Origin是(Origin)Electronic Arts开发的用于购买和玩视频游戏的数字发行平台。(distribution platform)该平台的软件客户端(software client)可用于个人电脑和移动平台。如果您尝试使用Origin 客户端在(Origin client)Windows 10上更新游戏时遇到“文件夹不存在”(Folder does not exist)错误消息(error message),那么您可能会对这篇文章感兴趣。在这篇文章中,我们将确定一些可能触发错误的潜在已知原因,然后提供您可以尝试帮助修复此问题的可能解决方案。
由于以下已知原因,您可能会遇到文件夹不存在(Folder does not exist) 错误消息;(error message)
文件夹不存在- 来源错误(– Origin error)
如果您遇到此文件夹不存在(Folder does not exist)错误,您可以尝试以下我们推荐的解决方案(不分先后顺序),看看是否有助于解决问题。
- 以管理员身份运行 Origin
- 选择一个新的安装文件夹
- 将 Origin 的游戏库(game library)恢复为默认设置
- 允许足够的权限。
让我们看一下解决方案中涉及的步骤的描述。
1]以管理员身份运行Origin
最近的Windows 或 Origin 更新(Windows or Origin updates)可能已更改有关Origin可执行文件的权限的某些内容,并且它可能无法访问在更新之前能够访问的所有文件夹。因此,您可以尝试以管理员身份运行Origin ,看看是否有帮助。(Origin)
这是如何做:
- 在您的计算机上找到Origin 可执行文件。(Origin executable)如果它作为快捷方式位于您的桌面上,只需右键单击该快捷方式并从上下文菜单中选择“(context menu)属性(Properties)”选项。如果没有,您将需要在您的计算机上找到它的安装文件夹。(installation folder)如果您在安装过程中更改了默认文件夹(default folder),请确保导航到该文件夹。
- 导航到“属性”窗口中的“兼容性”选项卡。(Compatibility)
- 在设置部分下,选中( Settings)以管理员身份运行此程序(Run this program as an administrator)选项旁边的框 。
- 单击应用(Apply)>确定(OK)以使更改生效。
检查问题是否仍然存在。如果是这样,请尝试下一个解决方案。
2]选择一个新的安装文件夹
如果问题仅出现在您计算机上的单个游戏中,您可能需要手动选择安装游戏的文件夹。要选择新的安装文件夹(installation folder),请执行以下操作;
- 双击(Double-click)桌面上的Origin 图标(Origin icon)启动Origin 客户端(Origin client)。
- Origin 客户端(Origin client)打开后,单击 窗口顶部菜单中的“游戏”条目以打开您的游戏列表。(Games)您也可以单击 主屏幕(home screen) 左侧菜单中的我的游戏库(My Game Library)条目。
- 在您已安装的游戏列表中找到有问题的游戏,右键单击其图标,然后 从出现的上下文菜单中选择(context menu)更新游戏(Update Game)。
- 出现“文件夹不存在(Folder does not exist)”错误后,单击“选择新文件夹”(Choose New Folder)选项。
- 浏览(Browse)到安装游戏的文件夹并选择它。更新应该会正常进行。
检查问题是否仍然存在。如果是这样,请尝试下一个解决方案。
3]将Origin的游戏库(game library)恢复为默认设置
要将 Origin 的游戏库(game library)恢复为默认设置,请执行以下操作;
- 双击(Double-click)桌面上的Origin 图标(Origin icon)启动Origin 客户端(Origin client)。
- 在Origin 客户端(Origin client)的主屏幕(home screen)中,单击窗口左下角的箭头图标,在您的用户名旁边。
- 单击菜单中的应用程序设置(Application Settings)选项。
- 导航到设置屏幕中的安装和保存选项卡。(Installs & Saves)
- 在“在您的计算机上(On your computer)”部分下,单击“游戏库位置(Game library location)”选项 旁边 的“恢复默认”按钮(Restore default)并确认(option and confirm)可能出现的任何提示。
- 重新启动Origin(Origin)游戏的更新。
现在检查文件夹不存在(Folder does not exist)问题是否仍然出现在您的 Origin 客户端中。如果是这样,请尝试下一个解决方案。
4]允许足够的权限
游戏可能安装在无法访问的文件夹中而没有足够的权限。在这种情况下,为文件夹提供足够的权限可以解决“文件夹不存在 (Folder does not exist )”错误消息。请执行下列操作;
- 在您的计算机上找到游戏的安装文件夹。(installation folder)它可能是您选择的库文件夹,也可能是默认库文件夹,即Origin\Games。
- 右键单击(Right-click)游戏安装所在的文件夹(以游戏命名),然后从出现的上下文菜单中选择(context menu)属性(Properties) 条目。
- 进入“属性”窗口(Properties window)后,导航到里面的“安全(Security)” 选项卡。
- 单击 屏幕底部附近的高级按钮以访问高级权限设置。(Advanced)
- 在新文件夹中,单击添加(Add)按钮以添加新权限。
- 在新窗口中,单击 屏幕左上角的Select a principal按钮。(Select a principal)
- 在输入对象名称以选择(Enter the object name to select)选项下,键入所有应用程序包。(ALL APPLICATION PACKAGES.)
- 确保Type 选项设置为 Allow 并且 Apply to(Applies to) 选项设置为 This folder, subfolders, and files。
- 在窗口的基本权限(Basic permissions)部分下,检查完全控制(Full control)条目。
- 单击确定(OK)以使更改生效。
重新启动Origin 客户端(Origin client)以重新启动更新并检查问题是否已解决。
I hope one of these solutions works for you!
Fix Folder does not exist - Origin error on Windows PC
Origin is a digital distribution platform developed by Electronic Arts for purchasing and playing video games. The platform’s software client is available for personal computer and mobile platforms. If when you try to update a game on Windows 11/10 using the Origin client and you encounter the Folder does not exist error message, then this post might interest you. In this post, we will identify some potential known causes that can trigger the error and then provide the possible solutions you can try to help remediate this issue.
You might encounter the Folder does not exist error message due to the following known causes;
- Administrator permissions.
- Client issues.
- Folder permissions.
Folder does not exist – Origin error
If you’re faced with this Folder does not exist error, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.
- Run Origin as an administrator
- Choose a new installation folder
- Restore Origin’s game library to default settings
- Allow sufficient permissions.
Let’s take a look at the description of the steps involved in the solutions.
1] Run Origin as an administrator
Recent Windows or Origin updates may have changed something regarding the permissions for the Origin executable and it may not be able to access all folders it was able to access before the updates. Therefore, you can try to run Origin as an administrator and see if that helps.
Here’s how:
- Locate the Origin executable on your computer. If it’s located on your desktop as a shortcut, simply right-click the shortcut and choose the Properties option from the context menu. If not, you will need to locate its installation folder on your computer. If you have changed the default folder during the installation, make sure you navigate to it.
- Navigate to the Compatibility tab inside the Properties window.
- Under the Settings section check the box next to the Run this program as an administrator option.
- Click Apply > OK for the changes to take effect.
Check to see if the issue persists. If so, try the next solution.
2] Choose a new installation folder
If the problem only occurs with a single game on your computer, you might need to manually choose the folder where the game is installed. To choose a new installation folder, do the following;
- Double-click the Origin icon on the desktop to launch the Origin client.
- Once the Origin client opens, click the Games entry at the menu at the top of the window to open your list of games. You can also click the My Game Library entry in the left-side menu of the home screen.
- Locate the problematic game in the list of games you have installed, right-click its icon, and choose Update Game from the context menu which will appear.
- Once the Folder does not exist error appears, click the Choose New Folder option.
- Browse to the folder where the game is installed and select it. The update should proceed normally.
Check to see if the issue persists. If so, try the next solution.
3] Restore Origin’s game library to default settings
To restore Origin’s game library to default settings, do the following;
- Double-click the Origin icon on the desktop to launch the Origin client.
- From the home screen of the Origin client, click the arrow icon from the bottom-left part of the window, next to your username.
- Click the Application Settings option from the menu.
- Navigate to the Installs & Saves tab in the settings screen.
- Under the On your computer section, click the Restore default button next to the Game library location option and confirm any prompts which may appear.
- Restart the update for your Origin games.
Now check to see if the Folder does not exist issue still appears in your Origin client. If so, try the next solution.
4] Allow sufficient permissions
The game might be installed in an inaccessible folder without having sufficient permissions. In this case, providing sufficient permissions for the folder can resolve the Folder does not exist error message. Do the following;
- Locate the game’s installation folder on your computer. It might be a library folder you have chosen or it might be the default library folder, that is Origin\Games.
- Right-click the folder where the game’s installation is located (it’s named after the game) and choose the Properties entry from the context menu which will appear.
- Once inside the Properties window, navigate to the Security tab inside.
- Click the Advanced button near the bottom of the screen to access advanced permissions settings.
- Inside the new folder, click the Add button to add new permissions.
- In the new window, click the Select a principal button at the top left part of the screen.
- Under the Enter the object name to select option, type ALL APPLICATION PACKAGES.
- Make sure the Type option is set to Allow and that the Applies to option is set to This folder, subfolders, and files.
- Under the Basic permissions section of the window, check the Full control entry.
- Click OK for the changes to take effect.
Re-launch the Origin client to restart the update and check to see if the issue is resolved.
I hope one of these solutions works for you!