Facetime是世界上最可靠和最直观的视频通话应用程序之一，这让Apple将其保留给自己真是太可惜了。当然，没有任何软件是完美的，偶尔用户也会遇到“服务器处理注册时遇到错误”的错误。通常在最不合适的时候！
这个错误是什么意思？(What Does This Error Mean?)
对于一个有点神秘的错误信息，它的含义很简单。FaceTime正在尝试让您登录该服务，但在此过程中出现了问题。当您似乎正确地做所有事情时，这尤其令人沮丧。使用适用于其他一切的Apple ID ，但不适用于(Apple ID)FaceTime。
可悲的是，这个错误可能有多种原因，这意味着您将不得不依靠反复试验来修复它。我们将通过从最简单到最努力的各种可能的修复。
以下提示和技巧针对的是Mac用户，如果您在 iOS 设备上遇到问题，请从这里(here)开始。
真的是你吗？(Is It Really You?)
不要假设在您的计算机和远程服务器之间的这种交易中，罪魁祸首一定是您的计算机。尝试查看社交媒体或Apple官方渠道，了解是否存在服务中断或其他一般性问题的迹象。
如果其他人也与您同时遇到类似的问题，那么值得等待一段时间，看看问题是否会自行解决。
更新，更新，更新(Update, Update, Update)
是的，这是一个基本的、乏味的建议。尽管如此，运行最新版本的 macOS(latest version of macOS)并拥有最新版本的Facetime并没有什么坏处。无论导致此错误的任何问题都可以在较新版本的软件中得到解决。这意味着您不必费心尝试对其进行故障排除。
重新启动您的 Mac 和网络连接或尝试不同的 Internet 连接(Restart Your Mac & Your Net Connection Or Try a Different Internet Connection)
冷重启您的Mac并重置您的路由器或其他提供互联网连接的设备。以防万一您的互联网连接出现奇怪的情况。
如果互联网连接重置不起作用，这并不意味着您的互联网连接不是问题。尝试使用在其他互联网连接上出现错误的设备，例如智能手机上的临时热点(hotspot)。
如果完全切换连接并不能解决问题，而且其他人似乎也没有问题，那么问题可能出在您的设备本地。不过，要确定这一点，我们还需要一个诊断步骤。
尝试不同的设备(Try a Different Device)
这可能对每个人都不可行，但如果您有另一台 Mac(Mac)、iPad 或 iPhone 上装有Facetime，请尝试使用它并查看问题是否仍然存在。如果不是，那么我们可以确定这是您Mac的本地问题。
如果它从一台设备跟踪到另一台设备，则您必须等待服务器端问题解决或联系Apple 支持(Apple Support)以检查您的Apple ID是否有问题。
注销并再次登录(Log Out & In Again)
如果您确定问题仅发生在您的Mac上，那么下一步是在FaceTime中注销您的(FaceTime)Apple ID ，然后重新登录。这很容易做到：
- 打开 FaceTime
- 单击FaceTime > Preferences
- 点击退出(Sign Out)
然后，您将看到此登录页面，您可以在其中尝试再次登录。
检查日期和时间(Check The Date & Time)
您的 Mac 的日期和时间是否正确？只需(Simply)转到日期和时间(Date and Time)实用程序（通过Spotlight Search最快）并检查日期和时间是否正确。
您还应该检查是否选中了自动日期和时间选项，以便您的Mac在连接时从互联网上提取正确的日期和时间。
不支持的旧方法(Older Methods That Aren’t Supported)
如果您一直在寻找解决此“服务器在处理注册时遇到错误”问题的方法，您可能已经阅读了 2010 年至 2015 年间的几篇指南和文章，详细介绍了解决该问题的各种方法。虽然其中一些信息仍然有效，但有两个似乎不再相关。
第一个与编辑 macOS “hosts” 文件有关( editing the macOS “hosts” file)。虽然有各种原因会弄乱这个文件，但我们找不到任何证据表明这个特定的FaceTime错误与 macOS 主机文件有任何关系，所以我们不建议你弄乱它。
另一个常用的修复方法是在Keychain Access(Keychain Access)应用程序中查找特定证书并将其删除。这似乎不再是现代的相关解决方案。事实上，有问题的证书似乎已经不存在了。因此，如果您也遇到该提示，请随时忽略该提示。
Fix FaceTime “The Server Encountered An Error Processing Registration” Error
Facetime is one of the most reliable and intuitive video сalling applications in the world, which makes it a real pity Apple keeps it to itself. Of course, no software is perfect, and now and then usеrs can run into the “server encountered an error proceѕsing registration” error. Usually at the least opportune time!
What Does This Error Mean?
For a somewhat cryptic error message, the meaning of it is quite simple. FaceTime is trying to log you into the service, but something is going wrong in the process. This is especially frustrating when you seem to be doing everything correctly. Using an Apple ID that works for everything else, but just not on FaceTime.
Sadly, this one error can have multiple causes, which means that you’ll have to rely a little on trial and error to fix it. We’re going to go through the various possible fixes from the easiest to the most effort.
The below tips and tricks are aimed at Mac users, if you’re having trouble on an iOS device, start here.
Is It Really You?
Don’t assume that in this transaction between your computer and the remote server it’s necessarily your computer that’s the culprit. Try to check social media or official Apple channels for any indications that there’s a service outage or some other general problem.
If other people are also having similar issues at the same time as you are, then it’s worth waiting a while to see if the issue resolves itself.
Update, Update, Update
Yes, this is a basic, tedious piece of advice. Still, running the latest version of macOS and having the latest version of Facetime can’t hurt. Whatever issue is causing this error may be resolved in newer versions of the software. Which means you don’t have to bother trying to troubleshoot it.
Restart Your Mac & Your Net Connection Or Try a Different Internet Connection
Do a cold reboot of your Mac and reset your router or another device that’s providing an internet connection. Just in case something weird is going on with your internet connection.
If an internet connection reset doesn’t work, that doesn’t mean your internet connection isn’t the problem. Try using the device which is giving you the error on another internet connection, such as a temporary hotspot on your smartphone.
If switching connections entirely doesn’t do the trick, and it’s not a problem anyone else seems to be having, then the problem may be local to your device. To nail this down though, we need one more diagnostic step.
Try a Different Device
This might not be possible for everyone, but if you have another Mac, iPad, or iPhone with Facetime on it, try using that and see if the problem persists. If it doesn’t then we can be pretty sure it’s a local problem with your Mac.
If it follows you around from one device to the next, you’ll have to wait out a server-side problem or get in touch with Apple Support to check if there’s something wrong with your Apple ID.
Log Out & In Again
If you’ve determined that the problem only happens on your Mac, then the next step is to log out of your Apple ID in FaceTime and then log back in again. This is pretty easy to do:
- Open FaceTime
- Click FaceTime > Preferences
- Click Sign Out
You’ll then see this sign-in page, where you can try to log in again.
Check The Date & Time
Is your Mac’s date and time correct? Simply go to the Date and Time utility (it’s fastest via Spotlight Search) and check that the date and time are correct.
You should also check to see if the automatic date and time option is checked, so your Mac will pull the correct date and time from the internet whenever it connects.
Older Methods That Aren’t Supported
If you’ve been searching for a fix to this “server encountered an error processing registration” issue, you’ve probably run across several guides and articles from between 2010 and 2015 detailing various ways to solve the issue. While some of that information is still valid, there are two which don’t seem to be relevant anymore.
The first has to do with editing the macOS “hosts” file. While there are various reasons to mess with this file, we can’t find any evidence that this specific FaceTime error has anything to do with the macOS hosts file, so it’s not something we recommend you mess with.
The other commonly-cited fix is to look for a specific certificate in the Keychain Access app and delete it. This no longer seems to be a relevant fix in modern times. Indeed, the certificate in question doesn’t even seem to be present anymore. So feel free to ignore that tip if you happen upon it as well.
