借助名为Windows Media Creation Tool的支持工具，您可以非常快速地安装和更新您的 Windows 10 。可以实现系统的完美清洁安装。此外，您可以升级您的 PC 或为此构建一个USB 闪存^{(USB flash)}驱动器。但是，有时用户会对错误消息^{(error message)}感到恼火，运行此工具时出现问题^{(There was a problem running this tool)}。当您遇到此错误时，您将无法加载程序并可能会卡在更新过程中。请阅读以下内容，了解如何修复Windows 10 PC 上的Windows Media Creation Tool无法正常工作的问题。^{(Windows Media Creation Tool)}

如何修复 Windows Media 创建工具无法正常工作的问题
^{(How to Fix Windows Media Creation Tool Not Working Issue )}

诊断出问题后，请阅读我们关于如何^(How)使用媒体创建工具创建 Windows 10^{(Create Windows 10)} 安装媒体^{(Installation Media)}的指南。此工具^{(Media Creation Tool.This tool)}通常与错误代码相关联，例如 0x80200013 – 0x90019 或 0x8007005-0x9002 或 0x80070015。触发此问题的原因有多种，例如：

• 语言设置不正确
• 损坏的操作系统文件
• 防病毒冲突
• 残疾人服务
• 存在错误/恶意软件
• 注册表值不正确

方法一：使用另一台电脑^{(Method 1: Use Another Computer)}

如果您有多个系统，那么您可以尝试在另一个系统中运行Windows Media Creation Tool并检查它是否有效。有时由于不同的操作系统^{(operating system)}，您可能会遇到此问题。

• 您应该在另一台计算机上创建一个^{(create a)} 可启动的 ISO 文件^{(bootable ISO file)}/USB。
• 建议您在备用设备中至少保留 6GB RAM^{(maintain at least 6GB RAM)} 存储空间^{(storage space)}。

另请阅读：^{(Also Read:)}如何创建可启动的 Windows 11 ^{(Create Bootable Windows 11)} USB 驱动器^{(USB Drive)}

方法 2：禁用 VPN 客户端^{(Method 2: Disable VPN Client)}

如果您使用的是VPN 客户端^{(VPN client)}，请尝试禁用它，然后尝试更新您的 PC。

1. 按Windows 键^{(Windows key)}，在Windows 搜索栏中^{(Windows Search Bar)}键入VPN 设置^{(VPN Settings)}，然后单击打开^(Open)。

2. 在设置^(Settings)窗口中，选择已连接的 VPN^{(Connected VPN )}（例如vpn2）。 

3. 单击断开连接^(Disconnect)按钮。

4. 现在，关闭^(Off)高级选项^{(Advanced Options)}下以下VPN 选项^{(VPN options)}的切换开关：

• 允许通过计量网络使用 VPN^{(Allow VPN over metered networks)}
• 漫游时允许 VPN^{(Allow VPN while roaming)}

方法3：以管理员身份运行Windows Media Creation Tool^{(Method 3: Run Windows Media Creation Tool as Administrator)}

您需要管理权限才能访问此工具中的一些文件和服务。如果您没有所需的管理权限，您可能会遇到问题。因此^(Hence)，以管理员身份运行它来修复Windows Media Creation Tool无法正常工作的问题。

1. 右键单击​​ Windows Media Creation Tool 图标^{(Windows Media Creation Tool icon)}。

2. 现在，选择Properties，如图所示。

3. 在“属性^(Properties)”窗口中，切换到“兼容性^{(Compatibility )}”选项卡。

4. 现在，选中标有以管理员身份运行此程序^{(Run this program as an administrator)}的框。

5. 最后，点击Apply，然后点击OK保存更改。

另请阅读：^{(Also Read:)}如何在Windows 10中禁用^{(Windows 10)}BitLocker

方法四：删除临时文件^{(Method 4: Delete Temporary Files)}

当您的 PC 有损坏或不必要的文件时，您将遇到此问题。您可以通过清除计算机上的临时文件来对该错误进行排序，如下所示：

1. 按Windows 键^{(Windows key)}，键入%temp%，然后按Enter 键^{(Enter key)}打开AppData Local Temp文件夹。

2. 同时按下Ctrl + A keys文件和文件夹^{(files & folders)}。

3. 右键单击​​并选择删除^{(Delete )}以从 PC 中删除所有临时文件。

4. 接下来，转到桌面。^(Desktop.)

5.在这里，右键单击回收站^{(Recycle Bin)}图标并选择清空回收站^{(Empty Recycle Bin)}选项。

方法 5：更改语言设置^{(Method 5: Change Language Settings)}

如果您的计算机位置和 Windows 10安装文件^{(setup file)}的语言不相关，您将面临此问题。在这种情况下，请按照以下说明将 PC 的语言设置为英语并修复 Windows Media Creation Tool^{(English & fix Windows Media Creation Tool)}无法正常工作的问题：

1. 按Windows 键^{(Windows key)}，键入控制面板^{(control Panel)}。然后，单击Open，如图所示。

2. 将View by选项设置为Category并单击Clock and Region。

3.在下一个屏幕上单击区域。^{(Region )}

4. 在“区域^(Region)”窗口中，切换到“管理^{(Administrative )}”选项卡，单击“更改系统区域设置...”^{(Change system locale…)}按钮。

5. 在这里，将Current system locale: 设置^{(Current system locale: )}为English (United States)，然后单击OK。

注意：^{(Note: )}此设置会影响计算机上的所有用户帐户。

6. 返回管理^{(Administrative)}选项卡，单击突出显示的复制设置...^{(Copy settings… )}按钮。

7. 在这里，确保在将当前设置复制到：^{(Copy your current settings to:)}部分下选中以下字段。^(fields)

• 欢迎屏幕和系统帐户^{(Welcome screen and system accounts)}
• 新用户帐户^{(New user accounts)}

8. 最后，单击OK保存更改并重新启动^{(restart )}您的 PC。

另请阅读：^{(Also Read:)} 修复致命错误未^{(Fix Fatal Error No Language File)}找到语言文件

方法 6：启用所有必要的服务^{(Method 6: Enable All Necessary Services)}

为确保Windows Media Creation Tool正常运行，必须启用一些服务，如BITS 或 Windows 更新。^{(BITS or Windows update)}为了修复Windows Media Creation Tool无法正常工作的问题，您需要确保上述服务正在运行。如果没有，请按照以下说明启用它们：

1.同时按Windows + R keys打开运行^(Run)对话框。

2. 输入services.msc并单击 OK启动服务^(Services)窗口。

3. 向下滚动并找到后台智能传输服务 (BITS)^{(Background Intelligent Transfer Service (BITS))}。

4. 右键单击​​它并选择开始^{(Start )}选项，如下图所示。等待^(Wait)该过程完成。

5. 对给定服务重复步骤 4^{(Step 4)}以启用它们：

• 服务器^(Server)
• IKE 和 AuthIP IPsec 密钥模块^{(IKE and AuthIP IPsec Keying Modules)}
• TCP/IP NetBIOS Helper
• 工作站^{(Workstation)}
• Windows 更新或自动更新^{(Windows Update or Automatic Updates)}

6. 最后，重新启动^(restart)Windows Media Creation 工具^{(Windows Media Creation tool)}并检查问题是否已解决。

方法 7：添加操作系统升级注册表项
^{(Method 7: Add OS Upgrade Registry Key )}

在注册表编辑器^{(Registry Editor)}中进行更改也有助于解决Windows Media Creation Tool not working错误代码^{(error code)}。

1. 启动运行^(Run)对话框。键入regedit并单击OK，如图所示。这将打开 Windows注册表编辑器^{(Registry Editor)}。

2.通过复制并粘贴到地址栏中^{(Address bar)}导航到以下路径^(path)：

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate

3. 现在，右键单击空白区域^{(empty space)}，然后单击New ，然后单击DWORD (32-bit) Value。

4. 在这里，将值名称^{(Value name )}键入为AllowOSUpgrade，如下所示。

5. 右键单击​​ AllowOSUpgrade键并选择Modify...选项，突出显示。

6. 在这里，将Value data:设置为1，然后单击OK。

7. 最后，重新启动^(restart) 您的 Windows 10 PC^{(your Windows 10 PC)}。

另请阅读：^{(Also Read: )}如何在Windows 11中打开^{(Windows 11)}注册表编辑器^{(Registry Editor)}

方法 8：解决 Windows Defender 防火墙干扰^{(Method 8: Resolve Windows Defender Firewall Interference)}

有时，潜在的程序也会被Windows Defender 防火墙^{(Windows Defender Firewall)}阻止。因此^(Hence)，建议您在程序中添加例外或禁用防火墙来解决此问题。请按照以下步骤操作：

方法 8A：允许 Windows Media Creation Tool 通过防火墙^{(Method 8A: Allow Windows Media Creation Tool through Firewall)}

1.通过Windows 搜索^{(Windows Search)}栏启动控制面板，如图所示。^{(Control Panel)}

2. 在这里，设置View by: > Large icons ，然后单击 Windows Defender 防火墙^{(Windows Defender Firewall)} 继续。

3. 接下来，单击 允许应用程序或功能通过 Windows Defender 防火墙^{(Allow an app or feature through Windows Defender Firewall)}。

4A。在给定列表中找到Windows Media 创建工具^{(Windows Media Creation tool)}。然后，按照步骤 8^{(Step 8)}进行操作。

4B。或者，如果列表中不存在该应用程序，请单击允许其他应用程序...按钮。^{(Allow another app…)}

5. 在这里，单击Browse...按钮，如图所示。

6. 选择Windows Media Creation Tool并点击Open。

7. 现在，单击添加^(Add)按钮。

8. 选中与之对应的Private和Public复选框，如突出显示的那样。

9. 最后，单击确定^(OK) 保存更改。

方法 8B：禁用 Windows Defender 防火墙（不推荐）^{(Method 8B: Disable Windows Defender Firewall (Not Recommended))}

禁用防火墙会使您的系统更容易受到恶意软件或病毒的攻击。因此^(Hence)，如果您选择这样做，请确保在解决问题后尽快启用它。

1. 导航至Control Panel > Windows Defender Firewall，如方法 7A^{(Method 7A)}所示。

2.从左侧窗格中选择打开或关闭 Windows Defender 防火墙选项。^{(Turn Windows Defender Firewall on or off)}

3.为所有网络设置选择^{(network settings)}关闭 Windows Defender 防火墙（不推荐）^{(Turn off Windows Defender Firewall (not recommended))}选项。

4.重新启动^(Reboot)您的 PC 以使更改生效。检查Windows Media Creation tool not working错误是否得到纠正。如果没有，请尝试下一个修复。

另请阅读：^{(Also Read:)} 修复^(Fix)Windows 10卡^(Stuck)在准备好 Windows上^{(Getting Windows Ready)}

方法 9：运行防病毒扫描^{(Method 9: Run Antivirus Scan)}

很少有反恶意软件程序可以帮助您从设备中删除错误。因此^(Therefore)，请在您的 PC 上运行防病毒扫描，如下所示：

1. 同时按下Windows + I keys打开 Windows 设置^(Settings)。

2. 在这里，点击更新和安全^{(Update & Security)}，如图所示。

3. 单击左窗格中的Windows 安全性。^{(Windows Security )}

4. 接下来，选择保护区域下的^{(Protection areas)}病毒和威胁保护^{(Virus & threat protection )}选项。

5. 点击扫描选项^{(Scan options)}，如图所示。

6. 根据您的喜好选择扫描选项，然后单击^{(preference and click)}立即扫描。^{(Scan Now.)}

7A。扫描后，所有威胁都将在此处列出。单击^(Click)当前威胁^{(Current threats)}下的开始操作^{(Start actions )}以从系统中删除恶意软件。

7B。如果您的系统中没有任何威胁，系统将显示下面突出显示的无当前威胁消息。^{(No current threats )}

方法10：重新安装Windows Media Creation Tool^{(Method 10: Reinstall Windows Media Creation Tool)}

如果您已经尝试了所有方法并且没有获得修复，请卸载该工具并重新安装它。您的工具将重新启动，您将不会遇到上述问题。

1. 按Windows 键^{(Windows key)}并键入应用程序和功能^{(apps and features)}，然后单击打开^(Open)。

2.在搜索此列表^{(Search this list)}字段中键入并搜索Windows Media Creation Tool 。

3. 点击卸载^(Uninstall)。

4. 再次点击弹出提示中的 卸载按钮进行确认。^(Uninstall)

注意：^(Note:)您可以通过再次搜索确认删除。您将收到以下屏幕。

5. 现在，打开下载 Windows 10 Media Creation Tool 网页^{(Download Windows 10 Media Creation Tool webpage)}。点击立即下载工具^{(Download tool now)}按钮，如图所示。

6. 转到下载^(Downloads)文件夹并运行下载的.exe 文件^{(.exe file)}。

7. 按照屏幕上的说明^{(on-screen instructions)}完成安装过程^{(installation process)}。

专业提示：安装 Windows 2021 年 11 月 10 日更新
^{(Pro Tip: Install Windows 10 November 2021 Update )}

为避免不兼容问题，您可以通过下载 Windows 10 页面将您的 Windows 10 PC 更新到^{(Download Windows 10 page)}2021 年 11 月^{(November 2021)}的最新更新，如图所示。

推荐的：^{(Recommended:)}

• 如何在Windows 11中安装^{(Windows 11)}图形工具^{(Graphics Tool)}
• ^{(Fix VCRUNTIME140.dll)}修复Windows 11^{(Windows 11)}上丢失的VCRUNTIME140.dll
• 电脑电源如何选择
• Windows 10需要多少RAM^{(RAM Do)}

我们希望本指南对您有用，并且您能够修复 Windows 10 PC 上的 Windows Media Creation tool 无法正常工作^{( fix Windows Media Creation tool not working)}的问题。让我们知道哪种方法对您帮助最大。另外，如果您对本文有任何建议，请在评论部分提出。

Fix Windows Media Creation Tool Not Working

You can inѕtall and update your Wіndows 10 very quickly with the help of a supporting tool named Windows Media Creation Tool. A perfect clean installation of the system can be achieved. Additionally, you can upgrade your PC or build a USB flash drive for the same. However, sometimes users are annoyed with the error message, There was a problem running this tool. When you face this error, you will be unable to load the program and might get stuck in the process of updating. Read below to learn how to fix Windows Media Creation Tool not working issue on your Windows 10 PC.

How to Fix Windows Media Creation Tool Not Working Issue

Once the issue is diagnosed, read our guide on How to Create Windows 10 Installation Media with Media Creation Tool.This tool is commonly associated with error codes like 0x80200013 – 0x90019 or 0x8007005-0x9002, or 0x80070015. There are several causes that trigger this issue, such as:

• Incorrect Language settings
• Corrupt operating system files
• Antivirus conflicts
• Disabled services
• Presence of bugs/malware
• Incorrect registry values

Method 1: Use Another Computer

If you have more than one system, then you can try to run Windows Media Creation Tool in another System and check if it works or not. Sometimes due to different operating system, you may face this issue.

• You should create a bootable ISO file/USB on a different computer.
• You are advised to maintain at least 6GB RAM storage space in your alternative device.

Also Read: How to Create Bootable Windows 11 USB Drive

Method 2: Disable VPN Client

If you are using a VPN client, try disabling it and then try updating your PC.

1. Hit the Windows key, type VPN Settings in the Windows Search Bar, and click on Open.

2. In the Settings window, select the Connected VPN (e.g. vpn2). 

3. Click on the Disconnect button.

4. Now, switch Off the toggle for the following VPN options under Advanced Options:

• Allow VPN over metered networks
• Allow VPN while roaming

Method 3: Run Windows Media Creation Tool as Administrator

You need administrative privileges to access a few files and services in this tool. If you do not have the required administrative rights, you might face problems. Hence, run it as an administrator to fix Windows Media Creation Tool not working issue.

1. Right-click on the Windows Media Creation Tool icon.

2. Now, select Properties, as shown.

3. In the Properties window, switch to the Compatibility tab.

4. Now, check the box marked Run this program as an administrator.

5. Finally, click on Apply, then OK to save the changes.

Also Read: How to Disable BitLocker in Windows 10

Method 4: Delete Temporary Files

When your PC has corrupt or unnecessary files, you will encounter this issue. You can sort this error by clearing the temporary files on your computer, as follows:

1. Press the Windows key, type %temp%, and hit the Enter key to open AppData Local Temp folder.

2. Select all the files & folders by pressing Ctrl + A keys together.

3. Right-click and select Delete to remove all the temporary files from the PC.

4. Next, go to Desktop.

5. Here, right-click on the Recycle Bin icon and select Empty Recycle Bin option.

Method 5: Change Language Settings

If the location of your computer and the language of your Windows 10 setup file do not correlate, you will face this issue. In this case, set the language of the PC to English & fix Windows Media Creation Tool not working issue by following the below-mentioned instructions:

1. Press the Windows key, type control Panel. Then, click on Open, as shown.

2. Set the View by option to Category and click on Clock and Region.

3. Click on Region on the next screen.

4. In the Region window, switch to the Administrative tab, click on the Change system locale… button.

5. Here, set the Current system locale: to English (United States) and click OK.

Note: This setting affects all user accounts on the computer.

6. Back in the Administrative tab, click on Copy settings… button shown highlighted.

7. Here, ensure the following fields are checked under Copy your current settings to: section.

• Welcome screen and system accounts
• New user accounts

8. Finally, click on OK to save the changes and restart your PC.

Also Read: Fix Fatal Error No Language File Found

Method 6: Enable All Necessary Services

To ensure the proper functioning of the Windows Media Creation Tool, a few services like BITS or Windows update, have to be enabled. In order to fix Windows Media Creation Tool not working issue, you need to make sure that the said services are running. If not, enable them as explained below:

1. Hit Windows + R keys together to open Run dialog box.

2. Type services.msc and click OK to launch Services window.

3. Scroll down and locate Background Intelligent Transfer Service (BITS).

4. Right-click on it and select Start option, as depicted below. Wait for the process to be completed.

5. Repeat Step 4 for given services to enable them as well:

• Server
• IKE and AuthIP IPsec Keying Modules
• TCP/IP NetBIOS Helper
• Workstation
• Windows Update or Automatic Updates

6. Finally, restart the Windows Media Creation tool and check if the issue is resolved.

Method 7: Add OS Upgrade Registry Key

Making changes in the Registry Editor can also help resolve Windows Media Creation Tool not working error code.

1. Launch Run dialog box. Type regedit and click OK, as shown. This will open Windows Registry Editor.

2. Navigate to the following path by copying and pasting it in the Address bar:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate

3. Now, right-click on the empty space and click on New followed by DWORD (32-bit) Value.

4. Here, type the Value name as AllowOSUpgrade, as depicted below.

5. Right-click on AllowOSUpgrade key and select Modify… option, shown highlighted.

6. Here, set the Value data: to 1 and click on OK.

7. Finally, restart your Windows 10 PC.

Also Read: How to Open Registry Editor in Windows 11

Method 8: Resolve Windows Defender Firewall Interference

Sometimes, potential programs are also blocked by the Windows Defender Firewall. Hence, you are advised to add an exception to the program or disable the firewall to solve this issue. Follow the steps given below:

Method 8A: Allow Windows Media Creation Tool through Firewall

1. Launch Control Panel through Windows Search bar, as shown.

2. Here, set View by: > Large icons and click on Windows Defender Firewall to continue.

3. Next, click on Allow an app or feature through Windows Defender Firewall.

4A. Locate Windows Media Creation tool in the given list. Then, follow Step 8.

4B. Alternately, click Allow another app… button if the app is not present in the list.

5. Here, click on the Browse… button, as shown.

6. Select Windows Media Creation Tool and click on Open.

7. Now, click on Add button.

8. Check the Private and Public checkboxes corresponding to it, as shown highlighted.

9. Finally, click OK to save the changes.

Method 8B: Disable Windows Defender Firewall (Not Recommended)

Disabling the firewall makes your system more vulnerable to malware or virus attacks. Hence, if you choose to do so, make sure to enable it soon after you are done fixing the issue.

1. Navigate to Control Panel > Windows Defender Firewall as shown in Method 7A.

2. Select Turn Windows Defender Firewall on or off option from the left pane.

3. Select the Turn off Windows Defender Firewall (not recommended) option for all network settings.

4. Reboot your PC for changes to take effect. Check whether Windows Media Creation tool not working error is rectified. If not, try the next fix.

Also Read: Fix Windows 10 Stuck on Getting Windows Ready

Method 9: Run Antivirus Scan

Few anti-malware programs can help you remove bugs from your device. Therefore, run an antivirus scan on your PC as follows:

1. Hit Windows + I keys simultaneously to open Windows Settings.

2. Here, click on Update & Security, as shown.

3. Click on Windows Security in the left pane.

4. Next, select the Virus & threat protection option under Protection areas.

5. Click on Scan options, as shown.

6. Choose a scan option as per your preference and click on Scan Now.

7A. All the threats will be enlisted here after the scan. Click on Start actions under Current threats to remove malware from the system.

7B. If you do not have any threats in your system, the system will show the No current threats message shown highlighted below.

Method 10: Reinstall Windows Media Creation Tool

If you have tried all the methods and did not attain a fix, then uninstall the tool and reinstall it. Your tool will be restarted fresh and you will not face the said issue.

1. Hit the Windows key and type apps and features, then click on Open.

2. Type and search for Windows Media Creation Tool in Search this list field.

3. Click on Uninstall.

4. Again, click Uninstall button in the pop-up prompt to confirm. 

Note: You can confirm the deletion by searching for it again. You will receive the following screen.

5. Now, open Download Windows 10 Media Creation Tool webpage. Click on Download tool now button, as shown.

6. Go to Downloads folder and run the downloaded .exe file.

7. Follow the on-screen instructions to complete the installation process.

Pro Tip: Install Windows 10 November 2021 Update

To avoid incompatibility issues, you can update your Windows 10 PC to the latest November 2021 upate via Download Windows 10 page, as shown.

Recommended:

• How to Install Graphics Tool in Windows 11
• Fix VCRUNTIME140.dll Missing on Windows 11
• How to Choose Power Supply for PC
• How Much RAM Do I Need for Windows 10

We hope this guide was useful and you were able to fix Windows Media Creation tool not working issue on your Windows 10 PC. Let us know which method helped you the most. Also, if you have any suggestions regarding this article, please drop them in the comments section.

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