如果当您打开 Windows 10 设备时，您在黑色背景上看到消息2101: Detection error on Storage Device，那么这篇文章旨在帮助您。在这篇文章中，我们将确定错误的潜在原因，并提供您可以尝试成功解决此问题的最合适的解决方案。
当你遇到这个问题。您将收到以下消息；
2101: Detection error on Storage Device
Press Esc to continue.
按照指示按Esc 键后，(Esc key)启动顺序(booting sequence)会重新启动，然后卡在同一错误屏幕上(error screen)。
请记住(Bear)，在某些情况下，消息的第一行将根据具体情况指定SSD 或 HDD(SSD or HDD)，并且指示的数字可能会有所不同。尽管如此(Nevertheless)，这篇文章中提出的解决方案仍然适用。
原因(Causes)
- 可能最终导致此错误的最常见情况是笔记本电脑电池或 CMOS 电池(battery or CMOS battery)存储的临时信息。这通常发生在计算机意外崩溃(computer crash)之后。
- 由于硬盘驱动器和主板上的连接器插槽(connector slot)之间的连接不良，也可能出现此问题。
- 此错误消息(error message)也可能是芯片组驱动程序(Chipset Driver)和英特尔 RST 驱动(Intel RST driver)程序不兼容的结果。
- SSD 或 HDD(SSD or HDD)卡在休眠模式。如果有电源(power source)或其他因素导致总功率损失，通常会发生这种情况。发生这种情况时，您的存储设备(storage device)可能无法自动恢复。
修复 2101：存储设备(Storage Device)上的检测错误(Detection error)
如果您遇到此问题，您可以尝试以下我们推荐的解决方案（不分先后顺序），看看是否有助于解决问题。
- 取出并重新插入笔记本电脑电池
- 重置 CMOS 电池
- 更新 SSD/HDD 驱动程序
- 确保SSD/HDD牢固连接到MOBO
- 重新安装驱动器
- 手动将驱动器从休眠状态唤醒
- 启用 UEFI 模式
- 更新 BIOS
让我们看一下关于列出的每个解决方案所涉及的过程的描述。
1]卸下(Remove)并重新插入笔记本电脑电池
在继续卸下笔记本电脑电池之前，如果您的笔记本电脑已插入电源插座(power outlet)，请拔下电源插头并断开电源线(power cable)。
卸下笔记本电脑电池的过程因制造商而异——通常包括将电池托架(battery bay)上的闩锁开关(latch switch)滑动到另一侧并保持在该位置，直到电池被释放。
(Wait)取出电池后等待整整一分钟，然后将其重新插入并重新启动笔记本电脑以查看问题是否已解决。如果没有，请尝试下一个解决方案。
2]重置CMOS电池
为此，您可能需要硬件技术人员(hardware technician)的服务。
请执行下列操作：
- 关闭计算机并将其从电源上拔下。作为一项额外措施，请关闭背面PSU 开关的电源。(PSU switch)
- 完全切断电源后，为自己配备静电腕带（如果可能）并取下滑盖(slide cover)。
注意：(Note:) 最好为自己配备静电腕带，以便将自己固定在框架上并避免(frame and avoid)静电放电最终对 PC 组件造成损坏的不愉快情况。 - 看到整个主板后，确定CMOS 电池(CMOS battery) - 通常(– Usually)，它位于SATA / ATI插槽附近。当您看到它时，请使用您的指甲或不导电的尖锐物体将其从插槽中取出。
- 将其卸下后，请等待整整一分钟，然后再将其重新插入插槽。
- 接下来，重新盖上盖子，将电源线连接(power cable)回电源插座(power outlet)，然后重新打开PSU 电源(PSU power)开关，然后再次启动计算机。
如果错误仍然存在，请尝试下一个解决方案。
3]更新SSD / HDD驱动程序
为了应用此修复程序，您需要移除OS SSD/HDD并将其连接到健康的 PC 作为辅助存储（不要从它启动）。现在取决于您的驱动器制造商，您需要下载固件实用程序(firmware utility)，安装并启动(install and launch)该实用程序并使用(utility and use)它来更新驱动器驱动程序。
完成后，断开驱动器并在原始系统上重新连接。启动您的 PC，看看是否再次出现2101：存储设备上的检测错误。(2101: Detection error on Storage Device)如果是这样，请尝试下一个解决方案。
4]Ensure SSD/HDD牢固连接到MOBO
为此，您可能需要硬件技术人员(hardware technician)的服务。
请执行下列操作：
- 关闭并从(Shut)电源插座(power outlet)上拔下您的 PC 。
可选：为自己(Optional:) 配备(Equip)防静电腕带并将(wrist strap and ground)自己固定在框架上，以避免静电可能导致计算机内部损坏的情况。 - 打开 PC 的侧盖或后盖并找到有问题的HDD。如果您有两个HDD(HDDs)，请确保您专注于存储操作系统(operating system)的那个。
- 接下来，从HDD 和主板端口(HDD and motherboard ports)移除数据和电源连接器。
- 成功断开硬盘(HDD)后，清洁两侧的连接端口，如果有备用电缆，请更换相关电缆。
- 使用适当的电缆重新连接HDD并确保连接牢固后，将机箱放回原处，将 PC 连接到电源插座(power outlet)，看看问题现在是否已解决。
现在，检查问题是否已解决。如果没有，请继续下一个解决方案。
5]重新安装驱动器
卸下两个键盘螺钉，卸下键盘并(keyboard and RE-SEAT)重新安装miniSata 驱动器(miniSata drive)。有一个螺钉将板固定下来。取下它，重新插入。把所有东西都拧紧(Screw everything)。
根据您的设备，您需要设备的硬件维护手册(Hardware Maintenance Manual)。为此，您可能还需要硬件技术人员(hardware technician)的服务。
6 ] 手动(] Manually)从休眠中唤醒驱动器
此解决方案要求您访问BIOS并将SATA 集成(SATA integration)更改为兼容模式 -(compatibility mode –)这将用于唤醒驱动器备份。
执行此操作并且驱动器退出休眠后，您需要返回BIOS并将SATA的使用更改回AHCI。
请执行下列操作：
- 启动到计算机上的 BIOS。
- 进入BIOS设置后，导航到Devices 并将 SATA Controller Mode Option更改为Compatible。
注意：对于某些配置，您可能会在“(Note:)高级(Advanced)”选项卡 下找到此设置选项 。
- 保存您当前的BIOS 配置(BIOS configuration)。
- 重新启动计算机。
如果错误没有(error doesn)再次出现，再次启动进入BIOS并将默认的IDE 配置(IDE Configuration)菜单更改回AHCI——通常来自IDE 控制器(IDE Controller) 或 SATA 配置(SATA Configuration)菜单。完成后，重新启动计算机。
7]启用UEFI模式
此解决方案要求您将默认引导模式(default boot mode)从Legacy First切换到UEFI first 模式。此选项因型号而异，但您可能会在BIOS 主菜单的(BIOS menu)启动(Startup)选项下找到它。
8]更新BIOS
此解决方案需要您更新系统上的BIOS 和固件。
使用来自OEM(OEMs)的工具是最简单的方法。所有OEM制造商都有可帮助您轻松更新BIOS、固件和驱动程序的实用程序。搜索您的并仅从官方网站下载。这是更新BIOS的最安全方法。
- 如果您拥有戴尔(Dell)笔记本电脑，您可以访问 Dell.com，或者您可以使用 戴尔更新实用程序(Dell Update Utility)。
- 华硕用户可以从华硕支持网站下载(ASUS support site)MyASUS BIOS更新实用程序 。
- ACER用户可以 去这里(go here)。输入您的序列Number/SNID or search型号(Model)搜索您的产品，选择BIOS/Firmware，然后单击您要下载的文件的下载链接。(Download link)
- 联想(Lenovo)用户可以使用 联想系统更新工具(Lenovo System Update Tool)。
- HP 用户可以使用捆绑的HP Support Assistant。
完成系统上BIOS/firmware的手动更新后，应该修复存储驱动器错误。(storage drive error)
这些解决方案中的任何一个都应该适合您！
Fix 2101: Detection error on Storage Device on Windows 11/10
If when you turn on your Windows 11/10 device and yoυ see on a black background the message 2101: Detection error on Storage Device, then this post is intended to help you. In this post, we will identify the potential causes of the error, as well as offer the most suitable solutions you can try to successfully resolve this issue.
When you encounter this issue. you’ll receive the following message;
2101: Detection error on Storage Device
Press Esc to continue.
Upon pressing the Esc key as instructed, the booting sequence simply restarts before getting stuck at the same error screen.
Bear in mind that in some cases, the first line of the message will specify SSD or HDD as the case may be and that the number indicated may vary. Nevertheless, the solutions presented in this post applies.
Causes
- The most popular scenario that might end up causing this error is temporary information stored by your laptop battery or CMOS battery. This typically occurs after an unexpected computer crash.
- The issue can also occur due to a bad connection between the hard drive and the connector slot on your motherboard.
- This error message might also be the result of an incompatibility between the Chipset Driver and the Intel RST driver.
- The SSD or HDD is being stuck in Hibernation mode. This typically happens if there’s a power source or another factor contributed to the total loss of power. When this happens, there’s a chance that your storage device will be unable to recover automatically.
Fix 2101: Detection error on Storage Device
If you’re faced with this issue, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.
- Remove and reinsert laptop battery
- Reset CMOS battery
- Update SSD/HDD driver
- Ensure SSD/HDD is firmly connected to MOBO
- Reseat the drive
- Manually wake drive from hibernation
- Enable UEFI mode
- Update BIOS
Let’s take a look at the description of the process involved concerning each of the listed solutions.
1] Remove and reinsert laptop battery
Before you proceed to remove the laptop battery, if your laptop is plugged into a power outlet, unplug it and disconnect the power cable.
This procedure to remove laptop battery varies across different manufacturers – it typically involves sliding the latch switch on the battery bay to the opposite side and holding in that position until the battery is released.
Wait for a full minute after you take out the battery, then insert it back in and restart your laptop to see if the issue has been resolved. If not, try the next solution.
2] Reset CMOS battery
You may require the services of a hardware technician for this.
Do the following:
- Turn off your computer and unplug it from the power sources. As an extra measure, turn off the power from your PSU switch on the back.
- After the power is completely cut, equip yourself with a static wristband (if possible) and remove the slide cover.
Note: Equipping yourself with a static wristband is preferred in order to ground yourself to the frame and avoid unpleasant situations where static electricity discharges end up producing damage to your PC components. - Once you see your entire motherboard, identify the CMOS battery – Usually, it’s located near your SATA / ATI slots. When you see it, use your fingernail or a non-conductive sharp object to remove it from it’s slot.
- After you remove it, wait for a full minute before inserting it back into the slot.
- Next, put the cover back on, connect the power cable back to the power outlet and flick the PSU power switch back ON before booting your computer again.
If the error persists, try the next solution.
3] Update SSD/HDD driver
In order to apply this fix, you need to remove the OS SSD/HDD and connect it to a healthy PC as secondary storage (don’t boot from it). Now depending on your drive manufacturer, you’ll need to download the firmware utility, install and launch the utility and use that to update the drive drivers.
Once done, disconnect the drive and reconnect it on the original system. Boot your PC and see if the 2101: Detection error on Storage Device appears again. If so, try the next solution.
4] Ensure SSD/HDD is firmly connected to MOBO
You may require the services of a hardware technician for this.
Do the following:
- Shut down and Unplug your PC from the power outlet.
Optional: Equip yourself with an anti-static wrist strap and ground yourself to the frame in order to avoid instances where static electricity can cause damage to the internals of your computer. - Open the side or back cover of your PC and locate the problematic HDD. If you have two HDDs, make sure you’re focusing on the one that’s storing your operating system.
- Next, remove the data and the power connectors from both the HDD and motherboard ports.
- Once the HDD is successfully disconnected, clean the connection ports on both sides and change the involved cables if you have spares.
- After you reconnect the HDD with the appropriate cables and you ensure that the connection is solid, put the case back, connect your PC to the power outlet and see if the issue is now resolved.
Now, check if the issue is resolved. If not, proceed with the next solution.
5] Re-seat the drive
Remove the two keyboard screws and remove the keyboard and RE-SEAT the miniSata drive. There is one screw holding the board down. Remove it, re-insert it in. Screw everything back up.
Depending on your device, you will need the Hardware Maintenance Manual for your device. You may also require the services of a hardware technician for this.
6] Manually wake drive from hibernation
This solution requires you to access your BIOS and change the SATA integration to compatibility mode – this will serve the purpose of waking up the drive back up.
After you do this and your drive exits hibernation, you’ll need to go back into your BIOS and change the usage of SATA back to AHCI.
Do the following:
- Boot into BIOS on your computer.
- Once you are inside your BIOS settings, navigate to Devices and change the SATA Controller Mode Option to Compatible.
Note: With certain configurations, you might find this setting option under the Advanced tab.
- Save your current BIOS configuration.
- Reboot your computer.
If the error doesn’t reappear, boot into BIOS again and change the default IDE Configuration menu back to AHCI – Typically from the IDE Controller or SATA Configuration menu. Once done, reboot your computer.
7] Enable UEFI mode
This solution requires you to switch the default boot mode from Legacy First to UEFI first mode. This option varies across different models, but chances are you’ll find it under Startup options in the main BIOS menu.
8] Update BIOS
This solution requires you updating the BIOS and firmware on your system.
Using tools from OEMs is the easiest way to do so. All OEM manufacturers have utilities that help you easily update, BIOS, firmware, and drivers. Search for yours and download it from the official site only. This is the safest way to update the BIOS.
- If you own a Dell laptop you can head over to Dell.com, or you could use Dell Update Utility.
- ASUS users can download the MyASUS BIOS update utility from the ASUS support site.
- ACER users can go here. Enter your Serial Number/SNID or search for your product by Model, select BIOS/Firmware, and click the Download link for the file you want to download.
- Lenovo users can use the Lenovo System Update Tool.
- HP users can use the bundled HP Support Assistant.
Once you complete the manual update of the BIOS/firmware on your system, the storage drive error should be fixed.
Any of these solutions should work for you!
