有时,Windows 10开始菜单(Start Menu)可能会填充看似无效的磁贴、下载图标以及不起作用的内容。这发生在您安装 Windows 10 之后,或在2019 年 5 月(May 2019)更新等主要功能更新(feature update)之后(Update),或者当您创建并使用新用户帐户(user account)登录时。以下是有关此问题、发生了什么以及如何解决它的更多信息:
问题:“开始”菜单(Start Menu)中有许多带有无法使用的下载图标的图块
您可以在Windows 10中打开“(Windows 10)开始”菜单(Start Menu),并看到它充满了带有下载图标(download icon)的图块。它们不是真正的Windows 应用程序块,而是充当您的(Windows apps)用户帐户(user account)上尚不可用的应用程序的占位符。它看起来很奇怪,并且不会给人留下积极的第一印象。
如果您将鼠标光标(mouse cursor)悬停在下载磁贴上(download tile),您会看到消息:"A great app is on its way!"
如果您敢于单击任何带有下载图标的图块,则会启动Windows 10的(Windows 10)提示(Tips)应用程序,为您提供一些背景信息(background information):“如果在设置 PC 时“开始”菜单上的应用程序未打开或者他们显示下载图标,请坐好。很可能,该应用程序正在安装或更新,并且很快就会可用。”(If apps on the Start menu don't open while you're setting up your PC or they display the download icon, sit tight. Most likely, the app is being installed or updated and it will be available soon.")
这是部分正确的,但并没有给你完整的画面。发生的情况是,开始菜单(Start Menu)中的那些磁贴指向您的用户帐户(user account)尚不可用的Windows 应用程序(Windows apps)。这些应用程序可能不会随Windows 10或您最新的Windows 10功能更新(feature update)自动安装,或者它们可能是为其他用户帐户(user account)安装的,但不是为您现在使用的帐户安装的。您可能会遇到此问题的另一种情况是在您的Windows 10 PC 上找到这些应用程序,但它们是旧的并且Windows 10正在为它们下载更新。
解决方案:将您的Windows 10 PC 连接到互联网并从(Windows 10)Microsoft Store更新您的所有应用程序(或等待)
在提示(Tips)应用程序中,微软(Microsoft)建议您等待,但这不一定是解决方案。首先(First),您必须将您的Windows 10 PC 连接到可以访问 Internet 的网络。例如,如果您使用的是Windows 10 笔记本电脑或平板电脑(laptop or tablet),请连接到无线网络(wireless network)。如果您使用的是台式电脑,请使用以太网电缆(Ethernet cable)将其连接到网络。如果您的Windows 10 PC 或设备(PC or device)未连接到 Internet,则此问题永远不会自行解决。
为了加快此过程,并让Windows 10 应用程序显示(apps show)在您的开始菜单(Start Menu)上,下一步是启动Microsoft Store并转到下载和更新(Downloads and updates)部分。
然后,使用Microsoft Store手动更新适用于您的 Windows 10 PC 或设备(PC or device)的所有应用程序。要了解有关此过程的更多信息,请阅读:如何在Microsoft Store(Microsoft Store)中手动搜索应用更新。
执行所有应用程序更新后,“开始”菜单(Start Menu)中缺少的应用程序的磁贴应如下面的屏幕截图所示。
现在问题已经解决了。
但是等一下,丢失的应用程序磁贴主要用于Windows 10膨胀软件
我们注意到的一件事是,Windows 10主要针对对良好用户体验(user experience)并不重要的应用程序磁贴显示下载图标(download icon)。其中大多数是微软(Microsoft)用来从Windows 10用户那里获得更多收入的Windows 10膨胀软件。因此,取消固定不需要的图块可能是个好主意。
一个更好的想法可能是完全删除Windows 10过时软件,而不是担心那些丑陋的瓷砖会导致可能无用的应用程序尚未下载或更新。
您的所有 Windows 10应用程序是否都显示(apps show)在“开始”菜单(Start Menu)上?
执行本教程中共享的步骤后,告诉我们您是否设法解决了问题。在我们遇到这种情况的大多数计算机上,我们的解决方案运行良好。然而,有几次,它没有。在下面发表评论(Comment) 并分享(below and share)您解决此问题的经验。
Fix problem: Windows 10 apps are not shown in the Start Menu
At times, the Windows 10 Start Menu may be populated with what appears to be invalid tiles, with download icons, and which do not work. This happens after you install Windows 10, or after a major feature update such as the May 2019 Update, or when you create and log in with a new user account. Here's more information about this problem, what is going on, and how to fix it:
The problem: The Start Menu has many tiles with download icons that do not work
You may open the Start Menu in Windows 10, and see it filled with tiles that have a download icon. They are not real tiles of Windows apps, and act as place holders for apps that are not yet available on your user account. It looks weird, and it does not make for a positive first impression.
If you hover the mouse cursor over a download tile, you see the message: "A great app is on its way!"
If you dare to click on any of the tiles with download icons, the Tips app from Windows 10 is launched, giving you a bit of background information: "If apps on the Start menu don't open while you're setting up your PC or they display the download icon, sit tight. Most likely, the app is being installed or updated and it will be available soon."
That is partially true, but does not give you the whole picture. What's happening is that those tiles from the Start Menu point to Windows apps that are not yet available for your user account. Those apps are probably not installed automatically with Windows 10 or your latest Windows 10 feature update, or they may have been installed for other user accounts, but not for the account that you are using right now. Another situation when you might encounter this problem is when those apps are found on your Windows 10 PC, but they are old and Windows 10 is downloading updates for them.
The solution: Connect your Windows 10 PC to the internet and update all your apps from the Microsoft Store (or wait)
In the Tips app, Microsoft recommends that you wait, but that is not necessarily a solution. First of all, you must connect your Windows 10 PC to a network that has internet access. For example, if you are using a Windows 10 laptop or tablet, connect to a wireless network. If you are using a desktop PC, connect it to the network using an Ethernet cable. If your Windows 10 PC or device is not connected to the internet, this issue is never going to solve itself.
To speed up the process, and have the Windows 10 apps show up on your Start Menu, the next step is to start the Microsoft Store and go to the Downloads and updates section.
Then, use the Microsoft Store to manually update all the apps that are available for your Windows 10 PC or device. To learn more about this process, read: How to manually search for app updates in the Microsoft Store.
After all app updates are performed, the tiles of the missing apps from the Start Menu should show up like in the screenshot below.
The problem is now solved.
But wait, the missing app tiles are mostly for Windows 10 bloatware
One of the things that we noticed is that Windows 10 shows the download icon primarily for the tiles of apps that are not critical to a good user experience. Most of them are Windows 10 bloatware that Microsoft uses to earn more revenue from Windows 10 users. Therefore, it might be a good idea to unpin the tiles you do not want.
An even better idea may be to remove the Windows 10 bloatware altogether, instead of worrying about those ugly tiles that lead to probably useless apps that are not yet downloaded or updated.
Do all your Windows 10 apps show up on your Start Menu?
After performing the steps shared in this tutorial, tell us if you managed to fix your problem. On most of the computers where we encountered this situation, our solution worked well. However, on a few occasions, it did not. Comment below and share your experience with solving this problem.