如果您有一台较旧的 HP 计算机,则在启动计算机时有时可能会收到以下错误:
Error Message: 104-Unsupported wireless network device detected. System Halted. Remove device and restart.
这是真正的技术错误之一,不幸的是它不容易修复。但是,在将您的计算机送回 HP 或向Geek Squad投入大量资金之前,值得一试。
您可以采取几个步骤来尝试在 HP 笔记本电脑和笔记本电脑上解决此问题。请注意,只有某些无线网卡可以与您的 HP 计算机配合使用,因此如果您尝试安装第三方无线网卡,您可能必须遵循方法 3 或获取不同的无线网卡。祝你好运!
方法 1 – 更新 BIOS
首先,如果您可以克服错误并实际启动到操作系统,那么您想尝试下载最新版本的BIOS。如果您无法克服错误,请确保尝试以安全模式(Safe Mode)加载计算机并查看操作系统是否加载。
您可以尝试的另一件事是进入设置(Setup)并禁用笔记本电脑上的无线组件。然后尝试重新启动计算机,看看是否可以解决“不支持的无线网络设备”错误。
如果是这样,请访问 HP 支持网站 ( http://www.hp.com/#Support ) 并输入您的 HP 笔记本电脑的型号。下载最新版本的BIOS并安装!
方法 2 – 重置 BIOS
如果这不起作用,您将不得不尝试重置BIOS。为此,您必须重新启动 HP 计算机,然后在显示 HP 徽标时按F10键。(F10)如果您无法立即进入,请在初始启动期间按几次。
现在转到Exit菜单并选择Load Setup Defaults。最后,选择Exit Saving changes。
重置BIOS后,您必须执行操作系统修复安装。这本身就是一个相当长的指南,所以我将引导您阅读我之前关于执行 Windows 的全新安装的(performing a clean install of Windows)帖子。请注意,它不会(NOT)删除您的任何数据或程序。
方法 3 – 取出 WiFi 卡
如果上面的两种方法都不起作用,那么你现在有点搞砸了。此时,除了尝试取出WiFi(WiFi)卡之外,您真的别无选择。如果它是外部的,那应该很容易,但如果它是内部的,则您必须四处搜索(Google)并找到适用于您计算机的说明。
一些用户通过取出卡并重新插入它取得了成功。如果这不起作用,您将不得不搜索Lenovo、Amazon和 eBay 并尝试找到可以使用的替换无线网卡。
如果您对上述任何方法有任何问题,请在此处发表评论,我会尽力提供帮助!享受!
Fix “Unsupported wireless network device detected. System Halted” Error
If you have an older HP computer, you may sometimeѕ get the following error when booting up your compυter:
Error Message: 104-Unsupported wireless network device detected. System Halted. Remove device and restart.
This is one of those really technical errors and it’s unfortunately not easy to fix. However, it’s worth a shot before sending your computer back to HP or dishing out lots of money to the Geek Squad.
There are a couple of steps you can take to try and fix this issue on HP laptops and notebooks. Note that there are only certain wireless cards that will work with your HP computer, so if you tried to install a third-party one, you’ll probably have to follow method 3 or get a different wireless card. Good luck!
Method 1 – Update BIOS
Firstly, if you can get past the error and actually boot into the OS, then you want to try and download the latest version of the BIOS. If you can’t get past the error, make sure you try to load the computer in Safe Mode and see if the OS loads.
Another thing you can try is to enter the Setup and disable the wireless component on the laptop. Then try to restart the computer and see if you can get past the “unsupported wireless network device” error.
If so, go to the HP support site (http://www.hp.com/#Support) and type in the model number for your HP laptop. Download the latest version of the BIOS and install it!
Method 2 – Reset the BIOS
If that doesn’t work, you’ll have to try resetting the BIOS. In order to do this, you have to restart the HP computer and then press the F10 key while the HP logo is showing. Press it a couple of times during the initial boot up if you can’t get in immediately.
Now go to the Exit menu and select Load Setup Defaults. Finally, choose Exit saving changes.
After resetting the BIOS, you’ll have to perform an OS repair install. This is a pretty long guide in itself, so I’ll direct you to my previous post on performing a clean install of Windows. Note that it will NOT delete any of your data or programs.
Method 3 – Take out WiFi Card
If the two methods above didn’t work, you’re kind of screwed now. At this point, you really have no other option other than trying to take out the WiFi card. If it’s external, that should be easy, but if it’s internal, you’ll have to Google around and find the instructions for your computer.
Some users have had success by taking out the card and reinserting it. If that doesn’t work, you will have to scour Lenovo, Amazon and eBay and try to find a working replacement wireless card.
If you have any problems with any of the above methods, post a comment here and I’ll try to help! Enjoy!