如果您在Mac上使用非 App Store版本的Microsoft Outlook,则系统软件(macOS)偶尔会验证应用程序的真实性,例如在初始设置期间、更新后或正常使用过程中。
然而,CoreServicesUIAgent((CoreServicesUIAgent—the)处理验证的 macOS 进程)很少会陷入困境并无限期地显示“正在验证 Microsoft Outlook”弹出窗口。

本指南将引导您通过多种方法解决MacBook、i Mac或Mac mini 上的“验证 Microsoft Outlook”问题。从简单的故障排除步骤到更高级的技术,我们将帮助您恢复 Microsoft 的电子邮件客户端并正常运行。
1. 强制退出并重新启动 Outlook
当您在Mac(Mac)上遇到卡住的“正在验证Microsoft Outlook ”弹出窗口时,您的第一个操作应该是强制退出Microsoft Outlook和CoreServicesUIAgent进程。从头开始重新启动微软的电子邮件客户端通常可以通过验证消除随机故障。
您必须使用macOS 中的活动监视器(Activity Monitor in macOS)来结束这两个进程。就是这样:
- 打开启动板(Launchpad)并选择其他 >活动监视器(Activity Monitor)。

- 在CPU选项卡下,突出显示Microsoft Outlook进程并选择Stop。

- 选择强制退出。

- 接下来,突出显示 coreservicesuiagent 进程并选择Stop > Force-Quit。
提示:使用活动监视器的搜索(Search)框可以更快地找到Microsoft Outlook和CoreServicesUIAgent进程。
2. 重新启动 Mac
如果“验证 Microsoft Outlook”问题仍然存在,请重新启动Mac 。这听起来很陈词滥调,但 macOS 重启可以清除大量临时错误和冲突,从而阻止核心进程正常工作。要做到这一点:
- 打开Apple菜单并选择“重新启动”(Restart)。

- 取消(Uncheck Reopen)选中重新登录时重新打开窗口(这会提示 macOS 在重新启动后以全新状态重新启动应用程序),然后再次
选择重新启动。(Restart)

3. 更新Microsoft Outlook和其他Microsoft 应用程序(Microsoft Apps)
保持Microsoft Outlook更新对于解决导致Mac上潜在验证问题的兼容性问题至关重要。名为Microsoft AutoUpdate 的(Microsoft AutoUpdate)后台实用程序会自动处理更新,但最好仔细检查以确定。
如果尽管出现“正在验证 Microsoft Outlook ”错误,但Outlook仍启动,请在菜单栏上
选择Help > Check更新” 。(Updates)

在启动的Microsoft 自动更新(Microsoft AutoUpdate)窗口中,如果有新更新可用,请选择Microsoft Outlook旁边的更新。(Update)我们还建议您在使用时
更新其他Microsoft应用程序。(Microsoft)
如果电子邮件客户端无法启动,您可以执行以下操作来手动调用Microsoft AutoUpdate:
- 右键单击(Right-click)Dock上的Finder图标,然后选择转到文件夹(Folder)。

- 键入以下路径并按 Enter:
/Library/Application Support/Microsoft/MAU2.0

- 双击“Microsoft 自动更新”。

- 选择“检查(Select Check)更新”(Updates)并等待Microsoft AutoUpdate扫描较新的Microsoft更新。

- 选择Microsoft Outlook旁边的更新(Update)。如果有多个待处理的Microsoft应用程序更新,请选择全部更新(Update All)。
4.提供Microsoft Outlook全磁盘访问(Microsoft Outlook Full Disk Access)
接下来,在Mac(Mac)上授予Microsoft Outlook提升的磁盘权限,并检查是否修复了“验证Microsoft Outlook ”问题。就是这样:
- 打开Apple菜单并选择“系统设置”(System Settings)。

- 转至隐私(Privacy)和Security > Full Disk Access。

- 打开Finder窗口,选择“应用程序” ,然后将(Applications)Microsoft Outlook拖放到“系统设置”(System Settings)窗口中。

- 使用Touch ID(Touch ID)或您的Mac用户帐户密码验证操作。

- 向下滚动(Scroll)全磁盘访问(Full Disk Access)应用程序列表,并确保Microsoft Outlook旁边的开关处于活动状态。

如果您的Mac运行 macOS Monterey或较旧的系统软件版本,请打开Apple菜单,前往“System Preferences > Security和Privacy > Security > Full Disk Access,然后按照步骤 4-7 操作。
5. 更新你的 Mac
更新 macOS 可以修复应用程序验证的已知问题。要在 Mac 上安装最新的系统软件更新:
- 打开“系统设置”(System Settings)应用程序并选择General > Software Update。

- 选择立即更新。

在 macOS Monterey及更早版本中,打开Apple菜单并转到System Preferences > Software Update以更新系统软件。
6. 运行反恶意软件扫描
Mac(Macs)无法免受恶意软件的影响,应用程序验证问题可能是感染的症状。如果“验证 Microsoft Outlook”问题仍然存在,请使用反恶意软件应用程序(anti-malware application)运行安全扫描,以检测并消除潜在威胁。
例如,以下是如何使用Mac 版 Malwarebytes(Malwarebytes for Mac)的免费版本。
- 下载并安装 Malwarebytes。
- 打开反恶意软件工具并选择扫描程序(Scanner)。

- 选择扫描。

- 等待(Wait)反恶意软件工具扫描您的系统是否存在恶意软件。
- 查看扫描报告并按照建议修复、删除或隔离受感染的项目。
7. 在安全模式下启动 Outlook
Mac 的安全模式(Safe Mode)有助于防止系统设置、启动程序和内核扩展之间的冲突干扰Microsoft Outlook验证。
如果您使用英特尔 Mac:
- 关闭你的 Mac。
- 按住Shift键并按电源(Power)按钮。
- 您的Mac应该会立即启动进入安全模式(Mode)。
如果您使用 Apple Silicon Mac:
- 关闭你的 Mac。
- 按住电源(Power)按钮,直到到达启动(Startup) 选项(Options)屏幕。
- 选择Macintosh HD。
- 按住Shift键并选择“在安全模式下(Safe Mode)继续”(Continue)。
- 您的Mac应该会立即启动进入安全模式(Mode)。
将Mac(Mac)启动到安全模式(Safe Mode)后,启动Outlook并检查验证过程是否完成。要退出安全模式(Safe Mode),请正常重新启动Mac。了解有关在安全模式下对 Mac 进行故障排除的(troubleshooting a Mac in Safe Mode)更多信息。
8. 删除并重新安装 Outlook
如果“验证Microsoft Outlook ”问题仍然存在,则在Mac上从头开始删除并设置Microsoft Outlook可以解决该问题。(Microsoft Outlook)要做到这一点:
- 打开Finder窗口并选择“应用程序”(Applications)。
- 右键单击Microsoft Outlook并选择(Trash)移至(Move)废纸篓。对 Mac上的其他Microsoft Office应用程序(Microsoft Office)重复此操作(Repeat),例如(Mac—e.g.)Microsoft Word、Excel、PowerPoint等。

- 访问Office.com,选择安装(Install)应用程序,然后下载最新的Microsoft Office安装程序。

- 运行Microsoft Office安装程序并按照屏幕上的所有说明重新安装该应用程序。

如果安装后立即出现“正在验证 Microsoft Outlook”错误,请使用macOS 中的安装程序(Installer)应用程序重新安装Microsoft Office。再次卸载(Uninstall)所有Office应用,然后:
- 打开Finder窗口并选择Go > Go文件夹(Folder)。
- 输入以下路径并按 Enter:
/系统/库/CoreServices/安装程序
- 双击安装程序。

- 从 Mac 的“下载”(Downloads)文件夹中选择Microsoft Office PKG文件。

- 选择继续并按照(Select Continue)安装(Installer)程序应用程序的所有屏幕说明重新安装Microsoft Office。

9. 在 macOS 中禁用 GateKeeper
GateKeeper是 macOS 上的一项安全功能,可调节应用程序安装以防止未知或有害程序运行。
如果您确定从Microsoft网站下载了(Microsoft)Microsoft Outlook,请考虑暂时禁用GateKeeper以停用(GateKeeper)CoreServicesUIAgent进程并避免验证。
自从Apple在 2016 年将(Apple)Mac OS X更名为 macOS 以来,禁用GateKeeper 的(GateKeeper)唯一方法就是通过Terminal。就是这样:
- 打开启动板(Launchpad)并选择其他 >终端(Terminal)。
- 运行以下命令:
sudo spctl –主控禁用

- 退出终端。
要重新启用GateKeeper ,请在(GateKeeper)终端(Terminal)窗口中运行以下命令:
sudo spctl –主控启用
10.切换到App Store版本(App Store Version)的Outlook
Microsoft Outlook也可以在 Mac 的App Store上作为独立版本提供,类似于 iPhone 和 iPad。如果前面提到的修复方法都不适合您,请考虑切换。
- 打开“应用程序”(Applications)文件夹并将Microsoft Outlook移至(Microsoft Outlook)“废纸篓”(Trash)中。
- 打开Mac App Store并搜索Microsoft Outlook。
- 选择获取。

- 选择安装。
- 选择打开并使用您的(Select Open)Microsoft 帐户(Microsoft Account)凭据登录。
您还可以从App Store下载并安装其他(App Store)Office应用程序。例如,如果您遇到Word和Excel等应用程序的验证问题,请考虑切换到其App Store版本。
克服 Microsoft Outlook 验证障碍(Overcome Microsoft Outlook Verification Hurdles)
Mac上的“验证 Microsoft Outlook ”问题可能会令人沮丧,但您可以通过正确的解决方案使其消失。从强制退出和重新启动Outlook等快速修复到以(Outlook)安全模式(Safe Mode)启动程序等高级故障排除措施,至少上述方法之一应该有效。
通过执行本教程每个部分中概述的步骤,您应该能够解决Mac上的Outlook验证问题的特定根本原因。请记住(Remember)按照所提供的顺序尝试解决方案,如有必要,从简单的方法转向先进的技术。
Top 10 Ways to Fix ”Verifying Microsoft Outlook” Issue on Your Mac
If you use the non-App Store versiоn of Microsoft Оutlook on your Mac, the system software—macOS—occasionally verifies the aυthenticity of the application, such as during initial setup, after an update, or in the coursе of normal usage.
Rarely, however, CoreServicesUIAgent—the macOS process that handles verification—can get stuck and display a “Verifying Microsoft Outlook” pop-up indefinitely.

This guide will walk you through multiple ways to fix the “Verifying Microsoft Outlook” issue on a MacBook, iMac, or Mac mini. From simple troubleshooting steps to more advanced techniques, we’ll help you get Microsoft’s email client up and running normally again.
1. Force-Quit and Relaunch Outlook
When you encounter a stuck “Verifying Microsoft Outlook” pop-up on your Mac, your first action should be to force-quit Microsoft Outlook and the CoreServicesUIAgent process. Relaunching Microsoft’s email client from scratch often eliminates random glitches with verification.
You must use the Activity Monitor in macOS to end both processes. Here’s how:
- Open the Launchpad and select Other > Activity Monitor.

- Under the CPU tab, highlight the Microsoft Outlook process and choose Stop.

- Select Force-Quit.

- Next, highlight the coreservicesuiagent process and select Stop > Force-Quit.
Tip: Use the Activity Monitor’s Search box to locate the Microsoft Outlook and CoreServicesUIAgent processes faster.
2. Restart Your Mac
Restart your Mac if the “Verifying Microsoft Outlook” issue persists. It sounds cliché, but a macOS reboot clears loads of temporary bugs and conflicts preventing core processes from working correctly. To do that:
- Open the Apple menu and select Restart.

- Uncheck Reopen windows when logging back in (this prompts macOS to relaunch applications with a fresh slate after the reboot) and select Restart again.

3. Update Microsoft Outlook and Other Microsoft Apps
Keeping Microsoft Outlook updated is crucial for addressing compatibility issues that lead to potential verification issues on the Mac. A background utility called Microsoft AutoUpdate handles updates automatically, but it’s best to double-check to be sure.
If Outlook launches despite the “Verifying Microsoft Outlook” error, select Help > Check for Updates on the menu bar.

On the Microsoft AutoUpdate window that launches, select Update next to Microsoft Outlook if new updates are available. We also recommend you update other Microsoft apps while you’re at it.
If the email client fails to launch, here’s what you can do to invoke Microsoft AutoUpdate manually:
- Right-click the Finder icon on the Dock and select Go to Folder.

- Type the following path and press Enter:
/Library/Application Support/Microsoft/MAU2.0

- Double-click Microsoft AutoUpdate.

- Select Check for Updates and wait until Microsoft AutoUpdate scans for newer Microsoft updates.

- Select Update next to Microsoft Outlook. If there are multiple pending Microsoft app updates, select Update All.
4. Provide Microsoft Outlook Full Disk Access
Next, give Microsoft Outlook elevated disk permissions on your Mac and check if that fixes the “Verifying Microsoft Outlook” issue. Here’s how:
- Open the Apple menu and select System Settings.

- Go to Privacy & Security > Full Disk Access.

- Open a Finder window, select Applications, and drag and drop Microsoft Outlook into the System Settings window.

- Authenticate the action with Touch ID or your Mac user account password.

- Scroll down the list of Full Disk Access apps and ensure the switch next to Microsoft Outlook is active.

If your Mac runs macOS Monterey or an older system software version, open the Apple menu, go to System Preferences > Security & Privacy > Security > Full Disk Access, and follow steps 4–7.
5. Update Your Mac
Updating macOS could fix known problems with app verification. To install the latest system software updates on your Mac:
- Open the System Settings app and select General > Software Update.

- Select Update Now.

In macOS Monterey and earlier, open the Apple menu and go to System Preferences > Software Update to update the system software.
6. Run an Anti-Malware Scan
Macs aren’t immune to malware, and application verifications issues could be a symptom of an infection. If the “Verifying Microsoft Outlook” issue persists, run a security scan with an anti-malware application to detect and remove potential threats.
For example, here’s how to use the free version of Malwarebytes for Mac.
- Download and install Malwarebytes.
- Open the anti-malware tool and choose Scanner.

- Select Scan.

- Wait until the anti-malware tool scans your system for malware.
- Review the scan report and follow the recommendations to repair, delete, or quarantine infected items.
7. Launch Outlook in Safe Mode
Your Mac’s Safe Mode helps prevent conflicting system settings, startup programs, and kernel extensions from interfering with Microsoft Outlook verification.
If you use an Intel Mac:
- Turn off your Mac.
- Hold down the Shift key and press the Power button.
- Your Mac should boot into Safe Mode momentarily.
If you use an Apple Silicon Mac:
- Turn off your Mac.
- Hold the Power button until you reach the Startup Options screen.
- Select Macintosh HD.
- Hold the Shift key and select Continue in Safe Mode.
- Your Mac should boot into Safe Mode momentarily.
After booting your Mac into Safe Mode, launch Outlook and check if the verification process completes. To get out of Safe Mode, reboot your Mac normally. Learn more about troubleshooting a Mac in Safe Mode.
8. Remove and Reinstall Outlook
If the “Verifying Microsoft Outlook” issue persists, removing and setting up Microsoft Outlook on your Mac from scratch could fix the problem. To do that:
- Open a Finder window and select Applications.
- Right-click Microsoft Outlook and select Move to Trash. Repeat for other Microsoft Office apps on your Mac—e.g., Microsoft Word, Excel, PowerPoint, etc.

- Visit Office.com, select Install apps, and download the latest Microsoft Office installer.

- Run the Microsoft Office installer and follow all on-screen instructions to reinstall the application.

If the “Verifying Microsoft Outlook” error appears immediately after installation, use the Installer app in macOS to reinstall Microsoft Office. Uninstall all Office apps again, and then:
- Open a Finder window and select Go > Go to Folder.
- Type the following path and press Enter:
/System/Library/CoreServices/Installer
- Double-click Installer.

- Select the Microsoft Office PKG file from your Mac’s Downloads folder.

- Select Continue and follow all on-screen instructions of the Installer app to reinstall Microsoft Office.

9. Disable GateKeeper in macOS
GateKeeper is a security feature on macOS that regulates app installations to prevent unknown or harmful programs from running.
If you’re positive you downloaded Microsoft Outlook from the Microsoft website, consider disabling GateKeeper temporarily to deactivate the CoreServicesUIAgent process and avoid verification.
Ever since Apple rebranded Mac OS X to macOS in 2016, the only way to disable GateKeeper is through Terminal. Here’s how:
- Open the Launchpad and select Other > Terminal.
- Run the following command:
sudo spctl –master-disable

- Exit Terminal.
To re-enable GateKeeper, run the command below in a Terminal window:
sudo spctl –master-enable
10. Switch to the App Store Version of Outlook
Microsoft Outlook is also available as a standalone version on the Mac’s App Store, similar to the iPhone and iPad. Consider switching if none of the previously mentioned fixes work for you.
- Open the Applications folder and move Microsoft Outlook into the Trash.
- Open the Mac App Store and search for Microsoft Outlook.
- Select Get.

- Select Install.
- Select Open and sign in with your Microsoft Account credentials.
You can also download and install other Office apps from the App Store. For example, if you encounter verification issues with apps like Word and Excel, consider switching to their App Store versions.
Overcome Microsoft Outlook Verification Hurdles
The “Verifying Microsoft Outlook” issue on a Mac can be frustrating, but you can make it disappear with the right solutions. From quick fixes like force-quitting and relaunching Outlook to advanced troubleshooting measures such as launching the program in Safe Mode, at least one of the methods above should work.
By following the steps outlined in each section of this tutorial, you should be able to address specific underlying causes of verification problems with Outlook on your Mac. Remember to try the solutions in the order presented, moving from straightforward methods to advanced techniques if necessary.