您的 Windows PC 在启动或登录后是否黑屏?(Is your Windows PC blacking out after boot up or sign-in?)或者更糟糕的是,在任务中间?你不是唯一一个感到失望的人。许多用户报告了类似的问题,而且它们并非Windows 11独有。以前的Windows版本(包括Windows 10)也报告了这些问题。遇到此问题的大多数用户报告说,当屏幕变暗时,屏幕上有一个可移动的指针( moveable pointer on the screen as the screen turned dark)。这使错误更加奇怪。但是,无需担心,因为大多数情况下,此错误是由一个小问题引起的,可以通过基本故障排除来解决。因此,请阅读本文以修复Windows 11黑屏鼠标光标问题(mouse cursor issue)。
如何使用鼠标光标问题修复 Windows 11 黑屏(How to Fix Windows 11 Black Screen with Mouse Cursor Issue)
按照本指南中列出的方法修复启动时或在Windows 10和 11台式机和笔记本电脑(desktops & laptops)上更新后面临的此错误。
方法 1:检查连接和监视器屏幕
(Method 1: Check Connections & Monitor Screen
)
对于使用台式机或外接显示器的用户来说,此分辨率非常有用,因为松散的连接是导致Windows 11黑屏的原因之一。
- 检查(Check)显示器上是否有任何松动的连接。重新连接电缆和连接器(Re-attach cables & connectors)。
- 另外,检查电缆是否有任何损坏。如果需要,更换它。(Replace it)
- 如果您有备用显示器(spare monitor),请将其连接以查看问题是否已解决。如果确实如此,则几乎可以肯定该问题是由显示器引起的。
- 如果您有多个显示设置(multiple display setups),请考虑将它们分离并仅使用一个。这对很多人都有效。
- 您还可以更改监视器(change monitors),例如将主监视器设置为辅助监视器,反之亦然(vice versa)。
另请阅读:(Also Read: )如何在Windows 10中检查(Windows 10)显示器型号(Monitor Model)
方法 2:清洁硬件组件(Method 2: Clean Hardware Components)
- 计算机过热(computer overheating)可能会导致Windows 11 黑屏并出现鼠标光标错误(mouse cursor error)。CPU 风扇(CPU fan)将热空气从机器中排出,使其保持凉爽。但是,如果它不能正常(t function)工作,可能会导致过热。
-
(Dust)另一方面,灰尘会随着时间的推移在风扇中积聚并降低其性能。
- 清洁和检查其他组件(clean & inspect other components)也是一个好主意,例如显卡、RAM和电源单元(power supply unit)。黑屏问题也可能是由RAM中的积碳(carbon build-up)引起的。
注意:(Note:)在清洁和检查各种组件时,我们建议您寻求专业帮助(professional assistance),因为您的轻微失误可能会导致大问题。
方法 3:更改投影设置(Method 3: Change Projection Settings)
如果显示器似乎处于正常工作状态,但尽管重新启动图形驱动程序后显示屏仍然很暗,则问题很可能与投影设置有关。在Windows 11上,如果您错误地使用了错误的投影设置,则会出现黑屏错误(screen error),屏幕上仅显示鼠标指针(mouse pointer)。在这种情况下,请执行以下操作:
1. 同时按下Windows + P keys打开项目(Project)菜单。
2. 使用箭头键(Arrow keys)更改投影设置。
3. 按Enter键并等待几秒钟,看看这是否解决了问题。
4.如果屏幕保持黑色,请重复该过程。(Repeat)可能需要几分钟才能找到正确的显示选项(display option)。
另请阅读:(Also Read:)如何修复笔记本电脑屏幕上的线条
方法 4:重新启动图形驱动程序(Method 4: Restart Graphics Drivers)
众所周知,刷新显卡(Graphics card)驱动程序非常有效。
1. 按Windows + Ctrl + Shift + B 键盘快捷键(keyboard shortcut)重新启动图形驱动程序。
2.屏幕会闪烁(screen will flicker)一秒钟,您可能会听到提示音(beep sound),表示显卡驱动程序已成功重新启动。
方法 5:更新显卡驱动程序(Method 5: Update Graphics Drivers)
(Faulty)在Windows 11上有或没有(Windows 11)鼠标光标的情况下,有(mouse cursor)故障的图形驱动程序也可能导致黑屏错误。因此(Hence),如图所示更新它们可能会有所帮助。
1. 同时按下Windows + R 键(keys)打开运行(Run)对话框。
2.输入devmgmt.msc并点击OK启动设备管理器(Device Manager)。
3. 从已安装设备列表中,双击显示适配器(Display adapters)将其展开。
4. 右键单击 NVIDIA GeForce GTX 1650 Ti ,然后从上下文菜单中单击更新驱动程序。(Update driver)
5A。单击自动搜索驱动程序(Search automatically for drivers)以允许Windows自动执行此操作。
5B。或者,单击浏览我的计算机以查找驱动程序(Browse my computer for drivers),然后选择浏览(Browse)以从存储中找到并安装您的驱动程序。
6. 最后,在向导完成更新驱动程序后,单击关闭并重新启动计算机。(Close)
另请阅读:(Also Read:)如何在Windows 11中对(Windows 11)硬盘驱动器进行分区(Partition Hard Disk Drive)
方法 6:重新安装图形驱动程序(Method 6: Reinstall Graphics Drivers)
如果更新驱动程序不起作用(t work),请按照以下说明重新安装它们以修复Windows 11黑屏问题:
1.如前所述,转到设备管理器(Device Manager)>显示适配器。(Display adapters)
2. 右键单击显卡驱动程序(Graphics card driver )(例如NVIDIA GeForce GTX 1650Ti)并选择卸载(Uninstall) 设备(device),如下图所示。
3. 选中标记为“尝试删除此设备的驱动程序(Attempt to remove the driver for this device )”的框,然后单击“卸载”。(Uninstall.)
4 、重启电脑,从( Restart your PC)NVIDIA官网(official NVIDIA website)下载显卡驱动,如图。
5. 运行下载的文件重新安装(install it)。重新启动您的 PC,因为它现在应该可以正常运行。
另请阅读:(Also Read:)如何在Windows 11上回滚(Windows 11)驱动程序更新(Driver Updates)
方法 7:更新 Windows(Method 7: Update Windows)
黑屏(Black screen)错误有时可能是Windows 操作系统(Windows operating)中的错误的结果。因此,更新它应该会有所帮助。
1. 同时按Windows + I keys打开设置(Settings)。
2. 单击左窗格中的Windows 更新(Windows Update)。
3. 单击突出显示的蓝色检查更新(Check for updates)按钮。
4. 如果有任何可用更新,请单击下载并安装(Download & install)。
5.让安装被下载并安装。重启你的电脑。
另请阅读:(Also Read:)如何在Windows 11中(Windows 11)下载和安装可选更新(Download and Install Optional Updates)
方法 8:卸载冲突的应用程序(Method 8: Uninstall Conflicting Apps)
应用程序(Apps)可能会干扰显示设置,因此卸载此类应用程序可以使您摆脱此错误。请按照以下步骤通过卸载冲突的应用程序来修复带有光标问题的(cursor issue)Windows 11黑屏:
1. 同时按Windows + X keys 打开快速链接(Quick Link )菜单。
2.从列表中单击应用程序和功能。(Apps and Features )
3.滚动(Scroll)浏览已安装应用程序列表,然后单击(apps and click)您要卸载的应用程序的三个点。(three dots )
4. 点击卸载(Uninstall)。
5.在确认提示(confirmation prompt)中也单击卸载(Uninstall)。
注意:(Note:)对于Win32 应用程序(Win32 apps),在确认提示(confirmation prompt)中单击是(Yes)。
推荐的:(Recommended:)
- 如何在Windows 11中安装(Windows 11)XPS 查看器(XPS Viewer)
- 修复(Fix)遇到的Windows 11更新错误(Update Error)
- 如何修复 Windows 11
- 修复(Fix)Windows 10黄(Yellow Screen)屏(Death)死机
我们希望您可以学习如何使用鼠标光标问题修复 Windows 11 黑屏(how to fix Windows 11 black screen with mouse cursor)。在下面的评论部分(comment section)中留下您的建议和疑问。我们很想知道您希望我们接下来探索哪个主题。
Fix Windows 11 Black Screen with Cursor Issue
Is your Windows PC blacking out after boot up or sign-in? Or worse, in the middle of a task? You are not the only one who feels disappointed. Similar issues have been reported by many users, and they are not unique to Windows 11. They have also been reported in prior Windows versions, including Windows 10. The majority of users who encountered the problem reported having a moveable pointer on the screen as the screen turned dark. This makes the error extra strange. However, there is no need to be alarmed because most of the time, this error is caused by a little issue that can be resolved with basic troubleshooting. Thus, read this article to fix Windows 11 black screen with mouse cursor issue.
How to Fix Windows 11 Black Screen with Mouse Cursor Issue
Follow the methods listed in this guide to fix this error faced on startup or after an update on Windows 10 & 11 desktops & laptops.
Method 1: Check Connections & Monitor Screen
For those who use a desktop or an external display, this resolution works great as loose connections are one of the causes of Windows 11 black screen.
- Check for any loose connections on your monitor. Re-attach cables & connectors.
- Also, look for any damage to the cable. Replace it, if required.
- If you have a spare monitor, attach it to see if the problem is resolved. If it does, the issue is almost certainly caused by the monitor.
- If you have multiple display setups, consider detaching them and using only one. This has worked for a lot of people.
- You can also change monitors, such as making your primary monitor secondary and vice versa.
Also Read: How to Check Monitor Model in Windows 10
Method 2: Clean Hardware Components
- It is possible that Windows 11 black screen with mouse cursor error could be caused by computer overheating. The CPU fan removes hot air from the machine, keeping it cool. But, if it doesn’t function properly, it may lead to overheating.
-
Dust, on the other hand, can accumulate in the fan over time and reduce its performance.
- It is also a good idea to clean & inspect other components, such as graphic card, RAM, and power supply unit. The black screen issue might also be caused by carbon build-up in the RAM.
Note: When cleaning and examining various components, we recommend seeking professional assistance because a slight blunder on your part can result in a huge problem.
Method 3: Change Projection Settings
If the monitor appears to be in working order but the display remains dark despite restarting the graphics driver, the problem is most likely with the projection settings. On Windows 11, if you use the wrong projection settings mistakenly, you will get black screen error with only mouse pointer being displayed on screen. In this case, do the following:
1. Press Windows + P keys together to open the Project menu.
2. Use Arrow keys to change projection settings.
3. Press the Enter key and wait a few seconds to see if this resolves the issue.
4. Repeat the process if the screen stays black. It may take a few minutes to find the proper display option.
Also Read: How to Fix Lines on Laptop Screen
Method 4: Restart Graphics Drivers
Refreshing Graphics card drivers has been known to be quite effective.
1. Press Windows + Ctrl + Shift + B keyboard shortcut to restart the graphics driver.
2. The screen will flicker for a second and you may hear a beep sound indicating that the graphics driver was successfully restarted.
Method 5: Update Graphics Drivers
Faulty graphics drivers can also cause black screen errors with or without mouse cursor on Windows 11. Hence, updating them as shown might help.
1. Press Windows + R keys together to open the Run dialog box.
2. Type devmgmt.msc and click on OK to launch Device Manager.
3. From the list of installed devices, double-click on Display adapters to expand it.
4. Right click on NVIDIA GeForce GTX 1650 Ti and click on Update driver from the context menu.
5A. Click on Search automatically for drivers to allow Windows to do so automatically.
5B. Alternatively, click on Browse my computer for drivers, then select Browse to locate and install your driver from the storage.
6. Finally, click on Close and restart your computer after the wizard is done updating the drivers.
Also Read: How to Partition Hard Disk Drive in Windows 11
Method 6: Reinstall Graphics Drivers
If updating drivers doesn’t work, reinstall them as explained below to fix Windows 11 black screen issue:
1. Go to Device Manager > Display adapters, as earlier.
2. Right-click on Graphics card driver (e.g. NVIDIA GeForce GTX 1650Ti) and select Uninstall device, as depicted below.
3. Check the box marked Attempt to remove the driver for this device and click on Uninstall.
4. Restart your PC and download graphic drivers from official NVIDIA website, as shown.
5. Run the downloaded file to install it again. Restart your PC as it should function normally now.
Also Read: How to Rollback Driver Updates on Windows 11
Method 7: Update Windows
Black screen error can sometimes be the result of a bug in the Windows operating system. Thus, updating it should help.
1. Press Windows + I keys simultaneously to open Settings.
2. Click on Windows Update in the left pane.
3. Click on blue Check for updates button shown highlighted.
4. If there is any update available, click on Download & install.
5. Let the install be downloaded and installed. Restart your computer.
Also Read: How to Download and Install Optional Updates in Windows 11
Method 8: Uninstall Conflicting Apps
Apps may interfere with display settings so uninstalling such apps can rescue you from this error. Follow these steps to fix Windows 11 black screen with cursor issue by uninstalling conflicting apps:
1. Press Windows + X keys simultaneously to open the Quick Link menu.
2. Click Apps and Features from the list.
3. Scroll through the list of installed apps and click on the three dots for the app that you want to uninstall.
4. Click on Uninstall.
5. Click on Uninstall in the confirmation prompt as well.
Note: For Win32 apps, click on Yes in the confirmation prompt.
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We hope you could learn how to fix Windows 11 black screen with mouse cursor issue. Drop your suggestions and queries in the comment section below. We would love to know which topic you want us to explore next.