最近，我与一位客户合作，他们在更新他们的 Windows 7 PC 时遇到了问题。基本上^(Basically)，每当他们尝试运行更新检查时，他们都会收到以下错误消息：

Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer.

当然，重新启动并没有帮助。当我们检查Windows 更新服务^{(Windows Update Service)}是否正在运行时，我们发现它正在运行。所以现在我们很困惑。

在这种情况下，您可以通过删除所有当前下载的更新并重试来解决问题。有时更新被破坏，然后Windows会感到困惑并认为该服务不再运行。

删除 Windows 更新

首先要做的是停止Windows 7 机器上的Windows Update服务。^{(Windows Update)}您可以通过转到开始^(Start)并在搜索框中键入services.msc来执行此操作。^{(services.msc)}

接下来，按Enter 键^(Enter)，将出现Windows 服务^(Services)对话框。现在向下滚动，直到看到Windows Update服务，右键单击它并选择Stop。

现在Windows 更新^{(Windows Update)}服务已被禁用，您需要转到以下文件夹并删除其中的所有文件和文件夹：

C:\Windows\SoftwareDistribution\

删除所有内容后，返回“服务^(Services)”对话框并右键单击Windows 更新^{(Windows Update)}服务并选择“开始^(Start)” 。所有文件和文件夹都将重新创建，希望您可以开始为您的 PC 下载更新。

如果您仍然遇到问题，请务必查看我们之前关于删除和重新安装所有 Windows 更新^{(removing and reinstalling all Windows Updates)}、修复 Windows 更新错误代码 0x80072efe^{(fixing Windows Update Error Code 0x80072efe)}和修复 Windows 更新错误代码 8E5E03FA^{(fixing Windows Update Error Code 8E5E03FA)}的帖子。享受！

Cannot Run Windows Update on a Windows 7 PC?

Recеntly, I was working with a client and they had an issue updating thеir Windows 7 PC. Basically, whenever they tried to run a сheсk for updates, they would get the following error message:

Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer.

Of course, restarting did not help. When we checked if the Windows Update Service was running, we found that it was running. So now we were confused.

In this situation, you can solve the problem by deleting all the currently downloaded updates and retrying. Sometimes an update gets corrupted and then Windows gets confused and thinks the service is no longer running.

Delete Windows Updates

The first thing to do is to stop the Windows Update service on your Windows 7 machine. You can do this by going to Start and typing in services.msc in the search box.

Next, press Enter and the Windows Services dialog will appear. Now scroll down until you see the Windows Update service, right-click on it and choose Stop.

Now that the Windows Update service has been disabled, you need to go to the following folder and delete all the files and folders inside of it:

C:\Windows\SoftwareDistribution\

Once you have deleted everything, go back to the Services dialog and right-click on the Windows Update service and choose Start. All the files and folders will be re-created and hopefully you can start downloading updates for your PC.

If you’re still having problems, make sure to check out our previous posts on removing and reinstalling all Windows Updates, fixing Windows Update Error Code 0x80072efe, and fixing Windows Update Error Code 8E5E03FA. Enjoy!

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