许多用户在尝试启动内置Microsoft应用程序(如Alarm、Photos、Maps、Mail等时)报告了SmartScreen 程序的问题。(SmartScreen program)显示错误消息“(error message reading ‘)无法立即访问 Windows SmartScreen(Windows SmartScreen can’t be reached right now) ”选项无论如何运行应用程序。上述错误主要是由于互联网连接不佳或没有互联网连接造成的。其他可能引发问题的原因包括错误配置的安全设置、SmartScreen已被用户或最近安装的恶意软件应用程序(malware application)禁用、来自代理服务器的干扰、SmartScreen因维护等原因停机。
随着通过互联网发生的网络钓鱼和病毒攻击数量的增加,微软(Microsoft)不得不加强其游戏并保护其用户不成为任何此类基于网络的攻击的牺牲品。Windows SmartScreen是每个版本的(Windows SmartScreen)Windows 8和 10上基于云的原生应用程序,可在通过Microsoft Edge 和 Internet Explorer 上网(Microsoft Edge and Internet Explorer)时提供针对各种攻击的保护。该应用程序阻止您访问恶意网站并从 Internet 下载任何可疑文件或应用程序。SmartScreen 在确定某事的恶意性质时完全阻止它,并且当不确定某个应用程序时,将显示一条警告消息(warning message)并让您选择继续或不继续。
无法访问 Windows SmartScreen 问题是一个容易修复的问题,本文讨论了所有可能的解决方案。(The Windows SmartScreen Can’t be reached issue is an easy one to fix and all the potential solutions for the same have been discussed in this article.)
修复:现在无法访问 Windows SmartScreen(Fix: Windows SmartScreen Can’t Be Reached Right Now)
修复 SmartScreen Can't be Reached问题并不是(issue isn)很困难,只需逐个检查所有可疑的罪魁祸首即可完成。您应该首先检查SmartScreen 状态(SmartScreen status)及其设置(Settings)。如果一切配置正确,请尝试禁用任何活动代理服务器并创建另一个Windows 用户(Windows user)帐户。
首先,检查您的互联网连接(internet connection)并验证它是否正常工作。由于SmartScreen是一个基于云的安全程序(security program)(SmartScreen会根据报告的(SmartScreen)网络钓鱼(phishing)和恶意站点的动态列表检查您访问的所有网站),因此稳定的连接是其运行的必要条件。尝试断开ethernet cable/WiFi一次,然后重新连接。如果互联网不是(internet isn)导致问题的原因,请继续使用以下解决方案。
方法 1:确保 SmartScreen 已启用并检查设置(Method 1: Ensure SmartScreen is Enabled & Check Settings)
在转向任何高级解决方案之前,让我们确保您的计算机上没有禁用SmartScreen 功能。(SmartScreen feature)除此之外,您还需要检查SmartScreen设置。用户可以选择是否希望SmartScreen 过滤器扫描所有文件和应用程序、 (SmartScreen filter)Edge上的恶意网站和Microsoft 应用程序(Microsoft Apps)。为了获得最大的安全性并(safety and protection)防止任何 Web 攻击,应为上述所有项目启用SmartScreen 过滤器。(SmartScreen filter)
检查 SmartScreen 是否已启用(To check if SmartScreen is Enabled)
1. 按Windows key + R启动运行(Run)命令框,键入gpedit.msc并按Enter打开本地组策略编辑器( Local Group Policy Editor)。(如果您的计算机中缺少组策略编辑器,请访问(group policy editor)如何(How)安装组策略编辑器(Group Policy editor)。)
2.使用左侧窗格中的导航菜单沿着以下路径前进(单击(Head)小(navigation menu)箭头展开(Click)文件夹。)
Computer Configuration > Administrative Templates > Windows Components > File Explorer
3. 现在,双击(ouble-click )(或右键单击并选择编辑(Edit))配置 Windows Defender SmartScreen(Configure Windows Defender SmartScreen )项目(d)。
4. 在以下窗口中,确保已选择启用(Enabled )。单击应用(Apply )保存更改,然后单击确定(Ok )退出。
配置 SmartScreen 设置(To Configure SmartScreen Settings)
1. 按Windows key + I 启动Windows 设置( Windows Settings)。点击更新和安全(Update & Security)。
2. 使用左侧导航菜单(navigation menu),移动到Windows 安全(Windows Security)选项卡。
3. 单击右侧面板上的打开 Windows 安全按钮。(Open Windows Security)
4. 切换到应用和浏览器控制(App & browser control )选项卡,然后单击基于信誉的保护设置(Reputation-based protection settings)
5. 确保所有三个选项(检查应用程序和文件、Microsoft Edge 的 SmartScreen 和可能不需要的应用程序阻止(Check apps and files, SmartScreen for Microsoft Edge, and Potentially unwanted app blocking))切换都已打开(ON)。
6. 重新启动计算机以应用SmartScreen 设置(SmartScreen setting)更改。
另请阅读:(Also Read:)在Windows 10中禁用数据收集(Data Collection)(保护您的隐私(Your Privacy))
方法 2:禁用代理服务器(Method 2: Disable Proxy Server)
许多用户已经能够通过关闭内置代理服务器(proxy server)来解决“无法立即访问 Windows SmartScreen”问题。如果您还不知道,代理服务器(proxy server)是您和互联网之间的网关。它们充当网络过滤器(web filter)、防火墙、确保用户隐私并缓存经常访问的网站,这有助于改善网页加载时间(page load time)。有时,代理服务器(proxy server)可能会干扰SmartScreen 过滤器(SmartScreen filter)的运行并提示问题。
1. 再次启动Windows 设置(Windows Settings),这一次,打开网络和 Internet(Network & Internet)设置。
2. 移动到代理(Proxy )选项卡并打开(toggle on )右侧面板上自动检测设置( Automatically detect setting)下的开关。
3. 接下来,关闭(toggle off the ‘Use a proxy server’ )手动代理设置(Manual Proxy setup)下的“使用代理服务器”开关。
4. 关闭设置窗口并重新启动计算机(Restart your computer)。检查SmartScreen 错误(SmartScreen error)是否仍然存在。
方法 3:创建新用户帐户(Method 3: Create a New User Account)
某些不一致或您当前帐户的自定义设置很可能是SmartScreen问题背后的罪魁祸首,因此创建一个新的用户帐户(user account)将有助于提供一个全新的状态。但是,您在一段时间内设置的自定义设置将被重置。
1. 再次打开设置( Settings)并点击账户(Accounts)。
2. 选择家庭和其他用户(Family & other users )页面上的添加其他到此 PC(Add some else to this PC)选项。
3. 在以下弹出窗口中,单击我没有此人的登录信息(I don’t have this person’s sign-in information)超链接。
4. 输入新帐户的邮件地址或(Mail address)使用电话号码(use a phone number),然后单击下一步(Next)。您甚至可以获得一个全新的电子邮件地址(email address)或在没有Microsoft 帐户(Microsoft account)(本地用户帐户(user account))的情况下继续。
5.填写(Fill)其他用户凭据(密码、国家和出生日期(birth date)),然后单击下一步(Next )完成。
6. 现在,按Windows 键(Windows key)启动“开始”菜单(Start menu)并单击您的个人资料图标(Profile icon)。退出(Sign out)您当前的帐户。
7.从登录屏幕登录您的新帐户并( Log in to your new account)验证(verify)Windows SmartScreen 问题(Windows SmartScreen issue)是否仍然存在。
推荐的:(Recommended:)
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这就是本文的内容,我们希望本文对您有所帮助,并且您能够修复 Windows SmartScreen Can't Be Reached Right Now(fix Windows SmartScreen Can’t Be Reached Right Now)错误。如果没有,请在评论中与我们联系,我们将进一步帮助您。
Fix: Windows SmartScreen Can't Be Reached Right Now
Many users have been reporting issues with the SmartScreen program when trying to launch built-in Microsoft applicatіons like Alarm, Photoѕ, Maps, Mail, etc. An error mеssage reаding ‘Windows SmartScreen can’t be reached right now’ is displayed with the option to Run the application anyway or not. The said error is primarily caused due to a poor or no internet connection. Other reasons that may prompt the issue include misconfigured security settings, SmartScreen has been disabled by either the user or a recently installed malware application, interference from proxy servers, SmartScreen is down for maintenance, etc.
With a rise in the number of phishing and virus attacks occurring via the internet, Microsoft had to step up its game and safeguard its users from falling prey to any such web-based attack. Windows SmartScreen, a native cloud-based application on every version of Windows 8 and 10, offers protection against all kinds of attacks when surfing the web through Microsoft Edge and Internet Explorer. The application stops you from visiting malicious websites and downloading any suspicious files or applications from the internet. SmartScreen when sure about the malicious nature of something, blocks it entirely, and when not sure about an application, will display a warning message and give you the choice to either continue or not.
The Windows SmartScreen Can’t be reached issue is an easy one to fix and all the potential solutions for the same have been discussed in this article.
Fix: Windows SmartScreen Can’t Be Reached Right Now
Fixing the SmartScreen Can’t be Reached issue isn’t very difficult and can be done by simply going over all the suspected culprits one by one. You should start by checking SmartScreen status and its Settings. If everything is properly configured, trying disabling any active proxy servers and creating another Windows user account.
Firstly, check your internet connection and verify it is working properly. Since SmartScreen is a cloud-based security program (SmartScreen checks all the websites you visit against a dynamic list of reported phishing and malicious sites), a stable connection is a must for its operation. Try disconnecting the ethernet cable/WiFi once and then reconnect. If the internet isn’t the causing issue, move on to the solutions below.
Method 1: Ensure SmartScreen is Enabled & Check Settings
Before moving onto any advanced solutions, let’s ensure that the SmartScreen feature is not disabled on your computer. Along with that, you will also need to check the SmartScreen settings. Users can choose if they want the SmartScreen filter to scan all files & applications, malicious websites on Edge, and Microsoft Apps. For maximum safety and protection against any web attacks, the SmartScreen filter should be enabled for all the above items.
To check if SmartScreen is Enabled
1. Press Windows key + R to launch the Run command box, type gpedit.msc and press Enter to open the Local Group Policy Editor. (If the group policy editor is missing from your computer, visit How to install Group Policy editor.)
2. Head down the following path using the navigation menu on the left pane (Click on the tiny arrows to expand a folder.)
Computer Configuration > Administrative Templates > Windows Components > File Explorer
3. Now, double-click (or right-click and select Edit) on the Configure Windows Defender SmartScreen item.
4. On the following window, ensure Enabled is selected. Click on Apply to save changes and then Ok to exit.
To Configure SmartScreen Settings
1. Press the Windows key + I to launch Windows Settings. Click on Update & Security.
2. Using the left navigation menu, move to the Windows Security tab.
3. Click on the Open Windows Security button on the right panel.
4. Switch to the App & browser control tab and click on Reputation-based protection settings
5. Make sure that all the three options (Check apps and files, SmartScreen for Microsoft Edge, and Potentially unwanted app blocking) toggles are turned ON.
6. Restart the computer to apply the SmartScreen setting changes.
Also Read: Disable Data Collection in Windows 10 (Protect Your Privacy)
Method 2: Disable Proxy Server
Many users have been able to get around the ‘Windows SmartScreen Can’t Be Reached Right Now’ issue by turning off the built-in proxy server. If you aren’t already aware, proxy servers are a gateway between you and the internet. They act as a web filter, firewall, ensure user privacy, and cache frequently visited websites which helps in improving web page load time. Sometimes, a proxy server may interfere with the operation of the SmartScreen filter and prompt issues.
1. Launch Windows Settings again and this time, open Network & Internet settings.
2. Move to the Proxy tab and toggle on the switch under the Automatically detect setting on the right panel.
3. Next, toggle off the ‘Use a proxy server’ switch under the Manual Proxy setup.
4. Close the Settings window and Restart your computer. Check if the SmartScreen error still persists.
Method 3: Create a New User Account
It is quite possible that certain inconsistencies or the custom settings of your current account may be the culprit behind SmartScreen issues so creating a new user account will help provide a clean slate. However, the custom settings you have set over the course of time will be reset.
1. Once again open Settings and click on Accounts.
2. Select the Add some else to this PC option on the Family & other users page.
3. In the following pop-up, click on the I don’t have this person’s sign-in information hyperlink.
4. Enter the Mail address for the new account or use a phone number instead and click on Next. You can even get an entirely new email address or continue without a Microsoft account (local user account).
5. Fill in the other user credentials (password, country, and birth date) and click on Next to finish.
6. Now, press the Windows key to launch the Start menu and click on your Profile icon. Sign out of your current account.
7. Log in to your new account from the Sign-in screen and verify if the Windows SmartScreen issue still persists.
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That’s it for this article and we hope this article was helpful and you were able to fix Windows SmartScreen Can’t Be Reached Right Now error. If not, get in touch with us in the comments and we will help you out further.