当您的 Microsoft Windows PC无法连接到打印机^{(fails to connect to your printer)}时，您会收到一条错误消息：“Windows 无法连接到打印机”。发生这种情况时，您将无法打印文档^{(can’t print your documents)}或执行与打印机相关的任务。

您收到此错误的一些常见原因是您的打印机已关闭，您没有安装正确的打印机驱动程序，或者您的 PC 有一个小故障。解决这些问题后，您的 PC 将成功连接到打印机，从而可以打印文档。

1.打开你的打印机

您的PC 无法与打印机建立连接的^{(PC can’t make a connection with your printer)}一个通常被忽视的原因是您的打印机已关闭。检查打印机是否已插入并打开，如果您使用的是电源板，请确保它也已打开。

2. 使用Windows 10/11 打印机疑难解答^{(Printer Troubleshooter)}

Windows包含许多疑难解答程序，可帮助您查找和修复问题。一种是打印机故障排除程序，可帮助识别和解决任何与打印机相关的问题^{(resolve any printer-related issues)}。

此疑难解答程序可自行检测并解决大多数问题，只需要您进行最少的交互。

1. 同时按Windows + I 打开设置。
2. ^{(Select Update)}在设置中^(Settings)选择更新和安全^(Security)。
3. ^{(Choose Troubleshoot)}在左侧边栏中选择疑难解答。
4. 选择^{(Select Additional)}右侧的其他疑难解答。
   
   

   

   
   
5. 选择打印机^(Printer)，然后选择运行^(Run)疑难解答。
   
   

   

   
   
6. 等待^(Wait)疑难解答程序找到并修复您的打印机问题。

3.重新启动后台打印服务^{(Print Spooler Service)}

Windows 的后台打印程序服务会^{(Windows’ print spooler service)}存储您的打印作业，直到您的打印机准备好打印它们。当您遇到“Windows 无法连接到打印机^(Printer)”等问题时，停止并重新启动此服务是值得的。

只需一分钟即可关闭并重新打开此服务。

1. 同时按Windows + R启动运行^(Run)。
2. 在“运行”^(Run)框中键入以下内容并按 Enter：services.msc
3. 双击右侧的Print Spooler以打开“^{(Print Spooler)}属性^(Properties)”菜单。
   
   

   

   
   
4. 选择停止^{(Select Stop)}以暂时停止后台处理程序服务。
   
   

   

   
   
   
5. 等待大约十秒钟。
6. ^(Reactivate)通过选择Start重新激活服务。

4. 更新您的打印机驱动程序

当您在 PC 上安装打印机时，Windows会安装所需的驱动程序以允许您的打印机与您的机器进行通信。随着时间的推移，这些驱动程序会变得过时并导致您的打印机出现各种问题。

您的“Windows 无法连接到打印机”错误可能是由过时的打印机驱动程序引起的。在这种情况下，您可以通过更新已安装的驱动程序^{(updating the installed drivers)}来解决问题。Windows 的设备管理器会自动执行该过程，因此您无需手动查找和安装最新的驱动程序。

1. 通过右键单击开始^(Start)菜单图标并选择设备管理器^{(Device Manager)}来打开设备管理^{(Device Manager)}器。
2. 展开打印^(Print)队列部分，右键单击您的打印机，然后选择更新^(Update)驱动程序。
   
   

   

   
   
   
3. 选择^{(Select Search)}自动搜索驱动程序，让Windows找到最新的打印机驱动程序。
   
   

   

   
   
   
4. 等待^(Wait)Windows找到并安装更新的驱动程序。^(Windows)
5. 如果更新的驱动程序不可用，您将看到一条消息，说明您的设备的最佳驱动程序已安装。在这种情况下，您仍然可以通过选择Search^(Search) for updated drivers on Windows Update来强制您的系统检查最新的驱动程序。
   
   

   

   
   

5. 移除并重新安装您的打印机

如果您继续看到“ Windows无法连接到打印机”错误消息，则您的打印机可能未正确安装^{(printer may not be properly installed)}在您的 PC 上。如果您在安装打印机时遇到小问题，通常会发生这种情况。

您可以通过删除^(removing)并重新安装^{(reinstalling)}打印机来解决此打印机错误。

1. ^{(Access Settings)}同时按Windows + I访问设置。
2. 在设置^(Settings)窗口中选择设备。
3. ^{(Choose Printers)}从左侧边栏中选择打印机和扫描仪。
4. 在右侧窗格中选择您的打印机名称，然后选择删除^(Remove)设备。
   
   

   

   
   
   
5. 在提示中选择是以卸载您的打印机。^(Yes)
   
   

   

   
   
   
6. 拔下打印机并将其重新插入 PC。
7. 按照打印机的驱动程序安装向导进行操作。

6. 将有问题的打印机设为^{(Problematic Printer)}默认打印机^{(Default Printer)}

如果您在 PC 上安装了多台打印机，请将故障打印机设为默认打印机，看看是否能解决“ Windows无法连接到打印机”问题。

稍后，您可以根据需要将任何其他打印机设为默认打印机。

1. 按Windows + I打开设置。
2. 选择设备。
3. ^{(Choose Printers)}选择左侧的打印机和扫描仪。
4. 禁用右侧的让 Windows^{(Let Windows)}管理我的默认打印机选项。
   
   

   

   
   
5. 在列表中选择您的打印机，然后选择Manage。
6. 选择设为^(Set)默认值可将选定的打印机设为默认值。
   
   

   

   
   

7.通过安装软件更新^{(Installing Software Updates)}修复 Windows 问题^{(Fix Windows Issues)}

更新 Windows PC^{(update your Windows PC)}时，您会获得各种错误修复程序，可帮助您解决计算机上的问题。您的“ Windows无法连接到打印机”错误可能是系统错误，更新Windows可能会为您解决该问题。

安装Windows^(Windows)更新是免费且容易的，如下所述。

1. 通过右键单击开始^(Start)按钮并选择设置来启动设置。
2. 选择更新和安全。
3. ^{(Choose Windows Update)}在左侧边栏中选择 Windows 更新。
4. ^{(Select Check)}在右侧窗格中选择检查更新。
   
   

   

   
   
   
5. 下载并安装最新更新。
6. 安装更新后重新启动 PC。

“ Windows无法连接到打印机”错误通常是技术故障的结果，您可以按照上述方法进行修复。一旦您应用了这些修复程序，您的打印机应该可以与您的 PC 配合使用，从而使您可以恢复待处理的打印作业^{(your pending print jobs)}。

7 Ways to Fix ”Windows Cannot Connect to the Printer”

When your Microsoft Windows PC fails to connect to your printer, you get an error message: ”Windows Cannot Connect to the Printer.” You can’t print your documents or perform printer-related tasks when this happens.

Some common reasons you get this error is that your printer is turned off, you don’t have the correct printer drivers installed, or your PC has a minor glitch. Once you fix these issues, your PC successfully connects to your printer, allowing you to print your documents.

1. Turn On Your Printer

One commonly overlooked reason your PC can’t make a connection with your printer is that your printer is turned off. Check that the printer is plugged in and turned on, and if you’re using a power strip, make sure that’s turned on, too.

2. Use the Windows 10/11 Printer Troubleshooter

Windows includes many troubleshooters to help you find and fix problems. One is a printer troubleshooter that helps identify and resolve any printer-related issues.

This troubleshooter detects and resolves most issues on its own, requiring minimal interaction from you.

1. Open Settings by pressing Windows + I at the same time.
2. Select Update & Security in Settings.
3. Choose Troubleshoot in the sidebar on the left.
4. Select Additional troubleshooters on the right.
   
   

   

   
   
5. Select Printer and choose Run the troubleshooter.
   
   

   

   
   
6. Wait for the troubleshooter to find and fix your printer issues.

3. Restart the Print Spooler Service

Windows’ print spooler service stores your print jobs until your printer is ready to print them. It’s worth stopping and restarting this service when you experience issues like ”Windows Cannot Connect to the Printer.”

It only takes a minute to turn this service off and back on.

1. Launch Run by pressing Windows + R at the same time.
2. Type the following in the Run box and press Enter: services.msc
3. Double-click Print Spooler on the right to open the Properties menu.
   
   

   

   
   
4. Select Stop to temporarily stop the spooler service.
   
   

   

   
   
   
5. Wait for about ten seconds.
6. Reactivate the service by selecting Start.

4. Update Your Printer’s Drivers

When you install a printer on your PC, Windows installs the required drivers to allow your printer to communicate with your machine. Over time, these drivers become outdated and cause various issues with your printer.

Your ”Windows Cannot Connect to the Printer” error may result from outdated printer drivers. In this case, you can fix the issue by updating the installed drivers. Windows’ Device Manager automates the process, so you don’t have to find and install the latest drivers manually.

1. Open Device Manager by right-clicking the Start menu icon and choosing Device Manager.
2. Expand the Print queues section, right-click your printer, and choose Update driver.
   
   

   

   
   
   
3. Select Search automatically for drivers to let Windows find the latest printer drivers.
   
   

   

   
   
   
4. Wait for Windows to find and install the updated drivers.
5. If newer drivers aren’t available, you’ll see a message saying the best drivers for your device are already installed. In this case, you can still force your system to check for the latest drivers by selecting Search for updated drivers on Windows Update.
   
   

   

   
   

5. Remove and Reinstall Your Printer

If you continue to see the ”Windows Cannot Connect to the Printer” error message, your printer may not be properly installed on your PC. This usually happens if you had minor issues when you installed the printer.

You can get around this printer error by removing and reinstalling the printer.

1. Access Settings by pressing Windows + I at the same time.
2. Select Devices on the Settings window.
3. Choose Printers & scanners from the sidebar on the left.
4. Select your printer name on the right pane and choose Remove device.
   
   

   

   
   
   
5. Select Yes in the prompt to uninstall your printer.
   
   

   

   
   
   
6. Unplug and replug your printer into your PC.
7. Follow your printer’s driver installation wizard.

6. Make Your Problematic Printer the Default Printer

If you’ve installed multiple printers on your PC, make your faulty printer the default and see if that fixes the ”Windows Cannot Connect to the Printer” issue.

Later, you can make any other printer the default if you want.

1. Open Settings by pressing Windows + I.
2. Select Devices.
3. Choose Printers & scanners on the left.
4. Disable the Let Windows manage my default printer option on the right.
   
   

   

   
   
5. Select your printer on the list and choose Manage.
6. Select Set as default to set the selected printer as the default.
   
   

   

   
   

7. Fix Windows Issues by Installing Software Updates

When you update your Windows PC, you get various bug fixes that help you resolve problems on your computer. Your ”Windows Cannot Connect to the Printer” error may be a system error, and updating Windows should likely fix that for you.

It’s free and easy to install Windows updates, as explained below.

1. Launch Settings by right-clicking the Start button and choosing Settings.
2. Select Update & Security.
3. Choose Windows Update in the sidebar on the left.
4. Select Check for updates in the pane on the right.
   
   

   

   
   
   
5. Download and install the latest updates.
6. Restart your PC when you’ve installed the updates.

The ”Windows Cannot Connect to the Printer” error is usually the result of a technical glitch, which you can fix by following the methods outlined above. Once you’ve applied those fixes, your printer should work with your PC, allowing you to resume your pending print jobs.

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