最近，我将旧的HP Officejet Pro 8500连接到我的网络，并尝试将打印机添加到运行OS X Mountain Lion的^{(OS X Mountain Lion)}Macbook Pro。我能够在我的 PC 上安装打印机^{(printer fine)}，但是当我尝试将打印机添加到OS X时，我收到以下错误消息^{(error message)}：

Can’t install the software for the HP Officejet Pro 8550 printer because it is currently not available from the Software Update server.

在网上^{(research online)}做了一些研究之后，似乎我必须执行软件更新^{(Software Update)}，因为我的HP 打印机^{(HP printer)}的驱动程序是由Apple支持的。我执行了软件更新^{(software update)}，但没有更新！所以现在我很困惑我应该做什么。幸运^(Luckily)的是，我能够弄清楚，但要让您的打印机正确安装在OS X上确实需要几个步骤。

首先，您必须从Apple手动下载您的打印机品牌的^{(printer brand)}打印机驱动程序包^{(printer driver package)}。您可以在此页面上查看Apple支持的所有打印机的列表：

http://support.apple.com/kb/HT3669

首先确保您的打印机确实列在那里，因为如果没有，那么无论您多么努力，都无法在OS X上安装打印机。^{(OS X)}此时您唯一的其他选择是查看制造商的网站，看看他们是否有您可以下载的Mac 驱动程序^{(Mac driver)}，该驱动程序可能尚未包含在Apple 驱动程序^{(Apple driver)}包中。

如果您的打印机在那里列出，那么您需要下载驱动程序包^{(driver package)}并安装它。如果他们有直接从该页面到驱动程序包^{(driver package)}的链接，那就太好了，但他们没有。如果您想要 HP 的驱动程序包^{(driver package)}，请访问 Google 并搜索“HP 打印机驱动程序 mac”，第一个链接将带您到这里：

http://support.apple.com/kb/DL907

以下是更多链接，但要查找任何其他品牌，只需将品牌名称^{(brand name)}后跟“printer drivers mac”即可找到它们。确保查找显示“support.apple.com”的URL 。

佳能 -  http://support.apple.com/kb/dl899

兄弟 -  http://support.apple.com/kb/dl894

利盟 -  http://support.apple.com/kb/dl1397

爱普生 -  http://support.apple.com/kb/dl1398

三星 –  http://support.apple.com/kb/DL905

富士施乐 -  http://support.apple.com/kb/dl904

下载^(Download)DMG并将其安装在您的Mac上。安装后，继续并重新启动计算机。现在我们必须重置打印系统^{(printing system)}，然后重新安装打印机。要重置打印系统^{(printing system)}，请单击Apple 标志^{(Apple logo)}，然后单击系统偏好设置^{(System Preferences)}。

现在单击硬件子标题下的打印和扫描：^{(Print & Scan)}

现在在打印机列表框中的白色区域中，继续并右键单击。将弹出一个菜单，唯一的选项是重置打印系统^{(Reset Printing System)}。

请注意，重置打印系统^{(printing system)}将从您的计算机中删除所有打印机。但是，对于已经存在的那些，请不要担心，因为您可以将它们添加回来，而无需重新安装驱动程序或使用CD 或其他任何^{(CD or anything)}东西。重置打印系统^{(printing system)}时，列表框^{(list box)}将为空。现在继续并单击列表框底部的+

它应该自动检测通过USB或有线或无线连接的所有打印机。首先^(First)继续并添加没有导致问题的那些。然后继续添加给您错误消息^{(error message)}的那个。

希望^(Hopefully)现在当您选择打印机时，它应该会自动安装而不会出现任何错误，因为您手动下载并安装了驱动程序包^{(driver package)}。如果您仍然遇到问题，请在此处发表评论，我会尽力提供帮助。享受！

Fix “Cannot Install the Software for Printer” on OS X

Recently, I connectеd an old HP Officejet Pro 8500 to my network and tried to add the printer to my Macbook Pro running OS X Mountain Liоn. I was able to install the printer fine on my РC, but when I tried to add the printer to OS X, I got the following error messаge:

Can’t install the software for the HP Officejet Pro 8550 printer because it is currently not available from the Software Update server.

After doing some research online, it seemed I had to perform a Software Update since the driver for my HP printer was supported by Apple. I performed a software update, but there was nothing to update! So now I was pretty confused as to what I should do. Luckily, I was able to figure it out, but it does take a few steps to get your printer properly installed on OS X.

Firstly, you have to manually download the printer driver package for your printer brand from Apple. You can see a list of all the printers supported by Apple on this page:

http://support.apple.com/kb/HT3669

First make sure your printer is actually listed there because if it isn’t, then you won’t be able to install the printer on OS X no matter how hard you try. Your only other option at this point is to check the manufacturer’s website and see if they have a Mac driver you can download that maybe isn’t included in the Apple driver package yet.

If your printer is listed there, then you need to download the driver package and install it. It would have been nice if they had links directly from that page to the driver packages, but they don’t. If you want the driver package for HP, go to Google and search “HP printer drivers mac” and the first link will bring you here:

http://support.apple.com/kb/DL907

Here are the links for a couple of more, but to find any other brand, just put the brand name followed by “printer drivers mac” and you’ll find them. Make sure to look for a URL that says “support.apple.com”.

Canon – http://support.apple.com/kb/dl899

Brother – http://support.apple.com/kb/dl894

Lexmark – http://support.apple.com/kb/dl1397

Epson – http://support.apple.com/kb/dl1398

Samsung – http://support.apple.com/kb/DL905

Fuji-Xerox – http://support.apple.com/kb/dl904

Download the DMG and install it on your Mac. Once you have installed it, go ahead and restart your computer. Now we have to reset the printing system and then reinstall the printers. To reset the printing system, click on the Apple logo and then click on System Preferences.

Now click on Print & Scan under the Hardware sub-heading:

Now in a white area in the list of printers box, go ahead and right-click. A menu will pop up and the only option is to Reset Printing System.

Note that resetting the printing system will remove all the printers from your computer. However, for the ones that were already there, don’t worry because you can add them back without needing to reinstall the drivers or use the CD or anything else. When the printing system is reset, the list box will be empty. Now go ahead and click on the + sign at the bottom of the list box.

It should automatically detect all the printers connected via USB or wired or wireless. First go ahead and add back the ones that were not causing the problem. Then go ahead and add the one that was giving you the error message.

Hopefully, now when you choose the printer, it should install automatically without any errors because you downloaded and installed the driver package manually. If you’re still having trouble, post a comment here and I’ll try to help. Enjoy!

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