用户报告了一个问题，即Windows 更新^{(Windows Update)}卡在下载更新，或者更新被冻结，因为没有看到任何进展。即使您让系统一整天都在下载更新，它仍然会卡住，并且您将无法更新您的Windows。无法下载更新的原因有很多，我们将尝试在以下修复中解决每个问题。

如果您看到以下消息之一长时间存在，则可能会卡住或冻结一个或多个 Windows 更新的安装：

准备配置 Windows。^{(Preparing to configure Windows.)}
不要关闭您的电脑。^{(Do not turn off your computer.)}

配置 Windows 更新^{(Configuring Windows updates)}
20% complete
不要关闭计算机。^{(Do not turn off your computer.)}

请不要关闭或拔下您的机器。^{(Please do not power off or unplug your machine.)}
安装更新 3 of 4…^{(Installing update 3 of 4…)}

处理更新^{(Working on updates)}
0% complete
不要关闭计算机^{(Don’t turn off your computer)}

在完成此操作之前保持您的 PC 处于开启状态正在^{(Keep your PC on until this is done)}
安装更新 2（共 4 个）...^{(Installing update 2 of 4…)}

准备好 Windows^{(Getting Windows ready)}
不要关闭计算机^{(Don’t turn off your computer)}

Windows更新是一项基本功能，可确保Windows接收重要的安全更新，以保护您的计算机^(Computer)免受最近的WannaCrypt、勒索软件^(Ransomware)等安全漏洞的侵害。如果您不使您的 PC 保持最新状态，您就有可能受到此类攻击。因此，不要浪费任何时间，让我们看看如何在下面列出的故障排除指南的帮助下下载更新时实际修复 Windows Update Stuck^{(Fix Windows Update Stuck)}或Frozen问题。^(Frozen)

修复 Windows 更新卡住或冻结

确保 创建一个还原点^{(create a restore point)} 以防万一出现问题。

方法 1：运行 Windows 更新疑难解答^{(Method 1: Run the Windows Update Troubleshooter)}

1. 打开控制面板^{(Control Panel)}，在左侧搜索栏中搜索疑难解答，点击打开^{(Troubleshoot)}疑难解答^{(Troubleshoot)}。

2. 接下来，从左侧窗口的窗格中选择查看全部。^{(View all.)}

3. 然后从解决^{(Troubleshoot)}计算机问题列表中选择Windows 更新。^{(Windows Update.)}

4. 按照屏幕上的说明运行Windows 更新疑难解答^{(Windows Update Troubleshoot)}。

5.重新启动您的PC，看看您是否可以修复Windows Update Stuck或Frozen问题。^{(Fix Windows Update Stuck or Frozen issue.)}

方法 2：确保 Windows 更新服务正在运行^{(Method 2: Make sure Windows update services are running)}

1. 按Windows Key + R，然后输入“ services.msc ”（不带引号）并按 Enter。

2. 找到以下服务：

后台智能传输服务 (BITS)^{( Background Intelligent Transfer Service (BITS))}
加密服务^{(Cryptographic Service)}
Windows Update
MSI 安装程序^{(MSI Installer)}

3. 双击它们并确保它们的启动^(A)类型^{(Startup type)}设置为自动。^(utomatic.)

4. 现在，如果上述任何服务停止，请务必单击“服务状态”下的“开始”。^{(Start under Service Status.)}

5. 接下来，右键单击Windows Update服务并选择重新启动。^(Restart.)

6.单击应用^{(Click Apply)}，然后单击确定，然后重新启动您的 PC 以保存更改。

此步骤至关重要，因为它有助于修复 Windows Update Stuck^{(Fix Windows Update Stuck)}或Frozen问题，但如果您仍然无法下载或安装更新，请继续执行下一个方法。

方法 3：运行系统还原^{(Method 3: Run System Restore)}

1. 按 Windows 键 + R 并键入sysdm.cpl  ，然后按 Enter。

2. 选择系统保护^{(System Protection)}选项卡并选择系统还原。^{( System Restore.)}

3.单击下一步^{(Click Next)}并选择所需的系统还原点^{(System Restore point)}。

4. 按照屏幕提示完成系统还原。

5.重新启动后，您可能能够修复Windows Update Stuck或Frozen问题。^{(Fix Windows Update Stuck or Frozen issue.)}

方法 4：重命名 SoftwareDistribution 文件夹^{(Method 4: Rename SoftwareDistribution Folder)}

1.打开命令提示符^{(Command Prompt)}。用户可以通过搜索“cmd”然后按 Enter 来执行此步骤。

2. 现在键入以下命令以停止Windows 更新^{(Windows Update)} 服务^(Services)，然后在每个命令后按 Enter ：^(Enter)

网络停止 wuauserv^{(net stop wuauserv)}
网络停止 cryptSvc^{(net stop cryptSvc)}
网络停止位^{(net stop bits)}
网络停止 msiserver^{(net stop msiserver)}

3. 接下来，键入以下命令以重命名SoftwareDistribution 文件夹^{(SoftwareDistribution Folder)}，然后按 Enter^(Enter)：

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old

4. 最后，键入以下命令以启动Windows 更新^{(Windows Update)} 服务^(Services)并在每个命令后按 Enter ：^(Enter)

网络启动 wuauserv^{(net start wuauserv)}
网络启动 cryptSvc^{(net start cryptSvc)}
网络启动位^{(net start bits)}
网络启动 msiserver^{(net start msiserver)}

5. 重新启动您的 PC 以保存更改。

方法 5：运行系统文件检查器 (SFC) 和检查磁盘 (CHKDSK)^{(Method 5: Run System File Checker (SFC) and Check Disk (CHKDSK))}

1. 按Windows Key + X，然后单击 命令提示符（管理员）。^{( Command Prompt (Admin).)}

2.现在在cmd中输入以下内容并回车：

Sfc /scannow
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows

3.等待^(Wait)上述过程完成，完成后，重新启动PC。

4. 接下来，运行 CHKDSK 来修复文件系统错误^{(CHKDSK to Fix File System Errors)}。

5. 让上述过程完成并再次重新启动您的 PC 以保存更改。

方法 6：运行 Microsoft Fixit^{(Method 6: Run Microsoft Fixit)}

如果上述步骤都不能帮助解决Windows 更新^{(Windows Update)}卡住问题，那么作为最后的手段，您可以尝试运行Microsoft Fixit，这似乎有助于解决问题。

1. 转到此处^(here)，然后向下滚动，直到找到“修复 Windows 更新错误。^{(Fix Windows Update errors.)}”

2. 点击它下载Microsoft Fixit或者您可以直接从这里下载。^(here.)

3. 下载后，双击文件运行疑难解答^{(file to run the Troubleshooter)}。

4.确保单击高级^(Advanced)，然后单击“以管理员身份运行”选项。

5.一旦疑难解答^{(Troubleshooter)}将具有管理员权限；它将再次打开，然后单击高级并选择“自动应用修复”。^{(Apply repairs automatically.)}”

6.按照屏幕上的说明完成该过程，它将自动修复Windows Update Stuck^{(Fix Windows Update Stuck)}或Frozen问题。

方法 7：执行干净启动^{(Method 7: Perform Clean Boot)}

有时，第 3 方软件可能会与 Windows Update 发生冲突并导致^{(Windows Update)}Windows Update^{(Windows Update)}卡住^(Stuck)或冻结^(Frozen)。要解决此问题^{(fix this issue)}，您需要在 PC 中执行干净启动^{(perform a clean boot)}并逐步诊断问题。

方法 8：更新 BIOS^{(Method 8: Update BIOS)}

有时 更新系统 BIOS^{(updating your system BIOS)}可以修复此错误。要更新您的BIOS，请访​​问您的主板制造商网站并下载最新的BIOS版本并进行安装。

如果您已经尝试了所有方法但仍然遇到USB设备无法识别的问题，请参阅本指南：如何修复 Windows 无法识别的 USB 设备^{(How to Fix USB Device not recognized by Windows)}。

最后，希望您有修复 Windows Update Stuck 或 Frozen 问题^{(Fix Windows Update Stuck or Frozen issue)}，但如果您有任何问题，请在评论部分提出。

受到推崇的：^{(Recommended:)}

• 在 Windows 10 的上下文菜单中将 PowerShell 替换为命令提示符^{(Replace PowerShell with Command Prompt in Context Menu in Windows 10)}
• 让谷歌浏览器更快的 12 种方法^{(12 Ways To Make Google Chrome Faster)}
• 在 Windows 10 开始菜单中用命令提示符替换 Powershell^{(Replace Powershell with Command Prompt in the Windows 10 Start Menu)}
• 修复 Windows 10 Creators Update 安装卡住^{(Fix Windows 10 Creators Update installation stuck)}

如果您在下载更新时成功修复了 Windows Update Stuck 或 Frozen，^{(Fix Windows Update Stuck or Frozen while downloading updates)}但如果您对这篇文章仍有任何疑问，请随时在评论部分询问他们。

Fix Windows Update Stuck or Frozen

Uѕers are reporting an issue where the Windows Update is stuck downloading thе updates, or the update is frozen aѕ there is no progress seen. Even if you leave your system downloading updateѕ for the whole day, it will still stay stuck, and you won’t be able to uрdate your Wіndows. There are many reasons as to why you arе not able to download the updates, and we wіll try to tackle each one of them in the below fix.

The installation of one or more Windows updates is probably stuck or frozen if you see one of the following messages persist for a long time:

Preparing to configure Windows.
Do not turn off your computer.

Configuring Windows updates
20% complete
Do not turn off your computer.

Please do not power off or unplug your machine.
Installing update 3 of 4…

Working on updates
0% complete
Don’t turn off your computer

Keep your PC on until this is done
Installing update 2 of 4…

Getting Windows ready
Don’t turn off your computer

Windows update is an essential feature that makes sure Windows receives critical security updates to protect your Computer from security breach such as recent WannaCrypt, Ransomware etc. And if you don’t keep your PC up to date, you risk being vulnerable to such attacks. So without wasting any time let’s see how to actually Fix Windows Update Stuck or Frozen issue while downloading updates with the help of below-listed troubleshooting guide.

Fix Windows Update Stuck or Frozen

Make sure to create a restore point just in case something goes wrong.

Method 1: Run the Windows Update Troubleshooter

1. Open Control Panel and search for the Troubleshoot in the search bar on the left side and click on it to open the Troubleshoot.

2. Next, from the left window, pane select View all.

3. Then from the Troubleshoot computer problems list select Windows Update.

4. Follow on-screen instruction and let the Windows Update Troubleshoot run.

5. Restart your PC and see if you can Fix Windows Update Stuck or Frozen issue.

Method 2: Make sure Windows update services are running

1. Press Windows Key + R then type “services.msc” (without quotes) and hit Enter.

2. Locate the following services:

Background Intelligent Transfer Service (BITS)
Cryptographic Service
Windows Update
MSI Installer

3. Double click on each of them and make sure their Startup type is set to Automatic.

4. Now if any of the above services are stopped, make sure to click on Start under Service Status.

5. Next, right-click on Windows Update service and select Restart.

6. Click Apply, followed by OK and then reboot your PC to save changes.

This step is essential as it helps to Fix Windows Update Stuck or Frozen issue but if you are still unable to download or install updates, then continue to the next method.

Method 3: Run System Restore

1. Press Windows Key + R and type sysdm.cpl then hit enter.

2. Select the System Protection tab and choose System Restore.

3. Click Next and choose the desired System Restore point.

4. Follow the on-screen instruction to complete system restore.

5. After reboot, you may be able to Fix Windows Update Stuck or Frozen issue.

Method 4: Rename SoftwareDistribution Folder

1. Open Command Prompt. The user can perform this step by searching for ‘cmd’ and then press Enter.

2. Now type the following commands to stop Windows Update Services and then hit Enter after each one:

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver

3. Next, type the following command to rename SoftwareDistribution Folder and then hit Enter:

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old

4. Finally, type the following command to start Windows Update Services and hit Enter after each one:

net start wuauserv
net start cryptSvc
net start bits
net start msiserver

5. Reboot your PC to save changes.

Method 5: Run System File Checker (SFC) and Check Disk (CHKDSK)

1. Press Windows Key + X then click on Command Prompt (Admin).

2. Now type the following in the cmd and hit enter:

Sfc /scannow
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows

3. Wait for the above process to finish and once done, restart your PC.

4. Next, run CHKDSK to Fix File System Errors.

5. Let the above process complete and again reboot your PC to save changes.

Method 6: Run Microsoft Fixit

If none of the above steps helped troubleshoot Windows Update stuck problem then as a last resort, you could try to run Microsoft Fixit which seems to help fix the issue.

1. Go here and then scroll down till you find “Fix Windows Update errors.”

2. Click on it to download the Microsoft Fixit or else you can directly download from here.

3. Once download, double-click the file to run the Troubleshooter.

4. Make sure to click Advanced and then click “Run as administrator” option.

5. Once the Troubleshooter will have administrator privileges; it will again open, then click on advanced and select “Apply repairs automatically.”

6. Follow the on-screen instruction to complete the process, and it will automatically Fix Windows Update Stuck or Frozen issue.

Method 7: Perform Clean Boot

Sometimes 3rd party software can conflict with Windows Update and cause Windows Update to be Stuck or Frozen. To fix this issue, you need to perform a clean boot in your PC and diagnose the issue step by step.

Method 8: Update BIOS

Sometimes updating your system BIOS can fix this error. To update your BIOS, go to your motherboard manufacturer website and download the latest BIOS version and install it.

If you have tried everything but still stuck at USB device not recognized problem, see this guide: How to Fix USB Device not recognized by Windows.

Finally, I hope you have Fix Windows Update Stuck or Frozen issue, but if you have any questions, please ask them in the comment section.

Recommended:

• Replace PowerShell with Command Prompt in Context Menu in Windows 10
• 12 Ways To Make Google Chrome Faster
• Replace Powershell with Command Prompt in the Windows 10 Start Menu
• Fix Windows 10 Creators Update installation stuck

That’s if you have successfully Fix Windows Update Stuck or Frozen while downloading updates but if you still have any queries regarding this post feel free to ask them in the comment’s section.

Related posts

• Fix Windows 10 Update Stuck or Frozen

• Fix Windows Update Stuck在0％[解决]

• 如何在Windows 10上Fix Avast Update Stuck

• 如何修复 Windows 11 更新卡住

• Fix Windows Update Error Code 0x80072efe

• 修复 Warframe 更新失败

• Fix Windows Defender Update使用error 0x80070643失败

• 修复 Windows 更新错误 0x80070005

• 修复 Windows 10 卡在重启循环中

• Fix Windows Update Error 80246008

• 修复 Windows 11 上的更新错误 0x80888002

• Fix Windows Update目前无法检查更新

• 修复遇到的 Windows 11 更新错误

• Allocating Disk Space上的Fix Steam Stuck Windows

• Fix Windows Update Error 80244019

• Fix一些Update文件没有正确签名

• 修复 Windows 10 更新错误 0x8e5e0147

• 修复 Windows 更新错误 0xc8000222

• Preparing Security Options Fix Windows 10 Stuck

• 9 Ways至Fix Frozen Windows 10任务栏