我最近购买了一台 2TB 的 Western Digital My Book并将其连接到我家中的Windows PC。一切都(Everything)很好,直到我决定重新启动计算机。而不是Windows启动,我只是得到一个黑屏,没有别的。我无法启动到Windows!
起初,我认为Windows(Windows)出了点问题,我必须进行系统修复或类似的操作。但是,因为我的外置硬盘恰好位于我的DVD驱动器前面,所以我拔掉了它,以便可以放入Windows DVD。当我这样做时,PC突然启动了!
我再次对其进行了测试,并意识到是外部硬盘驱动器阻止了Windows正确加载。在玩了很多设置并进行了大量研究之后,我设法解决了这个问题。在本文中,我将介绍我尝试过的不同方法,希望其中一种对您有用并满足您的需求。
方法 1 – 安装任何驱动程序
对于 Western Digital My Book,我必须下载并安装Windows SES 驱动程序(Windows SES Driver)才能使Windows正常启动。此驱动程序可在您的 PC 和Windows(Windows)之间进行特殊通信,并启用硬盘上的一些额外功能。它似乎也解决了启动时挂起Windows的问题!(Windows)
您可以在此处下载32 位或 64 位 WD SES 驱动程序(32 or 64-bit WD SES driver)。继续安装它,看看是否能解决您的问题。
方法 2 – (Method 2) BIOS中的旧版 USB 支持(– Legacy USB Support)
解决此问题的另一种可能方法是进入BIOS并调整Legacy USB Support或USB Device Legacy Support的设置。有人建议禁用它,但这也意味着在计算机启动时您将无法使用USB键盘或鼠标,如果有一天Windows停止加载并且您必须导航(Windows)DOS提示符,这可能是一个问题.
您可以尝试而不是禁用的另一件事是将其设置为Auto。如果自动(Auto)不起作用,您可以尝试禁用,但请注意,在Windows加载之前您将无法使用鼠标/键盘。
方法 3 – 引导顺序
当您在BIOS中时,您还应该检查引导顺序。如果USB在引导顺序中以某种方式向上移动,那么每当您将任何(USB)USB硬盘驱动器连接到 PC时,您也会遇到此问题。
引导顺序屏幕通常位于高级选项页面之一的某个位置,因此您必须浏览一下才能找到它。确保将USB-HDD或USB一直移动到底部。重新启动系统,看看您是否卡在黑屏上。阅读我关于如何更改 Windows 中的启动顺序的帖子。
方法 4 – 删除隐藏文件
您还应该在Windows 资源管理(Windows Explorer)器中打开外部硬盘驱动器并检查根目录中存储了哪些隐藏文件。如果碰巧有 boot.ini 或其他此类文件,请尝试删除它们,然后重新启动计算机。有时当您在计算机等之间复制文件时,一些系统文件可能会被复制到外部驱动器,因此Windows认为您的USB设备是启动设备。
如果这不起作用,您可以尝试更激进的方法,即方法 5。
方法 5 – 格式化外部高清
如果您仅在使用一个外部USB硬盘驱动器而没有其他USB设备时启动挂起,那么这肯定是硬盘驱动器的一些问题。在这种情况下,您可以复制所有数据并使用Windows(Windows)格式化工具执行外部硬盘驱动器的完整格式化。如果您已将USB HD连接到其他操作系统(如OS X或Linux),或者恰好使用导致Windows出现问题的不同文件系统对其进行格式化,您可以对其进行完全格式化,看看是否能解决问题。
我建议尝试FAT32,因为它是一个外部硬盘驱动器,而不是选中“快速格式化(Quick Format)”框。这将确保删除所有内容。阅读我关于如何以FAT32 格式格式化外部硬盘驱动器的(format an external hard drive in FAT32 format)帖子。如果你想成为铁杆,你总是可以使用像dban这样的程序来彻底擦除驱动器。
方法 6 – 不同的 USB 端口
由于我们现在用完了选项,您也可以尝试仅拔下 HD 并将其重新插入不同的USB端口。它起作用的可能性很小,但你可能是它实际起作用的少数幸运者之一。从理论上讲,将它连接到哪个端口并不重要,但出于某种奇怪的原因,它对某些人有效。
希望(Hopefully one)上面提到的其中一种方法可以让您进入无需断开USB硬盘驱动器即可正确启动Windows的状态。如果您使用其他方法解决了问题,请将其发布在评论中并让我们知道。享受!
Unable to Boot Windows with External Hard Drive Attached?
I recently purchased a 2ΤB Western Digital My Book and connected it υp to my Windows PC at home. Everything wаs working great until I decided to restart the comрuter. Instead of Windows booting up, I simply got a blаck screen and nothing else. І could not boot into Windows!
At first, I thought something had gone wrong with Windows and that I would have to perform a system repair or something like that. However because my external hard drive happened to be sitting in front of my DVD drive, I unplugged it so that I could put in the Windows DVD. When I did that, all of a sudden the PC booted up!
I tested it again and realized that it was the external hard drive that was preventing Windows from loading properly. After playing around with a lot of settings and doing quite a bit of research, I managed to fix the problem. In this article, I’ll go through the different methods I tried and hopefully one of them will work for you and fit your needs.
Method 1 – Install Any Drivers
In the case of the Western Digital My Book, I had to download and install the Windows SES Driver in order for Windows to boot up properly. This driver enables special communication between your PC and Windows and enables some extra features on the hard disk. It also seems to fix the issue of hanging Windows when booting up!
You can download the 32 or 64-bit WD SES driver here. Go ahead and install it and see if that fixes your problem.
Method 2 – Legacy USB Support in BIOS
Another possible way to fix the issue is to go into the BIOS and adjust the settings for Legacy USB Support or USB Device Legacy Support. Some people have suggested disabling it, but that also means you won’t be able to use a USB keyboard or mouse when the computer is booting up, which could be a problem if Windows stop loading one day and you have to navigate the DOS prompts.
The other thing you can try instead of disabling is to set it to Auto. If Auto does not work, you can try Disable, but be cautioned that you’ll not be able to use your mouse/keyboard before Windows loads.
Method 3 – Boot Sequence
While you’re in the BIOS, you should also check the boot order. If USB somehow was moved up in the boot sequence, then you’ll also run into this problem whenever you connect any USB hard drive to your PC.
The boot order screen is usually somewhere on one of the advanced options pages, so you’ll have to browse around a little to find it. Make sure to move USB-HDD or USB all the way to the bottom. Give the system a reboot and see if you’re stuck at the black screen or not. Read my post on how to change the boot order in Windows.
Method 4 – Delete Hidden Files
You should also open your external hard drive in Windows Explorer and check to see what hidden files are stored in the root directory. If by chance there happens to be a boot.ini or other such files, try to delete them and then restart your computer. Sometimes when you are copying files between computers, etc., some system files can get copied to the external drive and therefore Windows thinks your USB device is a boot device.
If that doesn’t work, you can try something a little more aggressive, which is method 5.
Method 5 – Format External HD
If you’re only having the boot hang when using one external USB hard drive and no other USB device, then it’s definitely some issue with the hard drive. In this case, you can copy off all the data and perform a full format of the external hard drive using the Windows format tool. If you have connected your USB HD to a different operating system like OS X or Linux or if it just happens to be formatted using a different file system that is causing issues with Windows, you can format it fully and see if that resolves the issue.
I would suggest trying FAT32 since it’s an external hard drive and not checking the Quick Format box. This will ensure everything is deleted. Read my post on how to format an external hard drive in FAT32 format. If you want to be hardcore, you can always use a program like dban to wipe the drive completely.
Method 6 – Different USB Port
As we’re running out of options now, you can also try just unplugging the HD and plugging it back into a different USB port. The chances are slim that it will work, but you might be one of the lucky few where it actually works. In theory, it shouldn’t really matter what port you connect it to, but for some odd reason it has worked for some people.
Hopefully one of the methods mentioned above will get you to a state where you don’t have to disconnect your USB hard drive in order to boot Windows properly. If you have fixed the issue using a different method, post it in the comments and let us know. Enjoy!