打电话和发短信是手机的基本功能。任何阻止您这样做的事情，例如无法访问的联系人，都会给您带来很大的不便。您所有属于朋友、家人、同事、商业伙伴等的重要号码都保存在您的联系人中。如果您无法在Android 设备(Android device)上打开通讯录，那么这是一个大问题。我们的联系人对我们来说非常有价值和重要。与过去不同，电话簿中甚至没有您可以回溯到的电话簿中的数字的物理副本。(phone book)因此，您需要知道如何解决此问题，我们将为您提供帮助。在本文中，我们将讨论您可以采取的各种步骤来解决无法打开联系人应用程序的问题安卓手机(Android Phone)。
修复无法在安卓手机上打开通讯录(Fix Unable to open Contacts on Android Phone)
1.重启你的手机(1. Restart your Phone)
这是您可以做的最简单的事情。这听起来可能很笼统和模糊，但它确实有效。就像(Just)大多数电子设备一样，您的手机在关闭再打开时也会解决很多问题。重新启动手机将允许Android 系统(Android system)修复任何可能导致问题的错误。只需(Simply)按住电源按钮(power button)，直到电源菜单(power menu)出现，然后单击Restart/Reboot option。手机重启后，检查问题是否仍然存在。
2.清除联系人应用程序的缓存和数据(2. Clear Cache and Data for the Contacts App)
每个应用程序都以缓存文件的形式保存一些数据。如果您无法打开您的联系人，则可能是由于这些残留的缓存文件已损坏。为了解决此问题，您可以随时尝试清除应用程序的缓存和数据(cache and data)。按照以下步骤清除联系人应用程序(Contacts app)的缓存和数据文件(cache and data files)。
1. 进入手机设置(Settings)。
2. 点击应用(Apps)选项。
3. 现在， 从应用程序列表中选择联系人应用程序。(Contacts app)
4. 现在，单击存储(Storage)选项。
5. 您现在将看到清除数据和清除缓存(clear data and clear cache)的选项。点击相应的按钮，上述文件将被删除。
6. 现在，退出设置并尝试再次打开通讯录，看看问题是否仍然存在。
3. Uninstall the Google+ App
许多 Android 用户使用Google+应用程序来管理他们的联系人并将其与他们的Google 帐户(Google account)同步。但是，一些用户报告说Google+会干扰默认联系人应用程序。您可以尝试卸载Google+ app，看看是否能解决问题。您可以通过长按图标然后单击卸载按钮直接从应用程序抽屉中卸载应用程序。(app drawer)但是，如果您使用该应用程序过于频繁并且不想删除它，您也可以从设置中强制停止该应用程序并清除缓存和数据(cache and data)。请(Make)务必在卸载Google+后重新启动您的手机。
4.清除所有语音邮件(4. Clear All Voicemails)
当您的设备上有大量存储的语音邮件时，可能会导致您的联系人应用程序出现故障。即使您删除了语音邮件(delete your voicemails)，其中一些也可能会留在文件夹中。因此，删除它们的最佳方法是清除文件夹。许多用户报告说，删除语音邮件后，无法打开联系人的问题得到了解决。如果上述方法不起作用，删除旧的语音邮件不是一个坏主意。
5.更新安卓操作系统(5. Update Android Operating System)
有时，当操作系统更新(operating system update)挂起时，以前的版本可能会出现一些错误。挂起的更新可能是您的联系人无法打开的原因。让您的软件保持最新始终是一个好习惯。这是因为随着每次新的更新，公司都会发布各种补丁和错误修复，以防止此类问题发生。因此，我们强烈建议您将操作系统更新到最新版本。
1. 进入手机设置(Settings)。
2. 点击系统(System)选项。
3. 现在，点击软件更新(Software update)。
4. 您将找到检查软件更新(Check for Software Updates)的选项。点击它。
5. 现在，如果您发现有可用的软件更新(software update)，请点击更新选项。
6.等待(Wait)一段时间，下载并安装更新。在此之后，您可能需要重新启动手机。
手机重新启动后，尝试打开通讯录，看看您是否能够解决无法在 Android 手机上打开通讯录的问题。 (fix unable to open Contacts on Android Phone issue. )
6. 重置应用偏好(6. Reset App Preferences)
根据各种Android用户的报告和反馈，重置您的应用偏好可能会解决问题。当您重置应用首选项时，您将恢复为所有应用的默认设置。通知权限、媒体自动下载、后台数据消耗、停用等所有设置都恢复为默认设置。由于这种方法已经对某些人有效，因此自己尝试没有任何害处。
1. 打开手机上的设置菜单。(Settings menu)
2. 现在，点击应用程序(Apps)选项。
3. 现在，点击屏幕右上角的菜单按钮（三个垂直点）(menu button (three vertical dots))。
4.从下拉菜单中选择重置应用首选项选项。(Reset app preferences)
5. 现在，屏幕上会弹出一条消息，通知您此操作将导致的更改。只需单击(Simply click)“重置”按钮(Reset button)，应用程序默认设置就会被清除。
7.检查应用程序的权限(7. Checks the App’s Permission)
听起来有点奇怪，但联系人(Contacts)应用程序可能没有访问您的联系人的权限。与所有其他应用程序一样，通讯录(Contacts)应用程序需要某些事情的权限，而访问联系人就是其中之一。但是，由于某些更新或错误，此权限可能已被撤销。请按照以下步骤检查并恢复应用程序的权限。
1. 打开手机设置(Settings)。
2. 选择应用程序(Apps)选项。
3. 现在，从应用程序列表中选择联系人应用程序。(Contacts app)
4. 点击权限(Permissions)选项。
5. 确保已打开Contact 选项(Contact option)的切换开关。
8.以安全模式启动设备(8. Start Device in Safe Mode)
如果问题仍然存在，那么我们需要尝试更复杂的方法来解决问题。问题可能是由于您最近在手机上安装的第三方应用程序造成的。确认这一理论的唯一方法是在安全模式下(Safe mode)运行设备。在安全模式下，只允许运行内置的默认系统应用程序。(default system apps)这意味着您的通讯录应用程序将在安全模式下运行(Safe mode)。如果它在安全模式下正常工作，则表明问题出在某些第三方应用程序上。为了在安全模式下(Safe mode)重新启动设备，请按照以下简单步骤操作。
1.按住电源按钮(Press and hold the power button)，直到您在屏幕上看到电源菜单(power menu)。
2. 现在，继续按下电源按钮(power button)，直到您看到一个弹出窗口，要求您以安全模式重新启动。( safe mode.)
3.点击(Click)确定，设备将重新启动并以安全模式重新启动。
4. 现在，再次尝试打开您的联系人。如果它现在可以正常工作，则表明问题是由某些第三方应用程序引起的。
9.摆脱有故障的应用程序(9. Get rid of the Faulty App)
如果您发现无法在Android上打开联系人的原因是第三方应用程序有问题，那么您需要将其删除。最简单的方法是逐个删除最近添加的应用程序。每次卸载应用程序时，请重新启动设备并查看问题是否仍然存在。
1. 进入手机设置(Settings)。
2. 现在单击应用程序(Apps)选项。
3. 查找最近安装的应用程序并删除(recently installed apps and delete)其中一个。
4. 现在重新启动设备并尝试打开您的联系人。如果问题仍然存在，请重复步骤 1-3 并删除其他应用程序。
5. 只要最近添加的应用程序未删除且问题(issue isn)未解决，请继续此过程。
10. Alter the Date/Time Format
很多安卓(Android)用户反映，更改手机的日期和时间格式已经解决了(date and time format)安卓(Android)无法打开联系人的问题。请按照以下步骤了解如何更改date/time format。
1. 进入手机设置(Settings )。
2. 单击系统(System)选项卡。
3. 现在，选择日期和时间(Date and Time)选项。
4. 在这里，启用24 小时时间格式(24-hour time format)。
5. 之后，尝试使用联系人，看看您是否能够解决无法在 Android 手机上打开联系人的问题。 (fix unable to open Contacts on Android Phone issue. )
11.在手机上执行恢复出厂设置(11. Perform Factory Reset on your Phone)
如果上述所有方法都失败了，这是您可以尝试的最后手段。如果没有其他方法，您可以尝试将手机重置为出厂设置，看看是否可以解决问题。选择恢复出厂设置(factory reset)会删除您所有的应用程序、它们的数据以及其他数据，例如手机中的照片、视频和音乐。由于这个原因，建议您在进行出厂重置(factory reset)之前创建备份。当您尝试将手机恢复出厂设置(factory reset)时，大多数手机都会提示您备份数据。您可以使用内置工具进行备份或手动进行备份，选择权在您手中。
1. 进入手机设置(Settings)。
2. 点击系统(System)选项卡。
3. 现在，如果您尚未备份数据，请单击备份您的数据选项(Backup your data option)将您的数据保存在 Google Drive 上。
4. 之后，单击重置选项卡(Reset tab)。
5. 现在，单击重置电话选项(Reset Phone option)。
6. 这需要一些时间。手机再次重启后，请尝试再次打开“通讯录(Contacts)”应用。如果问题仍然存在，那么您需要寻求专业帮助并将其带到服务中心(service centre)。
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我希望上述教程对您有所帮助，并且您能够 修复无法在 Android 手机上打开联系人的(Fix Unable to open Contacts on Android Phone)问题。但是，如果您仍有任何问题，请随时在评论部分(comment section)提出。
Fix Unable to open Contacts on Android Phone
Making phone cаlls and sending texts are the basic functions of a mobile phone. Anything that prevents you from doing so, like inaccessible Contacts, is a major inconvenience. All your important numbers belonging to friends, family, colleagues, business partners, etc. are saved in your contacts. If you are unаble to open Contacts on your Android device, then it is a matter of major conсern. Our contacts are extremely valuable and important to us. Unlike olden times, thеrе isn’t even a physical copy of the numbers in a phone book somewhеre that you can fall back to. Therefore, you need to know how to solve this problem and we are gоing to help you. In this article, we will discuss the vаrious stepѕ that yoυ can take to solvе the problem of unable to open the contacts аpp on Android Phone.
Fix Unable to open Contacts on Android Phone
1. Restart your Phone
This is the simplest thing that you can do. It might sound pretty general and vague but it actually works. Just like most electronic devices, your mobiles too resolve a lot of problems when turned off and on again. Rebooting your phone will allow the Android system to fix any bug that might be responsible for the problem. Simply hold down your power button until the power menu comes up and click on the Restart/Reboot option. Once the phone restarts, check if the problem still persists.
2. Clear Cache and Data for the Contacts App
Every app saves some data in the form of cache files. If you are unable to open your contacts, then it might be due to these residual cache files getting corrupted. In order to fix this problem, you can always try clearing the cache and data for the app. Follow these steps to clear the cache and data files for the Contacts app.
1. Go to the Settings of your phone.
2. Tap on the Apps option.
3. Now, select the Contacts app from the list of apps.
4. Now, click on the Storage option.
5. You will now see the options to clear data and clear cache. Tap on the respective buttons and the said files will be deleted.
6. Now, exit settings and try opening Contacts again and see if the problem still persists.
3. Uninstall the Google+ App
A lot of Android users use Google+ app to manage their contacts and sync them with their Google account. However, some users have reported Google+ causing interference with the default contacts app. You can try to uninstall the Google+ app and see if it solves the problem. You can uninstall the app directly from the app drawer by long pressing on the icon and then clicking on the uninstall button. However, if you use the app too often and would not like to delete it, you can also force stop the app from the settings and clear cache and data. Make sure to reboot your phone after uninstalling Google+.
4. Clear All Voicemails
When you have a lot of stored voicemail on your device, it could cause your contacts app to malfunction. Even after you delete your voicemails, it is possible that some of them are left behind in the folder. Therefore, the best way to remove them is by clearing the folder. A lot of users have reported that the issue of contacts not opening was solved upon the removal of voicemails. It would not be a bad idea to delete your old voicemail messages if the above methods did not work.
5. Update Android Operating System
Sometimes when an operating system update is pending, the previous version might get a little buggy. The pending update could be a reason behind your Contacts not opening. It is always a good practice to keep your software up to date. This is because with every new update the company releases various patches and bug fixes that exist to prevent problems like this from happening. Therefore, we would strongly recommend you to update your operating system to the latest version.
1. Go to the Settings of your phone.
2. Tap on the System option.
3. Now, click on the Software update.
4. You will find an option to Check for Software Updates. Click on it.
5. Now, if you find that a software update is available then tap on the update option.
6. Wait for some time while the update gets downloaded and installed. You might have to restart your phone after this.
Once the phone restarts try opening Contacts and see if you’re able to fix unable to open Contacts on Android Phone issue.
6. Reset App Preferences
Based on reports and feedbacks from various Android users, resetting your app preferences might solve the problem. When you reset app preferences you revert back to the default settings for all your app. All the settings like permission for notification, media auto-download, background data consumption, deactivation, etc. gets reverted back to default. Since this method has already worked for some people, there isn’t any harm in trying it yourself.
1. Open the Settings menu on your phone.
2. Now, tap on the Apps option.
3. Now, tap on the menu button (three vertical dots) on the top right-hand side of the screen.
4. Select the Reset app preferences option from the drop-down menu.
5. Now, a message will pop up on the screen to inform you about the changes that this action will lead to. Simply click on the Reset button and the app defaults will get cleared.
7. Checks the App’s Permission
It sounds a bit strange but it is possible that the Contacts app does not have the permission to access your contacts. Like all other apps, Contacts app needs permission for certain things, and accessing contacts is one of them. However, it is possible that due to some update or by mistake, this permission has been revoked. Follow the steps given below to check and restore the permission to the app.
1. Open Settings on your phone.
2. Select the Apps option.
3. Now, select the Contacts app from the list of apps.
4. Tap on the Permissions option.
5. Make sure that the toggle is switched on for the Contact option.
8. Start Device in Safe Mode
If the problem still persists, then we need to try a bit more complicated approach to solve the problem. The problem could be due to a third-party app that you have recently installed on your phone. The only way to confirm this theory is by running the device in Safe mode. In safe mode, only the in-built default system apps are allowed to run. This means that your Contacts app will be functional in the Safe mode. If it works properly in the safe mode, then it would indicate that the problem lies with some third-party app. In order to restart the device in Safe mode, follow these simple steps.
1. Press and hold the power button until you see the power menu on your screen.
2. Now, continue pressing the power button until you see a pop-up asking you to reboot in safe mode.
3. Click on okay and the device will reboot and restart in safe mode.
4. Now, try opening your contacts again. If it works properly now, it would indicate that the problem is caused by some third-party app.
9. Get rid of the Faulty App
If you find out that the reason behind contacts not opening on Android is a faulty third-party app, then you need to remove it. The easiest way to do this is by deleting the recently added apps, one by one. Every time you uninstall an app, restart your device and see if the problem still exists.
1. Go to the Settings of your phone.
2. Now click on the Apps option.
3. Look for the recently installed apps and delete one of them.
4. Now reboot the device and try opening your contacts. If the problem still exists repeat steps 1-3 and delete a different app this time.
5. Continue this process as long as the recently added apps are not removed and the issue isn’t resolved.
10. Alter the Date/Time Format
A lot of Android users have reported that changing the date and time format of your phone has fixed the problem of contacts not opening on Android. Follow the steps given below to learn how to change the date/time format.
1. Go to Settings of your phone.
2. Click on the System tab.
3. Now, select the Date and Time option.
4. Here, enable the 24-hour time format.
5. After that, try using contacts and see if you’re able to fix unable to open Contacts on Android Phone issue.
11. Perform Factory Reset on your Phone
This is the last resort that you can try if all of the above methods fail. If nothing else works, you can try to reset your phone to the factory settings and see if it resolves the problem. Opting for a factory reset would delete all your apps, their data, and also other data like photos, videos, and music from your phone. Due to this reason, it is advisable that you create a backup before going for a factory reset. Most phones prompt you to backup your data when you try to factory reset your phone. You can use the in-built tool for backing up or do it manually, the choice is yours.
1. Go to the Settings of your phone.
2. Tap on the System tab.
3. Now, if you haven’t already backed up your data, click on the Backup your data option to save your data on Google Drive.
4. After that, click on the Reset tab.
5. Now, click on the Reset Phone option.
6. This will take some time. Once the phone restarts again, try opening the Contacts app again. If the problem still persists then you need to seek professional help and take it to a service centre.
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I hope the above tutorial was helpful and you were able to Fix Unable to open Contacts on Android Phone issue. But if you still have any questions then feel free to ask them in the comment section.
