ERR_CONNECTION_RESET消息是与Google Chrome相关(ERR_CONNECTION_RESET)的常见且令人沮丧的错误。但是,此错误的原因和解决方案仍然相对未知。
在本文中,我们将解释ERR_CONNECTION_RESET错误是什么,以及 8 个可以防止错误在您的浏览器中再次出现的修复程序。我们将从最简单的修复开始,然后向下移动到更耗时的解决方案,因此请从顶部开始,然后逐步向下。
是什么导致Google Chrome中的(Google Chrome)ERR_CONNECTION_RESET 错误(ERR_CONNECTION_RESET Error)?
如果您在Chrome中收到(Chrome)ERR_CONNECTION_RESET错误,则此消息会告诉您无法访问该站点并检查您的网络连接、代理和防火墙,或尝试运行Windows 网络(Windows Network)诊断(Diagnostics)来解决问题。
该错误仅表示您的浏览器无法与您尝试加载的网站建立有效连接。发生这种情况时,连接会“重置”,从而阻止数据到达您的浏览器。
这可能是由多种因素引起的,最明显的是影响您的互联网连接的因素。例如,您可能遇到以下问题之一:
- 您的虚拟专用网络 (VPN)有问题(virtual private network (VPN))
- 您的防火墙或防病毒软件可能会阻止您的连接
- 您的代理设置(proxy settings)可能会影响您的互联网连接
- 您的Google Chrome浏览器出现故障,很可能是由于浏览器缓存造成的
以下是修复ERR_CONNECTION_RESET错误的方法。
1. 检查您的互联网连接
要仔细检查您的互联网连接并排除路由器或网络适配器的问题,请尝试在同一台计算机或单独的设备上的不同浏览器上加载网站。如果该站点在同一设备上加载,则问题可能出在您的浏览器上。
同样,您可以通过以太网电缆将计算机连接到 Internet,从而排除 Wi-Fi 连接问题。
如果该网站未在任一设备上加载,则问题可能出在您的互联网连接上。重新启动路由器以确定错误是否是由临时故障引起的。路由器重新连接到 Internet 后,尝试加载网页。如果这不起作用,您可能需要进一步排除 Internet 连接故障(troubleshoot your internet connection further)。
2.清除Chrome浏览器缓存
有缺陷的Google Chrome(Faulty Google Chrome)缓存文件可能会导致您的浏览器出现故障,包括阻止其与网站建立有效连接。清除这些文件可能会解决您的ERR_CONNECTION_RESET问题。
要清除 Chrome 浏览器缓存:
- 打开谷歌浏览器。
- 单击右上角(Click)的三个点,将鼠标悬停在更多工具上,然后单击清除浏览数据(Clear Browsing Data)。
- 单击(Click)窗口顶部的基本选项卡并勾选(Basic)缓存(Cached)的图像和文件。
- 单击清除(Click Clear)数据并让浏览器完成该过程。
3.禁用Chrome扩展
一些Chrome 扩展(Chrome extensions)被认为会导致浏览器功能出现问题,包括导致ERR_CONNECTION_RESET错误。要测试是否是这种情况,我们建议禁用所有扩展程序。如果问题消失了,您可以一一重新启用扩展以确定哪个有问题。
要禁用您的扩展程序:
- 打开谷歌浏览器。
- 在地址栏中输入(Type)“chrome://settings/”,然后按回车键。
- 从左侧菜单中选择扩展。
- 关闭每个扩展。
4. 禁用您的代理服务器(Proxy Server)或VPN
代理服务器不应导致浏览器与 Internet 的连接出现问题,但这是有可能的。如下快速(Quickly)关闭您的代理服务器,以仔细检查它是否不是导致错误的原因:
- 打开开始(Start)菜单,搜索“控制面板”,然后选择它。
- 选择网络和 Internet。
- 单击 Internet 选项。
- 选择连接(Connections)选项卡,然后单击窗口底部的
LAN 设置。(LAN Settings)
- 取消选中“为 LAN 使用代理服务器”并勾选“自动检测设置”。
- 单击确定,然后单击应用。
如果您使用VPN,它可能会导致您的互联网连接出现问题。要检查是否是这种情况,请暂时断开您的VPN连接并尝试在Google Chrome中重新加载网页。
相反,如果您的互联网服务提供商 ( ISP ) 阻止了某个网站,您可能会遇到ERR_CONNECTION_RESET Chrome错误。要解决此问题,您可以尝试使用加密连接的VPN服务。
5.重置Winsock目录(Winsock Catalog),刷新DNS(Flush)缓存(DNS Cache),重置网络设置(Reset Network Settings)
Winsock目录包含在(Winsock)Windows操作系统(如Windows 10 )上建立的所有连接的条目。系统应用程序确保connections can be made via TCP/IP,但有时目录会妨碍正确的连接。
要删除Winsock目录条目:
- 打开开始(Start)菜单并搜索“命令提示符”。
- 右键单击命令提示符(Command Prompt),然后单击以管理员身份运行。(Run)单击是(Click Yes)确认。
- 键入以下命令并按 Enter:
netsh winsock 重置
- 要重置TCP/IP堆栈,请键入以下命令并按 Enter:
netsh int ip 重置
- 要释放您当前的 IP 地址,请键入以下命令并按 Enter:
ipconfig /发布
- 要更新您当前的 IP 地址,请键入以下命令并按 Enter:
ipconfig /更新
- 要刷新DNS缓存,请键入以下命令并按 Enter:
ipconfig /flushdns
- 打开谷歌浏览器(Google Chrome)并检查它现在是否正常工作。
6.检查恶意软件
在继续下一步之前,您应该排除恶意软件是否导致ERR_CONNECTION_RESET错误。为此,请使用您的防病毒软件(例如Windows Defender)扫描您的 PC 以查找恶意程序。
谷歌浏览器(Google Chrome)还提供了一种机制来检测您计算机上不需要的程序。要使用这个:
- 打开谷歌浏览器。
- 按窗口右上角的三个点,然后选择“设置”(Settings)选项。
- 选择重置并清理。
- 向下滚动(Scroll)并选择清理(Clean)计算机。
- 选择查找。
- 如果Chrome检测到任何可疑程序,请在其条目上
单击删除。(Remove)
7.禁用防病毒
有时,您的防病毒程序(antivirus program)可以将安全软件识别为对您的系统的恶意威胁。这可能会对您的 Web 浏览器产生连锁反应,包括导致ERR_CONNECTION_RESET错误。
要检查您的防病毒软件是否导致错误,请暂时禁用它并尝试加载网页。要禁用您的防病毒软件,请打开您的系统(System)托盘,右键单击您的防病毒软件并在短时间内禁用它。根据您使用的防病毒软件,此选项的显示会有所不同。
要关闭 Windows Defender:
- 按Windows键 + I 打开设置(Settings)。
- 选择更新和安全。
- 从左侧菜单中
选择Windows 安全性。(Windows Security)
- 单击病毒和威胁防护。
- 选择管理设置。
- 关闭“实时保护”。
禁用防病毒程序后,尝试在Google Chrome(Google Chrome)中加载网页。如果它加载,您可能需要在防病毒程序中将Google Chrome添加为例外。
8.禁用你的防火墙
与您的防病毒程序一样,您的防火墙可能会将您的Google Chrome连接请求归类为可疑,从而阻止它建立连接。
要在Windows 10(Windows 10)或 11
上禁用防火墙:
- 打开控制面板。
- 选择更新和安全。
- 选择 Windows 安全。
- 选择防火墙(Select Firewall)和网络保护。
- 选择专用网络。
- (Toggle)关闭Microsoft Defender(Microsoft Defender Firewall)防火墙。重复(Repeat)域(Domain)网络和公共(Public)网络
。
- 检查(Check)谷歌浏览器(Google Chrome)现在是否可以加载网页。如果是这样,请单击允许(Allow)应用程序通过防火墙
,将Google Chrome添加为防火墙中的例外。
注意:不要忘记在测试此修复后重新打开防火墙。
8.重新安装谷歌浏览器
兼容性和配置问题可能会导致Google Chrome中的(Google Chrome)ERR_CONNECTION_RESET错误。如果没有其他任何工作,重新安装程序可能会重置任何问题并解决错误。
要重新安装谷歌浏览器:
- 按(Press)开始键(Start),键入“添加(Add)或删除程序”,然后从列表中选择它。
- 搜索“Google Chrome”并按卸载(Uninstall)。
- 前往Google Chrome 网站(Google Chrome website)并下载并安装Google Chrome客户端。
返回浏览
希望上述方法已经为您解决了ERR_CONNECTION_RESET错误,您可以返回浏览。如果您在故障排除后仍然遇到错误,我们建议您尝试使用其他浏览器,例如Mozilla Firefox或Microsoft Edge。
9 Ways to Fix ERR_CONNECTION_RESET in Google Chrome
The ERR_СONNECTION_RESET mеssage is а common and frustrating error associated with Google Chromе. However, thе cause and solutiоns for this error remain relativelу unknown.
In this article, we’ll explain what the ERR_CONNECTION_RESET error is and 8 fixes that should prevent the error from recurring in your browser. We’ll start with the simplest fixes and move down into the more time-consuming solutions, so start at the top and work your way down.
What Causes the ERR_CONNECTION_RESET Error in Google Chrome?
If you receive the ERR_CONNECTION_RESET error in Chrome, this message tells you that the site can’t be reached and to check your network connection, proxy, and firewall, or try running Windows Network Diagnostics to fix the issue.
The error simply means that your browser was unable to establish a working connection with the website that you tried to load. When this happens, the connection is “reset”, preventing data from reaching your browser.
This could be caused by several factors, most notably those which affect your internet connection. For example, you may have one of the following problems:
- A problem with your virtual private network (VPN)
- Your firewall or antivirus may be blocking your connection
- Your proxy settings may be affecting your internet connection
- Your Google Chrome browser is experiencing a glitch, most probably due to the browser cache
Here’s how you can fix the ERR_CONNECTION_RESET error.
1. Check Your Internet Connection
To double-check your internet connection and rule out an issue with your router or network adapter, try to load a website on a different browser on the same computer or a separate device. If the site loads on the same device, the issue likely lies with your browser.
Likewise, you can rule out an issue with your Wi-Fi connection by connecting your computer to the internet via an ethernet cable.
If the site doesn’t load on either device, the issue likely lies with your internet connection. Reboot your router to determine if the error is caused by a temporary glitch. Once the router reconnects to the internet, try to load a web page. If this doesn’t work, you might need to troubleshoot your internet connection further.
2. Clear the Chrome Browser Cache
Faulty Google Chrome cache files can cause glitches with your browser including preventing it from establishing a working connection with websites. Clearing these files can potentially fix your ERR_CONNECTION_RESET problem.
To clear the Chrome browser cache:
- Open Google Chrome.
- Click the three dots in the top-right corner, hover over More Tools and click Clear Browsing Data.
- Click the Basic tab at the top of the window and tick Cached images and files.
- Click Clear data and let the browser complete the process.
3. Disable Chrome Extensions
Several Chrome extensions are thought to cause issues with the browser’s functionality, including causing the ERR_CONNECTION_RESET error. To test whether this is the case, we recommend disabling all of your extensions. If the problem goes away, you can re-enable the extensions one by one to determine which one is at fault.
To disable your extensions:
- Open Google Chrome.
- Type “chrome://settings/” into the address bar and press the enter key.
- Select Extensions from the left-hand menu.
- Toggle off each extension.
4. Disable Your Proxy Server or VPN
A proxy server shouldn’t cause issues with your browser’s connection to the internet, but it is possible. Quickly turn off your proxy server as follows to double-check that it isn’t the thing causing the error:
- Open the Start menu, search for “Control Panel”, and select it.
- Select Network and Internet.
- Click Internet Options.
- Select the Connections tab and click LAN Settings at the bottom of the window.
- Uncheck “Use a proxy server for your LAN” and tick “Automatically detect settings”.
- Click OK and then Apply.
If you use a VPN, it may be causing an issue with your internet connection. To check whether this is the case, briefly disconnect your VPN connection and try to reload the webpage in Google Chrome.
Conversely, you may experience the ERR_CONNECTION_RESET Chrome error if your internet service provider (ISP) has blocked a website. To get around this, you can attempt to use a VPN service that encrypts your connection.
5. Reset the Winsock Catalog, Flush the DNS Cache, and Reset Network Settings
The Winsock catalog holds the entries for all connections established on Windows operating systems such as Windows 10. The system application ensures that connections can be made via TCP/IP, but sometimes the catalog gets in the way of a proper connection.
To delete the Winsock catalog entries:
- Open the Start menu and search for “Command Prompt”.
- Right-click Command Prompt and click Run as administrator. Click Yes to confirm.
- Type the following command and press Enter:
netsh winsock reset
- To reset the TCP/IP stack, type the following command and press Enter:
netsh int ip reset
- To release your current IP address, type the following command and press Enter:
ipconfig /release
- To renew your current IP address, type the following command and press Enter:
ipconfig /renew
- To flush your DNS cache, type the following command and press Enter:
ipconfig /flushdns
- Open Google Chrome and check whether it’s now working properly.
6. Check for Malware
Before moving on to the next step, you should rule out whether malware is causing the ERR_CONNECTION_RESET error. To do so, use your antivirus (such as Windows Defender) to scan your PC for malicious programs.
Google Chrome also offers a mechanism to detect unwanted programs on your computer. To use this:
- Open Google Chrome.
- Press the three dots at the top-right of the window and select the Settings option.
- Select Reset and clean up.
- Scroll down and select Clean up computer.
- Select Find.
- If Chrome detects any suspicious programs, click Remove on their entry.
7. Disable Antivirus
Occasionally, your antivirus program can recognize safe software as malicious threats to your system. This can result in knock-on effects for your web browser, including causing the ERR_CONNECTION_RESET error.
To check whether your antivirus software is causing the error, disable it temporarily and try loading a web page. To disable your antivirus, open your System tray, right-click your antivirus and disable it for a short period of time. This option will appear differently depending on which antivirus you use.
To turn off Windows Defender:
- Press Windows key + I to open Settings.
- Select Update & Security.
- Select Windows Security from the left-hand menu.
- Click Virus & threat protection.
- Select Manage settings.
- Toggle off “Real-time protection”.
With your antivirus programs disabled, try to load a web page in Google Chrome. If it loads, you may have to add Google Chrome as an exception in your antivirus programs.
8. Disable Your Firewall
Like your antivirus program, your firewall may categorize your Google Chrome connection requests as suspicious, preventing it from making a connection.
To disable your firewall on Windows 10 or 11:
- Open the Control Panel.
- Select Update & Security.
- Select Windows Security.
- Select Firewall & network protection.
- Select Private network.
- Toggle off Microsoft Defender Firewall. Repeat for Domain network and Public network.
- Check whether Google Chrome can now load a web page. If so, add Google Chrome as an exception in your firewall by clicking Allow an app through firewall.
Note: Don’t forget to turn your firewall back on after testing this fix.
8. Reinstall Google Chrome
Compatibility and configuration issues can cause the ERR_CONNECTION_RESET error in Google Chrome. If nothing else has worked, reinstalling the program may reset any problems and resolve the error.
To reinstall Google Chrome:
- Press the Start key, type “Add or remove programs”, then select it from the list.
- Search for “Google Chrome” and press Uninstall.
- Head to the Google Chrome website and download and install the Google Chrome client.
Back to Browsing
Hopefully, the above methods have resolved the ERR_CONNECTION_RESET error for you and you can get back to browsing. If you continue to experience the error after troubleshooting, we recommend that you give another browser a try, such as Mozilla Firefox or Microsoft Edge.