到目前为止， FaceTime^(FaceTime)是Apple 世界^{(Apple universe)}中最有益和用户友好的应用程序之一。该平台允许您使用您的Apple ID 或手机号码与朋友和家人进行视频通话。^{(Apple ID or mobile number.)}这意味着Apple用户不必依赖第三方应用程序，可以通过FaceTime与其他用户无缝连接。但是，有时您可能会遇到FaceTime无法处理Mac问题。^(Mac)它伴随着一条错误消息^{(error message)} 无法登录 FaceTime^{(Could not sign in to FaceTime)}。阅读本指南以了解如何在Mac上激活^(Mac)FaceTime。

修复 Facetime 无法在 Mac 上运行但在 iPhone 上运行的问题^{(Fix Facetime not working on Mac but works on iPhone issue)}

如果您发现FaceTime无法在Mac上运行，但可以在 iPhone 上运行，则无需恐慌。通常，只需几个简单的步骤即可在几分钟内解决此问题。让我们看看如何！

方法 1：解决 Internet 连接问题^{(Method 1: Resolve issues with your Internet Connection)}

当您发现FaceTime在^(FaceTime)Mac上无法正常工作时，通常会归咎于粗略的互联网连接^{(internet connection)}。作为一个视频聊天平台^{(video chat platform)}，FaceTime需要相当强大、速度快、稳定的互联网连接^{(internet connection)}才能正常工作。

运行快速互联网速度测试^{(Run a quick internet speed test)}以检查您的互联网连接^{(internet connection)}速度，如下图所示。

如果您的互联网运行速度比平时慢：

1.尝试断开并重新连接您的路由器^{(reconnecting your router)}。

2.您可以重置路由器^{(reset the router )}以刷新连接。只需^(Just)按下微小的重置按钮，如图所示。

3. 或者，在您的 Mac 设备中切换 Wi-Fi 关闭和打开。^{(toggle Wi-Fi OFF and ON)}

如果您仍然面临互联网下载/上传速度的问题，请联系您的互联网服务提供商^{(internet service provider)}。

方法 2：检查 Apple 服务器^{(Method 2: Check Apple Servers)}

Apple服务器可能存在大量流量或停机时间^{(traffic or downtime)}，这可能导致Facetime无法在Mac 上运行问题^{(Mac problem)}。检查Apple服务器的状态是一个简单的过程，详情如下：

1. 在任何网络浏览器上，访问Apple 系统状态页面^{(Apple System Status page)}。

2. 检查FaceTime 服务器^{(FaceTime server)}的状态。

• 如果FaceTime 服务器^{(FaceTime server)}旁边出现一个绿色圆圈^{(green circle)}，则说明Apple结束时没有问题。
• 如果出现黄色菱形^{(yellow diamond)}，则服务器暂时关闭。
• 如果服务器旁边有一个红色三角形可见^{(red triangle)}，则服务器处于脱机状态。

尽管服务器宕机的情况很少见，但它很快就会启动并运行。

另请阅读：^{(Also Read:)}如何修复^{(Fix Messages)}无法在Mac上运行的消息^(Mac)

方法 3：验证 FaceTime 服务策略^{(Method 3: Verify FaceTime Service Policy)}

不幸的是，FaceTime 并不适用于全世界。^{(FaceTime does not work all over the world.)}FaceTime的早期版本在埃及^(Egypt)、卡塔尔^(Qatar)、阿拉伯联合酋长国^{(United Arab Emirates)}、突尼斯^(Tunisia)、约旦^(Jordan)和沙特阿拉伯^{(Saudi Arabia)}无法使用。但是，这可以通过更新到最新版本的FaceTime来解决。阅读下一个方法，了解如何通过更新在Mac上激活^(Mac)FaceTime 。

方法四：更新 FaceTime^{(Method 4: Update FaceTime)}

不断更新应用程序非常重要，不仅是FaceTime ，还包括所有经常使用的应用程序。随着新更新的引入，服务器在处理过时版本时变得越来越低效。过时的版本可能会导致Facetime无法在Mac上运行，但可以在iPhone 问题^{(iPhone issue)}上运行。按照给定的步骤确保您的FaceTime 应用程序^{(FaceTime application)}是最新的：

1.在 Mac 上启动App Store 。

2. 单击左侧菜单中的更新。^{(Updates )}

3. 如果有可用的新更新，请单击FaceTime 旁边的更新。^(Update)

4. 按照屏幕上显示的说明下载^{(download )}并安装^(install)应用程序。

更新FaceTime后，检查FaceTime在^(FaceTime)Mac 上是否无法正常工作问题^{(Mac issue)}已^(FaceTime)解决。如果它仍然存在，请尝试下一个修复。

方法 5：关闭 FaceTime，然后再打开^{(Method 5: Turn FaceTime OFF and then, ON)}

永久保持FaceTime^(FaceTime)可能会导致故障，例如FaceTime无法在Mac上运行。以下是如何在Mac上通过关闭然后打开FaceTime来激活它：^(FaceTime)

1.在 Mac 上打开Facetime 。

2. 单击顶部菜单中的FaceTime。

3. 在这里，单击关闭 FaceTime^{(Turn FaceTime Off)}，如图所示。

4. 切换Facetime On以再次启用它。

5. 重新打开应用程序并尝试使用它。

另请阅读：^{(Also Read:)}修复 iMessage 未在 Mac 上交付

方法 6：设置正确的日期和时间^{(Method 6: Set Correct Date and Time)}

如果在Mac 设备上将^{(Mac device)}日期和时间^{(date and time)}设置为不正确的值，可能会导致应用程序（包括FaceTime ）的运行出现一些问题。Mac上^(Mac)不正确^(Incorrect)的设置将导致Facetime在^(Facetime)Mac上无法运行但在iPhone 上运行错误^{(iPhone error)}。重置日期和时间^{(date and time)}如下：

1. 单击屏幕左上角的Apple 图标。^{(Apple icon)}

2. 打开系统偏好设置^{(System Preferences)}。

3. 选择日期和时间^{(Date & Time)}，如图所示。

4.手动设置日期和时间^{(set date and time manually)}或选择自动设置日期和时间^{(set date and time automatically)}选项，如图所示。

注意：^(Note:)无论哪种方式，您都需要先根据您所在的地区设置时区。^{(set Time Zone)}

方法 7：查看^{(Method 7: Check )}Apple ID^{(Apple ID S)}状态
^{(tatus )}

FaceTime使用您的Apple ID 或电话号码^{(Apple ID or phone number)}在线拨打和接听电话。如果您的Apple ID未在FaceTime上注册或激活，可能会导致FaceTime在^(FaceTime)Mac 上^{(Mac issue)}无法正常工作。以下是通过检查此应用的Apple ID状态来在Mac上激活FaceTime的方法：

1. 打开FaceTime应用程序。

2. 单击顶部菜单中的FaceTime。

3. 单击首选项。^{(Preferences. )}

4. 确保您的Apple ID 或电话号码^{(Apple ID or phone number)}已启用^(Enabled)。为清楚起见，请参阅给定的图片。

方法 8：联系 Apple 支持^{(Method 8: Contact Apple Support)}

如果您仍然无法修复FaceTime not working on Mac 错误^{(Mac error)}，请通过他们的官方网站^{(official website )}联系Apple 支持团队^{(Apple Support Team)}或访问Apple Care以获得进一步的指导和支持。

推荐的：^{(Recommended:)}

• 5种方法^(Ways)来修复 Safari 无法在Mac上^(Mac)打开^(Open)
• 修复 iPhone^{(Fix iPhone)} 消息通知^{(Message Notification)}不起作用
• 如何在 Mac 上阻止Safari中^(Mac)的弹出^(Safari)窗口^(Pop-ups)
• 如何修复 MacBook 无法开机

我们希望本指南对您有所帮助，并且您能够修复 FaceTime 在 Mac 上无法正常工作的问题^{( fix FaceTime Not Working on Mac issue)}。让我们知道哪种方法最适合您。如果您有任何疑问，请随时将它们放在评论部分^{(comment section)}。

Fix FaceTime Not Working on Mac

FaceTime is, by far, one of the most beneficial and user-friendly applications of the Apple universe. This platform allows you to make video calls to friends and family using your Apple ID or mobile number. This means Apple users do not have to rely on third-party applications and can connect with other users seamlessly via FaceTime. You may, however, encounter FaceTime not working on Mac issues, sometimes. It is accompanied by an error message Could not sign in to FaceTime. Read this guide to learn how to activate FaceTime on Mac.

Fix Facetime not working on Mac but works on iPhone issue

If you observe FaceTime not working on Mac, but works on iPhone, there’s no reason to panic. More often than not, this problem can be resolved within a matter of minutes with just a few simple steps. Let us see how!

Method 1: Resolve issues with your Internet Connection

A sketchy internet connection is often to blame when you find FaceTime not working on Mac. Being a video chat platform, FaceTime requires a fairly strong, good speed, stable internet connection to work properly.

Run a quick internet speed test to check the speed of your internet connection, as illustrated in the pic below.

If your internet is working slower than usual:

1. Try disconnecting and reconnecting your router.

2. You can reset the router to refresh the connection. Just press the tiny reset button, as shown.

3. Alternatively, toggle Wi-Fi OFF and ON in your Mac device.

If you still face problems with internet download/upload speeds, then contact your internet service provider.

Method 2: Check Apple Servers

There might be heavy traffic or downtime with Apple servers which may result in Facetime not working on Mac problem. Checking the status of Apple servers is an easy process, as detailed below:

1. On any web browser, visit the Apple System Status page.

2. Check the status of the FaceTime server.

• If a green circle appears alongside the FaceTime server, then there is no issue from the end of Apple.
• If there appears a yellow diamond, the server is temporarily down.
• If a red triangle is visible next to the server, then the server is offline.

Although the server being down is quite rare, it will soon, be up and running.

Also Read: How to Fix Messages Not Working on Mac

Method 3: Verify FaceTime Service Policy

Unfortunately, FaceTime does not work all over the world. Earlier versions of FaceTime do not work in Egypt, Qatar, The United Arab Emirates, Tunisia, Jordan, and Saudi Arabia. This could, however, be fixed by updating to the latest version of FaceTime. Read the next method to know how to activate FaceTime on Mac by updating it.

Method 4: Update FaceTime

It is extremely important to keep updating apps, not only FaceTime but all frequently used applications. As new updates are introduced, servers become less & less efficient to work with the outdated versions. An outdated version might be causing Facetime not working on Mac but works on iPhone issue. Follow the given steps to ensure that your FaceTime application is up-to-date:

1. Launch the App Store on your Mac.

2. Click on Updates from the menu on the left-hand side.

3. If there is a new update available, click on Update next to FaceTime.

4. Follow the instructions displayed on the screen to download and install the app.

Once FaceTime has been updated, check if FaceTime is not working on Mac issue is resolved. If it still persists, try the next fix.

Method 5: Turn FaceTime OFF and then, ON

FaceTime staying on perpetually could lead to glitches, like FaceTime not working on Mac. Here is how to activate FaceTime on Mac by switching it off and then, on:

1. Open Facetime on your Mac.

2. Click on FaceTime from the top menu.

3. Here, click on Turn FaceTime Off, as depicted.

4. Toggle the Facetime On to enable it again.

5. Re-open the application and try using it as you would.

Also Read: Fix iMessage Not Delivered on Mac

Method 6: Set Correct Date and Time

If the date and time are set to incorrect values on your Mac device, it could lead to several problems in the functioning of apps, including FaceTime. Incorrect settings on Mac will lead to Facetime not working on Mac but works on iPhone error. Reset the date and time as follows:

1. Click on the Apple icon from the top-left corner of the screen.

2. Open System Preferences.

3. Select Date & Time, as shown.

4. Either set date and time manually or select set date and time automatically option, as shown.

Note: Either way, you need to set Time Zone according to your region first.

Method 7: Check Apple ID Status

FaceTime uses your Apple ID or phone number to make and receive calls online. If your Apple ID is not registered or activated on FaceTime, it can result in FaceTime not working on Mac issue. Here’s how to activate FaceTime on Mac by checking the status of your Apple ID for this app:

1. Open the FaceTime App.

2. Click on FaceTime from the top menu.

3. Click on Preferences.

4. Make sure your Apple ID or phone number is Enabled. Refer given pic for clarity.

Method 8: Contact Apple Support

If you are still unable to fix FaceTime not working on Mac error, then contact Apple Support Team through their official website or visit Apple Care for further guidance and support.

Recommended:

• 5 Ways to Fix Safari Won’t Open on Mac
• Fix iPhone Message Notification Not Working
• How to Block Pop-ups in Safari on Mac
• How To Fix MacBook Won’t Turn On

We hope that this guide was helpful and you were able to fix FaceTime Not Working on Mac issue. Let us know which method worked for you best. If you have any queries, then feel free to drop them in the comment section.

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