您是否收到“ Microsoft帐户问题。每当您登录 Windows PC 时，我们需要修复您的Microsoft帐户”通知？(Microsoft)或者，使用您的计算机时是否会随机弹出错误消息？
您很可能会收到此错误，因为Windows 10 “共享(Shared)体验”设置存在问题，该功能可让您在多个 Windows 设备之间轻松共享文件(share files between multiple Windows devices)。由于文件系统损坏，或者您的 PC 无法将您的帐户信息与Microsoft服务器同步， Windows 也可能会显示“ Microsoft帐户问题”错误。(Microsoft)
尽管此错误通常在最近更改密码后出现，但即使不更改您的帐户密码也可能会遇到此问题。请参阅下面的故障排除解决方案来解决问题。
删除未使用或未知的帐户
转到Windows帐户菜单并确保您的帐户凭据正确。您还应该删除连接到您的设备的任何未使用或无法识别的帐户。
- 转到设置(Settings)>帐户(Accounts)>电子邮件和帐户(Email & accounts)，并确保“电子邮件、日历和联系人使用的帐户”部分中的帐户正确。
- 要删除无法识别的帐户，请选择该帐户，然后选择“管理(Manage)”按钮。
- 在帐户(Account)设置窗口中，选择从此设备中删除帐户，(Delete account from this device)然后选择下一页上的删除图标以继续。(Delete)
如果受影响的帐户是您的，删除并重新添加该帐户可能会解决问题。
如何在 Windows 10 上重新添加帐户(How to Re-Add an Account on Windows 10)
我们建议您在重新添加刚刚删除的帐户之前重新启动计算机。当您的 PC 重新启动时，请按照以下步骤重新添加您的帐户。
1. 进入设置(Settings)>账户(Account)>电子邮件和账户(Email & accounts)，然后点击添加账户(Add an account)。
2. 选择您的帐户提供商以继续。
3. 在提供的对话框中输入您的帐户凭据并提供其他相关信息以重新连接您的帐户。
关闭共享体验
禁用“共享(Shared)体验”功能是摆脱“我们需要修复您的Microsoft帐户”错误的一种简单方法。如果您不拥有或使用多个Windows设备，则无需启用该功能。
1. 打开Windows 设置(Windows Settings)，选择系统(System)，在侧边栏选择共享体验(Shared experiences)，然后关闭跨设备共享(Shared across devices)选项。
2.您还应该关闭附近的共享(Nearby sharing)。
当您使用本地或Microsoft帐户登录时，Windows 不应再显示错误。
切换到本地帐户
一些Windows用户能够通过阻止Windows自动登录到所有Microsoft应用程序来阻止这个问题。这意味着使用本地帐户（即离线帐户）而不是Microsoft帐户登录您的 PC。要断开您的Microsoft帐户作为登录选项，请转到设置(Settings)>帐户(Accounts)>您的信息(Your Info)，然后单击停止自动登录所有 Microsoft 应用程序(Stop signing in to all Microsoft apps automatically)。
在某些Windows 10内部版本/版本上，此选项被标记为使用本地帐户登录(Sign in with local account instead)。如果您的 PC 上没有本地帐户，Windows会提示您创建一个。
在 Windows 10 中创建本地帐户(Creating a Local Account in Windows 10)
我们建议在断开Microsoft 帐户(Microsoft Account)与登录选项的连接之前创建一个本地帐户。(creating a local account)请按照以下步骤完成。
1. 转到设置(Settings)>帐户(Accounts)>家庭和其他用户(Family & other users)，然后在“其他用户”部分中选择将其他人添加到这台电脑。(Add someone else to this PC)
2. 在微软(Microsoft)账户设置页面，选择我没有此人的登录信息(I don’t have this person’s sign-in information)。
3. 在下一页上，选择添加没有 Microsoft 帐户的用户(Add a user without a Microsoft account)。
4. 输入帐户凭据（用户名和密码）并选择下一步(Next)继续。
5. 您还应该确保该帐户具有管理权限。单击(Click)帐户并选择更改帐户类型(Change account type)。
6. 单击帐户(Account)类型下拉菜单，选择管理员(Administrator)，然后选择确定(OK)。
重新启动您的计算机，使用本地帐户登录，然后检查是否会停止“我们需要修复您的Microsoft帐户”错误通知。
更新视窗
确保(Make)您的 PC 上安装了最新的Windows 10 版本。过时、不稳定或漏洞百出的Windows版本可能会导致某些功能出现故障。打开“设置”(Settings)应用，选择“更新和安全(Update & Security)”，选择“ Windows 更新”(Windows Update)，然后在页面上安装任何待处理的更新。
执行系统还原
相反，如果在安装Windows更新或对您的帐户设置进行一些更改后出现错误通知，请将您的 PC 回滚到以前的无错误状态。您可以通过“系统还原”(System Restore)功能执行此操作 - 一种系统保护工具，可创建 PC 设置、系统文件、驱动程序、注册表文件等的备份。
如果您的 PC 上启用了系统还原(System Restore is enabled on your PC)，Windows将自动备份您的设置并每周创建一个还原点。前往Windows 系统保护(Windows System Protection)菜单（控制面板(Control Panel)>系统( System)>系统保护(System protection)>系统还原）并选择“我们需要修复您的(System Restore)Microsoft帐户”问题发生之前的最新还原点。
这将撤消导致烦人的错误通知的设置或错误。请参阅有关在 Windows 10 上创建和使用系统还原的指南，(this guide on creating and using System Restore on Windows 10)以了解有关使用还原点撤消顽固系统故障的更多信息。
检查系统文件损坏
还值得一提的是，如果Microsoft Store、OneDrive和其他连接到您的Microsoft帐户的应用程序的某些文件损坏或丢失， Windows可能会持续向您的屏幕推送“我们需要修复您的Microsoft帐户”通知。
无法确定文件是否已损坏。但是，您可以使用内置的系统文件检查器(System File Checker)( SFC ) 工具来检查系统文件的完整性。该实用程序还可以帮助修复和修复损坏的系统文件。如果您已尝试上述故障排除技术并且错误仍然存在，请按照以下步骤运行系统文件检查器(System File Checker)。
1.在Windows 搜索(Windows Search)栏中键入powershell ，然后在结果窗格中选择以管理员身份运行。(Run as Administrator)
这将启动具有管理权限的PowerShell控制台的提升版本。
2. 在控制台中输入或粘贴sfc /scannow并按Enter。
该命令将提示系统文件检查器(System File Checker)扫描您 PC 的文件系统并修复损坏的文件系统。之后(Afterward)，使用检查磁盘 (CHKDSK) 实用程序(Check Disk (CHKDSK) utility)来查找和修复硬盘上的坏扇区。
3.在提升的PowerShell控制台中键入或粘贴chkdsk C: /rEnter。
4. 如果您的驱动器正在使用中，系统很可能会提示您安排检查磁盘(Check Disk)扫描。按键盘上的y，按Enter并重新启动计算机。
扫描完成后重新启动计算机并检查是否停止“我们需要修复您的Microsoft帐户”错误消息。
部署映像服务(Deployment Image Servicing)和管理(Management)( DISM ) 工具是另一个用于修复损坏的系统文件的内置工具。阅读本指南，了解如何使用 DISM（和其他系统工具）修复损坏的文件(using DISM (and other system tools) to fix corrupt files)并让您的计算机再次正常运行。让我们知道这些技术或工具中的哪些有助于解决问题。
Getting “We need to fix your Microsoft account” in Windows 10? How to Resolve
Do yоu gеt a “Microsoft account problem. We need to fix your Microsoft account” notification whеnevеr yоu sign in to your Windows PC? Or, does the error message pop up at random intervals when using your computer?
You’re most likely getting this error because there’s a problem with the Windows 10 “Shared experiences” settings, a feature that lets you easily share files between multiple Windows devices. Windows may also display the “Microsoft account problem” error due to file system corruption, or if your PC is unable to sync your account information with the Microsoft server.
Although this error often presents itself after a recent password change, it’s possible to encounter the issue even without changing your account password. Refer to the troubleshooting solutions below to fix the problem.
Remove Unused or Unknown Accounts
Go to the Windows account menu and ensure your account credentials are correct. You should also remove any unused or unrecognized accounts connected to your device.
- Go to Settings > Accounts > Email & accounts and ensure the accounts in the “Accounts used by email, calendar, and contacts” section are correct.
- To remove an unrecognized account, select the account, and select the Manage button.
- In the Account settings windows, select Delete account from this device and select the Delete icon on the next page to proceed.
If the affected account is yours, removing and re-adding the account might fix the problem.
How to Re-Add an Account on Windows 10
We recommend restarting your computer before re-adding an account you just removed. When your PC comes back on, follow the steps below to re-add your account.
1. Go to Settings > Account > Email & accounts and click Add an account.
2. Select your account provider to proceed.
3. Enter your account credentials in the provided dialog box and provide other relevant information to reconnect your account.
Turn Off Shared Experiences
Disabling the “Shared experiences” feature is one easy way to get rid of the “We need to fix your Microsoft account” error. If you don’t own or use multiple Windows devices, you don’t need to enable the feature.
1. Open the Windows Settings, select System, select Shared experiences on the sidebar, and toggle off the Shared across devices option.
2. You should also turn off the Nearby sharing.
Windows should no longer display the error when you sign in with your local or Microsoft account.
Switch to a Local Account
Several Windows users were able to put a stop to this issue by stopping Windows from signing in to all Microsoft apps automatically. This means signing in to your PC using a local account (i.e., an offline account), instead of your Microsoft account. To disconnect your Microsoft account as a sign-in option, go to Settings > Accounts > Your Info and click Stop signing in to all Microsoft apps automatically.
On some Windows 10 builds/versions, this option is labeled Sign in with local account instead. If you have no local account on your PC, Windows will prompt you to create one.
Creating a Local Account in Windows 10
We recommend creating a local account before disconnecting the Microsoft Account from the sign-in options. Follow the steps below to get it done.
1. Go to Settings > Accounts > Family & other users and select Add someone else to this PC in the “Other users” section.
2. In the Microsoft account setup page, select I don’t have this person’s sign-in information.
3. On the next page, select Add a user without a Microsoft account.
4. Enter the account credentials (username and password) and select Next to proceed.
5. You should also ensure the account has administrative access. Click the account and select Change account type.
6. Click the Account type drop-down, choose Administrator, and select OK.
Restart your computer, sign in with the local account, and check if that stops the “We need to fix your Microsoft account” error notification.
Update Windows
Make sure you have the latest Windows 10 build installed on your PC. An outdated, unstable, or bug-ridden Windows version may cause some functionality to malfunction. Open the Settings app, select Update & Security, select Windows Update, and install any pending updates on the page.
Perform a System Restore
Conversely, if the error notifications emerged after installing a Windows update or making some changes to your account settings, roll back your PC to a previous error-free condition. You can do this via the System Restore feature—a system protection tool that creates a backup of your PC’s settings, system files, drivers, registry files, etc.
If System Restore is enabled on your PC, Windows will automatically back up your settings and create a restore point every week. Head to the Windows System Protection menu (Control Panel > System > System protection > System Restore) and select the latest restore point before the “We need to fix your Microsoft account” problem occurred.
That’ll undo the settings or bug that’s causing the annoying error notification. Refer to this guide on creating and using System Restore on Windows 10 to learn more about using restore points to undo stubborn system glitches.
Check for System File Corruption
It’s also worth mentioning that Windows may persistently push the “We need to fix your Microsoft account” notification to your screen if some files powering the Microsoft Store, OneDrive, and other apps connected to your Microsoft account are corrupt or missing.
There’s no way to know for sure whether or not the files are corrupt. However, you can use the built-in System File Checker (SFC) tool to check the integrity of system files. The utility can also help fix and repair corrupt system files. If you’ve tried the troubleshooting techniques above and the error continues, follow the steps below to run the System File Checker.
1. Type powershell in the Windows Search bar and select Run as Administrator in the results pane.
That’ll launch an elevated version of the PowerShell console with administrative privileges.
2. Type or paste sfc /scannow in the console and press Enter.
The command will prompt the System File Checker to scan your PC’s file system and fix the corrupt file system. Afterward, use the Check Disk (CHKDSK) utility to locate and repair bad sectors on your hard disk.
3. Type or paste chkdsk C: /r in the elevated PowerShell console and press Enter.
4. You’ll most likely be prompted to schedule the Check Disk scan if your drive is in use. Press y on your keyboard, press Enter and restart your computer.
Restart your computer when the scan is complete and check if that stops the “We need to fix your Microsoft account” error message.
The Deployment Image Servicing and Management (DISM) tool is another built-in tool for repairing corrupt system files. Read this guide on using DISM (and other system tools) to fix corrupt files and get your computer running normally again. Let us know which of these techniques or tools helped resolve the problem.
