
修复 Internet Explorer 11 无响应: (Fix Internet Explorer 11 Not Responding: )如果您遇到“ Internet Explorer已停止工作”错误(” error),则Internet Explorer出现问题,我们将在几分钟内找到原因。启动Internet Explorer后,您可能会收到一条错误消息(error message),告诉您Internet Explorer(Internet Explorer isn)无法正常工作,或者它遇到了问题并且需要(problem and need)关闭。在大多数情况下,当您再次启动Internet Explorer时,您将能够恢复正常的浏览会话(browsing session)但如果您无法打开它,则问题可能是由于系统文件损坏、内存不足、缓存、防病毒或防火墙(antivirus or firewall) 入侵等(intrusion etc)原因造成的。

现在,正如您所见,没有单一原因会导致Internet Explorer Not Responding 错误发生,但这取决于用户系统配置(user system configuration)。因为例如,如果用户没有(user didn)更新Windows ,那么他也可能会收到此错误,或者如果另一个用户内存不足,那么他在访问(Windows)Internet Explorer时也会遇到此错误。因此,正如您所看到的,它实际上取决于用户系统配置(user system configuration),并且每个用户都有不同的配置,这就是解决此错误非常必要的原因。但是请不要担心疑难解答(worry troubleshooter)程序在这里是为了使用下面列出的方法解决此问题。

重要提示(Notice):在尝试下面列出的解决方案之前,请先尝试以管理权限运行Internet Explorer并查看它是否有效。这背后的原因是某些应用程序可能需要管理员访问权限才能正常运行,这可能会导致整个问题。
修复 Internet Explorer 11(Fix Internet Explorer 11)无响应
确保(Make)创建一个还原点(restore point) 以防万一(case something)出现问题。
方法 1:运行 Internet Explorer 疑难解答(Method 1: Run Internet Explorer Troubleshooter)
1.在Windows 搜索栏中(Windows Search bar and click)键入“疑难解答”,然后单击疑难解答。(Troubleshooting.)

2.接下来,从左侧窗格中选择(left window pane select) 查看全部。(View all.)
3.然后从解决计算机(Troubleshoot computer)问题列表中选择Internet Explorer 性能。(Internet Explorer Performance.)

4.按照屏幕上的说明运行 Internet Explorer 性能疑难解答(Internet Explorer Performance Troubleshooter run)。
5.重新启动您的 PC 并再次尝试使用Internet Explorer 11。
方法 2:确保 Windows 是最新的(Method 2: Make sure Windows is up to date)
1.按Windows Key + I 然后选择 更新和安全。(Update & Security.)

2.下一步,单击 检查更新(Check for updates) 并确保安装任何待处理的更新。

3.安装更新后,重新启动您的 PC 以 修复 Internet Explorer 11 无响应。(Fix Internet Explorer 11 Not Responding.)
方法 3:清除 Internet Explorer 临时文件(Method 3: Clear Internet Explorer Temporary Files)
1.按 Windows 键 + R 然后键入“ inetcpl.cpl ”(不带引号)并按回车键打开Internet 属性。(Internet Properties.)

2.现在在常规选项卡中的浏览历史记录( Browsing history in the General tab)下,单击删除。(Delete.)

3.接下来,确保检查以下内容:
- 临时Internet文件和网站文件
- Cookie 和网站数据
- 历史
- 下载历史
- 表单数据
- 密码
- 跟踪保护(Protection)、ActiveX 过滤(ActiveX Filtering)和Do NotTrack

4.然后点击删除( Delete),等待IE删除临时(Temporary)文件。
5.重新启动您的Internet Explorer并查看您是否能够 修复 Internet Explorer 11 无响应。(Fix Internet Explorer 11 Not Responding.)
方法 4:将所有区域重置为默认值(Method 4: Reset all Zones to Default)
1.按 Windows 键 + R 然后输入inetcpl.cpl并按回车键打开Internet 属性。( Internet Properties.)

2.导航到安全选项卡(Security Tab),然后单击将所有区域重置为默认级别。(Reset all zones to default level.)

3.单击应用(Apply),然后单击确定,然后重新启动您的 PC。
方法五:关闭硬件加速(Method 5: Turn off Hardware Acceleration)
1.按 Windows 键 + R 然后输入inetcpl.cpl并按回车键打开Internet 属性(Properties)。
2.现在切换到高级选项卡(Advanced tab)并勾选选项“使用软件渲染而不是GPU渲染。(Use software rendering instead of GPU rendering.)“

3.单击应用(Apply),然后单击确定,这将禁用硬件加速。(disable Hardware acceleration.)
4.再次重新启动您的 IE 并查看您是否能够 修复 Internet Explorer 11 无响应。(Fix Internet Explorer 11 Not Responding.)
方法 6:禁用 IE 加载项(Method 6: Disable IE add-ons)
1.按Windows Key + X然后选择命令提示符(管理员)。(Command Prompt (Admin).)

2.键入以下命令并按Enter:
“%ProgramFiles%\Internet Explorer\iexplore.exe” -extoff

3.如果在底部它要求您管理加载项然后单击它如果没有然后继续。

4.按Alt 键调(Alt key)出IE 菜单并选择(IE menu and select) Tools > Manage Add-ons.

5.单击左下角显示下的所有附加组件(All add-ons)。
6.按Ctrl + A选择每个加载项,然后单击全部禁用。( Disable all.)

7.重新启动您的Internet Explorer并查看问题是否已解决。
8.如果问题已解决,那么是某个插件导致了这个问题,为了检查(order check)您需要重新启用哪个插件,直到找到问题的根源。
9.重新启用所有附加组件,除了导致问题的附加组件,如果您删除该附加组件会更好。
方法 7:重置 Internet Explorer(Method 7: Reset Internet Explorer)
1.按 Windows 键 + R 然后输入inetcpl.cpl并按回车键打开Internet 属性(Properties)。
2.导航到高级( Advanced),然后单击重置 Internet Explorer 设置(Reset Internet Explorer settings.)下底部的重置按钮。(Reset button)

3.在出现的下一个窗口中,确保选择选项“(option “)删除个人设置选项。(Delete personal settings option.)“

4.然后单击重置并等待(Reset and wait)该过程完成。
5.重新启动您的 PC 以保存更改并再次尝试访问 Internet Explorer。(access Internet Explorer.)
方法 9:运行 CCleaner 和 Malwarebytes(Method 9: Run CCleaner and Malwarebytes)
执行全面防病毒(Full antivirus)扫描以确保您的计算机是安全的。除了这个运行 CCleaner 和 Malwarebytes Anti-malware(run CCleaner and Malwarebytes Anti-malware)。
1.下载并安装 CCleaner & Malwarebytes。
2.运行 Malwarebytes(Run Malwarebytes) 并让它扫描您的系统以查找有害文件。
3.如果发现恶意软件,它将自动删除它们。
4.现在运行 CCleaner ,在“Cleaner”部分,在Windows选项卡(Windows tab)下,我们建议检查以下要清理的选项:

5.一旦您确定检查了正确的点,只需单击 Run Cleaner, 然后让 CCleaner 运行。
6.要清理您的系统,请进一步选择注册表选项卡(Registry tab)并确保选中以下内容:

7.选择Scan for Issue并允许CCleaner扫描,然后单击 Fix Selected Issues。
8.当CCleaner 询问“您要备份对注册表的更改吗?(Do you want backup changes to the registry?)” 选择是。
9.备份完成后,选择Fix All Selected Issues。
10.重新启动您的 PC 以保存更改。这将修复 Internet Explorer 11 无响应(Fix Internet Explorer 11 Not Responding) ,但如果没有,则继续下一个方法。
方法 9:Internet Explorer 11 的累积安全更新(Method 9: Cumulative Security Update for Internet Explorer 11)
如果您最近安装了Internet Explorer安全更新(Security Update),那么这可能会导致此问题。为了确保这不是问题,您需要卸载此更新并检查问题是否已解决。
1.按Windows Key + X然后选择控制面板。(Control Panel.)

2.然后单击Programs > View installed updates.

3.向下滚动直到找到Internet Explorer 11 的累积安全更新(cumulative security update for Internet Explorer 11)并卸载它。
4.重新启动你的电脑,看看你是否能够 修复 Internet Explorer 11 无响应。( Fix Internet Explorer 11 Not Responding.)
方法 10:运行系统文件检查器 (SFC) 和检查磁盘 (CHKDSK)(Method 10: Run System File Checker (SFC) and Check Disk (CHKDSK))
1.按Windows Key + X然后单击命令提示符(Command Prompt)(管理员(Admin))。

2.现在在cmd中输入以下内容并回车:
Sfc /scannow
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows

3.等待上述过程完成,完成后重新启动您的电脑。
4.接下来,从这里运行 CHKDSK 使用检查磁盘实用程序 (CHKDSK) 修复文件系统错误。(Fix File System Errors with Check Disk Utility(CHKDSK).)
5.让上述过程完成并再次重新启动您的 PC 以保存更改。
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就是这样,您已成功修复 Internet Explorer 11 无响应(Fix Internet Explorer 11 Not Responding),但如果您对这篇文章仍有任何疑问,请随时在评论部分询问他们。
Fix Internet Explorer 11 Not Responding
Fix Internet Explorer 11 Not Responding: If you are facing “Internet Explorer has stopped working” error then there is something wrong with the Internet Explorer and we will find the causes in few minutes. As soon as you start Internet Explorer, you might get an error message telling you that the Internet Explorer isn’t working, or that it has encountered the problem and need to close. In most cases, you will be able to restore your normal browsing session when you again start Internet Explorer but if you can’t open it then the problem might be caused because of damaged system files, low memory, cache, antivirus or firewall intrusion etc.

Now as you see there is no single cause as to why Internet Explorer Not Responding error occurs but it depends on user system configuration. Because for example if a user didn’t have updated Windows then also he might receive this error or if another user has low memory then he will also face this error when accessing Internet Explorer. So as you can see it really depend on user system configuration and every user has different one that’s why troubleshooting this error is very necessary. But don’t worry troubleshooter is here in order to fix this issue with the below-listed methods.

Important Notice: Before trying the below-listed solutions first try to Run Internet Explorer with administrative rights and see if it works. The reason behind this is that some apps might require admin access in order to run properly and this may be causing the whole issue.
Fix Internet Explorer 11 Not Responding
Make sure to create a restore point just in case something goes wrong.
Method 1: Run Internet Explorer Troubleshooter
1.Type “troubleshooting” in Windows Search bar and click on Troubleshooting.

2.Next, from the left window pane select View all.
3.Then from the Troubleshoot computer problems list select Internet Explorer Performance.

4.Follow on-screen instruction and let the Internet Explorer Performance Troubleshooter run.
5.Restart your PC and again try to use Internet Explorer 11.
Method 2: Make sure Windows is up to date
1.Press Windows Key + I then select Update & Security.

2.Next, click Check for updates and make sure to install any pending updates.

3.After the updates are installed reboot your PC to Fix Internet Explorer 11 Not Responding.
Method 3: Clear Internet Explorer Temporary Files
1.Press Windows Key + R then type “inetcpl.cpl” (without quotes) and hit enter to open Internet Properties.

2.Now under Browsing history in the General tab, click on Delete.

3.Next, make sure the following are checked:
- Temporary Internet files and website files
- Cookies and website data
- History
- Download History
- Form data
- Passwords
- Tracking Protection, ActiveX Filtering, and Do NotTrack

4.Then click Delete and wait for IE to delete the Temporary files.
5.Relaunch your Internet Explorer and see if you are able to Fix Internet Explorer 11 Not Responding.
Method 4: Reset all Zones to Default
1.Press Windows Key + R then type inetcpl.cpl and hit enter to open Internet Properties.

2.Navigate to Security Tab and click Reset all zones to default level.

3.Click Apply followed by OK then reboot your PC.
Method 5: Turn off Hardware Acceleration
1.Press Windows Key + R then type inetcpl.cpl and hit enter to open Internet Properties.
2.Now switch to the Advanced tab and tick mark the option “Use software rendering instead of GPU rendering.“

3.Click Apply followed by OK, this would disable Hardware acceleration.
4.Again re-launch your IE and see if you’re able to Fix Internet Explorer 11 Not Responding.
Method 6: Disable IE add-ons
1.Press Windows Key + X then select Command Prompt (Admin).

2.Type the following command and hit Enter:
“%ProgramFiles%\Internet Explorer\iexplore.exe” -extoff

3.If at the bottom it asks you to Manage Add-ons then click it if not then continue.

4.Press Alt key to bring up the IE menu and select Tools > Manage Add-ons.

5.Click on All add-ons under show in the left corner.
6.Select each add-on by pressing Ctrl + A then click Disable all.

7.Restart your Internet Explorer and see if the issue was resolved or not.
8.If the problem is fixed then one of the add-ons caused this issue, in order check which one you need to re-enable add-ons one by one until you get to the source of the problem.
9.Re-enable all your add-ons except the one causing the problem and it would be better if you delete that add-on.
Method 7: Reset Internet Explorer
1.Press Windows Key + R then type inetcpl.cpl and hit enter to open Internet Properties.
2.Navigate to the Advanced then click Reset button in the bottom under Reset Internet Explorer settings.

3.In the next window that comes up make sure to select the option “Delete personal settings option.“

4.Then click Reset and wait for the process to finish.
5.Reboot your PC to save changes and again try to access Internet Explorer.
Method 9: Run CCleaner and Malwarebytes
Perform a Full antivirus scan to make sure your computer is secure. In addition to this run CCleaner and Malwarebytes Anti-malware.
1.Download and install CCleaner & Malwarebytes.
2.Run Malwarebytes and let it scan your system for harmful files.
3.If malware is found it will automatically remove them.
4.Now run CCleaner and in the “Cleaner” section, under the Windows tab, we suggest checking the following selections to be cleaned:

5.Once you’ve made certain the proper points are checked, simply click Run Cleaner, and let CCleaner run its course.
6.To clean your system further select the Registry tab and ensure the following are checked:

7.Select Scan for Issue and allow CCleaner to scan, then click Fix Selected Issues.
8.When CCleaner asks “Do you want backup changes to the registry?” select Yes.
9.Once your backup has completed, select Fix All Selected Issues.
10.Restart your PC to save changes. This would Fix Internet Explorer 11 Not Responding but if it didn’t then continue to the next method.
Method 9: Cumulative Security Update for Internet Explorer 11
If you have recently installed Security Update for Internet Explorer then that might be causing this issue. In order to make sure that this is not the problem, you need to uninstall this update and check if the issue is resolved or not.
1.Press Windows Key + X then select Control Panel.

2.Then click Programs > View installed updates.

3.Scroll down till you find the cumulative security update for Internet Explorer 11 and uninstall it.
4.Reboot your PC and see if you’re able to Fix Internet Explorer 11 Not Responding.
Method 10: Run System File Checker (SFC) and Check Disk (CHKDSK)
1.Press Windows Key + X then click on Command Prompt(Admin).

2.Now type the following in the cmd and hit enter:
Sfc /scannow
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows

3.Wait for the above process to finish and once done restart your PC.
4.Next, run CHKDSK from here Fix File System Errors with Check Disk Utility(CHKDSK).
5.Let the above process complete and again reboot your PC to save changes.
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That’s it you have successfully Fix Internet Explorer 11 Not Responding but if you still have any queries regarding this post feel free to ask them in the comment’s section.