(Video)Zoom等(Zoom)视频会议应用程序使会议世界变得更简单(meeting world simpler)、更轻松。您可以在Zoom(Zoom)中轻松地与会议参与者、朋友或同事交流,从而进行大型Zoom会议和演示。Zoom的许多关键功能受到数百万用户的喜爱,但也存在一些常见问题,例如Zoom 音频(Zoom audio)无法在Windows 10中运行。当您听不到共同参与者的任何声音或其他人听不到您的声音时,这非常令人沮丧。我们为您提供了修复Windows 10中(Windows 10)缩放音频(Zoom audio)设置的完美指南。
如何修复缩放音频在 Windows 10 上不起作用(How to Fix Zoom Audio Not Working on Windows 10)
以下是导致Zoom 音频(Zoom audio)无法正常工作的一些常见原因。尝试根据这些原因分析您的问题,以遵循适当的故障排除方法。
- 如果您的 PC 上的音频设置不正确(incorrect audio settings )并且与录音设备的设置不兼容,您将在Zoom中遇到音频问题。
- 当音频输出静音(audio output is muted)时,您将面临同样的问题。如果会议组织者(meeting organizer)已将会议中的其他所有人静音,则也可能会出现同样的问题。
- 如果 Zoom 使用了不合适的音频扬声器(inappropriate audio speakers),问题会再次出现。
- 一些后台应用程序会干扰 Zoom(background applications are interfering with Zoom),因此其他参与者可能不会更频繁地听到您的音频。
- 如果您的 PC 上有过时的音频驱动程序(outdated audio drivers),您可能会遇到同样的问题。
- 此外,PC 和应用程序(PC and app)中不兼容的音频设置(incompatible audio settings)也会导致Zoom 音频(Zoom audio)无法正常工作。
- 如果麦克风损坏(mic is broken) 或插入不正确(or plugged in incorrectly),Zoom 音频可能根本无法工作。
初步检查(Preliminary Checks)
在您采用高级故障排除方法以确保Windows 10中正确的(Windows 10)Zoom 音频(Zoom audio)设置之前,一些简单的技巧将帮助您解决单击时Zoom 音频无法正常工作的问题。(Zoom audio)确保(Make)您的 PC 满足所有这些初步检查,如果您仍然没有获得任何修复,请转到下一部分。
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重新启动您的 PC(Reboot your PC),与计算机相关的任何临时故障都将得到解决。
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确保正确的互联网连接(Ensure proper internet connectivity),因为视频会议需要足够的带宽限制。如果由于带宽不足导致部分数据包丢失,您可能会在会议期间面临视频卡顿和音频切入的问题。
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使用(Use )与您的 PC 牢固安装的高品质麦克风。(high-quality microphone )
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避免(Avoid) 呼应(echoing)。当您参加会议时,请避免坐在其他共同参与者附近。这有时可能会导致回声和音频问题。
- 始终选择通过计算机音频(Join with Computer Audio )或拨打电话号码(dialing a phone number)加入。
- 将外部麦克风放置在距离(external mic 6 inches away)嘴巴 6 英寸的地方,以避免声音消音。
- 另一方面,如果您使用设备的内置音频设备,请确保您与麦克风的距离在两英尺以内。(two feet of )
- 在 Zoom 上(test call on Zoom)加入测试通话,以确保您在会议期间不会遇到音频问题。
- 最后但并非最不重要的一点是,确保您不在嘈杂的环境(not in a noisy environment)中,背景中有交通声或人群噪音。这将防止您的声音从会议的其他参与者中消失。您还可以为Zoom尝试更好的(Zoom)降噪(noise cancellation)扩展。
专业提示:如何运行测试扬声器和麦克风工具(Pro Tip: How to Run Test Speaker & Microphone Tool)
如果Zoom无法自动检测到您的音频,您可以测试测试扬声器和麦克风工具(Test Speaker & Microphone tool)来解决它。因此,您可以手动选择要在会议中使用的麦克风和扬声器。(microphone and speaker)以下是运行测试扬声器和麦克风工具(Test Speaker & Microphone tool)的几个简单步骤。
1.在Zoom 会议中(Zoom meeting)取消静音(Unmute),然后选择麦克风旁边的克拉图标,如图所示。(carat icon )
2. 现在,选择测试扬声器和麦克风…(Test Speaker & Microphone…)选项。
3. 检查并设置( set the volume)扬声器和麦克风(speaker and microphone)的音量,然后单击完成(Finish)。
按照相同的顺序执行故障排除方法以获得完美的结果来修复Zoom 音频(Zoom audio)无法正常工作的问题。
方法 1:确保麦克风未静音(Method 1: Ensure Mic is Not Muted)
尽管这似乎不是什么大问题,但许多用户都面临Zoom 音频(Zoom audio)无法正常工作的问题,因为他们不会无意中打开麦克风。有一种简单的方法可以检查您的麦克风是否打开并在Windows 10中修改(Windows 10)Zoom 音频(Zoom audio)设置。
1.如果麦克风状态显示Unmute,则表示音频静音。因此(Hence),单击取消静音(Unmute)图标。
2. 现在,麦克风将显示静音(Mute)选项,如图所示。
另请阅读:(Also Read:)如何在Windows 10上(Windows 10)访问声音控制面板(Access Sound Control Panel)
方法 2:允许 Zoom 访问麦克风(Method 2: Allow Zoom to Access Microphone)
您的 PC 将具有允许访问音频和麦克风的应用程序和程序的列表。如果Zoom不在此列表中,则在使用该应用程序时您将听不到任何音频。因此,请确保按照以下步骤在您的 PC 上为Zoom启用音频设置,以修复Zoom audio not working Windows 10错误。
1. 同时按下 Windows + I keys 启动 Windows 设置 (Windows Settings )。
2. 现在,单击 隐私 (Privacy ),如下图所示。
3. 在这里,向下滚动左窗格并单击 麦克风 (Microphone )菜单选项。
4A。启用允许应用访问您的麦克风 (Allow apps to access your microphone )选项,如下图所示。
4B。在同一屏幕上,打开标记为 允许桌面应用程序访问您的麦克风 (Allow desktop apps to access your microphone )的选项,如下图所示。确保Zoom出现在允许的桌面应用程序(desktop apps)列表中。
方法 3:重新启动缩放和关闭(Method 3: Restart Zoom & Close )后台应用程序(Background Applications)
在某些情况下,Zoom可能会在没有音频设备的情况下加载到会议中,导致Zoom 音频(Zoom audio)无法正常工作。如果Zoom干扰您 PC 上的其他应用程序和程序,您可能会遇到Zoom 音频(Zoom audio)无法正常工作的问题。其他一些程序可能会使用您的麦克风,因此您可能无法使用Zoom 音频(Zoom audio)。退出所有应用程序并按照以下说明重新启动Zoom:
1.同时按Ctrl + Shift +Esc keys启动任务管理器(Task manager)。
2. 选择缩放(Zoom)过程并单击结束任务(End task),如下图所示。
3. 使用高内存找到并选择不需要的(unwanted) 后台(background) 进程(processes)并以类似方式禁用它们。
4. 现在重新启动您的 PC(reboot your PC)并再次打开 Zoom 应用程序。
另请阅读:(Also Read:) 如何在 Zoom 上播放 Outburst
方法 4:运行内置疑难解答
(Method 4: Run In-built Troubleshooter
)
如果硬件部分(hardware part)有任何故障或错误,您可能会遇到声音连接问题,排除故障将帮助您解决问题。
选项 I:运行播放音频疑难解答(Option I: Run Playing Audio Troubleshooter)
1. 按 Windows 键(Windows key),键入 控制面板(Control Panel),然后单击 打开(Open)。
2. 设置 View by > Large icons ,然后单击 故障排除 (Troubleshooting )选项。
3. 单击 左侧窗格中的查看全部(View All) 选项。
4.单击 播放音频 (Playing Audio )疑难解答选项以 查找并修复播放声音的问题(Find and fix problems with playing sound)。
5. 单击 播放音频(Playing Audio) 疑难解答中的高级(Advanced) 选项 。
6. 然后,选中 自动应用修复(Apply repairs automatically) 选项并单击 下一步(Next)。
7.疑难解答将开始 检测问题。(detecting problems.)
8. 按照 屏幕上的说明( on-screen instructions) 解决问题。
选项二:运行硬件和设备疑难解答(Option II: Run Hardware & Devices Troubleshooter)
1. 同时按 Windows + R 键(keys) 启动 运行对话框(Run Dialog Box)。
2. 键入 msdt.exe -id DeviceDiagnostic 并单击 OK,如图所示。
3.在 硬件和设备疑难解答(Hardware and Devices troubleshooter) 窗口中单击 下一步 。(Next )
4A。等待它检测到问题,然后单击(Click) 应用此修复(Apply this fix)( 如果有)。
然后, 重新启动(Restart) 您的 PC。
4B。但是,如果故障排除无法识别问题(Troubleshooting couldn’t identify the problem),则会出现以下屏幕 。在这种情况下,您可以尝试本文中列出的其余修复程序。
另请阅读:(Also Read:) 修复 Windows 10(Fix Windows 10) 未安装音频(No Audio) 设备(Devices)
方法 5:修改 Zoom & PC 的音频设置
(Method 5: Modify Audio Settings for Zoom & PC
)
为确保Zoom中的音频电平正确,您的 PC 必须满足一些音频要求。否则,您将在所有视频会议应用程序中面临几个与音频相关的问题。请遵循(Follow)所有这些清单,以确保Windows 10中的正确(Windows 10)缩放音频(Zoom audio)设置。
步骤 I:调整 Windows 音频(Step I: Adjust Windows Audio)
要在Zoom(Zoom)中体验高质量的音频体验,请确保将计算机音量(computer volume)也设置为最佳水平。要检查并修复 PC 上的低音量,请按照以下说明进行操作:
1. 右键单击屏幕右下角的扬声器图标。(Speakers )
2. 然后,选择突出显示的打开音量混合器选项。(Open Volume mixer )
3. 现在,确保将Zoom Meetings的音频级别设置为(Zoom Meetings)最大(max ),如图所示。
您还可以根据需要调整音频电平。
第二步:更改缩放音频设置(Step II: Change Zoom Audio Settings)
当您在会议进行中或之前,在Windows 10中测试您的音频并修改(Windows 10)Zoom音频设置。
1. 启动Zoom并点击您的头像(profile picture)。
2. 然后,选择突出显示的设置选项。(Settings )
3. 现在,切换到左侧窗格中的音频选项卡。(Audio )如果要测试扬声器,请单击“测试扬声器(Test Speaker )”选项。现在将播放测试音。(test tone)如果您听不到任何声音,请调整音量(Volume )滑块或更改扬声器(如果有)。
4. 要测试您的麦克风,请单击测试麦克风(Test Mic )选项。现在将录制您的音频。完成录制后,选择“录制”(Recording )按钮播放音频。
5. 如果您觉得您的音频失真,那么您可以选择另一个麦克风或调整音量滑块(adjust the volume sliders)。
注意:(Note: )我们建议您保持选中自动调整麦克风(Automatically adjusting your microphone )框。不过,如果您想手动调整音频电平,您可以取消选中它。
另请阅读:(Also Read:) 如何拍摄Zoom 会议截图(Zoom Meeting Screenshot)
方法 6:调整麦克风设置(Method 6: Tweak Microphone Settings)
如果您有任何不正确的设置,例如静音麦克风,未设置为默认输入(default input)音频设备的麦克风音量非常低,这可能会阻止Zoom访问您 PC 中设置的音频。按照下面提到的步骤调整麦克风设置以修复Zoom 音频(Zoom audio)无法正常工作的Windows 10问题。
1. 按 Windows 键(Windows key),键入 控制面板(Control Panel),然后单击 打开(Open)。
2. 然后,将查看方式:(View by: )选项设置为大图标(Large icons ),然后单击声音(Sound )链接,如图所示。
3. 接下来,切换到“录制”(Recording )选项卡,右键单击空白区域(empty space)并选中“显示禁用的设备”(Show Disabled Devices )选项,如下图所示。
4.默认设备((Default Device, )如果禁用),右键单击它并选择启用(Enable),如图所示。
5. 然后,右键单击您的默认音频设备并选择属性(Properties )选项,如图所示。
6. 然后,在Speakers Properties选项中,切换到Levels选项卡并确保Speakers值设置为 max。
注意:(Note:)您可以调整滑块以增加/减少音量。
7. 最后,单击Apply > OK 以保存更改并检查问题现在是否已解决。
方法 7:更改默认扬声器和麦克风(Method 7: Change Default Speaker & Microphone )
您的 PC 可以选择任何不同的麦克风或扬声器(microphone or speaker)作为其默认设备(default device),并且您何时可以在会议中使用其他扬声器和麦克风(speaker and microphone)。这可能会导致音频问题。因此(Hence),要么更改PC 上的默认麦克风和扬声器(default microphone & speaker),要么在Zoom会议中使用(Zoom)默认麦克风和扬声器(default microphone & speaker)以避免出现问题。以下是设置默认扬声器和麦克风(default speaker & microphone)的几个步骤,以修复Zoom 音频(Zoom audio)无法正常工作的Windows 10问题。
1. 右击屏幕右下角的声音图标,如图所示。(Sound )
2. 然后,在“声音(Sound )”窗口中,切换到“录音”(Recording )选项卡并右键单击(tab and right-click)要设置为默认(default one)麦克风的麦克风。
3. 现在,选择突出显示的设置为默认设备(Set as Default Device )选项,然后单击Apply > OK 以保存更改。
4. 然后,切换到播放(Playback )选项卡并右键单击要设置为默认扬声器的(default one)扬声器(Speakers)。
5. 现在,选择突出显示的设置为默认设备(Set as Default Device )选项,然后单击Apply > OK 以保存更改。
6. 最后,重启你的电脑(reboot your PC)。
7. 右键单击任务栏中的声音(Taskbar)图标并(Sound) 选择(icon)打开声音设置(Open Sound settings)选项。
8. 在这里,选择正确的输入(Input)设备,例如麦克风(2-高清晰度音频设备)(Microphone (2-High Definition Audio Device))作为默认在选择您的输入设备(Choose your input device)部分。
另请阅读:(Also Read:) 在Zoom 会议中(Zoom Meeting)显示个人资料图片(Show Profile Picture)而不是视频(Video)
方法八:清除浏览器缓存(Zoom网页版)(Method 8: Clear Browser Cache (For Zoom Web Version))
如果您在浏览器中使用Zoom并且在 PC 上面对(Zoom)Zoom没有声音,那么过多的临时数据可能会阻塞Zoom上的音频脚本。这在极少数情况下会发生,但不要给这个机会成为这个问题的原因。按照以下说明清除浏览器缓存(browser cache)以修复Zoom 音频(Zoom audio)无法正常工作的Windows 10问题。
注意:(Note:)此处以Microsoft Edge为例。确保根据您的浏览器执行这些步骤。
1. 启动Edge 浏览器(the Edge browser )并打开一个新选项卡。像之前一样,单击您的个人资料图片附近的三点图标。(three-dotted icon )
注意:(Note: )您可以通过在搜索栏中输入edge://settings/clearBrowserData 直接导航页面以删除Edge中的浏览历史记录。(Edge)
2. 如图所示,导航到左窗格中的隐私、搜索和服务(Privacy, search, and services )选项,如图所示。
3. 然后,向下滚动右侧屏幕并单击(screen and click)清除浏览数据(Clear browsing data )下的选择要清除的(Choose what to clear )选项,如图所示。
4. 在下一个窗口中,根据您的偏好选择框,如浏览历史记录、Cookie 和其他站点数据、缓存的图像和文件(Browsing history, Cookies and other site data, Cached images and files, )等,然后单击立即清除(Clear now ),如下所示。
另请阅读:(Also Read:)如何阻止Microsoft Teams在(Microsoft Teams)启动(Startup)时打开
方法 9:更新或回滚音频驱动程序(Method 9: Update or Rollback Audio Drivers)
如果您使用的是过时版本的音频或耳机驱动程序(audio or headset drivers),您可能会遇到一些与音频相关的问题,因为Zoom版本与驱动程序不兼容。在这种情况下,请尝试更新您 PC 上所有可用的音频驱动程序,以查看您是否已解决问题。
选项 I:更新音频驱动程序(Option I: Update Audio Driver)
如果您系统中的当前驱动程序与Zoom(Zoom)文件不兼容或过时,那么您将面临这个问题。因此,建议您更新您的设备和驱动程序(device and drivers)以修复Zoom 音频(Zoom audio)无法正常工作的Windows 10问题。
1. 单击 开始(Start),键入 设备管理器(device manager),然后按 Enter 键(Enter key)。
2. 双击 声音、视频和游戏控制器( Sound, video, and game controllers) 展开。
3. 右键单击您的 音频驱动程序(audio driver) (例如 Realtek High Definition Audio)并选择 属性(Properties)。
4. 转到 驱动程序(Driver) 选项卡,然后单击 更新驱动程序(Update Driver)
5A。选择自动搜索驱动程序(Search automatically for drivers)。Windows将自动搜索您的 PC 所需的驱动程序并安装它们。 完成该过程后 单击 关闭,完成后(Close)重新启动PC(Restart PC) 。
5B。否则,将显示您设备的最佳驱动程序已安装消息(The best drivers for your device are already installed message will be displayed)。在这种情况下,单击在 Windows 更新上搜索更新的驱动程序,(Search for updated drivers on Windows Update) 这将带您进入 设置 并在下一个(Settings )Windows 更新(Windows update)上搜索驱动程序。
选项二:回滚驱动程序更新(Option II: Rollback Driver Updates)
如果您的系统运行正常并在更新后开始出现故障,则回滚驱动程序可能会有所帮助。驱动程序的回滚将删除系统中当前安装的驱动程序,并将其替换为之前的版本。此过程应消除驱动程序中的任何错误,并可能修复Zoom 音频在(Zoom audio)Windows 10中不起作用。
1. 导航到 Device Manager > Sound, video and game controllers > Audio Driver Properties ,如上一个选项所示。
2. 转到 驱动程序 (Driver )选项卡,然后单击 回滚驱动程序 (Roll Back Driver )按钮。
注意:(Note:) 如果按钮显示为灰色或不可用,这意味着您没有为相应的驱动程序安装任何更新。
3. 在 Driver Package rollback中,给出 为什么要回滚的原因?(Why are you rolling back?) 并单击 是以(Yes) 回滚驱动程序更新。
4. 重新启动(Restart) 您的 Windows 10 PC以在(your Windows 10 PC)系统启动(system boot) 后自动安装相应的驱动程序。
另请阅读:(Also Read:) 在Zoom 会议中(Zoom Meeting)显示个人资料图片(Show Profile Picture)而不是视频(Video)
方法 10:重新安装 Zoom(Method 10: Reinstall Zoom)
如果这些方法都没有帮助您,请尽可能尝试重新安装软件。重新安装Zoom(Zoom)时,所有设置和配置设置都会刷新,因此您有更多机会解决问题。
1. 按 Windows 键(Windows key),键入 控制面板 (Control Panel )并单击 打开(Open)。
2. 现在,选择 突出显示的程序和功能 选项。(Programs and Features )
3. 现在,在列表中,单击 缩放 (Zoom )并选择 卸载 (Uninstall )选项。
4. 然后,在弹出的提示中确认卸载。(Uninstall)然后,在卸载完成后重新启动您的 PC。
5. 从 官网下载(official website)Zoom。
6. 现在,导航到 我的下载 (My downloads )并启动 ZoomInstaller 文件。
7. 按照 屏幕上的说明( on-screen instructions) 在您的 PC 上完成安装。
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我们希望本指南对您有用,您可以修复(fix) Zoom 音频无法正常工作的 Windows 10 问题(Zoom audio not working Windows 10 issue)。让我们知道哪种方法最适合您。此外,如果您对本文有任何疑问或建议,请将它们放在评论部分。
Fix Zoom Audio Not Working Windows 10
Video cоnferencing applicationѕ like Zoom have made the meеting world simpler and easier. You can easily communicate with your meeting participants, friends, or colleagues in Zoom thereby сonducting large Zoom meetings and presentations. Many key features of Zoom are liked by millionѕ of users, yet there are some common іssues likе Zoom audio not working Windows 10. This is very frustrating when you cannot heаr anything from co-participantѕ or when others can’t hear you. We bring to you a perfect guide to fix Zoom audio settings in Windows 10.
How to Fix Zoom Audio Not Working on Windows 10
Here are some common reasons that cause Zoom audio not working problem. Try to analyze your problem based on these reasons to follow appropriate troubleshooting methods.
- If you have incorrect audio settings on your PC and incompatible settings with your recording device, you will face audio issues in Zoom.
- When the audio output is muted, you will face the same problem. If the meeting organizer has muted everyone else in the meeting then too the same issue might occur.
- If Zoom is using inappropriate audio speakers, the problem recurs.
- Some background applications are interfering with Zoom, so your audio might not be heard by other participants more often.
- If you have outdated audio drivers on your PC, you may face the same problem.
- In addition, incompatible audio settings in PC and app also lead to Zoom audio not working issue.
- If the mic is broken or plugged in incorrectly, Zoom audio might not work at all.
Preliminary Checks
Before you head towards advanced troubleshooting methods to ensure proper Zoom audio settings in Windows 10, a few simple hacks will help you fix the Zoom audio not working issue within clicks. Make sure your PC meets all of these preliminary checks and still if you did not attain any fix, move to the next section.
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Reboot your PC and any temporary glitches associated with the computer will be resolved.
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Ensure proper internet connectivity, since video conferencing requires an adequate limit of bandwidth. You may face lagging video issues and audio cut-ins during the meeting if some of the data packets are lost due to insufficient bandwidth.
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Use high-quality microphone which is set firmly with your PC.
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Avoid echoing. When you are attending a meeting, please avoid sitting near other co-participants. This may sometimes cause echo and audio issues.
- Always choose to either Join with Computer Audio or by dialing a phone number.
- Place the external mic 6 inches away from the mouth to avoid audio muffling.
- On the other hand, if you are using an inbuilt audio device from your device, make sure you are within two feet of the distance from the mic.
- Join a test call on Zoom to ensure you face no trouble with audio issues during the meeting.
- Last but not least, make sure you are not in a noisy environment with traffic sounds or crowd noises in the background. This will prevent your voice from fading away from other participants in the meeting. You can also try better noise cancellation extensions for Zoom.
Pro Tip: How to Run Test Speaker & Microphone Tool
If Zoom fails to detect your audio automatically, you can test the Test Speaker & Microphone tool to resolve it. Thus, you may manually select the microphone and speaker to be used in the meeting. Here are a few simple steps to run the Test Speaker & Microphone tool.
1. Unmute your audio in Zoom meeting and select the carat icon next to the mic as shown.
2. Now, select the Test Speaker & Microphone… option.
3. Check and set the volume of your speaker and microphone and click on Finish.
Follow the troubleshooting methods in the same order to attain perfect results to fix Zoom audio not working issue.
Method 1: Ensure Mic is Not Muted
Even though this may seem not a great deal, many users face Zoom audio, not working issues because they do not turn on their mic unintentionally. There is an easy way to check whether your mic is on or not and modify Zoom audio settings in Windows 10.
1. If the mic status displays Unmute, option it means the audio is mute. Hence, click on the Unmute icon.
2. Now, the mic will disaply the option to Mute as shown.
Also Read: How to Access Sound Control Panel on Windows 10
Method 2: Allow Zoom to Access Microphone
Your PC will have a list of applications and programs that are allowed for audio and microphone access. If in case Zoom is not on this list, you cannot hear any audio while using the app. Therefore, ensure the audio settings are enabled for Zoom on your PC by following the below-mentioned steps to fix Zoom audio not working Windows 10 error.
1. Launch Windows Settings by pressing Windows + I keys together.
2. Now, click on Privacy as depicted below.
3. Here, scroll down the left pane and click the Microphone menu option.
4A. Enable Allow apps to access your microphone option as highlighted in the pic below.
4B. On the same screen, toggle on the option marked Allow desktop apps to access your microphone as depicted below. Make sure Zoom appears in the list of allowed desktop apps.
Method 3: Restart Zoom & Close Background Applications
In some cases, Zoom may load into the meetings without audio devices leading to Zoom audio not working problem. If Zoom interferes with other applications and programs on your PC, you may face Zoom audio not working issues. Some other programs may use your microphone and thus, you may not be able to use Zoom audio. Exit all applications and restart Zoom as instructed below:
1. Launch Task manager by hitting Ctrl + Shift +Esc keys simultaneously.
2. Select the Zoom process and click on End task as depicted below.
3. Locate and select the unwanted background processes using high Memory and disable them similarly.
4. Now reboot your PC and open the Zoom app again.
Also Read: How to Play Outburst on Zoom
Method 4: Run In-built Troubleshooter
You may face sound connectivity issues if there are any glitches or bugs on the hardware part, troubleshooting this will help you resolve the same.
Option I: Run Playing Audio Troubleshooter
1. Press the Windows key, type Control Panel, and click on Open.
2. Set View by > Large icons then, click on the Troubleshooting option.
3. Click on View All option in the left pane.
4. Click on the Playing Audio troubleshooter option to Find and fix problems with playing sound.
5. Click on the Advanced option in Playing Audio troubleshooter.
6. Then, check the Apply repairs automatically option and click on Next.
7. The Troubleshooter will start detecting problems.
8. Follow the on-screen instructions to fix the issue.
Option II: Run Hardware & Devices Troubleshooter
1. Press Windows + R keys simultaneously to launch Run Dialog Box.
2. Type msdt.exe -id DeviceDiagnostic and click OK, as shown.
3. Click Next on the Hardware and Devices troubleshooter window.
4A. Wait for it to detect problems and then, Click Apply this fix if any.
Then, Restart your PC.
4B. However, the following screen will appear if Troubleshooting couldn’t identify the problem. In this case, you can try the remaining fixes listed in this article.
Also Read: Fix Windows 10 No Audio Devices are Installed
Method 5: Modify Audio Settings for Zoom & PC
To ensure proper audio levels in Zoom, your PC has to meet some audio requirements. Else, you will face several audio-related issues in all video conferencing applications. Follow all of these checklists to ensure proper Zoom audio settings in Windows 10.
Step I: Adjust Windows Audio
To experience a high-quality audio experience in Zoom, make sure that the computer volume is also set to the optimum level. To check and fix the low volume on your PC, follow the instructions below:
1. Right-click on the Speakers icon in the bottom right corner of the screen.
2. Then, select the Open Volume mixer option as highlighted.
3. Now, make sure the audio levels are set to max for Zoom Meetings as shown.
You can also adjust the audio levels according to your needs.
Step II: Change Zoom Audio Settings
When you are in the middle of a meeting or before, test your audio and modify Zoom audio settings in Windows 10.
1. Launch Zoom and click on your profile picture.
2. Then, select the Settings option as highlighted.
3. Now, switch to the Audio tab on the left pane. If you want to test the speaker, click on the Test Speaker option. The test tone will be played now. If you cannot hear anything, adjust the Volume slider or change the speaker if available.
4. To test your microphone, click on the Test Mic option. Your audio will now be recorded. Once you have finished recording, select the Recording button to playback your audio.
5. If you feel your audio is being distorted, then you can choose another microphone or adjust the volume sliders.
Note: We recommend that you keep Automatically adjusting your microphone box to be checked. Still, if you want to adjust the audio levels manually, you can uncheck it.
Also Read: How to Take Zoom Meeting Screenshot
Method 6: Tweak Microphone Settings
If you have any incorrect settings like muted microphone, mic not set as the default input audio device has very low volume which may prevent Zoom from accessing the audio set up in your PC. Follow the below-mentioned steps to tweak microphone settings to fix Zoom audio not working Windows 10 issue.
1. Hit the Windows key, type Control Panel, and click on Open.
2. Then, set the View by: option to Large icons and click on the Sound link as shown.
3. Next, switch to the Recording tab, right-click on the empty space and check Show Disabled Devices option as illustrated below.
4. The Default Device, if disabled, right-click on it and select Enable as shown.
5. Then, right-click on your default audio device and select the Properties option as depicted.
6. Then, in the Speakers Properties option, switch to the Levels tab and ensure the Speakers value is set to max.
Note: You can adjust the slider to increase/decrease the volume.
7. Finally, click on Apply > OK to save the changes and check if the issue is resolved now.
Method 7: Change Default Speaker & Microphone
Your PC may choose any different microphone or speaker as its default device and when you may use another speaker and microphone in the meeting. This may lead to audio issues. Hence, either change the default microphone & speaker on your PC or use the default microphone & speaker in Zoom meetings to avoid problems. Here are a few steps to set up the default speaker & microphone to fix Zoom audio not working Windows 10 issue.
1. Right-click on the Sound icon in the bottom right corner of the screen as shown.
2. Then, in the Sound window, switch to the Recording tab and right-click on the microphone you would like to set as the default one.
3. Now, select the Set as Default Device option as highlighted and click on Apply > OK to save the changes.
4. Then, switch to the Playback tab and right-click on the Speakers you would like to set as the default one.
5. Now, select the Set as Default Device option as highlighted and click on Apply > OK to save the changes.
6. Finally, reboot your PC.
7. Right-click on the Sound icon in the Taskbar and select the Open Sound settings option.
8. Here, select the correct Input device e.g. Microphone (2-High Definition Audio Device) as default under Choose your input device section.
Also Read: Show Profile Picture in Zoom Meeting Instead of Video
Method 8: Clear Browser Cache (For Zoom Web Version)
If you are using Zoom in your browsers and facing Zoom no sound on PC, then too much temporary data might block the audio scripts on Zoom. This happens in rare cases, yet don’t give a chance for this to be the reason for this issue. Clear your browser cache as instructed below to fix Zoom audio not working Windows 10 issue.
Note: Here, Microsoft Edge is shown as an example. Make sure you follow the steps according to your browser.
1. Launch the Edge browser and open a new tab. Click on the three-dotted icon near your profile image as you did earlier.
Note: You can directly navigate the page to delete browsing history in Edge by typing edge://settings/clearBrowserData in the search bar.
2. As shown, navigate to the Privacy, search, and services option in the left pane as shown.
3. Then, scroll down the right screen and click on Choose what to clear option under Clear browsing data as shown.
4. In the next window, select the boxes according to your preferences like Browsing history, Cookies and other site data, Cached images and files, etc, and click on Clear now as highlighted below.
Also Read: How to Stop Microsoft Teams from Opening on Startup
Method 9: Update or Rollback Audio Drivers
If you are using an outdated version of audio or headset drivers, you may face several audio-related issues since the version of Zoom is incompatible with the drivers. In this case, try updating all the audio drivers available on your PC to see if you have fixed the issue.
Option I: Update Audio Driver
If the current drivers in your system are incompatible or outdated with the Zoom files, then you will face this problem. Therefore, you are advised to update your device and drivers to fix Zoom audio not working Windows 10 issue.
1. Click on Start, type device manager, and hit the Enter key.
2. Double-click on Sound, video, and game controllers to expand.
3. Right-click on your audio driver (e.g. Realtek High Definition Audio) and choose Properties.
4. Go to the Driver tab and click on Update Driver
5A. Choose Search automatically for drivers. Windows will automatically search the drivers needed for your PC and install them. Click on Close after finishing the process and Restart PC once done.
5B. Else, The best drivers for your device are already installed message will be displayed. In this case, click on Search for updated drivers on Windows Update which will take you to Settings and will search for drivers on the next Windows update.
Option II: Rollback Driver Updates
If your system had been working correctly and began to malfunction after an update, rolling back the drivers might help. The rollback of the driver will delete the current driver installed in the system and replace it with its previous version. This process should eliminate any bugs in the drivers and potentially fix Zoom audio not working Windows 10.
1. Navigate to Device Manager > Sound, video and game controllers > Audio Driver Properties as shown in the previous option.
2. Go to the Driver tab, and click on the Roll Back Driver button.
Note: If the button is greyed out or not available, this means that you do not have any updates installed for the respective driver.
3. In the Driver Package rollback, give a reason for Why are you rolling back? and click on Yes to roll back driver updates.
4. Restart your Windows 10 PC to have the appropriate drivers automatically installed after system boot.
Also Read: Show Profile Picture in Zoom Meeting Instead of Video
Method 10: Reinstall Zoom
If none of the methods have helped you, then try to reinstall the software if possible. All the settings and configurational setup will be refreshed when you reinstall Zoom, and hence there are more chances that you will attain a fix for your problem.
1. Press the Windows key, type Control Panel and click on Open.
2. Now, select the Programs and Features option as highlighted.
3. Now, on the list, click on Zoom and select the Uninstall option.
4. Then, confirm Uninstall in the pop-up prompt. Then, reboot your PC after uninstallation is completed.
5. Download Zoom from the official website.
6. Now, navigate to My downloads and launch the ZoomInstaller file.
7. Follow the on-screen instructions to complete the installation on your PC.
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We hope this guide was useful and you could fix Zoom audio not working Windows 10 issue. Let us know which method worked for you the best. Also, if you have any queries or suggestions regarding this article, drop them in the comments section.