Roblox可在 PC、Mac、iOS、Android和Xbox One上使用。尝试连接到Roblox游戏时可能会出现几个问题，这些问题会阻止您玩游戏。通常，Roblox连接错误是由您的防火墙阻止或由于互联网连接不佳造成的。
在本文中，我们将介绍如何在Roblox不工作时解决最常见的问题。
连接问题
Roblox连接问题的最常见原因是：
- 不一致的连接
- 低带宽互联网
- 防火墙干扰
- Roblox 服务器已关闭
- 游戏是空的或编码不佳
- 您已被禁止访问服务器或者它是私人服务器
这些问题可能会产生各种错误消息，包括最常见的“无法(Could)连接”和“ID 失败 14”。您可能还会遇到极长的加载时间、永远无法加载的游戏、始终关闭的游戏，或者您可以进入构建(Build)和编辑(Edit)模式但无法进入游戏(Play)模式的游戏。
另一个常见问题是错误代码 279(Error Code 279)。有一些方法可以修复错误代码 279(fix Error Code 279)。
注意：(Note:)如果您已被禁止访问服务器，或者它是私人服务器，您可能会收到“无法(Could)连接”消息。
检查您的互联网连接
首先要检查的是您已连接到互联网，并且您的连接速度足以运行Roblox而不会出现问题。
在 Windows 上：
- 按Windows + I 打开设置(Settings)。
- 选择网络和互联网(Network & Internet)。
- 在Status下，它应该显示“您已连接到Internet ”。
- 如果没有，请对您的 Internet 连接进行故障排除(troubleshoot your internet connection)。
在 Mac 上：
- 选择Apple 菜单(Apple Menu)>系统偏好设置(System Preferences )>网络(Network)。
- 选择您的网络适配器(Network Adapter)。
- 它应该说Status: Connected。
在 Xbox One 上：
- 选择设置(Settings )>所有设置(All Settings)>选择网络(Select Network)>网络设置(Network settings)。
- 选择测试网络连接( Test network connection)。
- 这将告诉您是否已连接到互联网。
在 iOS 或 Android 上：
您应该能够通过屏幕顶部的数据指示器（接收符号旁边）看到您的互联网连接。
如果您一直遇到互联网问题，请确保您的网络上没有人在下载任何内容，并且您的互联网提供商在您所在的地区没有问题。
注意(Note)：为了获得最稳定的连接，您应该尝试在通过以太网电缆（而不是通过Wi-Fi）连接时进行游戏。
检查您的连接速度
Roblox需要 4-8 Mb/s平均互联网连接速度。
- 打开您的Internet 浏览器(Internet Browser)。
- 在搜索栏中，输入Ookla speed test。
- 网页加载后，选择Go。
- 等待(Wait)页面显示您的平均值。
如果这低于推荐的连接速度，则可能是您出现问题的原因。
检查你的防火墙
有时，您的防火墙会阻止Roblox。为了解决这个问题，请确保Roblox未被阻止。
在 Windows 10 上：
- 打开开始(Start)。
- 在搜索栏中 键入防火墙。(Firewall)
- 选择允许应用通过 Windows 防火墙(Allow an app through Windows Firewall)。
- 向下滚动并找到Roblox。
- 如果未勾选，请(check)在专用网络上进行检查。
在 Mac 上：
- 打开系统偏好设置(System Preferences)。
- 选择安全(Security )或安全和隐私( Security & Privacy)。
- 选择防火墙(Firewall)选项卡。
- 解锁(Unlock)首选项部分，然后输入您的管理员名称和密码。
- 选择防火墙选项(Firewall Options)。
- 选择Add Application (+)。
- 选择Roblox。
- 选择添加(Add)>确定(OK)。
检查 Roblox 服务器是否已关闭
有几个网站会报告Roblox服务器是否关闭。最好的两个选择是Twitter 上的Roblox Status和(Roblox Status)Down Detector。这些基于用户报告，与Roblox无关。
如果您遇到问题，请访问这些网站并查看其他用户是否报告了连接问题。如果是这样，则可能是Roblox服务器遇到了困难。
检查它是否是一个糟糕的地图/地方
Roblox上的某些地图/地点制作不佳或存在内部代码错误。通常，如果您的头像出现，则表示地图已加载。如果地图存在问题，这些问题可能是地图本身固有的，与您的连接无关。您所能做的就是通知制造商，并希望问题得到解决。
清除 Roblox 数据
如果您在Android设备上玩游戏，临时文件有时会损坏。要清除此数据：
- 打开设置(Settings)>应用程序(Apps)。
- 选择Roblox，然后选择Storage。
- 选择清除数据(Clear Data)和清除缓存(Clear Cache)。
重新安装 Roblox
如果您的连接问题特别持久，最后的选择是重新安装游戏。确保Roblox在您的设备上已关闭，然后卸载并重新安装。
注意：(Note: )确保(Make)在重新安装之前正确卸载Roblox。以下是适用于Windows和Mac的方法。
如果没有其他工作
如果以上内容无法解决您的Roblox无法工作或无法连接的问题，您可能需要联系他们的支持团队(contact their support team)。他们将帮助您解决连接错误的任何潜在原因，并希望您能立即重新回到游戏中。
如果本文有帮助或您知道我们未列出的修复程序，请在下面的评论中告诉我们！
FIX: Roblox Is Not Working or Connecting
Roblox iѕ available on PC, Mac, iOS, Android, and Xbox One. There arе several issues that can arise when trying to connect to a Rоblox game that wіll prevent you from playing. Usually, Roblox connection errors result from beіng blocked by your firewall or due to a poоr intеrnet connection.
In this article, we will cover how to fix the most common issues when Roblox is not working.
Connection Problems
The most common causes of connection problems with Roblox are:
- Inconsistent connection
- Low-bandwidth internet
- Firewall interference
- Roblox servers are down
- The game is empty or poorly coded
- You’ve been banned from the server or it’s a private server
These issues may produce various error messages including most commonly “Could Not Connect” and “ID Failure 14”. You may also experience extremely long loading times, games that never load, games that consistently shut down, or games where you are able to enter the Build and Edit modes but not Play mode.
Another common issue is Error Code 279. There are ways you can fix Error Code 279.
Note: If you’ve been banned from a server, or it’s a private server, you will likely receive the “Could Not Connect” message.
Check Your Internet Connection
The first thing to check is that you are connected to the internet and that your connection is fast enough to run Roblox without issues arising.
On Windows:
- Press Windows + I to open Settings.
- Select Network & Internet.
- Under Status, it should say “You’re connected to the Internet”.
- If not, troubleshoot your internet connection.
On Mac:
- Select the Apple Menu > System Preferences > Network.
- Select your Network Adapter.
- It should say Status: Connected.
On Xbox One:
- Select Settings > All Settings > Select Network > Network settings.
- Select Test network connection.
- This will tell you whether or not you are connected to the internet.
On iOS or Android:
You should be able to see your internet connection by the data indicator along the top of the screen (next to the reception symbol).
If you’re having consistent internet trouble, ensure that no one on your network is downloading anything and that your internet provider isn’t having issues in your area.
Note: For the most consistent connection, you should try to play while connected through an ethernet cable (rather than via Wi-Fi).
Check Your Connection Speed
Roblox requires a 4-8 Mb/s average internet connection.
- Open your Internet Browser.
- In the search bar, type Ookla speed test.
- Once the webpage loads, select Go.
- Wait for the page to display your average.
If this is below the recommended connection speed, it may be the cause of your problems.
Check Your Firewall
Occasionally, your firewall can block Roblox. To counteract this, ensure that Roblox isn’t blocked.
On Windows 10:
- Open Start.
- Type Firewall into the search bar.
- Select Allow an app through Windows Firewall.
- Scroll down and find Roblox.
- If it’s unticked, check it on Private networks.
On Mac:
- Open System Preferences.
- Select Security or Security & Privacy.
- Select the Firewall tab.
- Unlock the preference section, then enter your admin name and password.
- Select Firewall Options.
- Select Add Application (+).
- Choose Roblox.
- Select Add > OK.
Check if Roblox Servers Are Down
There are several websites that will report whether the Roblox servers are down or not. The best two choices are Roblox Status on Twitter and Down Detector. These are based on user reports and are not affiliated with Roblox.
If you are experiencing issues, head to these websites and see if other users are reporting connection issues. If they are, it may be that the Roblox servers are experiencing difficulties.
Check if It’s a Bad Map / Place
Some maps/places on Roblox are poorly made or have internal code errors. Generally, if your avatar appears, that means that the map has loaded. If there are issues with the map, these may be inherent to the map itself and have nothing to do with your connection. All you can do is inform the maker and hope that the issue is fixed on their side.
Clear Roblox Data
If you’re playing on an Android device, the temporary files can occasionally become corrupted. To clear this data:
- Open Settings > Apps.
- Select Roblox then select Storage.
- Select Clear Data and Clear Cache.
Reinstall Roblox
If your connection problems are particularly persistent, the final option is to reinstall the game. Ensure that Roblox is closed on your device, then uninstall and reinstall it.
Note: Make sure to properly uninstall Roblox prior to reinstalling. Here’s how for Windows and Mac.
If Nothing Else Works
If nothing above fixes your issues with Roblox not working or connecting, you may have to contact their support team. They will help you to work through any potential causes of the connection error and hopefully get you back into the game in no time.
If this article helped or you know of a fix that we haven’t listed, please let us know in the comments below!
