Amazon Fire Stick具有许多功能，您可以安装许多第三方应用程序^{(many third-party apps you can install)}来扩展其功能。有时，您可能会发现Fire Stick无法正常工作。您可能会看到空白屏幕、流媒体内容出现问题，或者控制功能的遥控器不起作用。

不管是什么问题，当您的Amazon Fire Stick^{(Amazon Fire Stick)}不工作时，有多种方法可以解决它。

重新启动你的火棒^{(Restart Your Fire Stick)}

解决您的 Fire Stick 的许多问题的一种高效方法是重新启动您的Fire Stick。这会清理^{(cleans up the temporary files)}存储在其存储中的临时文件，并帮助您重新开始。

1. 在主屏幕上时，选择顶部的“设置”选项。^(Settings)

1. 向右滚动并选择显示My Fire TV的选项。

1. 向下滚动并单击重新启动^(Restart)选项。

1. 在屏幕上出现的提示中选择重新启动。^(Restart)您的Fire Stick将重新启动。

修复 Fire Stick 上的屏幕镜像问题^{(Fix Screen Mirroring Issues On The Fire Stick)}

如果您在将设备的屏幕镜像^{(mirroring the screen of your devices)}到Fire Stick时遇到问题，则必须确保您的设备与该功能兼容。Fire Stick不支持以下设备进行屏幕镜像。

• iOS 设备，包括 iPhone 和 iPad。
• 所有 Mac 电脑。

您可以使用Android设备，但它必须运行Android 4.2或更高版本。不支持早期版本。^{(Earlier versions)}

您还必须确保您的Fire Stick支持屏幕镜像：

1. 按住遥控器上的主页^(Home)按钮。
2. 如果您看到Mirroring选项，则意味着您的Fire Stick支持将您的设备镜像到 Stick。

使用 Fire Stick 修复黑屏问题^{(Fix The Blank Screen Issue With The Fire Stick)}

如果您打开Fire Stick并且它只显示一个空白屏幕^{(only shows a blank screen)}，这可能是电缆连接松动或损坏的结果。

1. 确保^(Make)您使用的是Fire Stick随附的电缆。
2. 确保HDMI 电缆^{(the HDMI cable)}正确插入您的TV/screen。
3. ^(Replace)如果HDMI电缆状况不佳，请更换它。
4. 重新启动Fire Stick几次。

修复 Fire Stick 上的缓冲问题^{(Fix Buffering Issues On The Fire Stick)}

缓冲^(Buffering)是您在流式传输在线内容时面临的常见问题。解决此问题的一种方法是关闭Fire Stick 上的数据监控选项。^{(data monitoring option)}

1. 从主 Fire Stick 屏幕中选择设置。^(Settings)

1. 滚动到右侧并选择首选项^{(Preferences)}选项。

1. 单击数据监控^{(Data Monitoring)}选项。

1. 选择数据监控^{(Data Monitoring )}选项。

1. 现在应该关闭该选项。

修复 Fire Stick 上的应用程序崩溃^{(Fix App Crashes On The Fire Stick)}

如果您的Fire Stick^{(Fire Stick)}上的一个或多个应用程序经常崩溃，您可以通过清除^{(clearing the cache)}这些应用程序的缓存和数据文件来解决此问题。在某些情况下，您可以重新安装应用程序来解决它们的问题。

1. 单击主屏幕上的设置选项。^(Settings)

1. 在以下屏幕上选择应用程序。^{(Applications)}

1. 选择管理已安装的应用程序^{(Manage Installed Applications)}以查看您的应用程序。

1. 选择您遇到问题的应用程序并单击它。

1. 向下滚动并选择清除缓存^{(Clear cache)}选项。

1. 也选择清除数据^{(Clear data)}选项。

1. 启动应用程序，如果仍然导致问题，请选择卸载^(Uninstall)以删除应用程序。

1. ^(Redownload)从Amazon Appstore将应用程序^{(Amazon Appstore)}重新下载到您的Fire Stick。

阻止火棒阅读您的屏幕^{(Stop The Fire Stick From Reading Your Screen)}

如果您的 Fire Stick 正在大声朗读屏幕上的所有内容，这不是问题，而是 Fire Stick 自带的一项功能。^{(reading all the content on your screen)}您可以禁用该功能以摆脱这种烦恼。

1. 从主屏幕访问设置选项。^(Settings)

1. 向右滚动并选择辅助功能^{(Accessibility)}选项。

1. 选择语音视图^(VoiceView)选项。

1. 关闭VoiceView选项。

修复 Fire Stick 上的 Internet 问题^{(Fix Internet Issues On The Fire Stick)}

如果您在Fire Stick上连接到 Internet 时遇到问题^{(issues connecting to the Internet)}，请首先确保您的Internet连接处于活动状态并且可以正常工作。然后，重新启动调制解调器并将Fire Stick^{(Fire Stick)}重新连接到它。

您可以按如下方式忘记并重新连接到您的WiFi网络。^(WiFi)

1. 从主屏幕打开“设置”^(Settings)菜单。

1. 在以下屏幕上选择网络。^(Network)

1. 选择您的WiFi网络，然后按下Fire Stick遥控器上的汉堡按钮。

1. 重新连接到您的 WiFi 网络。

修复 Fire Stick 遥控器问题^{(Fix The Fire Stick Remote Issues)}

您的Amazon Fire Stick遥控器无法正常工作的问题很常见，并且有一些简单的方法可以解决这些问题。通常情况下，您的遥控器上没有活动和工作电池，这就是它不能与您的摇杆一起使用的原因。

您可以如下确认。

1. 打开Fire Stick 上的设置屏幕。^(Settings)

1. 选择遥控器和蓝牙设备^{(Remotes & Bluetooth Devices)}选项。

1. 单击亚马逊 Fire TV 遥控器^{(Amazon Fire TV Remotes)}选项。

1. 在列表中选择您的遥控器，然后查看电池^(Battery)选项的内容。如果它说Dead，你的电池没电了，你需要更换它们。

1. 或者，您可以使用Fire Stick 应用程序^{(Fire Stick app)}从智能手机控制您的Fire Stick。

更新你的火棒^{(Update Your Fire Stick)}

与您的计算机和智能手机一样，您的Amazon Fire Stick会接收软件更新以修复错误并改善您的体验。如果您很长时间没有更新您的手杖，那么是时候这样做来解决问题了。

1. 在 Fire Stick 上启动设置^(Settings)菜单。

1. 选择我的 Fire TV^{(My Fire TV)}选项。

1. 在以下屏幕上单击关于。^(About)

1. 如果可以安装更新，请选择安装更新。^{(Install Update)}

重置您的亚马逊火棒^{(Reset Your Amazon Fire Stick)}

如果您的问题仍然存在，您可以做的最后一件事是将Fire Stick重置为出厂设置。这将重置您的摇杆上的所有设置、应用程序和首选项。

1. 访问摇杆上的设置^(Settings)菜单。

1. 向右滚动并选择My Fire TV。

1. 向下滚动并单击重置为出厂默认值^{(Reset to Factory Defaults)}选项。

1. 您会收到提示，询问您是否要重置摇杆。单击^(Click) 重置^(Reset)以继续。

然后，您的Fire Stick将要求您重新链接您的亚马逊^(Amazon)帐户。

您观看在线内容的首选方式是^{(way to watch online content)}什么？您是否使用Amazon Fire Stick 之^{(Amazon Fire Stick)}类的设备来访问在线内容？请在下面的评论中告诉我们。

10 Troubleshooting Ideas For When Your Amazon Fire Stick Is Not Working

The Amаzon Fire Ѕtick comeѕ with many features and therе are many third-party apps you can install to extend its functionalities. Occasionally, you may find that your Fire Stick is not working. You may either see a blank screen, issues with streaming content, or the remote to control the features won’t work.

Regardless of the issue, there are multiple ways to fix it when your Amazon Fire Stick is not working.

Restart Your Fire Stick

One highly effective method to fix many issues with your Fire Stick is to reboot your stick. This cleans up the temporary files stored on its storage and helps you start afresh.

1. While you’re on the main screen, select the Settings option at the top.

1. Scroll to the right and select the option that says My Fire TV.

1. Scroll down and click the Restart option.

1. Select Restart in the prompt that appears on your screen. Your Fire Stick will reboot.

Fix Screen Mirroring Issues On The Fire Stick

If you’re having issues mirroring the screen of your devices to the Fire Stick, you must make sure your devices are compatible with the feature. The Fire Stick doesn’t support the following devices for screen mirroring.

• iOS devices which include iPhone and iPad.
• All Mac computers.

You can use an Android device but it must be running Android 4.2 or later. Earlier versions aren’t supported.

You must also make sure your Fire Stick supports screen mirroring:

1. Press and hold the Home button on your remote.
2. If you see the Mirroring option, it means your Fire Stick supports mirroring your devices to the stick.

Fix The Blank Screen Issue With The Fire Stick

If you turn on your Fire Stick and it only shows a blank screen, this could be the result of a loose or broken cable connection.

1. Make sure you’re using the cables that came with your Fire Stick.
2. Ensure the HDMI cable is properly plugged into your TV/screen.
3. Replace the HDMI cable if it’s not in good condition.
4. Restart your Fire Stick a few times.

Fix Buffering Issues On The Fire Stick

Buffering is a common issue you face while streaming online content. One way to fix that is to turn off the data monitoring option on your Fire Stick.

1. Select Settings from the main Fire Stick screen.

1. Scroll to the right and choose the Preferences option.

1. Click the Data Monitoring option.

1. Select the Data Monitoring option.

1. The option should now be turned off.

Fix App Crashes On The Fire Stick

If one or several apps crash too often on your Fire Stick, you can fix that by clearing the cache and data files for those apps. In some cases, you can reinstall the apps to fix their issues.

1. Click the Settings option on the main screen.

1. Select Applications on the following screen.

1. Choose Manage Installed Applications to view your apps.

1. Select the app that you have issues with and click it.

1. Scroll down and select the Clear cache option.

1. Select the Clear data option as well.

1. Launch the app, and if it still causes issues, select Uninstall to remove the app.

1. Redownload the app to your Fire Stick from the Amazon Appstore.

Stop The Fire Stick From Reading Your Screen

If your Fire Stick is reading all the content on your screen out loud, that’s not an issue but a feature that the stick comes with. You can disable the feature to get rid of this annoyance.

1. Access the Settings option from the main screen.

1. Scroll right and select the Accessibility option.

1. Choose the VoiceView option.

1. Turn the VoiceView option off.

Fix Internet Issues On The Fire Stick

If you have issues connecting to the Internet on your Fire Stick, first make sure that your Internet connection is active and that it works. Then, reboot your modem and re-connect your Fire Stick to it.

You can forget and reconnect to your WiFi network as follows.

1. Open the Settings menu from your home screen.

1. Select Network on the following screen.

1. Select your WiFi network and press the hamburger button on your Fire Stick remote.

1. Reconnect to your WiFi network.

Fix The Fire Stick Remote Issues

It’s common to have issues with your Amazon Fire Stick remote not working and there are easy ways to fix these issues. More often than not, your remote doesn’t have active and working batteries on it and that’s the reason it’s not working with your stick.

You can confirm it as follows.

1. Open the Settings screen on your Fire Stick.

1. Select the Remotes & Bluetooth Devices option.

1. Click the Amazon Fire TV Remotes option.

1. Select your remote in the list and see what the Battery option says. If it says Dead, your batteries are dead and you need to replace them.

1. Alternatively, you can use the Fire Stick app to control your Fire Stick from your smartphones.

Update Your Fire Stick

Like your computers and smartphones, your Amazon Fire Stick receives software updates to fix bugs and improve your experience. If you haven’t updated your stick in a long time, it’s time to do that to fix the issues.

1. Launch the Settings menu on your Fire Stick.

1. Select the My Fire TV option.

1. Click About on the following screen.

1. Select Install Update if an update is available to be installed.

Reset Your Amazon Fire Stick

If your issues persist, one last thing you can do is to reset your Fire Stick to the factory settings. This will reset all the settings, apps, and preferences on your stick.

1. Access the Settings menu on your stick.

1. Scroll to the right and select My Fire TV.

1. Scroll down and click the Reset to Factory Defaults option.

1. You’ll get a prompt asking if you want to reset the stick. Click Reset to continue.

Your Fire Stick will then require you to re-link your Amazon account with it.

What’s your preferred way to watch online content? Do you use a device like Amazon Fire Stick to access online content? Let us know in the comments below.

Related posts

• 修复：Amazon Fire Stick 不断重启

• Fire TV 粘在“Fire TV”或“Amazon”标志上？8个修复尝试

• 如何修复亚马逊 Fire 平板电脑不充电

• 亚马逊 Fire 平板电脑无法开机？怎么修

• 修复Fire TV Stick黑屏问题的详细指南

• FIX：Windows 中的非系统磁盘或磁盘错误

• Windows 7/8/10 家庭组连接问题的终极故障排除指南

• 为什么 Ntoskrnl.Exe 会导致 CPU 过高以及如何修复它

• 您应该对 SSD 进行碎片整理吗？

• 如何修复 Photoshop 中的“暂存盘已满”错误

• PS4故障排除终极指南

• 如何修复停止工作的 Windows 键盘键

• 如何修复 Windows 中的“RPC 服务器不可用”错误

• 什么是 DirectX，为什么它很重要？

• 未检测到第二台显示器时该怎么办

• 打印屏幕按钮在 Windows 10 中不起作用？如何修复它

• HBO Max 不能在 Fire TV Stick 上工作？8个修复尝试

• 什么是 503 服务不可用错误（以及如何修复它）

• USB 3.0 端口不工作？这是修复它们的方法

• FIX：无法连接到 Steam 网络错误