您的无线鼠标是否无法连接到您的 Windows 10 计算机？一段时间后会断开吗？还是光标行为怪异？与硬件相关的问题、错误配置的设置和损坏的驱动程序只是导致无线鼠标无法正常工作的众多原因中的一小部分。
如果您想修复您的无线鼠标，那么下面的故障排除提示列表应该可以帮助您。
如果您的无线鼠标无法正常工作并拒绝连接，我们建议您使用有线鼠标或触控板来导航您的计算机，同时完成以下一些修复。如果这是不可能的，那么以下键应该可以帮助您：
- 选项卡：(Tab:)在屏幕元素之间切换。
- 上(Up)/下(Down)/左(Left)/右箭头(Right Arrows)：在列表中的项目之间移动或展开。
- Enter和Space：选择屏幕上的元素。
- Shift + F10或Ctrl + Shift + F10：模拟右键单击动作。
1.更换/充电电池
耗尽的电池不仅会阻止您的无线鼠标连接到计算机，还会导致光标动作迟缓或不稳定。尝试用新电池换掉它。如果您的鼠标使用可充电电池，请将其连接到电源一段时间。
2. 打开电源开关
几乎所有的无线鼠标都带有电源开关。通常，您可以在设备底部找到它。如果您的无线鼠标不工作，请确保将其设置为ON。
3. 在范围内
大多数无线鼠标只能在USB(USB)接收器的短距离内工作。因此(Hence)，请确保您靠近计算机。如果您使用的是非常旧的无线鼠标，最好从接收器移除任何阻碍它的物体。
4. 移除并重新插入
有时，断开并重新连接无线接收器可以帮助修复阻止无线鼠标正常工作的临时故障。搏一搏。
5.更改USB端口
卸下(Remove)USB接收器并将其重新连接到计算机上的其他端口。理想情况下，您应该避免将其连接到任何外部USB集线器；而是直接将其插入计算机上的端口。
如果这不起作用并且您的无线鼠标仍然无法工作，您可能需要对PC 上的 USB 端口进行故障排除(troubleshoot the USB ports on your PC)。
6.重启电脑
您是否尝试过重新启动计算机？通常，仅此一项就可以解决大多数问题。打开“开始(Start )”菜单（如果鼠标显示为冻结状态，请按Windows键），选择(Windows )“电源(Power)”，然后选择“重新启动(Restart)”以执行重新启动。
7. 移除其他 USB 外设
在某些情况下，通过USB(USB)连接的计算机外围设备（例如闪存驱动器、扫描仪和打印机）可能会阻止您的无线鼠标正常工作。尝试删除它们。
如果有帮助，请一一重新连接USB外围设备以隔离导致问题的设备。(USB)
8.控制光标速度
如果您的无线鼠标动作太慢或太快，请检查速度设置是否符合要求。按Windows + S，键入鼠标设置(mouse settings)，然后选择打开(Open)。然后，使用光标速度(Cursor speed)下的滑块来增加或减少光标速度(increase or decrease the cursor speed)。
9.提高光标精度
如果您很难用无线鼠标指向事物，请尝试提高光标精度。
1. 按Windows + S，输入鼠标设置(mouse settings)，然后选择打开(Open)。
2.从设置(Settings )窗格 的右侧选择附加鼠标选项。(Additional Mouse Options)
3. 切换到指针选项选项(Pointer Options )卡。
4. 选中增强指针精度(Enhance pointer precision)旁边的框。
5. 选择应用(Apply )和确定(OK )以保存您的更改。
10. 清洁光学镜片
如果您的无线鼠标上的光标仍然存在问题，请尝试清洁设备底部的光学镜头。您可以使用压缩空气或蘸有异丙醇的湿棉签去除灰尘或污垢。
11.提高双击速度
您是否在用鼠标双击项目时遇到问题？增加(Increase)计算机上的双击速度(Double Click Speed)设置，看看是否有帮助。
1. 按Windows + S，输入鼠标设置(mouse settings)，然后选择打开(Open)。
2. 选择其他鼠标选项(Additional Mouse Options)。
3. 切换到按钮(Buttons )选项卡，使用双击速度(Double Click Speed)下的滑块调整双击速度。
12.重新安装鼠标驱动
如果您的无线鼠标仍然存在与连接相关的问题或其他问题，请尝试重新安装其驱动程序。
1. 按Windows + X并选择设备管理器(Device Manager)。
2.展开鼠标和其他指针设备(Mice and other pointing devices)。
3. 右键单击 HID 兼容鼠标(HID-compliant mouse)（或适用于您的鼠标的驱动程序）并选择卸载设备(Uninstall Device)。
4. 重新启动您的计算机。Windows 10 应在启动期间自动重新安装驱动程序。
13.更新Driver/Install Support Software
默认情况下，Windows 10 应用通用驱动程序让您的无线鼠标在您的计算机上工作。在几乎所有情况下，这都绰绰有余。
但是，如果您的鼠标仍然存在问题，则值得在制造商的网站上搜索任何专用驱动程序或支持软件。安装它们，看看是否有帮助。
14.禁用快速启动
Windows 10 带有一项称为快速启动(Fast Startup)的功能，它允许操作系统从冷启动中更快地启动(launch faster from a cold boot)。但是，它也可能导致无线鼠标出现问题。禁用它，看看是否有帮助。
1. 按Windows + X并选择电源选项(Power Options)。
2. 选择附加电源设置(Additional Power Settings)。
3. 选择选择电源按钮的功能(Choose what the power buttons do)。
4. 选择更改当前不可用的设置(Change settings that are currently unavailable)。
5. 取消选中打开快速启动（推荐）(Turn on fast startup (recommended))旁边的框。
6. 重新启动您的计算机。
15. 更新 Windows 10
最新的 Windows 10 更新包含可以解决计算机的各种问题的错误修复。当您的无线鼠标不工作时，它也可以提供帮助。如果你有一段时间没有更新你的电脑，那么现在就做吧。
按Windows + S，键入windows 更新(windows updates)，然后选择打开(Open)。然后，选择检查更新(Check for Updates )按钮并安装任何待处理的更新。
此外，选择可选更新(Optional Updates )（如果该选项可见）并安装任何列出的硬件驱动程序更新。
16.卸载更新
在极少数情况下，Windows 10 更新可以做相反的事情并打破局面。如果您的无线鼠标在安装更新后开始出现故障，请尝试将其卸载。
1. 按Windows + S，键入windows 更新(windows updates)，然后选择打开(Open)。
2. 选择查看更新历史(View Update History)。
3. 选择卸载更新(Uninstall Updates)。
4. 右键单击最新更新并选择卸载(Uninstall)。
(Did)这解决了问题吗？如果是这样，您应该推迟 Windows 更新(defer Windows updates)，直到下一个增量或功能更新上架。
17. 恢复到较早的状态
如果上述修复均无效，您可以将 Windows 10 恢复到无线鼠标正常工作的早期状态。(restore Windows 10 to an earlier state)如果您的计算机启用了系统保护(System Protection)功能，您可以使用系统(System Restore)还原来执行此操作。
1. 按Windows + S，输入系统保护(system protection)，然后选择创建还原点(Create a restore point)。
2. 切换到系统保护(System Protection )选项卡并选择系统还原(System Restore)。
3. 完成系统还原(System Restore)向导并使用可用的系统还原点还原您的计算机。
保持无线
上面的修复是否(Did)帮助您解决了这个问题。希望(Hopefully)，他们做到了。如果没有，您可能正在处理有缺陷的无线鼠标。如果它仍在保修期内，请考虑将其寄回更换。
Wireless Mouse Not Working? 17 Things to Check
Is your wіreless mouse failing to connect to your Windows 10 computеr? Does it disconnect after some time? Or is the cursor behaving wеirdly? Hardware-related issues, incorrectly configured settings, and corrupt drivers are just a few of the many reasonѕ that can prevent your wireless mouse from wоrking correctly.
If you want to fix your wireless mouse, then the list of troubleshooting tips that follow should help you out.
If you have a wireless mouse that’s not working and refuses to connect, we recommend using a wired mouse or trackpad to navigate your computer while working through some of the fixes below. If that’s not possible, the following keys should help you instead:
- Tab: switch between on-screen elements.
- Up/Down/Left/Right Arrows: move between or expand items within lists.
- Enter and Space: select on-screen elements.
- Shift+F10 or Ctrl+Shift+F10: simulate right-click action.
1. Replace/Recharge Battery
A depleted battery can not only prevent your wireless mouse from connecting to your computer, but it can also cause sluggish or erratic cursor behavior. Try swapping it out with a new battery. If your mouse uses a rechargeable battery, hook it up to a power source for some time.
2. Turn On Power Switch
Almost all wireless mice come with a power switch. Usually, you can find it located at the bottom of the device. If your wireless mouse is not working, make sure that it’s set to ON.
3. Be Within Range
Most wireless mice only work within a short range of the USB receiver. Hence, make sure that you’re close to your computer. If you’re using a very old wireless mouse, it’s also a good idea to remove any objects that obstruct it from the receiver.
4. Remove and Plug Again
Sometimes, disconnecting and reconnecting the wireless receiver can help fix temporary glitches that prevent your wireless mouse from working correctly. Give it a go.
5. Change USB Ports
Remove and reconnect the USB receiver to a different port on your computer. Ideally, you should avoid connecting it to any externals USB hubs; insert it into a port directly on the computer instead.
If that doesn’t help and your wireless mouse is still not working, you may want to troubleshoot the USB ports on your PC.
6. Restart Computer
Have you tried restarting your computer yet? Usually, that alone resolves most issues. Open the Start menu (press the Windows key if the mouse appears frozen), select Power, and choose Restart to perform a reboot.
7. Remove Other USB Peripherals
In some cases, computer peripherals such as flash drives, scanners, and printers connected via USB can prevent your wireless mouse from working properly. Try removing them.
If that helped, reconnect the USB peripherals one-by-one to isolate the device causing the problems.
8. Control Cursor Speed
If your wireless mouse acts too slow or too fast, check that the speed settings are up to scratch. Press Windows+S, type mouse settings, and select Open. Then, use the slider under Cursor speed to increase or decrease the cursor speed.
9. Increase Cursor Precision
If you have a tough time pointing at things with your wireless mouse, try increasing the cursor precision.
1. Press Windows+S, type mouse settings, and select Open.
2. Select Additional Mouse Options from the right of the Settings pane.
3. Switch to the Pointer Options tab.
4. Check the box next to Enhance pointer precision.
5. Select Apply and OK to save your changes.
10. Clean Optical Lens
If you still have issues with the cursor on your wireless mouse, try cleaning the optical lens on the underside of the device. You can use compressed air or a damp cotton swab dipped in isopropyl alcohol to eliminate dust or grime.
11. Increase Double-click Speed
Do you have trouble double-clicking items with your mouse? Increase the Double Click Speed setting on your computer and see if that helps.
1. Press Windows+S, type mouse settings, and select Open.
2. Select Additional Mouse Options.
3. Switch to the Buttons tab, and use the slider under Double Click Speed to adjust the double-click speed.
12. Reinstall Mouse Driver
If you continue to have connectivity-related issues or other problems with your wireless mouse, try reinstalling its drivers.
1. Press Windows+X and select Device Manager.
2. Expand Mice and other pointing devices.
3. Right-click HID-compliant mouse (or the applicable driver for your mouse) and choose Uninstall Device.
4. Restart your computer. Windows 10 should automatically reinstall the driver during startup.
13. Update Driver/Install Support Software
By default, Windows 10 applies a generic driver to get your wireless mouse to work on your computer. In almost all cases, that is more than enough.
If you continue to have issues with your mouse, however, it’s worth searching the manufacturer’s website for any dedicated drivers or support software. Install them and see if that helps.
14. Disable Fast Startup
Windows 10 comes with a feature called Fast Startup that allows the operating system to launch faster from a cold boot. However, it can also cause issues with wireless mice. Disable it and see if that helps.
1. Press Windows+X and select Power Options.
2. Select Additional Power Settings.
3. Select Choose what the power buttons do.
4. Select Change settings that are currently unavailable.
5. Uncheck the box next to Turn on fast startup (recommended).
6. Restart your computer.
15. Update Windows 10
The latest Windows 10 updates contain bug fixes that can resolve various issues with your computer. It can also help when your wireless mouse is not working. If you haven’t updated your computer in a while, then do it now.
Press Windows+S, type windows updates, and select Open. Then, select the Check for Updates button and install any pending updates.
Additionally, select Optional Updates (if the option’s visible) and install any listed hardware driver updates.
16. Uninstall Updates
In rare cases, Windows 10 updates can do just the opposite and break things down. If your wireless mouse started to malfunction after installing an update, try uninstalling it.
1. Press Windows+S, type windows updates, and select Open.
2. Select View Update History.
3. Select Uninstall Updates.
4. Right-click the most recent update and select Uninstall.
Did that fix the issue? If so, you should defer Windows updates until the next incremental or feature update hits the shelves.
17. Restore to an Earlier State
If none of the fixes above worked, you could restore Windows 10 to an earlier state where your wireless mouse worked without issues. Provided that your computer has the System Protection functionality enabled, you can use System Restore to do that.
1. Press Windows+S, type system protection, and select Create a restore point.
2. Switch to the System Protection tab and select System Restore.
3. Work your way through the System Restore wizard and restore your computer using an available system restore point.
Stay Wireless
Did the fixes above help you fix the issue. Hopefully, they did. If not, you’re likely dealing with a defective wireless mouse. If it’s still within the warranty period, consider sending it back for a replacement.
