您是否一直在 iPhone 上遇到Apple ID“验证失败：连接到服务器时出现问题”错误？通常，它会在您从头开始设置 iOS 设备、验证 iTunes/App Store 购买或登录iMessage 等 Apple服务时出现。^(Apple)

您可能还会看到同一弹出错误的其他版本，例如“此操作无法完成”和“发生未知错误”。

在 iPhone 上触发Apple ID 验证^{(Apple ID Verification)}失败错误的原因有很多。例如，Apple ID身份验证服务器可能已关闭，或者损坏的网络设置配置阻碍了连接。

完成本故障排除指南中的建议和解决方案，以修复iPhone 上的Apple ID 验证^{(Apple ID Verification)}失败错误。

1. 检查Apple ID 服务器状态^{(Apple ID Server Status)}

访问Apple 的系统状态页面^{(Apple’s System Status page)}，确保Apple ID和 iOS Device Activation等服务器类别没有问题。如果它们出现故障，您可能会继续遇到Apple ID 验证^{(Apple ID Verification)}失败错误，直到Apple将它们恢复在线。服务器状态更改后重新 登录。^(Sign)

2.修复您的互联网连接

如果您的 iPhone 的互联网速度缓慢或时断时续，Apple ID 验证^{(Apple ID Verification)}失败错误可能是由于您这边的网络问题造成的。打开和关闭飞行模式^{(Airplane Mode)}并检查是否有帮助。

为此，请打开 iPhone 上的控制中心^{(Control Center)}（从屏幕右上角向下滑动）并打开和关闭飞行模式^{(Airplane Mode)}控件。

如果这没有帮助，请尝试以下操作：

• 释放和续订 iPhone 的 IP 租约^{(Release and renew your iPhone’s IP lease)}（仅限 iOS 14 及更早版本）。
• 重新启动或重置您的 Wi-Fi 路由器^{(reset your Wi-Fi router)}。
• 切换到不同的 Wi-Fi 连接。
• 使用蜂窝数据。

3.禁用活动VPN

VPN（虚拟专用网络）^{(VPNs (virtual private networks))}保护在线隐私，但也会导致区域不匹配，从而导致Apple ID身份验证问题。

如果您使用VPN，请打开相关应用并将其关闭。或者：

1. 打开iPhone 上 的“设置”应用。^(Settings)
2. 转到General > VPN和设备管理^{(Device Management)}。
3. 将^(Set)Status旁边的开关设置为 Not Connected。

4.获取Apple ID验证码^{(Apple ID Verification Code)}

^(Apple)默认情况下，Apple 对您的Apple ID^{(Apple ID)}强制执行双因素身份验证。如果您要登录新 iPhone，您将在您拥有的其他Apple设备（如 iPad、iPod touch 或Mac）上收到验证码，或者在^(Mac—or)Android设备上收到受信任的电话号码。立即输入它以避免Apple ID 验证^{(Apple ID Verification)}失败错误。

您也可以手动获取验证码。为此，请在另一台具有相同Apple ID的 iOS、iPadOS 或 macOS 设备上打开“Settings/System 偏好^{(Preferences)}设置”应用程序，然后选择“ Apple ID > Password与Security > Get Verification Code。

5. 重启你的 iPhone

iPhone 重启对于解决由系统软件故障引起的 Apple ID连接问题非常有效。

打开 iOS设置^(Settings)应用程序并转到General > Shutdown。然后，向右滑动电源图标，等待 30 秒，然后按住^(Power)电源^(Power)按钮重新启动设备。

6. 强制重启你的 iPhone

如果您的 iPhone 死机或崩溃并出现Apple ID 验证^{(Apple ID Verification)}失败错误，您必须强制重启设备。在 iPhone 8 或更新机型上，依次快速按下并松开调高音量和调低音量按钮^(Down)，然后快速按住电源^(Power)按钮，直到出现Apple标志。

假设^(Suppose)你使用的是 iPhone 7；同时按住降低音量和^(Down)侧面按钮^(Side)以启动强制重启。在 iPhone 6 或更早机型上，按住主^(Home)屏幕按钮和侧边^(Side)按钮。

7. 检查您的日期^(Date)和时间设置^{(Time Settings)}

不准确的日期和时间通常会导致在线应用程序和服务出现大量连接问题。如果Apple ID 验证^{(Apple ID Verification)}失败错误继续造成问题，请访问Settings > General > Date和时间”^(Time)并检查您的 iPhone 的日期、时间和时区是否正常。

如果 iOS 无法设置正确的日期和时间，请禁用Set Automatically^{(Set Automatically)}旁边的开关并手动调整 iPhone 的日期和时间^{(manually adjust the iPhone’s date and time)}。

8. 更改密码^(Password)并重试^{(Try Again)}

接下来，在另一台Apple设备上更新^(Apple)Apple ID密码，并检查这是否有所不同。要做到这一点：

1. 打开Settings/System 偏好^{(Preferences)}应用程序，然后选择Apple ID > Password和安全性^(Security)。
2. 选择更改密码。
3. 输入您的设备密码^(Key)或用户帐户密码。
4. 在新建^(New)和验证^(Verify)字段中 输入新密码。
5. 选择更改。
6. 尝试登录触发Apple ID 验证^{(Apple ID Verification)}失败错误的 iOS 设备。

或者，在网络浏览器上登录Apple ID 帐户管理门户，然后选择^{(Apple ID account management portal)}“登录^(Sign-In)和Security > Password”以更改Apple ID密码。

9. 注销并重新登录 iCloud

如果在使用相同或不同的 iCloud 帐户登录 iMessage 或 FaceTime 等Apple服务时出现问题，您必须退出登录 iPhone 的^(Apple)Apple ID，然后重新登录，然后重试。

为此，请打开“设置”^(Settings)，轻点您的Apple ID，然后选择“注销”^{(Sign Out)}。然后，输入您的Apple ID和密码，选择您想要在本地保留的数据形式，然后点击关闭^{(Turn Off)}。

接下来，重新启动您的 iPhone 或 iPad，然后使用您的Apple ID凭据再次登录。然后，您可以继续登录之前遇到问题 的Apple服务。^(Apple)

10. 安装最新^(Latest)的iOS软件更新^{(Software Updates)}

较新^(Newer)的 iPhone 系统软件更新可以解决持续存在的Apple ID 验证^{(Apple ID Verification)}失败错误。如果有新的 iOS 更新，请前往Settings > General > Software Update并轻按“下载^(Download)并安装”。^(Install)更新系统软件后，确认错误是否重复。

11. 重置iPhone 上 的网络设置^{(Network Settings)}

如果上述修复方法均无济于事，那么是时候将 iPhone 的网络设置恢复出厂设置了。要做到这一点：

1. 打开 iPhone 设置应用程序。
2. 前往“General > Transfer或重置^(Reset)iPhone > Reset > Reset Network Settings。
3. 插入^(Insert)您的设备密码，然后再次点击重置网络设置^{(Reset Network Settings)}。

除了保存的 Wi-Fi^(Wi-Fi)网络和密码外，网络设置重置不会删除数据。如果需要或使用移动数据，请重新连接Wi-Fi并检查是否再次出现^(Wi-Fi)Apple ID 验证^{(Apple ID Verification)}失败错误。

与苹果对话

如果您的 iPhone 上的Apple ID 验证^{(Apple ID Verification)}失败错误仍然存​​在，则问题可能是由于您的Apple ID或 iCloud 帐户存在问题。联系 Apple 支持^{(Contact Apple Support)}或前往Apple Store进行进一步故障排除。当然，您始终可以选择在 iPhone 上全新安装 iOS，^{(clean install iOS on your iPhone)}以自行解决问题。

Top 11 Ways to Fix Apple ID “Verification Failed” Error

Do you keep running into an Apple ID “Verificatіon Failed: There was a problem connecting to the server” error on your iPhone? Usually, it appears as уou set up an iOS device from sсratch, authenticate iTυnes/App Store purchаses, or sign in to Apple services like iMеssage.

You may also see alternative versions of the same pop-up error, such as “This action cannot be completed” and “An unknown error occurred.”

Many reasons trigger Apple ID Verification Failed errors on the iPhone. For example, the Apple ID authentication servers could be down, or a broken network settings configuration is hampering connectivity.

Work through the suggestions and solutions in this troubleshooting guide to fix Apple ID Verification Failed errors on the iPhone.

1. Check the Apple ID Server Status

Visit Apple’s System Status page and make sure there’s nothing wrong with server categories like Apple ID and iOS Device Activation. If they appear down, you may continue to run into Apple ID Verification Failed errors until Apple brings them back online. Sign back in once the server status changes.

2. Fix Your Internet Connection

If your iPhone’s internet is slow or sporadic, the Apple ID Verification Failed error is probably due to a network issue on your side. Toggle Airplane Mode on and off and check if that helps.

To do that, open the Control Center on your iPhone (swipe down from the top right of the screen) and toggle the Airplane Mode control on and off.

If that doesn’t help, try the following:

• Release and renew your iPhone’s IP lease (iOS 14 and older only).
• Restart or reset your Wi-Fi router.
• Switch to a different Wi-Fi connection.
• Use cellular data.

3. Disable Active VPNs

VPNs (virtual private networks) preserve online privacy but also cause regional mismatches leading to Apple ID authentication issues.

If you use a VPN, open the relevant app and turn it off. Or:

1. Open the Settings app on your iPhone.
2. Go to General > VPN & Device Management.
3. Set the switch next to Status to Not Connected.

4. Get an Apple ID Verification Code

Apple enforces two-factor authentication for your Apple ID by default. If you’re signing into a new iPhone, you’ll receive a verification code on a different Apple device you own—like an iPad, iPod touch, or Mac—or a trusted phone number on an Android device. Type it in without delay to avoid Apple ID Verification Failed errors.

You can also get a verification code manually. To do that, open the Settings/System Preferences app on another iOS, iPadOS, or macOS device with the same Apple ID and select Apple ID > Password & Security > Get Verification Code.

5. Restart Your iPhone

An iPhone reboot is exceptionally effective at resolving Apple ID connectivity issues stemming from system software glitches.

Open the iOS Settings app and go to General > Shutdown. Then, swipe the Power icon to the right, wait 30 seconds, and hold the Power button to reboot the device.

6. Force-Restart Your iPhone

If your iPhone freezes or crashes alongside an Apple ID Verification Failed error, you must force-restart the device. On an iPhone 8 or later, quickly press and release the Volume Up and Volume Down buttons one after the other, and quickly press and hold the Power button until the Apple logo appears.

Suppose you use an iPhone 7; press and hold both the Volume Down and Side buttons simultaneously to initiate a force-restart. On an iPhone 6 or older, press and hold the Home and Side buttons.

7. Check Your Date and Time Settings

An inaccurate date and time often cause numerous connectivity issues with online apps and services. If the Apple ID Verification Failed error continues to cause trouble, visit Settings > General > Date and Time and check if your iPhone’s date, time, and time zone appear okay.

If iOS fails to set the correct date and time, disable the switch next to Set Automatically and manually adjust the iPhone’s date and time.

8. Change the Password and Try Again

Next, update the Apple ID password on another Apple device, and check if that makes a difference. To do that:

1. Open the Settings/System Preferences app and select Apple ID > Password & Security.
2. Select Change Password.
3. Key in your device passcode or user account password.
4. Enter a new password into the New and Verify fields.
5. Select Change.
6. Attempt to sign into the iOS device that triggers the Apple ID Verification Failed error.

Alternatively, sign into the Apple ID account management portal on a web browser and select Sign-In and Security > Password to change the Apple ID password.

9. Sign Out and Back Into iCloud

If the problem occurs while signing into an Apple service like iMessage or FaceTime with the same or a different iCloud account, you must sign out of the Apple ID you’ve signed into your iPhone, back in again, and retry.

To do that, open Settings, tap your Apple ID and select Sign Out. Then, insert your Apple ID and password, choose the forms of data you want to keep locally, and tap Turn Off.

Next, restart your iPhone or iPad and sign in again with your Apple ID credentials. You can then proceed by signing into the Apple service you had trouble with before.

10. Install the Latest iOS Software Updates

Newer system software updates for the iPhone could resolve persistent Apple ID Verification Failed errors. Go to Settings > General > Software Update and tap Download and Install if there’s a new iOS update. After updating the system software, confirm if the error repeats.

11. Reset the Network Settings on iPhone

If none of the fixes above help, it’s time to factory reset your iPhone’s network settings. To do that:

1. Open the iPhone Settings app.
2. Go to General > Transfer or Reset iPhone > Reset > Reset Network Settings.
3. Insert your device passcode and tap Reset Network Settings again.

A network settings reset won’t erase data except for saved Wi-Fi networks and passwords. Reconnect to Wi-Fi if you need or use mobile data and check if the Apple ID Verification Failed error reappears.

Talk to Apple

If Apple ID Verification Failed errors on your iPhone persist, the problem is likely due to an issue with your Apple ID or iCloud account. Contact Apple Support or visit an Apple Store for further troubleshooting. Of course, you can always choose to clean install iOS on your iPhone in a last-ditch effort to fix the problem yourself.

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