如果您的Amazon Fire TV Stick不断重启,可能会破坏您的娱乐体验。Fire Stick出现故障有多种原因,您可以快速排除其中一些原因。
Fire Stick不断重启的几个原因是Fire Stick没有获得足够的电源、存在配置问题或使用旧软件版本。尝试下面列出的步骤。
1.将火棒插入电源插座(1. Plug the Fire Stick Into a Power Outlet)
如果您的Fire Stick从电视的(Fire Stick)USB端口获取电源,这可能是您的Fire Stick 不断重启(Fire Stick keeps rebooting)的原因。有时,电视的USB端口无法提供足够的电力来保持Stick运行。这会导致Stick进入重启循环。
解决此问题的一种简单方法是将Fire Stick插入实际的电源插座。这将为Stick提供所需的电源,并且Stick不会继续重启。
2.使用原装电缆(2. Use Original Cables)
我们建议您使用 Fire Stick 随附的原装电缆将Fire Stick插入(Stick)电视和电源插座。这些电缆旨在为您的Stick(Stick)提供足够的电源和数据传输速率。
如果您使用任何廉价的售后市场电缆,请将它们替换为经过认证的Amazon Fire Stick电缆,您的重启循环可能会得到修复。
3. 移除延长线(3. Remove Cable Extensions)
电缆延长有时是 Fire Stick不断重启的原因。如果您正在使用此类扩展,请摆脱它们并将电缆直接连接到相应的端口。
电缆延长线(Cable extensions)通常不满足各种设备的最低要求,最好将它们移除并查看您的设备是否正常工作。
4.拔掉其他HDMI设备(4. Unplug Other HDMI Devices)
如果您将多个HDMI 设备(HDMI device)插入电视,这些设备可能会干扰您的Fire Stick。这可能会导致您的Fire Stick在重新启动循环中重新启动。
要解决此问题,请从电视上拔下所有其他HDMI设备,然后查看您的Fire Stick是否正常工作。如果可行,请一次插入一个HDMI设备以找出罪魁祸首。
5.关闭HDMI CEC设备控制(5. Turn Off HDMI CEC Device Control)
许多现代电视(TVs)提供称为HDMI CEC的功能。有了这个,你连接的HDMI设备,比如你的Fire Stick,可以控制你电视的一些功能。此功能可能是您的Fire Stick不断重启的一个可能原因。
在这种情况下,请关闭Stick上的(Stick)HDMI CEC选项,这可能会解决您的问题:
- 从Fire Stick的主界面中,选择设置(Settings)。
- 在设置中,选择显示和音频(Display & Audio)选项。
- 选择HDMI CEC 设备控制(HDMI CEC Device Control)选项。
- 现在应该关闭 HDMI CEC。
6.删除应用缓存(6. Delete App Cache)
与您的其他设备一样,您的Fire Stick为您安装的应用程序存储缓存文件。当这些缓存文件变得太多时,您可能会遇到Stick问题,包括重启循环。
好消息是您可以删除应用缓存(delete the app cache),而不会影响应用中存储的数据:
- 首先,启动 Fire Stick 上的设置(Settings)菜单。
- 在设置中选择应用程序。(Applications)
- 选择管理已安装的应用程序(Manage Installed Applications)。
- 选择一个应用程序以删除其缓存。
- 选择清除缓存(Clear cache)选项。
7.更新火棒(7. Update Fire Stick)
如果您很久没有更新Fire Stick,您的Stick可能正在使用旧的软件版本。旧(Old)软件版本通常存在许多已在较新版本中修补的错误和问题。
在这种情况下,您应该更新您的Fire Stick,看看当您的Fire STick不断重启时是否有助于修复。您只需访问互联网即可在您的Stick上安装最新的软件版本。
- 进入Fire Stick 上的设置菜单。(Settings)
- 找到我的 Fire TV(My Fire TV)选项并选择它。
- 在以下屏幕上选择关于。(About)
- 选择检查更新(Check for Updates)以查找您的 Stick 的更新。
8.重置火棒(8. Reset Fire Stick)
错误配置的系统选项可能会导致您的Fire Stick循环重启。如果您不确定是哪个选项导致了问题,您可以将Fire Stick重置为出厂设置。
这将删除您所有自定义配置的选项并将默认设置值带到您的Stick。重置棒(Stick)后,您可以根据需要重新配置它。
- 访问Fire Stick 上的设置菜单。(Settings)
- 选择我的 Fire TV(My Fire TV)选项。
- 选择重置为出厂默认值(Reset to Factory Defaults)。
- 在提示中选择重置。(Reset)
等待(Wait)摇杆(Stick)完成重置。
9. 在另一台电视上使用 Fire Stick(9. Use Fire Stick with Another TV)
如果您的Fire Stick仍然不断重启,则Stick很可能存在物理问题。在这种情况下,您可以尝试将Stick与其他电视一起使用,看看它是否有效。
为此,请从您当前的电视上拔下Fire Stick 。接下来,将Stick插入另一台兼容的电视,看看Stick是否正常工作。
如果Fire Stick 不起作用(Fire Stick doesn’t work)并继续重新启动,则Stick本身存在问题。您需要联系亚马逊或您购买(Amazon)Stick的卖家并寻求帮助。
如果Fire Stick在您的另一台电视上运行良好,则您之前的电视可能存在问题。这通常是电视上HDMI端口的问题,您应该与电视制造商联系以找到可能的解决方法。
修复 Amazon Fire Stick 上的重启循环(Fixing the Reboot Loop on an Amazon Fire Stick)
当您想在Fire Stick上观看有趣的东西时,这令人沮丧,而您的Stick只是不断重启。幸运的是,您可以自己解决大多数Fire Stick重启问题并快速恢复娱乐。
FIX: Amazon Fire Stick Keeps Restarting
If your Amazon Fire TV Stick keeps restarting, it can ruin your entertainment experience. There are various reasons the Fire Stick goes haywire, some of which you can troubleshoot quickly.
A few reasons your Fire Stick keeps rebooting are that your Fire Stick isn’t getting enough power supply, has configuration issues, or uses an old software version. Try the steps outlined below.
1. Plug the Fire Stick Into a Power Outlet
If your Fire Stick gets its power supply from your TV’s USB port, this might be the reason your Fire Stick keeps rebooting. Sometimes, a TV’s USB port doesn’t supply enough power to keep the Stick running. This causes the Stick to enter a reboot loop.
An easy way to get around this issue is to plug your Fire Stick into the actual power outlet. This will supply the Stick with the required power, and the Stick won’t keep rebooting.
2. Use Original Cables
We recommended you use the original cables that come with your Fire Stick to plug the Stick into your TV and the power outlet. These cables are designed to provide enough power supply and data transfer rates for your Stick.
If you’re using any cheap aftermarket cables, replace them with the certified Amazon Fire Stick cables, and your reboot loop should likely be fixed.
3. Remove Cable Extensions
Cable extensions are sometimes the cause of why your Fire Stick keeps on rebooting. If you’re using such extensions, get rid of them and directly connect the cables to the respective ports.
Cable extensions often don’t meet the minimum requirements for various devices, and it’s a good idea to remove them and see if your device works then.
4. Unplug Other HDMI Devices
If you have plugged more than one HDMI device into your TV, those devices might be causing interference with your Fire Stick. This can result in your Fire Stick restarting in a reboot loop.
To fix this, unplug all other HDMI devices from your TV and then see if your Fire Stick works. If it works, plug one HDMI device at a time to find the culprit.
5. Turn Off HDMI CEC Device Control
Many modern TVs offer a feature called HDMI CEC. With this, your connected HDMI device, like your Fire Stick, can control some of your TV’s functions. This feature might be a possible reason your Fire Stick keeps rebooting.
In this case, turn the HDMI CEC option off on your Stick, and that should potentially fix your problem:
- From the main interface of your Fire Stick, select Settings.
- In Settings, select the Display & Audio option.
- Choose the HDMI CEC Device Control option.
- HDMI CEC should now be turned off.
6. Delete App Cache
Like your other devices, your Fire Stick stores cache files for your installed apps. When these cache files become too many, you might experience issues with your Stick, including the restart loop.
The good thing is you can delete the app cache without impacting the data stored in your apps:
- First, launch the Settings menu on your Fire Stick.
- Select Applications in Settings.
- Select Manage Installed Applications.
- Choose an app to remove its cache.
- Select the Clear cache option.
7. Update Fire Stick
If you haven’t updated your Fire Stick in a long time, your Stick might be using an old software version. Old software versions often have many bugs and issues that have been patched in newer versions.
In this case, you should update your Fire Stick and see if that helps fix when your Fire STick keeps restarting. You just need access to the internet to install the latest software version on your Stick.
- Head into the Settings menu on your Fire Stick.
- Find the My Fire TV option and select it.
- Select About on the following screen.
- Choose Check for Updates to find updates for your Stick.
8. Reset Fire Stick
An incorrectly configured system option can cause your Fire Stick to restart in a loop. If you aren’t sure which option is causing the issue, you can reset your Fire Stick to the factory settings.
This removes all your custom configured options and brings the default setting values to your Stick. Once the Stick is reset, you can reconfigure it according to your needs.
- Access the Settings menu on your Fire Stick.
- Select the My Fire TV option.
- Select Reset to Factory Defaults.
- Choose Reset in the prompt.
Wait for the Stick to finish resetting.
9. Use Fire Stick with Another TV
If your Fire Stick still keeps restarting, there’s a good chance the Stick has a physical issue on it. In this case, you can try to use the Stick with your other TV and see if it works.
To do so, unplug the Fire Stick from your current TV. Next, plug the Stick into another compatible TV and see if the Stick works.
If the Fire Stick doesn’t work and continues to restart, there’s an issue with the Stick itself. You need to contact Amazon or the seller you bought the Stick from and seek help.
If the Fire Stick works just fine on your other TV, there might be an issue with your previous TV. This is usually an issue with the HDMI port on your TV, and you should talk to your TV manufacturer to find a possible fix.
Fixing the Reboot Loop on an Amazon Fire Stick
It’s frustrating when you want to watch something entertaining on your Fire Stick, and your Stick just keeps on rebooting. Luckily, you can fix most Fire Stick reboot issues yourself and quickly get back to your entertainment.