尝试在Windows 11或 10中打开Microsoft Store时，您是否一直遇到 0x80131500 错误？我们将向您展示解决该问题的所有可能方法。
Microsoft Store的0x80131500 错误代码可能出于多种原因出现。例如，您可能正在处理错误的Microsoft Store安装、冲突的网络设置或用户配置文件损坏。
完成以下修复以修复Windows 11和 10
中的Microsoft Store错误代码 0x80131500 。
1.启用后台智能传输服务(Background Intelligent Transfer Service)
本机Windows应用程序使用称为后台智能传输服务(Background Intelligent Transfer Service)（或BITS）的后台服务来处理上传和下载。如果BITS在启动时崩溃或无法自动运行，可能会触发Windows 应用商店(Windows Store)错误 0x80131500。检查其属性并根据需要执行以下操作。
1. 按Windows Key + R打开运行(Run)框。然后，输入 services.msc 并按Enter。
2. 找到并双击后台智能传输服务(Background Intelligent Transfer Service)。
3.将启动(Set Startup)类型设置为自动(Automatic)，将服务(Service)状态设置为运行(Running)（选择启动(Start)）。保存您的更改并重新启动Windows。
2.暂时禁用您的防病毒程序
如果您使用第三方防病毒实用程序，请暂时禁用它并检查是否会使Microsoft Store错误 0x80131500 消失。如果有帮助，请将以下位置下的WinStore.App.exe文件添加到程序的例外列表中：
本地磁盘(Disk)(C:) > 程序文件 > WindowsApps > Microsoft.WindowsStore_[Windows Build Number]_8wekyb3d8bbwe
3. 运行Windows 应用商店应用程序疑难解答(Windows Store Apps Troubleshooter)
在Windows 11(Windows 11)或 10 中运行Windows 应用商店应用程序(Windows Store Apps)疑难解答有助于解决阻止Microsoft Store工作的潜在问题。要做到这一点：
1. 打开开始(Start)菜单并选择设置(Settings)。
2. 选择系统类别。
3. 选择故障排除。
4. 选择其他疑难解答（如果(Additional)您使用 Windows 10，则选择其他疑难解答）。
5. 找到Windows 应用商店应用程序(Windows Store Apps)疑难解答并选择Run/Run疑难解答。
4.修复微软商店应用
以下修复涉及修复Microsoft Store。不用担心 - 它快速而直接。
1. 右键单击开始(Start)按钮并选择应用程序(Apps)和功能(Features)。
2. 选择Microsoft Store > Advanced选项。
3. 选择终止 > 修复。
5. 重置 Windows 应用商店
如果修复应用程序没有帮助，请尝试重置Windows 应用商店(Windows Store)。这会清除商店(Store)缓存并将应用程序恢复为出厂默认设置。
为此，请重复上述步骤，但在步骤 3 中选择Terminate > Reset 。或者，在Start菜单中键入(Start)WSReset.exe并按Enter。
6. 更改网络的DNS 服务器(DNS Servers)
将您的 Wi-Fi 或以太网连接的DNS（域名系统）服务器(DNS (Domain Name System) servers)更改为Google DNS。这提高了 Microsoft Store 找到正确服务器并与之通信的机会。在开始之前，
您可能需要清除 Windows 中的 DNS 缓存。(clear the DNS cache in Windows)
1. 打开设置(Settings)应用程序并选择网络(Network)和互联网(Internet)类别。
2. 选择您的无线或以太网(Ethernet)网络连接
旁边的属性。(Properties)
3.选择(Select Edit)DNS服务器分配
旁边的编辑。
4.选择(Select Edit)将网络DNS设置编辑为手动并打开(DNS)IPv4（Internet 协议(Internet Protocol)版本 4）旁边的开关。然后，如下填写空白字段并保存更改：
首选 DNS 服务器：8.8.8.8
备用 DNS 服务器：8.8.4.4
7.禁用您计算机的代理(Proxy)设置
如果 Microsoft Store 的 0x80131500 错误仍然存在，请停止您的计算机查找或连接到任何代理服务器(looking for or connecting to any proxy servers)，然后尝试再次打开该应用程序。
1. 打开设置(Settings)应用程序并选择网络(Network)和互联网 >代理(Proxy)。
2.禁用自动(Automatically)检测设置旁边的开关并再次检查。此外，将使用(Use)设置脚本和使用(Use)代理服务器选项设置为关闭（(Off)如果处于活动状态）。
8. 将 Windows 更新到最新(Latest)版本
与系统相关的错误可能是 Microsoft Store 的 0x80131500 错误背后的一个因素。排除这种情况的最佳方法是将Windows更新到其最新版本。
1. 打开设置(Settings)应用程序并选择Windows 更新(Windows Update)。
2.选择检查(Select Check)更新并安装所有挂起的操作系统更新。
9. 配置您的 Internet 选项
Microsoft 的论坛讨论表明将您的网络设置为仅使用TLS 1.2和TLS 1.3加密协议作为Microsoft Store 0x80131500错误的另一个可能的修复方法。以下是如何做到这一点：
1.在开始(Start)菜单或Windows 搜索(Windows Search)中键入 Internet选项(Options)，然后按Enter。
2. 切换到高级(Advanced)选项卡并清除使用 SSL 3.0(Use SSL 3.0)、使用 TLS 1.0(Use TLS 1.0)和使用 TLS 1.1(Use TLS 1.1)框。然后，启用Use TLS 1.2和Use TLS 1.3，保存更改并重新启动计算机。
10.检查时间(Time)、日期(Date)和地区(Region)
计算机上不正确的时间、日期或区域可能会在应用程序和服务器之间造成通信裂痕。仔细检查相关设置并根据需要进行调整。
1. 打开设置(Settings)应用程序并选择时间(Time)和语言。
2. 选择日期和时间。
3.手动设置正确的时间和时区或与互联网时间服务器同步时钟。
4.返回(Head)上一个屏幕。然后，选择语言(Language)和区域以显示 Windows 的区域设置。
5. 打开国家(Country)或地区旁边的下拉菜单并选择正确的地区。
注意：如果您使用虚拟专用网络 (VPN)(virtual private network (VPN))，请禁用它以确保Microsoft Store连接到来自正确区域的服务器。
11.使用Windows重新注册Microsoft Store
使用提升的Windows PowerShell控制台向Windows重新注册Microsoft Store。
1. 右键单击开始(Start)按钮并选择Windows 终端(Windows Terminal)( Admin )。
2. 在用户帐户控制(User Account Control)弹出窗口中选择是。
2. 执行以下命令：
获取 AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}
12. 卸载并重新安装Microsoft Store
如果重新注册Microsoft Store不能修复 0x80131500 错误，请尝试重新安装。再次(Again)打开提升的Windows PowerShell控制台。然后，依次运行以下命令：
- Get-AppxPackage -allusers *WindowsStore* | 删除-AppxPackage
- 获取-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}
13. 执行 SFC 和 DISM 扫描
运行系统文件检查器和 DISM 命令行工具(System File Checker and DISM command-line tools)来修复Windows中可能的文件损坏。
1. 打开提升的Windows PowerShell控制台。或者，使用管理权限启动命令提示符(Command Prompt)（打开“开始(Start)”菜单，键入 cmd，然后按Enter）。然后，运行系统文件检查器(System File Checker)：
证监会 /scannow
2.跟进DISM（部署映像服务(Deployment Image Servicing)和管理(Management)）工具：
DISM /Online/Cleanup-Image /RestoreHealth
14.在Windows中重置(Windows)网络设置(Network Settings)
继续resetting your computer’s TCP/IP stack and network settings。之后，您必须手动重新连接到任何Wi-Fi网络。
1. 打开设置(Settings)应用程序并选择网络(Network)和互联网 >高级(Advanced)网络设置。
2. 选择网络重置。
3. 选择立即重置。
15. 创建一个新的 Windows 用户配置文件(New Windows User Profile)
如果您一直到这里，Microsoft Store错误 0x80131500 可能是由于Windows用户配置文件损坏。通过创建新用户帐户进行
确认。(Confirm)
1. 打开设置(Settings)应用程序并选择帐户。
2. 选择家庭和其他用户。
3. 选择其他用户下的添加(Add)帐户。
4. 选择我没有此人的登录信息> Add没有Microsoft帐户的用户。
5. 命名新的Windows配置文件并选择下一步(Next)。
6. 打开开始(Start)菜单并切换到新的用户帐户。
如果 Microsoft Store 打开，请将您的数据迁移到新帐户(migrate your data to the new account)并删除您的旧配置文件(delete your old profile)。
Microsoft Store 错误 0x80131500 已(Microsoft Store Error 0x80131500) 修复(Fixed)
Microsoft Store错误 0x80131500的神秘性质使其难以查明确切原因。如果上述修复均无济于事，则下一个合乎逻辑的步骤是将 Windows 重置为出厂默认设置(reset Windows to factory defaults)。确保在执行此操作之前备份您的个人数据(back up your personal data)。
15 Ways to Fix Microsoft Store Error 0x80131500
Do you keep running into an 0x80131500 error while attempting to open the Microsoft Store in Windows 11 or 10? We’ll show you аll the possible ways to fix that.
The Microsoft Store’s 0x80131500 error code can show up for several reasons. For example, you might be dealing with a buggy Microsoft Store installation, conflicting network settings, or user profile corruption.
Work through the fixes below to fix the Microsoft Store error code 0x80131500 in Windows 11 and 10.
1. Enable the Background Intelligent Transfer Service
Native Windows apps use a background service called Background Intelligent Transfer Service (or BITS) to handle uploads and downloads. If BITS crashes or fails to run automatically at startup, it may trigger the Windows Store error 0x80131500. Check its properties and perform the following actions if needed.
1. Press Windows Key + R to open the Run box. Then, type services.msc and press Enter.
2. Locate and double-click the Background Intelligent Transfer Service.
3. Set Startup type to Automatic and Service status to Running (select Start). Save your changes and reboot Windows.
2. Temporarily Disable Your Antivirus Program
If you use a third-party antivirus utility, briefly disable it and check if that makes the Microsoft Store error 0x80131500 disappear. If that helps, add the WinStore.App.exe file under the following location into the program’s exceptions list:
Local Disk (C:) > Program Files > WindowsApps > Microsoft.WindowsStore_[Windows Build Number]_8wekyb3d8bbwe
3. Run the Windows Store Apps Troubleshooter
Running the Windows Store Apps troubleshooter in Windows 11 or 10 helps resolve underlying issues preventing the Microsoft Store from working. To get to it:
1. Open the Start menu and select Settings.
2. Select the System category.
3. Select Troubleshoot.
4. Select Other troubleshooters (or Additional troubleshooters if you use Windows 10).
5. Locate the Windows Store Apps troubleshooter and select Run/Run the troubleshooter.
4. Repair the Microsoft Store App
The following fix involves repairing the Microsoft Store. Don’t worry—it’s quick and straightforward.
1. Right-click the Start button and select Apps and Features.
2. Select Microsoft Store > Advanced options.
3. Select Terminate > Repair.
5. Reset the Windows Store
If repairing the app doesn’t help, try resetting the Windows Store. That clears the Store cache and reverts the app to factory defaults.
To do that, repeat the steps above but select Terminate > Reset in step 3. Alternatively, type WSReset.exe into the Start menu and press Enter.
6. Change Your Network’s DNS Servers
Change the DNS (Domain Name System) servers for your Wi-Fi or Ethernet connection to Google DNS. That improves the Microsoft Store’s chances of locating and communicating with the correct servers. You might want to clear the DNS cache in Windows before you begin.
1. Open the Settings app and select the Network & Internet category.
2. Select Properties next to your wireless or Ethernet network connection.
3. Select Edit next to DNS server assignment.
4. Select Edit network DNS settings to manual and turn on the switch next to IPv4 (Internet Protocol version 4). Then, fill the empty fields as follows and save your changes:
Preferred DNS Server: 8.8.8.8
Alternate DNS Server: 8.8.4.4
7. Disable Your Computer’s Proxy Settings
If the Microsoft Store’s 0x80131500 error persists, stop your computer from looking for or connecting to any proxy servers and try opening the app again.
1. Open the Settings app and select Network & internet > Proxy.
2. Disable the switch next to Automatically detect settings and check again. Also, set the Use setup script and Use a proxy server option to Off if active.
8. Update Windows to the Latest Version
System-related bugs can play a factor behind the Microsoft Store’s 0x80131500 error. The best way to rule that out is to update Windows to its latest version.
1. Open the Settings app and select Windows Update.
2. Select Check for updates and install all pending operating system updates.
9. Configure Your Internet Options
Microsoft’s forum chatter indicates setting your network to use only the TLS 1.2 and TLS 1.3 cryptographic protocols as another likely fix for the Microsoft Store 0x80131500 error. Here’s how to do that:
1. Type Internet Options into the Start menu or Windows Search and press Enter.
2. Switch to the Advanced tab and clear the Use SSL 3.0, Use TLS 1.0, and Use TLS 1.1 boxes. Then, enable Use TLS 1.2 and Use TLS 1.3, save your changes, and reboot your computer.
10. Check the Time, Date, and Region
An incorrect time, date, or region on your computer can create communication rifts between apps and servers. Double-check the relevant settings and make adjustments if needed.
1. Open the Settings app and select Time & language.
2. Select Date & time.
3. Manually set the correct time and time zone or sync the clock with an internet time server.
4. Head back to the previous screen. Then, select Language & region to reveal Windows’ region settings.
5. Open the drop-down menu next to Country or region and pick the correct region.
Note: If you use a virtual private network (VPN), disable it to ensure that the Microsoft Store connects to servers from the correct region.
11. Re-register the Microsoft Store With Windows
Use an elevated Windows PowerShell console to re-register the Microsoft Store with Windows.
1. Right-click the Start button and select Windows Terminal (Admin).
2. Select Yes on the User Account Control pop-up.
2. Execute the following command:
Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
12. Uninstall and Reinstall the Microsoft Store
If re-registering the Microsoft Store doesn’t fix the 0x80131500 error, try reinstalling it. Again, open an elevated Windows PowerShell console. Then, run the following commands one after the other:
- Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage
- Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml“}
13. Perform an SFC and DISM Scan
Run the System File Checker and DISM command-line tools to fix possible file corruption in Windows.
1. Open an elevated Windows PowerShell console. Or, launch the Command Prompt with administrative privileges (open the Start menu, type cmd, and press Enter). Then, run the System File Checker:
sfc /scannow
2. Follow up with the DISM (Deployment Image Servicing and Management) tool:
DISM /Online /Cleanup-Image /RestoreHealth
14. Reset the Network Settings in Windows
Continue by resetting your computer’s TCP/IP stack and network settings. You must manually reconnect to any Wi-Fi networks after that.
1. Open the Settings app and select Network & internet > Advanced network settings.
2. Select Network reset.
3. Select Reset now.
15. Create a New Windows User Profile
If you made it all the way here, the Microsoft Store error 0x80131500 could be due to a corrupt Windows user profile. Confirm by creating a new user account.
1. Open the Settings app and select Accounts.
2. Select Family & other users.
3. Select Add account under Other users.
4. Select I don’t have this person’s sign-in information > Add a user without a Microsoft account.
5. Name the new Windows profile and select Next.
6. Open the Start menu and switch to the new user account.
If the Microsoft Store opens, migrate your data to the new account and delete your old profile.
Microsoft Store Error 0x80131500 Fixed
The Microsoft Store error 0x80131500’s cryptic nature makes it difficult to pinpoint the exact reason. If none of the fixes above help, the next logical step is to reset Windows to factory defaults. Make sure to back up your personal data before you do that.
