加多达 12 张卡。类似的限制适用于Apple Watch Series 3和更新型号。
旧设备上的Apple Pay(Apple Pay)最多只能容纳 8 张卡。如果您的Apple Pay(Apple Pay)上有超过 8 张卡,则需要删除一张卡以便为另一张卡腾出空间。前往您设备上的Wallet & Apple Pay设置菜单,选择一张卡片,然后点击Remove Card。
3.检查Apple ID和设备区域
首先,Apple Pay并不适用于所有国家/地区。如果您的Apple ID或设备所在地区设置为不受支持的国家/地区,您可能无法将银行卡添加到Apple Pay 。要检查或更改您的 iOS 或 iPadOS 设备的地区,请前往“设置”(Settings) > “通用(General)” > “语言与地区(Language & Region)” > “地区(Region)” ,然后选择支持的国家/地区。
浏览此支持 Apple Pay 的国家/地区列表(list of countries that support Apple Pay)。如果您的设备设置中的国家/地区不在列表中,请将其更改为受支持的地区并尝试将卡重新添加到Apple Pay。
您还需要确保您的Apple ID的区域设置为Apple Pay工作的国家/地区。要查看您的Apple ID国家/地区(在 iPhone 或 iPad 上),请启动“设置”(Settings)应用并点击您的帐户名称(account name)以打开Apple ID设置菜单。之后(Afterward),前往媒体和购买(Media & Purchases)>查看帐户(View Account)>Country/Region以查看您的 Apple ID 地区。
注意:(Note:)您需要先取消所有有效订阅,然后才能更改您的Apple ID国家/地区。为此,请转到设置(Settings),单击您的帐户名称(account name),然后选择订阅(Subscriptions)。在页面上选择订阅,然后点击取消订阅(Cancel Subscription)。
4. 禁用或修改您的VPN连接
VPN 连接可能会破坏您的 Apple Pay 体验(VPN connections can ruin your Apple Pay experience),尤其是当服务器位置/国家/地区是不支持Apple Pay的地区时。(Apple Pay)将VPN的服务器位置更改为受支持的国家/地区,然后将您的卡重新添加到Apple Pay。如果问题仍然存在,请禁用VPN连接并重试。
5. 检查 Apple Pay 状态
如果您在修改区域设置和VPN连接后仍无法将卡添加到Apple Pay,则可能是支付服务存在问题。前往Apple System Status 页面并检查(Apple System Status page)Apple Pay旁边的颜色。绿色指示灯表示Apple Pay正在运行。
如果颜色指示器为黄色,您在尝试添加卡时可能会收到“ Apple Pay暂时不可用”错误。(Apple Pay)这意味着Apple Pay服务器存在问题。您需要等到Apple修复服务器停机时间(可能需要几个小时)或联系 Apple 支持(contact Apple Support)报告问题。
6.重置您的设备密码
在寻找潜在解决方案时,我们发现许多 iPhone 和 iPad 用户(many iPhone and iPad users)能够通过在其设备上禁用和重新启用密码来解决 Apple Pay“无法添加卡”错误。请按照以下步骤操作,看看是否有帮助。
1. 前往设置(Settings)>面容 ID 和密码(Face ID & Passcode)(或触控 ID 和密码(Touch ID & Passcode))。输入您当前的密码以继续。
2. 在面容 ID(Face ID)和密码(Passcode)菜单上,点击关闭密码(Turn Passcode Off)。
注意:(Note:)禁用密码将从Apple Pay中删除所有之前添加的卡。禁用设备密码后,您需要手动重新添加卡片。
3. 单击提示上的关闭(Turn Off)以继续。
4. 输入您的Apple ID密码,然后单击关闭(Turn Off)。
5. 最后,重新输入您当前的密码。
6. 前往设置(Settings)>钱包和 Apple Pay(Wallet & Apple Pay)并选择添加卡(Add Card)。
7. 系统会提示您设置人脸 ID(Face ID)和密码(Passcode)。点击设置面容 ID 和密码(Set Up Face ID & Passcode)以继续。
8.滚动(Scroll)页面并选择打开密码(Turn Passcode On)。
9. 输入您的首选密码并再次输入以进行验证。
10. 输入您的Apple ID密码,然后单击登录(Sign In)。
您现在应该可以毫无问题地将您的卡添加到Apple Pay。否则(Otherwise),请尝试下面的下一个故障排除建议。
7.重新启动您的设备
仍然无法向Apple Pay添加卡?重新启动您的设备可能有助于解决问题。无论是您的 iPhone、iPad、Apple Watch还是Mac,将其关闭并重新打开电源。尝试再次添加卡片,看看这次你是否击中了金币。
8. 联系您的发卡机构
“您的发卡(Issuer Does)机构尚未对此卡提供支持”是向Apple Pay添加卡时的另一个常见错误。在这种情况下,您应该按照错误消息的指示进行操作——联系您的银行或发卡的金融机构。
您可以轻点错误消息上的“了解更多(Learn More)”以查看您所在国家/地区的借记卡和信用卡可与Apple Pay配合使用的金融机构列表。
或者,访问此Apple Pay 支持页面(Apple Pay Support page),查看全球所有支持Apple Pay的参与银行。根据Apple的说法,一些参与银行的卡可能无法在Apple Pay中使用。因此,如果您的银行是Apple Pay合作伙伴,但您无法添加卡,请联系银行寻求帮助。
用苹果付款
还值得一提的是,您不能将过期或被冻结的卡添加到Apple Pay。请联系(Contact)您的银行以确认您的卡没有任何限制或限制。根据 Apple(according to Apple)的说法,更新您的设备可能有助于解决阻止您将卡添加到Wallet或Apple Pay的问题。作为最后的手段,您可以重置设备的设置;(reset your device’s settings)这对一些 iPhone 和 iPad 用户(some iPhone and iPad users)来说是成功的。
转到设置(Settings)>常规(General)>重置(Reset)>重置所有设置(Reset All Settings),然后输入您设备的密码。您的手机将关闭并立即重新启动。重置后尝试添加您的卡,看看它是否有效。
Can’t Add a Card to Apple Pay? 8 Ways to Fix
Linking your debit оr credit card to Apple Pay is the first and most important step to setting up Apple’s digital wallet. It’s impossible to use Apple Pay on your devices without a payment card.
Despite how straightforward the process is, many users encounter one error message or another while trying to add a card to Apple Pay. In this guide, we outline solutions to some of these errors.
1. Troubleshoot Internet Connection
Are you getting a “Could Not Connect to Apple Pay. Make sure you are connected to the internet.” error despite having an active internet connection? Disable your device’s cellular data or Wi-Fi and turn it back on. Now, try adding the card again.
If the error persists, enable airplane mode and turn it back off. You should be able to add your debit or credit card to Apple Pay when your device reconnects to the internet. You should also consider switching to another network or rebooting your router if you’re using a wireless connection.
2. Delete Some Cards
You can’t add a new card to Apple Pay if your device has hit the maximum number of cards it can accommodate. According to Apple, iPhone 8 and newer models can have as many as 12 cards added to Apple Pay. Similar limitations apply to Apple Watch Series 3 and newer models.
Apple Pay on older devices can only accommodate a maximum of 8 cards. If you have more than 8 cards on your Apple Pay, you’ll need to delete one card to make space for another. Head to the Wallet & Apple Pay settings menu on your device, select a card, and tap Remove Card.
3. Check Apple ID and Device Region
For starters, Apple Pay doesn’t work in all countries. You may be unable to add a bank card to Apple Pay if your Apple ID or device’s region is set to an unsupported country. To check or change the region of your iOS or iPadOS device, go to Settings > General > Language & Region > Region and select a supported country.
Go through this list of countries that support Apple Pay. If the country in your device settings isn’t on the list, change it to a supported region and try re-adding the card to Apple Pay.
You also want to make sure your Apple ID’s region is set to a country where Apple Pay works. To check your Apple ID country (on iPhone or iPad), launch the Settings app and tap your account name to open the Apple ID settings menu. Afterward, go to Media & Purchases > View Account > Country/Region to view your Apple ID region.
Note: You’ll need to cancel all active subscriptions before you can change your Apple ID country. To do that, go to Settings, click your account name, and select Subscriptions. Select the subscription(s) on the page and tap Cancel Subscription.
4. Disable or Modify Your VPN Connection
VPN connections can ruin your Apple Pay experience, particularly if the server location/country is a region where Apple Pay is not supported. Change the VPN’s server location to a supported country and re-add your card to Apple Pay. If the problem persists, disable the VPN connection and try again.
5. Check Apple Pay Status
If you still can’t add a card to Apple Pay after modifying your region settings and VPN connection, there could be an issue with the payment service. Go to the Apple System Status page and check the color next to Apple Pay. A green color indicator means Apple Pay is working.
If the color indicator is yellow, you may get an “Apple Pay is temporarily unavailable” error when you try to add a card. That means there’s a problem with Apple Pay servers. You’ll need to wait until Apple fixes the server downtime (perhaps, for a few hours) or contact Apple Support to report the issue.
6. Reset Your Device Password
While searching for potential solutions, we discovered that many iPhone and iPad users were able to maneuver the Apple Pay “Could Not Add Card” error by disabling and re-enabling passcode on their devices. Follow the steps below and see if it helps.
1. Go to Settings > Face ID & Passcode (or Touch ID & Passcode). Enter your current passcode to continue.
2. On the Face ID & Passcode menu, tap Turn Passcode Off.
Note: Disabling passcode will remove all previously-added cards from Apple Pay. You’ll need to manually re-add the cards after disabling your device passcode.
3. Click Turn Off on the prompt to proceed.
4. Enter your Apple ID password and click Turn Off.
5. Finally, re-enter your current password.
6. Go to Settings > Wallet & Apple Pay and select Add Card.
7. You’ll get a prompt to set up Face ID and Passcode. Tap Set Up Face ID & Passcode to continue.
8. Scroll through the page and select Turn Passcode On.
9. Enter your preferred passcode and type it again for verification purposes.
10. Type your Apple ID password and click Sign In.
You should now be able to add your card to Apple Pay without issues. Otherwise, try the next troubleshooting suggestion below.
7. Restart Your Device
Still can’t add a card to Apple Pay? Power-cycling your device could help set things straight. Be it your iPhone, iPad, Apple Watch, or Mac, shut it down and power it back on. Try adding the card again and see if you strike gold this time.
8. Contact Your Card Issuer
“Your Issuer Does Not Yet Offer Support for This Card” is another common error on adding a card to Apple Pay. In this case, you should do as the error message instructs—contact your bank or the financial institution that issued the card.
You can tap Learn More on the error message to view a list of financial institutions whose debit and credit cards work with Apple Pay in your country.
Alternatively, visit this Apple Pay Support page to view all participating banks that support Apple Pay across the world. According to Apple, cards from some participating banks may not work in Apple Pay. So, if your bank is an Apple Pay partner but you can’t add your card, contact the bank for assistance.
Pay With Apple
It’s also worth mentioning that you can’t add an expired or blocked card to Apple Pay. Contact your bank to confirm that there’s no restriction or limitation on your card. Updating your device, according to Apple, might help resolve issues preventing you from adding a card to Wallet or Apple Pay. You can reset your device’s settings as a last resort; that did the trick for some iPhone and iPad users.
Go to Settings > General > Reset > Reset All Settings and enter your device’s passcode. Your phone will shut down and come back on immediately. Try adding your card after the reset and see if it works.