Gmail这个名字几乎不需要任何介绍,尤其是对于Android用户(Android user)。Google的免费电子邮件服务(email service)一直是全球数百万人的绝对喜爱和首选。几乎没有任何Android 用户(Android user)没有Gmail 帐户(Gmail account)。这是因为它允许他们使用相同的电子邮件 ID(email id)来创建他们的Google 帐户,这为(Google account)Google Drive、Google Photos、Google Play Games等各种(Google Play Games)Google服务打开了大门,所有这些服务都链接到一个Gmail 地址。(Gmail address). 这使得在不同的应用程序和服务(apps and services)之间保持同步变得很方便。除此之外,它的原生特性、易用性、多平台兼容性和可定制性使Gmail在用户中非常受欢迎。
(Gmail)可以从任何网络浏览器访问(web browser)Gmail,为了更加方便,您还可以使用Gmail 应用程序(Gmail app)。对于Android用户,Gmail 应用程序(Gmail app)是一个内置的系统应用程序(system app)。但是,就像其他所有应用程序一样,Gmail可能会不时遇到错误。在本文中,我们将讨论该应用程序的一些常见问题,并为您提供多种解决方案来解决这些问题。所以,让我们开始吧(get cracking)。
修复 Gmail(Fix Gmail)应用无法在Android上运行(Android)
问题 1:Gmail 应用程序无法正常运行并不断崩溃(Problem 1: Gmail app not working properly and keeps crashing)
Gmail 应用程序(Gmail app)最常见的问题是它变得无响应,并且输入和屏幕活动之间存在明显延迟。这也称为输入滞后(input lag)。有时,该应用程序需要很长时间才能打开或加载您的消息。最坏的情况是应用程序不断崩溃。这使得我们的工作无法继续,令人沮丧。此类问题背后的原因可能有很多。这可能是由于最新更新中的错误、互联网连接问题、损坏的缓存文件,或者可能是Google服务器。好吧,由于无法确定应用程序故障的确切原因是什么,因此最好尝试以下解决方案并希望它能解决问题。
让我们看看如何修复 Android 上的 Gmail 应用程序无法运行的问题: (Let’s see how to fix the Gmail app not working issue on Android: )
方法1:强制停止应用程序并重新启动您的设备(Method 1: Force Stop App and Restart your Device)
您可以做的第一件事是退出应用程序,将其从最近的应用程序部分(apps section)中删除,并强制停止应用程序运行。您需要从Settings执行此操作。请按照以下步骤查看如何:
1.首先,通过按返回按钮或主页按钮(home button)退出应用程序。
2. 现在点击最近的应用程序(Recent apps)按钮并从那里删除 Gmail 的窗口/标签。如果可能,请从最近的应用程序部分中提取所有应用程序。
3. 之后,在您的设备上打开设置(Settings),然后点击应用程序(Apps)选项。
4. 在这里,搜索Gmail 应用程序(Gmail app)并点击它。接下来,单击强制停止(Force stop)按钮。
5. 之后重启手机。
8. 当您的设备重新启动时,再次尝试使用Gmail并查看它是否正常工作。如果不是,则继续下一个解决方案。
方法 2:清除 Gmail 的缓存和数据(Method 2: Clear Cache and Data for Gmail)
有时残留的缓存文件会损坏并导致应用程序出现故障(Sometimes residual cache files get corrupted and cause the app to malfunction)。当您遇到Gmail通知无法在Android 手机(Android phone)上运行的问题时,您可以随时尝试清除应用程序的缓存和数据(cache and data)。请按照以下步骤清除Gmail的缓存和数据文件(cache and data files)。
1. 进入手机设置(Settings)。
2. 点击应用(Apps)选项。
3. 现在从应用列表中选择Gmail(Gmail app)应用。
4. 现在单击存储(Storage)选项。
5. 您现在将看到清除数据和清除缓存(clear data and clear cache)的选项。点击相应的按钮,上述文件将被删除。
方法 3:更新应用程序(Method 3: Update the App)
您可以做的下一件事是更新您的Gmail 应用程序(Gmail app)。一个简单的应用程序更新通常可以解决问题,因为更新可能会附带错误修复来解决问题。
1. 前往Play 商店(Playstore)。
2. 在左上角,单击三条水平线(three horizontal lines)。接下来,单击“我的应用程序和游戏”(“My Apps and Games”)选项。
3. 搜索Gmail 应用(Gmail app)并检查是否有任何待处理的更新。
4. 如果是,则单击更新(click on the update)按钮。
5. 应用程序更新后,检查您是否能够修复 Android 上的 Gmail 应用程序无法运行的问题。( fix Gmail app not working issue on Android.)
方法 4:退出您的 Google 帐户(Method 4: Sign Out of your Google Account)
解决方案列表中的下一个方法是在手机上退出Gmail 帐户(Gmail account),然后再次登录。这样做可能会使事情井井有条,并且通知将开始正常工作。
1. 打开手机上的设置。(Settings)
2. 现在点击用户和账户(Users & accounts) 并选择谷歌(Google)选项。
3.在屏幕底部,您会找到删除帐户( Remove account)的选项,单击它。
4. 这将使您退出您的Gmail 帐户(Gmail account)。现在在此之后再次登录(Sign),看看问题是否已经解决。
方法 5:确保 Google 服务器没有关闭(Method 5: Make Sure Google Servers Aren’t Down)
如前所述,问题可能出在Gmail本身。Gmail使用Google服务器发送和接收电子邮件。这很不寻常,但有时 Google 的服务器已关闭,因此 Gmail 应用程序无法正常运行。( It is quite unusual, but sometimes Google’s servers are down, and as a result, the Gmail app does not work properly.)但是,这是一个暂时的问题,将最早得到解决。除了等待之外,您唯一能做的就是检查 Gmail 的服务是否已关闭。有许多Down 检测器(Down detector)站点可让您检查Google 服务器(Google server)的状态。请按照此处提供的步骤确保Google 服务器(Google Servers)未关闭。
方法6:擦除缓存分区(Method 6: Wipe Cache Partition)
如果上述解决方案不能解决问题,那么是时候采取一些大步骤了。如前所述,损坏的缓存文件可能是Gmail 应用无法在 Android 上正常运行( Gmail app not working properly on Android)的原因,有时删除某个特定应用(app isn)的缓存文件是不够的。这是因为几个应用程序是相互关联的。Google Services Framework、Google Play Services等应用(Apps)程序可能会影响通过Google 帐户(Google account)连接的应用程序的功能。解决这个问题最简单的方法是擦除缓存分区(cache partition) . 这将删除手机上所有应用程序的缓存文件。按照本指南中的步骤擦除缓存分区(cache partition)。
设备重新启动后,打开Gmail并查看它是否正常工作。由于所有应用程序的缓存文件都已删除,因此您可能需要重新登录Gmail 帐户(Gmail account)。
方法 7:执行恢复出厂设置 (Method 7: Perform Factory Reset )
考虑将您的设备重置为出厂设置作为最后的手段,因为这样做会从手机(Phone)中删除您的全部数据和信息。显然,它将重置您的设备并使其成为一部新手机。选择恢复出厂设置(factory reset)会删除您所有的应用程序、它们的数据以及其他数据,例如手机中的照片、视频和音乐。由于这个原因,建议您在进行出厂重置(factory reset)之前创建备份。
备份到位后,请按照此处列出的步骤执行恢复出厂设置(factory reset)。
问题 2:Gmail 应用程序未同步(Problem 2: Gmail app isn’t syncing)
Gmail 应用程序(Gmail app)的另一个常见问题是它不同步。默认情况下,Gmail 应用程序(Gmail app)应处于自动同步状态,使其能够在您收到电子邮件时通知您。自动同步可确保您的消息按时加载,并且您不会错过任何一封电子邮件。但是,如果此功能停止工作,那么跟踪您的电子邮件就会有问题。因此,我们将为您提供一些简单的解决方案来解决此问题。
让我们看看如何修复 Gmail 应用程序不同步: (Let’s see how to fix the Gmail app isn’t syncing: )
方法 1:启用自动同步(Method 1: Enable Auto-Sync)
Gmail 应用程序(Gmail app)可能没有同步,因为邮件一开始就没有被下载。有一个称为自动同步(Auto-sync)的功能,它会在您收到消息时自动下载消息。如果关闭此功能,则只有在您打开Gmail 应用程序(Gmail app)并手动刷新时才会下载邮件。
1. 进入手机设置(Settings)。
2. 现在点击用户和帐户(Users & Accounts)选项。
3. 现在点击Google 图标。(Google icon.)
4. 在这里,如果同步 Gmail(toggle on the Sync Gmail)选项已关闭,则打开它。
5.您可以在此之后重新启动设备以确保保存更改。
设备启动后,检查您是否能够修复Gmail 应用程序在(Gmail app)Android 问题(Android issue)上未同步的问题,如果不能,则继续下一个方法。
方法 2:手动同步 Gmail(Method 2: Manually Sync Gmail)
即使尝试了所有这些方法,如果Gmail仍然无法自动同步,那么除了手动同步(Gmail)Gmail之外,您别无选择。请按照以下步骤手动同步Gmail 应用程序。(Gmail app)
1.在您的设备上打开设置。(Settings)
2. 现在,点击用户和帐户(Users and Accounts)选项。
3. 在这里,选择Google Account。
4. 点击立即同步按钮(Sync now button)。
5. 这将同步您的Gmail 应用程序(Gmail app)和连接到您的Google 帐户(Google Account)的所有其他应用程序,例如Google 日历(Google Calendar)、Google Play 音乐(Google Play Music)、Google Drive等。
问题 3:无法访问 Gmail 帐户(Problem 3: Unable to access Gmail account)
您设备上的Gmail 应用程序(Gmail app)已登录到您的Gmail 帐户(Gmail account)。但是,如果有人不小心在您的手机上注销了您的帐户,或者使用他们自己的电子邮件 ID(email id)登录,则在您希望访问您的Gmail 帐户(Gmail account)时,您需要使用您的用户名和密码登录(username and password)。许多人往往会忘记密码,因为他们很长时间没有使用密码,这会阻止他们访问自己的帐户。
让我们看看如何解决无法访问 Gmail 帐户的问题:(Let’s see how to fix unable to access Gmail account issue:)
尽管密码恢复选项可用于Gmail,但它们比其他应用程序或网站(apps or websites)要复杂一些。对于其他应用程序,可以方便地将密码恢复链接通过电子邮件发送给您,但如果您忘记了(password recovery link)Gmail 帐户(Gmail account)的密码(s password),则无法做到这一点。要为您的Gmail 帐户(Gmail account)重置密码,您需要确保之前已设置其他恢复帐户的方法,例如恢复电子邮件 ID(recovery email id)或手机号码。
1. 为此,您需要在计算机上打开Gmail ,然后单击(computer and click)屏幕右上角(right corner)的个人资料图片。
2. 现在,点击“管理您的 Google 帐户”(“Manage your Google Account”)选项。
3. 前往安全选项卡(Security tab)并向下滚动到“我们可以验证您的部分的方式”(“Ways we can verify your section”)。
4. 现在,填写恢复电话和恢复电子邮件各自的字段。( Recovery phone and Recovery email.)
5. 这将帮助您访问您的帐户。
6.当您点击手机上的忘记密码选项时,(tap on the Forget password option on your phone,)密码恢复链接(password recovery link)将发送到这些设备和帐户。
7. 单击该链接将带您进入帐户恢复页面,其中(account recovery page wherein)将要求您创建一个新密码。这样做,你就准备好了。
8. 请注意,您现在将退出所有使用您的Gmail 帐户(Gmail account)的设备,您必须使用新密码再次登录。
问题 4:两步验证不起作用(Problem 4: Two-step verification not working)
顾名思义,两步验证为您的 Gmail 帐户增加了一层安全性( two-step verification adds a layer of security to your Gmail account)。要设置两步验证,您需要向Gmail提供能够接收短信的手机号码。每次您尝试登录您的帐户时,您都会收到一个手机验证码(verification code)。你需要输入这个来完成登录过程(login process)。现在,此过程的一个常见问题是有时验证码(verification code)不会在您的手机上发送。因此,您将无法登录您的Gmail 帐户(Gmail account)。现在让我们看看在这种情况下您可以做什么:
让我们看看如何解决两步验证不起作用的问题: (Let’s see how to fix two-step verification not working issue: )
您需要确保的第一件事是手机上的信号接收工作正常。由于验证码(verification code)是通过SMS 发送(SMS)的,因此您的蜂窝网络必须可用。如果您被困在网络接收(network reception)不良的地方,您需要寻找其他替代方案。
您可以做的最简单的事情是从Play 商店下载(Play Store)Google Authenticator 应用程序(Google Authenticator app)。此应用程序将为您提供验证您的Google 帐户(Google account)的替代方法。最方便的是通过二维码(QR code)。在您的计算机上选择Google Authenticator 选项(Google Authenticator option)作为两步验证的首选模式,这将在您的屏幕上显示一个二维码(QR code on your screen)。现在,使用您的应用程序扫描代码,这将为您提供一个代码,您需要在计算机上的验证框中(Verify box)填写该代码。之后,您的手机将链接到您的Gmail 应用程序(Gmail app),您可以使用Google Authenticator 应用程序(Google Authenticator app)登录您的帐户,而不是等待短信。
除此之外,您还可以选择在备用手机(backup phone)上接听电话,如果没有网络接收(network reception),这是没有意义的。最后一种选择是使用备用代码。备份(Backup)代码是预先生成的,需要(advance and need)物理保存在某处,即写在一张纸上并安全存储。仅当您的手机丢失并且没有其他选择时才使用这些。这些代码可以从两步验证页面(verification page)生成,您一次将收到 10 个代码。它们仅供一次性使用,这意味着代码在一次性使用后将变得无用。如果你用完了这些代码,那么你可以生成新的。
问题 5:找不到消息(Problem 5: Unable to find messages)
很多(Often)时候,我们无法在您的收件箱中找到特定的笔记。当您确定您将收到一封特快专递但它永远不会寄出时,您开始怀疑是否有问题。好吧,您的电子邮件可能不是在您的收件箱中,而是在其他地方。您也可能错误地删除了这些消息。现在让我们看看您可以尝试解决问题的各种解决方案。
让我们看看如何解决无法在 Gmail 应用中找到邮件的问题:(Let’s see how to fix unable to find messages in the Gmail app:)
您需要做的第一件事是检查您的垃圾箱(Trash)。如果您不小心删除了您的邮件,那么它们最终会出现在您的垃圾箱文件夹(Trash folder)中。好消息是您可以快速恢复这些电子邮件。
1. 打开垃圾箱文件夹,点击文件夹部分中的(Trash folder)更多选项(More option)后会找到该文件夹。
2.然后搜索消息,找到后点击打开它。
3. 之后,单击顶部的文件夹图标,然后选择(folder icon)“移至收件箱”(“Move to inbox”)选项。
如果您找不到垃圾箱的邮件,则该邮件可能已被归档。为了找到存档的邮件,您需要打开所有邮件文件夹(All Mail folder)。这将向您显示所有收到的电子邮件,包括已归档的电子邮件。进入“所有邮件(All mail)”部分后,您甚至可以搜索丢失的电子邮件。一旦你找到恢复的过程,它与从垃圾箱文件夹(Trash folder)中恢复电子邮件的过程相同。
另请阅读:(Also Read:)如何手动将 Android 更新(Manually Update Android)到最新版本(Latest Version)
问题 6:Gmail 无法发送或接收电子邮件(Problem 6: Gmail isn’t able to send or receive emails)
Gmail 的主要目的是发送和接收电子邮件,但有时它无法做到这一点。这非常方便,需要尽快解决。您可以尝试使用许多快速修复程序来解决此问题。
让我们看看如何解决(Let’s see how to fix )Gmail 无法发送或接收电子邮件的问题:(Gmail isn’t able to send or receive emails issue:)
方法 1:检查 Internet 连接(Method 1: Check Internet Connectivity)
拥有稳定的互联网连接(internet connection)以接收电子邮件非常重要。Gmail收不到邮件的原因可能是网速太慢(internet speed)。如果您确保所连接的Wi-Fi工作正常,将会有所帮助。检查您的互联网速度(internet speed)的最简单方法是打开YouTube并查看视频是否在没有缓冲的情况下播放。如果是这样,那么Internet并不是(Internet)Gmail无法正常工作的原因。但是,如果没有,您需要重置Wi-Fi或连接到其他网络。如果可能的话,您也可以切换到您的移动系统
方法 2:退出您的 Google 帐户(Method 2: Sign Out of your Google Account)
1. 打开手机上的设置。(Settings)
2. 现在点击用户和帐户(Users & accounts)。然后选择谷歌(Google)选项。
3.在屏幕底部,您会找到删除帐户(Remove account)的选项,单击它。
4. 这将使您退出您的Gmail 帐户(Gmail account)。现在在此之后再次登录(Sign),看看问题是否已经解决。
问题七:邮件卡在发件箱 (Problem 7: Message is stuck in the outbox )
有时,当您尝试发送电子邮件时,需要很长时间才能送达。消息卡在发件箱(Outbox)中,这让用户想知道下一步该做什么。如果您在使用Gmail 应用(Gmail app)时遇到类似问题,那么您可以尝试多种解决方案。
让我们看看如何解决邮件卡在发件箱问题:(Let’s see how to fix Message is stuck in the outbox issue:)
方法 1:检查 Internet 连接(Method 1: Check Internet Connectivity)
拥有稳定的互联网连接(internet connection)以接收电子邮件非常重要。消息(Messages)卡在发件箱中的原因可能是网速(internet speed)不佳。如果您确保所连接的Wi-Fi工作正常,将会有所帮助。
方法2:减小附件的文件大小(Method 2: Reduce the file size of Attachments)
电子邮件卡在发件箱(Outbox)中的一个常见原因是附件过大。更大的文件意味着更长的上传时间,甚至更长的交付时间(delivery time)。因此,始终建议避免不必要的附件。如果您的电子邮件在发送时卡住,请尽可能删除一些附件。您也可以使用WinRAR压缩这些文件以减小它们的文件大小(file size)。另一种选择是在两个或多个不同的电子邮件中发送附件。
方法 3:使用备用电子邮件 ID(Method 3: Use an Alternate email id)
如果上述方法不起作用,并且您迫切需要发送邮件,则需要使用备用电子邮件 ID(alternate email id)。要求收件人为您提供不同的电子邮件 ID(email id),您可以在其中发送电子邮件。
问题 8:Gmail 应用变得非常缓慢(Problem 8: Gmail app has become very slow)
Gmail 应用程序(Gmail app)的另一个令人沮丧的问题(frustrating problem)是它开始运行缓慢。许多Android(Android)用户报告说,在使用Gmail 应用程序(Gmail app)时总体体验很慢。如果您也遇到类似问题并且感觉Gmail非常缓慢,那么您可以尝试以下修复。
让我们看看如何修复 Gmail 应用程序变得非常缓慢的问题:(Let’s see how to fix Gmail app has become very slow issue:)
方法一:重启手机(Method 1: Restart your Mobile)
这是大多数Android问题的最基本解决方案,但它非常有效。在尝试其他任何操作之前,我们建议您重新启动Android 智能手机(Android smartphone),看看是否能解决问题。如果不是,则继续下一个解决方案。
方法 2:清除 Gmail 的缓存和数据(Method 2: Clear Cache and Data for Gmail)
1. 转到手机的设置,然后点击(Settings)应用程序(Apps)选项。
3. 现在从应用程序列表中选择Gmail 应用(Gmail app)程序,然后单击存储(Storage)选项。
5. 您现在将看到清除数据和清除缓存(clear data and clear cache)的选项。点击相应的按钮,上述文件将被删除。
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至此,我们来到了本文的结尾。我们希望本文对您有所帮助,并且您能够修复 Gmail 应用程序无法在 Android 上运行的问题(fix the Gmail app not working on Android issue)。但是,如果您没有在本文中找到您的问题,那么您可以随时写信给Google 支持(Google support)。发送给Google 支持(Google support)人员的详细说明您的问题的确切性质的消息可以帮助您找到解决方案。您的问题不仅会得到官方承认,而且会尽快得到解决。
Fix Gmail app not working on Android
The name Gmail hardly requires any introduction, espeсially for Αndroid users. Google’s free emаil servicе has been an absolute favorite and first choіce for millionѕ of people worldwide. There is hardly any Android user who does nоt havе a Gmail aсcount. Thiѕ is because it аllows them to use the same email id to create their Google account, which opens the door to various Google services like Google Drive, Google Photos, Google Play Games, etc. all linked to a sіngle Gmail address. This makes it convenient to maintain a sync between different apps and services. Apart from that, itѕ native featurеs, easе of use, multi-platform compatibility, and customizability make Gmail extremely popular among users.
Gmail can be accessed from any web browser, and for added convenience, you can also use the Gmail app. For Android users, the Gmail app is an in-built system app. However, just like every other app, Gmail might run into an error from time to time. In this article, we will discuss some common problems with the app and provide you with multiple solutions to fix them. So, let’s get cracking.
Fix Gmail app not working on Android
Problem 1: Gmail app not working properly and keeps crashing
The Gmail app’s most common problem is that it becomes unresponsive, and there is a significant delay between input and on-screen activity. This is also known as input lag. Sometimes, the app takes too long to open or load your messages. The worst-case scenario is when the app keeps crashing repeatedly. This makes it impossible to carry on with our work, and it is frustrating. The reason behind problems like these could be a number of things. It could be because of a bug in the latest update, internet connectivity issues, corrupted cache files, or maybe Google servers. Well, since there is no way to know for sure what is the exact cause of the app malfunctions, it is better to try out the following solutions and hope that it fixes the problem.
Let’s see how to fix the Gmail app not working issue on Android:
Method 1: Force Stop App and Restart your Device
The first thing that you can do is to exit from the app, remove it from the recent apps section, and also force stop the app from running. You need to do this from the Settings. Follow the steps given below to see how:
1. Firstly, exit the app by either pressing the back button or the home button.
2. Now tap on the Recent apps button and remove Gmail’s window/tab from there. If possible, exact all apps from the recent apps section.
3. After that, open Settings on your device then tap on the Apps option.
4. Here, search for the Gmail app and tap on it. Next, click on the Force stop button.
5. Restart your phone after this.
8. When your device reboots, try using Gmail again and see if it works properly or not. If not, then proceed with the next solution.
Method 2: Clear Cache and Data for Gmail
Sometimes residual cache files get corrupted and cause the app to malfunction. When you are experiencing the problem of Gmail notifications not working on Android phone, you can always try clearing the cache and data for the app. Follow these steps to clear the cache and data files for Gmail.
1. Go to the Settings of your phone.
2. Tap on the Apps option.
3. Now select the Gmail app from the list of apps.
4. Now click on the Storage option.
5. You will now see the options to clear data and clear cache. Tap on the respective buttons and the said files will be deleted.
Method 3: Update the App
The next thing that you can do is update your Gmail app. A simple app update often solves the problem as the update might come with bug fixes to resolve the issue.
1. Go to Playstore.
2. On the top left-hand side, click on three horizontal lines. Next, click on the “My Apps and Games” option.
3. Search for the Gmail app and check if there are any pending updates.
4. If yes, then click on the update button.
5. Once the app gets updated, check if you’re able to fix Gmail app not working issue on Android.
Method 4: Sign Out of your Google Account
The next method in the list of solutions is that you sign out of the Gmail account on your phone and then sign in again. It is possible that by doing so it would set things in order and the notifications will start working normally.
1. Open the Settings on your phone.
2. Now click on the Users & accounts and select the Google option.
3. At the bottom of the screen, you will find the option to Remove account, click on it.
4. This will sign you out of your Gmail account. Now Sign in once again after this and see if the problem has been resolved or not.
Method 5: Make Sure Google Servers Aren’t Down
As mentioned earlier, it is possible that the problem is with Gmail itself. Gmail uses Google servers to send and receive emails. It is quite unusual, but sometimes Google’s servers are down, and as a result, the Gmail app does not work properly. This, however, is a temporary problem and will be resolved at the earliest. The only thing that you can do besides waiting is to check if Gmail’s service is down or not. There are a number of Down detector sites that allow you to check Google server status. Follow the steps given here to make sure Google Servers aren’t down.
Method 6: Wipe Cache Partition
If the above-mentioned solutions do not solve the problem, then it is time to take some big steps. As mentioned earlier, corrupted cache files could be the reason behind the Gmail app not working properly on Android, and sometimes deleting the cache files for one particular app isn’t enough. This is because several apps are interlinked. Apps like Google Services Framework, Google Play Services, etc. can affect the functioning of the apps that are connected via Google account. The simplest solution to this problem is to wipe the cache partition. This will delete cache files for all the apps on your phone. Follow the steps in this guide to wipe the cache partition.
Once the device restarts, open Gmail and see if it works properly or not. Since cache files are deleted for all apps, you might have to log in again to your Gmail account.
Method 7: Perform Factory Reset
Consider resetting your device to factory settings as your last resort because doing so will erase your entire data and information from the Phone. Obviously, it will reset your device and make it as a new phone. Opting for a factory reset would delete all your apps, their data, and also other data like photos, videos, and music from your phone. Due to this reason, it is advisable that you create a backup before going for a factory reset.
Once the backup is in place, follow the steps listed here to perform a factory reset.
Problem 2: Gmail app isn’t syncing
Another common problem with the Gmail app is that it does not sync. By default, the Gmail app should be on auto-sync, enabling it to notify you as and when you receive an email. Automatic sync makes sure that your messages are loaded on time, and you never miss an email. However, if this feature stops working, then it becomes problematic to keep track of your emails. Therefore, we are going to provide you with some easy solutions that will fix this problem.
Let’s see how to fix the Gmail app isn’t syncing:
Method 1: Enable Auto-Sync
It is possible Gmail app is not syncing because the messages aren’t getting downloaded in the first place. There is a feature called Auto-sync which automatically downloads messages as and when you receive this. If this feature is turned off then the messages would be downloaded only when you open the Gmail app and manually refresh.
1. Go to Settings of your phone.
2. Now tap on the Users & Accounts option.
3. Now click on the Google icon.
4. Here, toggle on the Sync Gmail option if it is switched off.
5. You can restart the device after this to make sure that the changes are saved.
Once the device starts, check if you’re able to fix Gmail app is not syncing on Android issue, if not then continue with the next method.
Method 2: Manually Sync Gmail
Even after trying all these methods, if Gmail still does not sync automatically, then you are left with no other choice apart from manually syncing Gmail. Follow the steps given below to sync the Gmail app manually.
1. Open the Settings on your device.
2. Now, tap on the Users and Accounts option.
3. Here, select Google Account.
4. Tap on the Sync now button.
5. This will sync your Gmail app and all other apps connected to your Google Account like Google Calendar, Google Play Music, Google Drive, etc.
Problem 3: Unable to access Gmail account
The Gmail app on your device is logged in to your Gmail account. However, if someone logs out of your account on your phone either accidentally or log in with their own email id, you need to sign in with your username and password when you wish to access your Gmail account. Many people tend to forget their password because they haven’t used it in a long while, which prevents them from accessing their own accounts.
Let’s see how to fix unable to access Gmail account issue:
Although password recovery options are available for Gmail, they are a little more complicated than other apps or websites. When it comes to other apps, the password recovery link can be conveniently emailed to you, but that is not possible if you forget your Gmail account’s password. To reset the password for your Gmail account, you need to make sure that alternate ways to recover your account, like a recovery email id or a mobile number, has been set up previously.
1. To do so, you need to open Gmail on your computer and click on your profile picture on the top right corner of the screen.
2. Now, click on the “Manage your Google Account” option.
3. Head over to the Security tab and scroll down to the “Ways we can verify your section”.
4. Now, fill out the respective fields of Recovery phone and Recovery email.
5. This will help you to gain access to your account.
6. When you tap on the Forget password option on your phone, then a password recovery link will be sent to these devices and accounts.
7. Clicking on that link will take you an account recovery page wherein you will be asked to create a new password. Do that, and you are all set.
8. Take note that you will now be logged out of all those devices that were using your Gmail account, and you will have to log in again with the new password.
Problem 4: Two-step verification not working
As the name suggests, two-step verification adds a layer of security to your Gmail account. To set up two-step verification, you need to provide Gmail with a mobile number capable of receiving text messages. Every time you attempt to log in to your account, you will receive a mobile verification code. You need to enter this to complete the login process. Now, a common problem with this process is that sometimes the verification code does not get delivered on your mobile. As a result, you won’t be able to log in to your Gmail account. Let us now take a look at what you can do in a situation like this:
Let’s see how to fix two-step verification not working issue:
The first thing that you need to make sure is that the signal reception on your mobile is working correctly. Since the verification code is sent via SMS, your cellular network must be available. If you are stuck in someplace with poor network reception, you need to look at other alternatives.
The easiest thing that you can do is download the Google Authenticator app from the Play Store. This app will provide you with alternative ways to verify your Google account. The most convenient of all is via a QR code. Select the Google Authenticator option on your computer as the preferred mode of two-step verification, and this will display a QR code on your screen. Now, scan the code using your app, and that will provide you with a code that you need to fill in the Verify box on your computer. After that, your mobile will be linked to your Gmail app, and you can use the Google Authenticator app to sign in to your account instead of waiting for text messages.
Apart from that, you can also choose to receive a call on your backup phone, which is pointless if there is no network reception. The last alternative is to use backup codes. Backup codes are generated in advance and need to be saved physically somewhere, i.e., written down in a piece of paper and stored safely. Use these only if your phone gets lost, and there is no other alternative. These codes can be generated from the two-step verification page, and you will receive 10 codes at a time. They are for one-time use only, which means the code will get useless after a single-use. If you run out of these codes, then you can generate new ones.
Problem 5: Unable to find messages
Often times, we are unable to find specific notes in your inbox. When you know for certain that you will be receiving an express mail and it never comes through, you begin wondering if something is wrong. Well, it is possible that your emails aren’t ending up in your inbox but somewhere else. It is also possible that you might have deleted those messages by mistake. Let us now look at various solutions that you can try to fix the problem.
Let’s see how to fix unable to find messages in the Gmail app:
The first thing that you need to do is to check your Trash. If you have accidentally deleted your messages, then they will end up in your Trash folder. The good news is that you can recover these emails quickly.
1. Open the Trash folder, which you will find after tapping on the More option in the Folder section.
2. Then search for the message, and once you find it tap on it to open it.
3. After that, click on the folder icon on the top and select the “Move to inbox” option.
If you can’t find the trash’s message, then it is possible that the message has been archived. In order to find the archived message, you need to open the All Mail folder. This will show you all the received emails, including the ones that are archived. You can even search for the missing email once you are in the All mail section. Once you find the process to restore, it is the same as that of recovering an email from the Trash folder.
Also Read: How To Manually Update Android To Latest Version
Problem 6: Gmail isn’t able to send or receive emails
Gmail’s main purpose is to send and receive emails, but sometimes it fails to do so. This is extremely convenient and needs to be solved as soon as possible. There are a number of quick fixes that you can try to resolve the issue.
Let’s see how to fix Gmail isn’t able to send or receive emails issue:
Method 1: Check Internet Connectivity
It is very important that you have a stable internet connection to receive emails. Maybe the reason behind Gmail not receiving emails is the poor internet speed. It would help if you made sure that the Wi-Fi that you are connected to is working correctly. The easiest way to check your internet speed is to open YouTube and see if a video is playing without buffering. If it does, then the Internet is not the reason behind Gmail not working. However, if it does not, you need to either reset your Wi-Fi or connect to a different network. You can also switch to your mobile system if that is possible
Method 2: Sign Out of your Google Account
1. Open the Settings on your phone.
2. Now click on the Users & accounts. then select the Google option.
3. At the bottom of the screen, you will find the option to Remove account, click on it.
4. This will sign you out of your Gmail account. Now Sign in once again after this and see if the problem has been resolved or not.
Problem 7: Message is stuck in the outbox
Sometimes when you are trying to send an email, it takes forever to get delivered. The message gets stuck in the Outbox, and that leaves users wondering what to do next. If you face similar problems with the Gmail app, then there are a number of solutions you can try.
Let’s see how to fix Message is stuck in the outbox issue:
Method 1: Check Internet Connectivity
It is very important that you have a stable internet connection to receive emails. Maybe the reason behind Messages being stuck in the outbox is the poor internet speed. It would help if you made sure that the Wi-Fi that you are connected to is working correctly.
Method 2: Reduce the file size of Attachments
A common reason behind emails getting stuck in the Outbox is the large size of the attachments. The larger file means longer upload time and even longer delivery time. Therefore, it is always advisable to avoid unnecessary attachments. If your email gets stuck while sending, try to remove some attachments if possible. You can also compress these files using WinRAR to reduce their file size. Another alternative would be to send the attachments in two or more different emails.
Method 3: Use an Alternate email id
If the above methods do not work and you urgently need the message to be delivered, you need to use an alternate email id. Ask the recipient to provide you with a different email id where you can send your email.
Problem 8: Gmail app has become very slow
Another frustrating problem with the Gmail app is that it starts running slowly. An overall laggy experience while using the Gmail app has been reported by a lot of Android users. If you are also experiencing similar problems and Gmail feels extremely slow, then you can try the following fixes.
Let’s see how to fix Gmail app has become very slow issue:
Method 1: Restart your Mobile
This is the most basic solution to most Android problems, but it is pretty effective. Before trying anything else, we would suggest you reboot your Android smartphone and see if that solves the problem. If not, then proceed with the next solution.
Method 2: Clear Cache and Data for Gmail
1. Go to the Settings of your phone and tap on the Apps option.
3. Now select the Gmail app from the list of apps then click on the Storage option.
5. You will now see the options to clear data and clear cache. Tap on the respective buttons and the said files will be deleted.
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With this, we come to the end of this article. We hope that this article was helpful and you were able to fix the Gmail app not working on Android issue. However, if you do not find your problem listed in this article, then you can always write to Google support. A detailed message explaining the exact nature of your problem sent to Google support staff can help you find a solution. Your problem will not only be officially acknowledged but also resolved as soon as possible.