Windows作为操作系统^{(operating system)}有许多积极的因素。其中之一是来自创建者Microsoft的传入更新流。如果您的Windows 11 PC 已连接到 Internet，您将继续获得更新，这些更新将带来新功能、重新设计的外观、系统中当前错误和故障的解决方案以及稳定性改进。一些用户对收到太多更新表示失望。当您在Windows 11 PC 上下载更新时，它通常通过显示百分比来显示进度。如果百分比计数器^{(percentage counter)}卡住，例如，如果最近两个小时一直显示 90%，则表明出现问题。这意味着Windows无法完全下载或安装更新。因此，我们为您提供了一份有用的指南，以帮助您解决Windows 11 更新冻结卡住的问题。

如何修复 Windows 11 更新卡住或冻结
^{(How to Fix Windows 11 Update Stuck or Frozen )}

Windows 11是^{(Windows 11)}微软^(Microsoft)开发的Windows NT 操作系统^{(operating system)}的最新版本。由于这个操作系统^{(operating system)}相当新，微软^(Microsoft)开发人员发布了几个更新。Windows 11 更新卡住是一个非常常见的问题。

Windows 更新被冻结或卡住的原因^{(Reasons Why Windows Updates Get Frozen or Get Stuck)}

• Internet 连接^{(Internet connectivity)}错误 -在执行本文中列出的解决方案之前，请重新启动^(Restart)您的PC 和 Internet 路由器^{(PC and internet router)}
• 内存空间不足
• 禁用或损坏Windows 更新^{(Windows update)}服务。
• ^{(Compatibility conflict)}与现有流程或软件的^{(process or software)}兼容性冲突
• 更新文件下载不完整

方法 1：运行 Windows 更新疑难解答^{(Method 1: Run Windows Update Troubleshooter)}

请按照以下步骤通过运行Windows 更新疑难解答^{(Windows Update Troubleshooter)}来修复Windows 11更新冻结问题：

1. 同时按下Windows + I keys打开设置^(Settings)应用程序。

2. 在系统^(System)选项卡中，向下滚动并单击疑难解答^{(Troubleshoot)}。

3. 点击选项^(Options)下的其他疑难解答^{(Other troubleshooters)}，如图所示。

4. 点击Windows Update对应的运行^(Run)。

Windows更新疑难解答^{(Update Troubleshooter)}将自动扫描并修复问题（如果有）。

方法 2：在安全模式下卸载冲突的应用程序^{(Method 2: Uninstall Conflicting Apps in Safe Mode)}

建议将您的Windows 11 PC 启动到安全模式^(Mode)，然后卸载引起冲突的应用程序，如下所述：

1. 同时按下Windows + R键打开运行^(Run)对话框。

2. 键入msconfig并单击OK，如图所示。

3. 单击系统配置^{(System Configuration)}窗口中的引导^(Boot)选项卡。

4. 在这里，在Boot options下，选中标记为Safe Boot 的框。 ^{(Safe Boot. )}

5.从启动选项中选择^{(Boot options)}安全启动^{(Safe boot)}类型，即最小、备用外壳、Active Directory 修复或网络^{(Minimal, Alternate shell, Active Directory repair or Network)}。

6. 单击Apply > OK以启用安全启动。

7.在出现的确认提示^{(confirmation prompt)}中单击重新启动^(Restart)。

8. 同时按下Windows + X keys 打开快速链接^{(Quick Link )}菜单。单击列表中的应用程序和功能^{(Apps and features )}。

9.滚动^(Scroll)已安装应用程序列表，然后单击^{(apps and click)}系统上安​​装的第三方程序的^{(third-party programs)}三点图标^{(three dotted icon )}。

注意：^(Note:)我们在此处展示了McAfee Antivirus作为示例。

10. 然后，点击卸载^(Uninstall)，如图所示。

11. 在确认对话框中^{(confirmation dialog box)}再次单击卸载^(Uninstall)。

12. 按照步骤 1-6取消选中^{(steps 1-6)}System Configuration窗口中标记为Safe Boot的框。

另请阅读：^{(Also Read:)}如何下载和安装 Windows^{(Download and Install Windows)} 11 更新

方法 3：启用 Windows 更新服务^{(Method 3: Enable Windows Update Services)}

Windows更新服务对于运行 Windows 更新下载和安装^{(download and installation)}至关重要。以下是通过启用Windows 更新服务^{(Windows Update Service)}来修复Windows 11更新卡住的方法：

1. 单击搜索图标^{(Search icon)}并输入服务^(Services)。然后，单击打开^(Open)。

2.向下滚动^(Scroll)服务列表并在列表中找到Windows Update。双击它。

3. 在Windows 更新属性^{( Windows Update Properties)}窗口中，将启动类型^{(Startup type)}设置为自动^(Automatic)，然后单击服务状态^{(Service status)}下的启动^(Start)。

4. 单击Apply > OK以保存这些更改并重新启动^(Restart)计算机

方法 4：手动删除旧的 Windows 更新文件^{(Method 4: Delete Old Windows Update Files Manually)}

清除旧的Windows 更新^{(Windows Update)}文件不仅有助于清除新下载所需的存储空间^{(storage space)}，还有助于修复Windows 11更新卡住的问题。我们将首先禁用Windows 更新服务^{(Windows update service)}，然后清除旧的更新文件，最后重新启动它。

1.如前所述，启动服务窗口。^(Services)

2. 向下滚动并双击Windows 更新^{(Windows Update)}。

3. 在Windows 更新属性^{(Windows Update Properties)}窗口中，将启动类型^{(Startup type)}设置为已禁用^(Disabled)，然后单击服务状态^{(Service status.)}下的停止。^(Stop)

4. 如图所示，单击Apply > OK。重新启动^(Restart)您的电脑。

5. 同时按下Windows + E keys打开文件资源管理器^{(File Explorer)}。

6.在地址栏中键入^{(Address bar)}C:\Windows\SoftwareDistribution并按Enter键。

7.在这里，同时按Ctrl + A 键^(keys)以选择所有文件和文件夹。然后，同时按Shift + Delete 键^(keys)删除这些文件。

8.在“删除多个项目^{(Delete Multiple Items)}”提示中单击“是”^(Yes)以永久删除所有文件。

9. 现在，按照方法3^{(Method 3)}启用 Windows 更新服务^{(Enable Windows Update Service)}。

另请阅读：^{(Also Read:)} 修复^(Fix)Windows 11更新错误 0x800f0988^{(Update Error 0x800f0988)}

方法5：重置Windows 11 PC^{(Method 5: Reset Windows 11 PC)}

如果您在更新时仍然遇到同样的问题，请在此处阅读我们关于如何修复遇到的^(How)Windows 11^{(Fix Windows 11)} 更新错误问题^{(Update Error Encountered issue)}的指南。如果一切都失败了，别无选择，只能重置您的 PC，如下所述：

1. 同时按下Windows + I keys启动 Windows设置^(Settings)。

2. 在系统^{(System )}选项卡中，向下滚动并单击恢复^(Recovery)，如图所示。

3. 在恢复选项^{(Recovery options)}下，您会在重置此 PC^{(Reset this PC)}选项旁边找到重置 PC按钮。^{(Reset PC )}点击它。

4. 在重置^(Reset)此PC 窗口^{(PC window)}中，单击保留我的文件。^{(Keep my files.)}

5. 从您希望如何重新安装 Windows^{(How would you like to reinstall Windows)}屏幕中选择以下选项之一：

• 云^(Cloud) 下载^(download)
• 本地^(Local) 重装^(reinstall)

注意：^(Note:) 云下载^{(Cloud download)}需要有效的互联网连接^{(internet connection)}，但比本地重新安装更可靠。

注意：^(Note:)在附加设置^{(Additional settings)}屏幕上，如果需要，单击更改设置以更改先前所做的选择。^{(Change settings)}然后，单击下一步^(Next)。

6. 最后，点击Reset，如下图所示。

在重置过程中^{(Reset process)}，您的计算机可能会重新启动多次。这是此过程中显示的正常行为，可能需要数小时才能完成此过程，具体取决于您选择的设置和设备上存储的数据。

推荐的：^{(Recommended:)}

• 如何重置Microsoft 帐户密码^{(Microsoft Account Password)}
• 如何在Windows 11中恢复^{(Windows 11)}丢失的回收站图标^{(Missing Recycle Bin Icon)}
• 如何在Windows 11上回滚^{(Windows 11)}驱动程序更新^{(Driver Updates)}
• 如何在Windows 11中^{(Windows 11)}下载和安装可选更新^{(Download and Install Optional Updates)}

我们希望您了解如何解决 Windows 11 更新卡住或冻结^{(fix Windows 11 update stuck or frozen)}问题。您可以在下面的评论部分^{(comment section)}发送您的建议和查询。

How to Fix Windows 11 Update Stuck

There are numerous positive elements to Windows as an operating ѕystem. One of them is the іncoming ѕtream of updatеs from the creator Microsoft. If your Windows 11 PC is сonnected to the internet, you will continue to get updates that will bring in new features, redesigned look, solutions for current bugs and malfunctions іn the system, аnd stability improvеments. Some users have expressed disappointment with receiving far too many updates. Whеn yoυ download an update on your Windows 11 PC, it usually displays рrogress by displaying а percentage. If the percentage сounter is stuck, for еxamplе, if it has been showing 90% for the last two hours, it indіcateѕ thаt something is wrong. It means Windows is υnable to download or install the update completely. Thus, we bring to you a helpful gυide to help you fix Windows 11 update frozen stuck issue.

How to Fix Windows 11 Update Stuck or Frozen

Windows 11 is the latest version of the Windows NT operating system developed by Microsoft. As this operating system is fairly new, several updates are released by Microsoft developers. Windows 11 update stuck is a very common problem.

Reasons Why Windows Updates Get Frozen or Get Stuck

• Internet connectivity errors – Restart your PC and internet router before going through the solutions listed in this article
• Lack of memory space
• Disabled or corrupt Windows update services.
• Compatibility conflict with existing process or software
• Incomplete download of update files

Method 1: Run Windows Update Troubleshooter

Follow these steps to fix Windows 11 update frozen issue by running Windows Update Troubleshooter:

1. Press Windows + I keys together to open the Settings app.

2. In the System tab, scroll down and click on Troubleshoot.

3. Click on Other troubleshooters under Options, as shown.

4. Click on Run corresponding to Windows Update.

Windows Update Troubleshooter will scan and fix problems, if any, automatically.

Method 2: Uninstall Conflicting Apps in Safe Mode

It is advisable to boot your Windows 11 PC into Safe Mode and then, uninstall conflict-causing apps, as explained below:

1. Press Windows + R keys together to open Run dialog box.

2. Type msconfig and click on OK, as shown.

3. Click on the Boot tab in the System Configuration window.

4. Here, under Boot options, check the box marked Safe Boot. 

5. Select the type of Safe boot i.e. Minimal, Alternate shell, Active Directory repair or Network from Boot options.

6. Click on Apply > OK to enable Safe Boot.

7. Click on Restart in the confirmation prompt that appears.

8. Press Windows + X keys together to open the Quick Link menu. Click Apps and features from the list.

9. Scroll through the list of installed apps and click on the three dotted icon for third-party programs installed on your system.

Note: We have shown McAfee Antivirus as an example here.

10. Then, click on Uninstall, as shown.

11. Click on Uninstall again in the confirmation dialog box.

12. Uncheck the box marked Safe Boot in System Configuration window by following steps 1-6.

Also Read: How to Download and Install Windows 11 Updates

Method 3: Enable Windows Update Services

Windows update service is crucial for running windows update download and installation. Here’s how to fix Windows 11 update stuck by enabling Windows Update Service:

1. Click on the Search icon and type Services. Then, click on Open.

2. Scroll down the list of services and locate Windows Update in the list. Double-click on it.

3. In the Windows Update Properties window, set up the Startup type to Automatic and click on Start under Service status.

4. Click on Apply > OK to save these changes and Restart your computer

Method 4: Delete Old Windows Update Files Manually

Clearing old Windows Update files will not only help clear out the storage space required for new downloads but also help fix Windows 11 update stuck issue. We will disable Windows update service first, then clear old update files and finally, restart it.

1. Launch Services window, as earlier.

2. Scroll down and double-click on Windows Update.

3. In the Windows Update Properties window, set up the Startup type to Disabled and click on Stop under Service status.

4. Click on Apply > OK as depicted. Restart your PC.

5. Press Windows + E keys together to open File Explorer.

6. Type C:\Windows\SoftwareDistribution in the Address bar and press the Enter key.

7. Here, press Ctrl + A keys together to select all files and folders. Then, press Shift + Delete keys together to delete these files.

8. Click on Yes in the Delete Multiple Items prompt to delete all files permanently.

9. Now, follow Method 3 to Enable Windows Update Service.

Also Read: Fix Windows 11 Update Error 0x800f0988

Method 5: Reset Windows 11 PC

If you still face the same problem while updating, read our guide on How to Fix Windows 11 Update Error Encountered issue here. If all else fails, there’s no choice but to reset your PC as discussed below:

1. Press Windows + I keys together to launch Windows Settings.

2. In the System tab, scroll down and click on Recovery, as shown.

3. Under Recovery options, you will find the Reset PC button next to Reset this PC option. Click on it.

4. In the Reset this PC window, click on Keep my files.

5. Choose one of these options from the How would you like to reinstall Windows screen:

• Cloud download
• Local reinstall

Note: Cloud download requires an active internet connection but is more reliable than Local reinstall.

Note: On the Additional settings screen, click on Change settings to change previously made choices if you want. Then, click on Next.

6. Finally, click on Reset, as depicted below.

During the Reset process, your computer may restart several times. This is normal behavior shown during this process and it may take hours to complete this process depending on the settings you choose and data that is stored on your device.

Recommended:

• How to Reset Microsoft Account Password
• How to Restore Missing Recycle Bin Icon in Windows 11
• How to Rollback Driver Updates on Windows 11
• How to Download and Install Optional Updates in Windows 11

We hope you learned how to fix Windows 11 update stuck or frozen issue. You can send your suggestions and queries in the comment section below.

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