如果您第一次尝试在您的设备上激活FaceTime并且(FaceTime)它显示一条错误消息，内容为“ FaceTime：激活期间发生错误”，那么这意味着FaceTime用于其激活的元素之一存在问题. 除非这些问题得到解决，否则您将在设备上激活服务时遇到问题。
Apple实际上正式承认了这个问题，甚至提供了有关如何在 iPhone、iPad 和Mac上修复它的建议。您可以随时尝试并在您的设备上应用一些基本操作，看看它们是否有助于在您的 iPhone 或Mac上成功激活(Mac)FaceTime。
检查 Apple 服务器是否面临停机(Check To See If The Apple Servers Are Facing a Downtime)
当您设置FaceTime之类的功能时，它需要与Apple的其中一台服务器通信，然后才能在您的设备上实际运行。激活过程实际上是在Apple服务器的帮助下进行的，如果该服务器出现停机，您的激活过程将无法通过。
所以，问题是：你怎么知道苹果(Apple)的FaceTime服务器是否宕机了？好吧，Apple已经建立了一个网页来告诉你。
Apple 网站上有一个服务器状态页面，(server status page on the Apple website)可以告诉您它的哪些服务器处于运行状态和关闭状态。您可以使用网络浏览器前往那里，亲自了解FaceTime服务器是否确实出现停机。
如果是这种情况，您需要等到Apple恢复服务器。不幸的是，您对此无能为力。
如果您希望在Mac桌面上放一些东西，StatusBuddy还会告诉您Apple服务是否正在停机。
确保互联网在您的设备上运行(Make Sure The Internet Works On Your Device)
由于FaceTime是您设备上需要连接到Internet的功能之一，因此您必须确保手机的Internet确实可以正常工作。如果您所在的区域互联网(Internet)不稳定或WiFi 路由器出现故障(your WiFi router’s acting up)，您需要先修复它，然后才能激活FaceTime。
不过，在 iOS 设备上，您可以重置网络设置，它可能会帮助您修复网络配置。
- 在 iPhone 或 iPad 上启动设置(Settings)应用程序。
- 点击显示“常规(General)”的选项以查看您的常规设置。
- (Scroll)在以下屏幕上一直向下滚动，然后点击重置(Reset)选项。
- 在随后的屏幕上选择重置网络设置(Reset Network Settings)。它将帮助您将网络设置重置为出厂默认设置。
为消息应用程序启用您的 Apple 帐户(Enable Your Apple Account For The Messages App)
如果您还没有，您可能需要在Mac上的“(Mac)信息(Messages)”应用中启用您的帐户。它可以帮助您修复您在设备上遇到的FaceTime激活错误。(FaceTime)启用该帐户只需在您机器上的应用程序中勾选一个框。
- 单击Launchpad，搜索Messages，然后在您的 Mac 上启动该应用程序。
- 当它打开时，单击顶部的Messages选项并选择(Messages)Preferences。它打开设置菜单。
- 在以下屏幕上，单击顶部的“帐户”选项卡以查看您的可用帐户。(Accounts)
- 您现在会看到您的帐户列在那里。您要做的是勾选您帐户旁边的启用此帐户的框。(Enable this account)
- 关闭应用程序，重新启动Mac，然后查看是否可以激活FaceTime。
确保您的时区配置正确(Ensure Your Time Zone Is Correctly Configured)
错误配置的时区通常会在您的设备上导致许多问题，因为某些应用程序要求您使用您实际所在的正确时区。不过，您可以很容易地修复它。
Change Time Zone On iPhone/iPad:
- 在您的设备上打开“设置”(Settings)应用。
- 点击常规(General)选项，因为您的时间设置位于那里。
- 在以下屏幕上点击日期和时间。(Date & Time)
- 您可以从屏幕上的可用选项中选择一个时区。
- 如果您不想手动指定时区，请启用自动设置(Set Automatically)选项，它会自动为您设置正确的时区。
在 Mac 上更改时区：(Change Time Zone On Mac:)
- 单击(Click)屏幕左上角的Apple标志，然后选择(Apple)System Preferences。
- 在以下屏幕上选择日期和时间。(Date & Time)
- 单击时区(Time Zone)选项卡，您可以为您的机器指定时区。
关闭 FaceTime，然后重新打开(Turn Off FaceTime & Then Turn It Back On)
Apple建议您关闭Messages和FaceTime，然后重新打开它们，这可能会解决您设备上的“ FaceTime：激活期间发生错误”问题。有时，某些功能只需要重新启动，它们就会神奇地开始正常工作。
- 在 iPhone 或 iPad 上启动设置(Settings)应用程序。
- 向下滚动(Scroll)并点击“消息(Messages)”选项。
- 在以下屏幕上，您会在iMessage(iMessage)旁边找到一个切换开关。将拨动开关转到关闭(OFF)位置。
- 返回(Head)主设置屏幕，然后点击FaceTime选项。
- 将FaceTime(FaceTime)旁边的切换开关转到关闭位置(OFF)。
- 重新启动您的设备。
- 转到设置(Settings)并启用您在上面关闭的两个选项。
- 尝试激活FaceTime并查看它是否有效。
从钥匙串访问中删除 FaceTime 条目(Remove FaceTime Entries From Keychain Access)
从Mac 上的 Keychain Access 中(Keychain Access on your Mac)删除 FaceTime 条目可以帮助您修复FaceTime激活错误，而且这很容易做到。
- 在 Mac 上启动钥匙串访问。(Keychain Access)
- 单击左侧边栏中的登录(login)，然后单击同一侧边栏中的所有项目，以便显示所有(All Items)钥匙串(Keychain)保存的项目。
- 使用顶部的搜索框搜索FaceTime。
- 当搜索结果出现时，右键单击FaceTime条目并选择Delete。
无论您是在新设备上设置该功能的普通FaceTime用户，还是完全不熟悉 iOS 上的此视频和音频通话功能，您都不会期望它在您的设备上打开后立即开始显示错误.
您以前是否在 iOS 或Mac设备上成为此错误的受害者？什么方法帮助你修复它？我们的读者将在下面的评论中感谢您的回应。
Fixing Facetime Issue: Error Occurred During Activation
If you’re tryіng to activate FaceTime on yoυr device for the first time and it shows an errоr message that reads “FaceTime: an error occurred during activation”, then that means there’s an issue with one of the elementѕ that FaceTіme usеs for its activation. Untіl and unless these issues are sorted out, you’re going to face issues while actіvating thе service on your deviceѕ.
Apple actually officially admits the issue and even offers recommendations on what you can do to fix it on your iPhone, iPad, and Mac. There are a few basic things you can always try and apply on your devices to see if they help successfully activate FaceTime on your iPhone or Mac.
Check To See If The Apple Servers Are Facing a Downtime
When you set up a feature like FaceTime, it needs to talk to one of the servers at Apple before it can actually function on your device. The activation process actually takes place with the help of an Apple server, and if that server is experiencing downtime, your activation process isn’t going to get through.
So, the question is: how in this world can you find out if Apple’s FaceTime server is down? Well, Apple has put up a web page to tell you about it.
There’s a server status page on the Apple website that tells you which of its servers are up and down. You can head over there using a web browser and find out for yourself if the FaceTime server is indeed experiencing downtime.
If that’s the case, you’ll need to wait until Apple brings the server back up. There’s nothing you can do about it, unfortunately.
If you’d rather have something on your Mac desktop, StatusBuddy also tells you if an Apple service is experiencing downtime.
Make Sure The Internet Works On Your Device
Since FaceTime is one of the features on your device that requires connecting to the Internet, you must make sure your phone’s Internet actually works. If you’re in an area where you have spotty Internet or your WiFi router’s acting up, you’ll need to fix it first before you can activate FaceTime.
On an iOS device, though, you can reset the network settings and it might help you fix your network configurations.
- Launch the Settings app on your iPhone or iPad.
- Tap on the option that says General to view your general settings.
- Scroll all the way down on the following screen and tap on the Reset option.
- Select Reset Network Settings on the screen that follows. It’ll help you reset your network settings to the factory defaults.
- It’ll prompt you to enter your passcode. Enter it and continue.
Enable Your Apple Account For The Messages App
If you haven’t already, you may want to enable your account in the Messages app on your Mac. It can help you fix the FaceTime activation error you’re facing on your devices. Enabling the account only takes tick-marking a box in the app on your machine.
- Click on Launchpad, search for Messages, and launch the app on your Mac.
- When it opens, click on the Messages option at the top and select Preferences. It opens the settings menu.
- On the following screen, click on the Accounts tab at the top to view your available accounts.
- You’ll now see your account listed there. What you want to do is tick-mark the box that says Enable this account next to your account.
- Close the app, reboot your Mac, and see if you can activate FaceTime.
Ensure Your Time Zone Is Correctly Configured
An incorrectly configured timezone can often cause many issues on your devices, as some apps require you to use the correct time zone that you’re actually in. You can fix it pretty easily, though.
Change Time Zone On iPhone/iPad:
- Open the Settings app on your device.
- Tap on the General option as your time settings are located there.
- Tap on Date & Time on the following screen.
- You can select a time zone from the options available on your screen.
- If you don’t want to manually specify a time zone, enable the Set Automatically option and it’ll automatically set up the correct time zone for you.
Change Time Zone On Mac:
- Click on the Apple logo at the top-left corner of your screen and select System Preferences.
- Choose Date & Time on the following screen.
- Click on the Time Zone tab and you can specify a time zone for your machine.
Turn Off FaceTime & Then Turn It Back On
Apple recommends you to turn both Messages and FaceTime off and then turn them back on and this should likely fix the “FaceTime: an error occurred during activation” issue on your devices. Sometimes, all that some features need is a reboot and they start working normally, magically.
- Launch the Settings app on your iPhone or iPad.
- Scroll down and tap on the option that says Messages.
- On the following screen, you’ll find a toggle next to iMessage. Turn the toggle to the OFF position.
- Head back to the main settings screen and tap on the option that says FaceTime.
- Turn the toggle next to FaceTime to the OFF position.
- Restart your device.
- Go to Settings and enable both the options that you turned off above.
- Try activating FaceTime and see if it works.
Remove FaceTime Entries From Keychain Access
Deleting the FaceTime entries from Keychain Access on your Mac can help you fix the FaceTime activation error, and it’s fairly easy to do.
- Launch the Keychain Access on your Mac.
- Click on login in the left sidebar and also click on All Items in the same sidebar so all of your Keychain saved items are displayed.
- Use the search box at the top to search for FaceTime.
- When the search results appear, right-click on the FaceTime entries and select Delete.
- Do it for all the entries you find in the app.
Whether you’re a regular FaceTime user setting up the feature on a new device or you’re completely new to this video and audio calling feature on iOS, you don’t expect it to start showing errors soon as you open it on your devices.
Have you been a victim of this error on your iOS or Mac device before? What method helped you fix it? Our readers would appreciate your response in the comments below.
