YouTube 的受限模式(Restricted Mode)隐藏了对儿童不安全的潜在成人内容或有害内容。该功能还阻止用户查看或向YouTube视频添加评论。您应该可以随时在YouTube设置菜单中激活和停用受限模式。(Mode)但是，在某些情况下，您的设备不会禁用受限模式(Mode)，因为它是“由您的网络管理员打开的”。
这篇文章介绍了 YouTube受限模式(Restricted Mode)无法关闭的原因以及一些故障排除解决方案。
注意：如果您的Google帐户是通过Google Family Link管理的，则只有您的家长或帐户主管可以禁用受限模式(Mode)。
1. 切换到Wi-Fi或以太网络(Ethernet Network)
我们发现此问题通常会影响通过Sprint/T-Mobile和Boost Mobile网络上的蜂窝数据访问YouTube的用户。(YouTube)某些网络提供商已预先启用家长控制设置，默认情况下
以受限模式加载(Restricted Mode)YouTube 。
您可以通过Wi-Fi 连接访问 YouTube(accessing YouTube over a Wi-Fi connection)来绕过此限制。将您的设备连接到 Wi-Fi 网络、刷新YouTube或重新打开YouTube应用程序。
请注意，通过Wi-Fi访问(Wi-Fi)YouTube只是一种临时解决方法。请与您的网络提供商联系，以删除与您的手机号码或蜂窝帐户相关的任何家长限制。
2.使用虚拟专用网络(Virtual Private Network)（VPN）
一些 Windows 用户(Some Windows users)报告说，使用VPN可以消除网络生成的限制。在您的设备上安装 VPN 应用程序(Install a VPN app on your device)并将连接设置到您当前的区域或任何选择的国家/地区。刷新 YouTube(Refresh YouTube)或重新打开YouTube移动应用并检查是否可以关闭受限模式(Mode)。
3.禁用您的防病毒(Antivirus)和防火墙(Firewall)
某些防病毒软件具有阻止访问特定网站的家长控制设置和过滤器。检查您的防病毒设置并删除任何针对YouTube的家长控制或防火墙限制。更好(Better)的是，暂时禁用您的防病毒或防火墙软件。
4. 检查域名系统(Domain Name System)( DNS ) 限制
如果您无法通过Wi-Fi禁用受限(Wi-Fi)模式(Mode)，则路由器的 DNS 设置(router’s DNS settings)可能会阻止YouTube。访问YouTube 内容限制页面(YouTube Content Restriction page)，确认您的网络没有特定于 YouTube 的限制。
如果该工具报告任何网络限制，请联系您的网络管理员或更改您设备的 DNS 提供商。(change your device’s DNS provider)我们建议使用Google 的免费公共 DNS 服务器(Google’s free public DNS servers)之一。
5.禁用谷歌安全搜索
谷歌(Google)有一项“安全搜索(SafeSearch)”功能，可以对儿童隐藏露骨和成人内容。如果您通过Google访问 YouTube 并启用了安全搜索(SafeSearch)，您的设备或网络管理员可能会在视频共享平台上启用受限模式。(Restricted Mode)如果发生这种情况，您无法关闭受限模式(Restricted Mode)，除非您禁用 Google 安全搜索(disable Google SafeSearch)并刷新 YouTube。
前往谷歌安全搜索设置页面(Google SafeSearch settings page)并关闭显式(Explicit)结果过滤器旁边的切换开关。
还有另一种禁用Google SafeSearch的方法。选择Google 搜索(Google Search)结果页面右上角的齿轮图标，然后打开显式(Explicit)结果过滤器。
6.清除浏览器缓存
清除浏览数据可以消除导致某些网站出现故障的问题。请参阅我们关于清除(tutorial on clearing the cache of any web browser)Windows、macOS、iOS 和Android中任何 Web 浏览器缓存的教程。
7. 清除 YouTube 应用的缓存数据(Cache Data)
在Android手机上，应用程序的(Android)临时文件或缓存文件(temporary or cache files)损坏时会出现故障。如果您无法在Android YouTube应用中关闭受限模式(Mode)，删除应用的缓存数据可能会有所帮助。关闭YouTube应用并按照以下步骤操作。
- 点击(Tap)并按住YouTube应用程序图标，然后点击弹出菜单上
的信息图标。(Info)
- 选择存储(Select Storage)和缓存并点击清除缓存(Cache)图标。
打开YouTube并检查清除应用程序的缓存是否解决了问题。如果您仍然无法关闭受限模式，请(Mode)删除(Delete)您设备上的所有YouTube数据。清除YouTube的数据不会退出您在应用中的Google帐户。
- 点击清除存储(Storage)（或清除数据(Clear Data)）图标并在确认提示中选择确定。
8.禁用浏览器加载项(Browser Add-Ons)或扩展
有缺陷(Buggy)的插件或扩展可能会影响您的网络浏览器加载YouTube的方式。禁用浏览器插件，重新加载YouTube并检查是否禁用了Restricted Mode。
如何在Google Chrome中禁用(Google Chrome)加载项(Add-Ons)
- 在Chrome(Chrome)浏览器地址栏中键入或粘贴 chrome://extensions，然后按键盘上的
Enter或Return 。
- 通过关闭切换来
禁用扩展(Extensions)页面上的加载项。
(Refresh YouTube)禁用每个扩展后刷新 YouTube 。这将有助于确定有问题的插件会阻止您禁用 YouTube 的受限模式(Restricted Mode)。
如何在Mozilla Firefox中禁用(Mozilla Firefox)附加组件(Add-Ons)
- 打开Mozilla Firefox，在地址栏中输入或粘贴 about:addons ，然后按Enter或Return。
- 选择侧边栏上的扩展，禁用页面上的所有加载项并刷新YouTube标签。
如何在Microsoft Edge中禁用(Microsoft Edge)加载项(Add-Ons)
- 打开一个新的Microsoft Edge选项卡，在地址栏中键入或粘贴 edge://extensions，然后按Enter/Return。
- 禁用所有已安装的扩展或加载项并刷新YouTube。
如果您可以在禁用所有加载项或扩展程序后关闭受限模式(Restricted Mode)，下一步就是找到有问题的加载项。
在YouTube中启用受限模式(Mode)，打开浏览器的插件管理页面，然后启用一个插件。刷新 YouTube(Refresh YouTube)并尝试关闭受限模式(Mode)。启用另一个插件，刷新YouTube并尝试禁用 Restricted Mode。对所有附加组件重复该步骤，直到找到罪魁祸首。
如果您在启用特定插件后无法关闭受限模式(Restricted Mode)，请禁用或卸载该插件。您还应该将问题报告给附加开发人员。
9. 更新您的网络浏览器
过时且漏洞百出的网络浏览器通常会出现多种形式的故障。您的浏览器可能会崩溃或无法正确加载网页。如果上述故障排除建议不能解决问题，请检查您的浏览器是否有可用的更新。
10. 关闭并重新打开您的浏览器
如果您可以在设备上的不同 Web 浏览器中禁用和激活受限模式(Mode)，请关闭并重新打开不会关闭该功能的浏览器。确保您保存或收藏您的标签，这样您就不会丢失重要的网页。
(Reboot)如果限制模式(Mode)在YouTube设置菜单
中仍然呈灰色显示，请重新启动您的设备或联系YouTube 支持。(YouTube Support)
Can’t Turn Off Restricted Mode as an Administrator on YouTube? 10 Fixes to Try
YouTube’s Restricted Mode hides potentially mature or harmful content unsafe for kids. The feature also blocks users from viewing or adding comments to YouTube videos. You should be able to activate and deactivate Restricted Mode anytime in the YouTube settings menu. However, there are instances when your device won’t disable Restricted Mode because it’s “turned on by your network administrator.”
This post covers reasons why YouTube’s Restricted Mode won’t turn off and several troubleshooting solutions.
Note: If your Google account is managed via Google Family Link, only your parent or account supervisor can disable Restricted Mode.
1. Switch to Wi-Fi or Ethernet Network
We found that this issue commonly affects users accessing YouTube via cellular data on Sprint/T-Mobile and Boost Mobile networks. Some network providers have pre-enabled parental control settings that load YouTube in Restricted Mode by default.
You can bypass this restriction by accessing YouTube over a Wi-Fi connection. Connect your device to a Wi-Fi network, refresh YouTube, or reopen the YouTube app.
Note that accessing YouTube via Wi-Fi is only a temporary workaround. Contact your network provider to remove any parental restrictions linked to your mobile number or cellular account.
2. Use a Virtual Private Network (VPN)
Some Windows users report that using a VPN can remove network-generated restrictions. Install a VPN app on your device and set the connection to your present region or any country of choice. Refresh YouTube or reopen the YouTube mobile app and check if you can turn Restricted Mode off.
3. Disable Your Antivirus and Firewall
Some antivirus software have parental control settings and filters that block access to specific websites. Check your antivirus settings and remove any parental control or firewall restriction targeted at YouTube. Better yet, temporarily disable your antivirus or firewall software.
4. Check for Domain Name System (DNS) Restrictions
If you can’t disable Restricted Mode over Wi-Fi, your router’s DNS settings is likely blocking YouTube. Visit the YouTube Content Restriction page to verify that your network has no YouTube-specific restrictions.
Contact your network administrator or change your device’s DNS provider if the tool reports any network restriction. We recommend using one of Google’s free public DNS servers.
5. Disable Google SafeSearch
Google has a “SafeSearch” feature that hides explicit and mature content from children. If you visit YouTube via Google with SafeSearch enabled, your device or network administrator may enable Restricted Mode on the video sharing platform. If that happens, you can’t turn off Restricted Mode unless you disable Google SafeSearch and refresh YouTube.
Head to the Google SafeSearch settings page and turn off the toggle switch next to Explicit results filter.
There’s another way to disable Google SafeSearch. Select the gear icon in the top-right corner of a Google Search result page and turn on Explicit results filter.
6. Clear Browser Cache
Clearing your browsing data can eliminate issues causing some websites to malfunction. Refer to our tutorial on clearing the cache of any web browser in Windows, macOS, iOS, and Android.
7. Clear the YouTube App’s Cache Data
On Android phones, applications malfunction when their temporary or cache files become corrupt. If you can’t turn off Restricted Mode in the Android YouTube app, deleting the app’s cache data might help. Close the YouTube app and follow the steps below.
- Tap and hold the YouTube app icon and tap the Info icon on the pop-up menu.
- Select Storage & cache and tap the Clear Cache icon.
Open YouTube and check if clearing the app’s cache fixed the problem. Delete all of YouTube’s data on your device if you still can’t turn off Restricted Mode. Clearing YouTube’s data will not sign out your Google account in the app.
- Tap the Clear Storage (or Clear Data) icon and select OK on the confirmation prompt.
8. Disable Browser Add-Ons or Extensions
Buggy add-ons or extensions can affect how your web browser loads YouTube. Disable your browser add-ons, reload YouTube, and check if that disabled Restricted Mode.
How to Disable Add-Ons in Google Chrome
- Type or paste chrome://extensions in the Chrome browser address bar and press Enter or Return on your keyboard.
- Disable the add-ons on the Extensions page by turning off the toggle.
Refresh YouTube after disabling each extension. That’ll help determine the problematic add-on preventing you from disabling YouTube’s Restricted Mode.
How to Disable Add-Ons in Mozilla Firefox
- Open Mozilla Firefox, type or paste about:addons in the address bar, and press Enter or Return.
- Select Extensions on the sidebar, disable all add-ons on the page and refresh the YouTube tab.
How to Disable Add-Ons in Microsoft Edge
- Open a new Microsoft Edge tab, type or paste edge://extensions in the address bar, and press Enter/Return.
- Disable all installed extensions or add-ons and refresh YouTube.
If you can turn off Restricted Mode after disabling all add-ons or extensions, the next step is to find the problematic add-on.
Enable Restricted Mode in YouTube, open your browser’s add-on management page, and enable one add-on. Refresh YouTube and try turning off Restricted Mode. Enable another add-on, refresh YouTube, and try disabling Restricted Mode. Repeat the step for all add-ons until you find the culprit.
If you can’t turn off Restricted Mode after enabling a specific add-on, disable or uninstall the add-on. You should also report the problem to the add-on developers.
9. Update Your Web Browser
Outdated and bug-ridden web browsers often exhibit several forms of malfunctions. Your browser could crash or fail to load web pages correctly. If the troubleshooting recommendations above don’t resolve the problem, check if there’s an update available for your browser.
10. Close and Reopen Your Browser
If you can disable and activate Restricted Mode in different web browsers on your device, close and reopen the browser that won’t turn off the feature. Ensure you save or bookmark your tabs, so you don’t lose important web pages.
Reboot your device or contact YouTube Support if Restricted Mode remains grayed out in the YouTube settings menu.
