如果您的Windows计算机在流式传输视频或在线或离线观看(Windows)YouTube时关闭，那么本文可能对您有所帮助。流式传输YouTube(YouTube)视频或使用任何媒体播放器播放(Media Player)视频时，您的 PC 可能会关闭。
播放视频时计算机(Computer)关闭
如果您的Windows台式机或笔记本电脑在播放视频时关闭，那么其中一些建议肯定会对您有所帮助。请查看哪个适用于您的情况。
- 验证显卡和驱动程序
- 更换电源
- 扫描 PC 中的恶意软件
- 监控 CPU 和 GPU 温度
- 检查应用电源使用情况
- 检查事件查看器是否有错误
- 在干净启动状态下进行故障排除
- 内存故障。
现在，让我们详细看看这些步骤。
1]验证(Verify)显卡(Graphics)和驱动程序
由于这是与图形相关的问题，因此您应该查看计算机上已安装的图形卡。您可以将其安装在另一台计算机上并检查是否出现相同的问题。如果是，是时候访问服务中心进行修复了。此外，您应该在前往服务中心之前重新安装或更新显卡驱动程序。(re-install or update the graphics driver)
2]更换电源
PSU代表Power Supply Unit，它可能是打开计算机的基本组件。没有这个硬件，你几乎不可能打开你的电脑。这意味着如果PSU出现问题，您的计算机也可能出现问题。如果您将旧PSU与其他现代硬件一起使用，则最好将其更改或升级到更好的东西。PSU应该能够为计算机的每个硬件提供电源。否则，您将不断遇到同样的问题。如果您没有适当的知识，最好咨询专业人士。
相关(Related)：玩游戏时Windows PC关闭
3]扫描PC以查找恶意软件
有时，恶意软件和广告软件可能会导致此问题。如今(Nowadays)，攻击者正在使用无数种方法来损害用户体验。因此，明智的做法是扫描您的 PC 以查找恶意软件和广告软件。它不会花费太多时间，您可以免费执行。如果您认为 Windows Defender在这种情况下无效，您可以安装第三方杀毒软件(third-party antivirus)，如 卡巴斯基(Kaspersky)等。
4]监控CPU和GPU温度
虽然有一些第三方软件可以检查CPU和GPU温度，但最好使用内置的性能监视器(Performance Monitor)工具。大多数制造商都有一个显示所有这些细节的内置实用程序。您需要使用它来检查您的CPU和GPU是否超出标准温度。如果是，您应该在情况恶化之前联系制造商。
5]检查应用程序电源使用情况
如果您使用Google Chrome或任何其他浏览器观看YouTube ，您可以在(YouTube)任务管理器(Task Manager)中找到一个条目。从这里，您可以检查该应用程序的电源使用趋势。即使您是离线观看视频，您也可以在任务管理器(Task Manager)中找到媒体播放器名称。您所要做(All)的就是检查电源使用情况(Power usage)和电源使用趋势(Power usage trend)列。如果它们显示非常低(Very low)、低(Low)或中等(Moderate)，则无需担心。如果他们使用非常高(Very high)，你必须做这些事情 -
- 禁用所有扩展
- 关闭所有标签
- 重启浏览器
- 如果可以找到罪魁祸首并杀死它，请使用浏览器的任务管理器工具(Task Manager)
- 将浏览器更新(Update)到最新版本
6]检查事件查看器是否有错误
事件查看器存储并让您详细查看所有事件。无论是Windows Update客户端工作不正常，还是您的 PC 在播放视频时被关闭，您都会发现包含一些信息的错误消息。例如，它可以显示一个非常方便解决您的问题的事件 ID 。(Event ID)最好找出事件 ID(Event ID)，以便您可以进一步调查此事。
7]在干净启动状态下进行故障排除
有时，由于驱动程序或硬件故障，会出现此问题。您可以通过执行干净启动(Boot)来识别这一点。这很简单，您也不需要安装任何第三方软件。您应该遵循我们的详细教程，该教程展示了如何在 Windows 10 中执行干净启动(how to perform a Clean Boot in Windows 10)。供您参考，它不能直接解决问题，但可以帮助您确定问题是否是由于驱动程序故障而出现的，并允许您识别违规者。
8] 内存故障
有故障的 RAM(Faulty RAM)会经常产生这样的问题。如果您的计算机在消息中显示带有“内存”的BSOD，则很可能是您的RAM需要更改。如果您有两个RAM(RAMs)并且它们的速度不同，则可能会出现此问题。
我希望这里的一些东西可以帮助你解决这个问题。
阅读下一篇：(Read next:) 在 Windows 上播放视频时出现绿屏。
Computer shuts down when playing or streaming videos
If your Windows computer turns off when streaming videos or watching YouTube – online or offline, then thiѕ article mіght be helpful for you. Your PC may shut down when streaming YouTube videos or playing a video using any Media Player.
Computer shuts down when playing videos
If your Windows desktop or laptop shuts down when playing videos then some of these suggestions are sure to help you. Please see which applies in your case.
- Verify the Graphics card and driver
- Replace PSU
- Scan PC for malware
- Monitor CPU and GPU temperature
- Check app power usage
- Check Event Viewer for the error
- Troubleshoot in Clean Boot State
- Faulty RAM.
Now, let’s look at these steps in detail.
1] Verify the Graphics card and driver
As it is a graphics related problem, you should take a look at the graphics card that is already installed on your computer. You can install it on another computer and check if the same problem is appearing or not. If yes, it is time to visit the service center to get it fixed. Also, you should re-install or update the graphics driver before heading to the service center.
2] Replace PSU
PSU stands for Power Supply Unit, which is probably the essential component to switch on a computer. Without this hardware, it is next to impossible for you to turn on your PC. It means that if the PSU has some problems, your computer might get issues too. If you are using an aged PSU with other modern hardware, it is the best time to change or upgrade it to something better. The PSU should have the capacity to provide the power supply to each hardware of your computer. Otherwise, you will keep getting the same problem. If you do not have proper knowledge, it is better to consult with a professional.
Related: Windows PC shuts down while gaming
3] Scan PC for malware
Sometimes, malware and adware can cause this issue. Nowadays, attackers are using countless methods to harm the user experience. Therefore, it is wise to scan your PC for malware and adware. It doesn’t consume much time, and you can perform that for free. If you think Windows Defender is not effective in this case, you can install third-party antivirus like Kaspersky, etc.
4] Monitor CPU and GPU temperature
Although there is some third-party software to check CPU and GPU temperature, it will be best if you can use the in-built Performance Monitor tool. Most of the manufacturers have an in-built utility that shows all these details. You need to use it to check if your CPU and GPU are going beyond the standard temperature. If yes, you should contact the manufacturer before it gets worse.
5] Check app power usage
If you are using Google Chrome or any other browser to watch YouTube, you can find an entry in the Task Manager. From here, you can check the power usage trend of that application. Even if you are watching videos offline, you can find the media player name in the Task Manager. All you have to do is to check the Power usage and Power usage trend columns. If they are showing Very low, Low, or Moderate, there is nothing to worry about. If they are using Very high, you must do these things-
- Disable all extensions
- Close all tabs
- Restart your browser
- Use the browser’s Task Manager tool if it is available to find the culprit and kill it
- Update browser to the latest version
6] Check Event Viewer for the error
Event Viewer stores and lets you view all events in detail. Whether the Windows Update client is not working correctly or your PC is getting turned off while playing video, you will find an error message with some information. For instance, it can show an Event ID that is very handy to solve your problem. It is better to find out the Event ID so that you can investigate the matter further.
7] Troubleshoot in Clean Boot State
Sometimes, this problem occurs due to a faulty driver or hardware. You can recognize that by performing a Clean Boot. It is straightforward, and you do not need to install any third-party software as well. You should follow our detailed tutorial, which shows how to perform a Clean Boot in Windows 10. For your information, it doesn’t solve the issue directly, but it helps you to ensure if the problem is appearing because of a faulty driver or not, and allows you to identify the offender.
8] Faulty RAM
Faulty RAM can create such an issue frequently. If your computer shows a BSOD with “memory” in the message, it is most likely your RAM, which needs to be changed. If you have two RAMs and their speeds are different, this problem can occur.
I hope something here will help you to fix the issue.
Read next: Green Screen when playing videos on Windows.
