Windows 11/10用户在从Microsoft Store下载、安装或更新应用程序时有时会遇到代码为0x800704c6的错误。有几个人抱怨说，他们使用Xbox 的 Game Pass从(Xbox’s Game Pass)Microsoft Store下载的游戏也因此错误而停止。对于那些不知道的人来说，游戏通行证是(Game Pass)Xbox为其Series X/S和 One 游戏机和 Windows 10 提供的视频游戏订阅。下载应用程序或某些视频游戏的人已被此问题困扰，并且今天我将列出一些你可以实施的方法来消除你的系统这个错误。
微软商店错误 0x800704c6
据观察，当Microsoft(Microsoft)商店有一些无效缓存时，此错误与Windows设置有关，因为用户已移动到新的时间范围并且没有相应地调整他/她的时钟设置。与发现问题一样广泛传播，它有一些非常简单和快速的解决方案，下面是其中的一些。
1. 检查您的互联网(Internet)连接
这是一个非常基本的问题，每次发生这样的错误时都会浮出水面。错误指出“我们无法将您连接到服务(We couldn’t connect you to the service)”并要求用户检查他们的互联网连接。为此，您只需将鼠标悬停在任务栏的右侧，连同您的声音设置和时钟设置，您就可以进行网络设置。如果您连接的Wi-Fi或热点未显示诸如“无互联网(No Internet)”之类的错误，则您的网络工作正常，而问题出在其他地方。
2.重启你的路由器/PC
有时互联网问题可能会从提供商那里持续存在，其中您的设备可能会显示您的互联网运行良好，而现实情况并非如此。在这种情况下，您可能需要重新启动 Wi-Fi 路由器以查看是否一切恢复原状。重新启动 PC(Restarting the PC)有时也可以解决问题。
3. 尝试其他连接
如果您仍然怀疑网络的连接性，您可以试一试其他网络。转到您访问的面板以检查您的网络连接并加入其他连接。
4.重置存储缓存
如果这个问题不是您的 Internet 造成的，请不要担心，因为您可以进行更多修复，其中之一是重置 Microsoft Store 的 Cache(resetting Microsoft Store’s Cache)。损坏的缓存有时会阻止您在Microsoft Store上安装或更新特定应用程序，因此重置它可能会起作用。
- 打开任务栏的搜索选项并输入“WSReset”。
- 键入它后，您会找到该名称的运行命令。右键单击它并选择“以管理员身份运行”。(Run)
- (Click)当UAC命令提示时(UAC)单击“是” ，然后将引导您到Microsoft Store ，该商店将打开一条语句，让您知道商店的缓存数据已被清除。
完成上述任务后，您可以尝试安装遇到错误的应用程序以检查它是否仍然存在。
5. 运行Microsoft Store疑难解答
Windows为其商店提供了故障排除功能，旨在能够由用户自己修复此类错误。运行上述Microsoft Store 疑难解答(Microsoft Store Troubleshooter)可能只是解决问题的方法。
- 使用快捷键Windows+I打开Windows 设置(Windows Settings)。
- 单击(Click)标题为“更新和安全(Security)”的最后一个选项。
- 从屏幕左侧的选项窗格中，选择“疑难解答”。
- 单击(Click)“其他疑难解答”，然后将您带到不同的页面。
- 向下滚动(Scroll)并在“查找并修复其他问题”列表下，您会在底部发现一个设置，即“ Windows商店应用程序”
- 单击(Click)它并进一步选择“运行疑难解答”。
您的 Windows 应用商店应用程序疑难解答现已运行，它将检测问题（如果有）并结束它们。
6.根据时区调整时间和日期
如上所述，您的系统当前所在的时区与其中输入的时间凭证之间的不平衡可能导致错误 0x800704c6(Error 0x800704c6)。幸运的是，更改 Windows 10 计算机上的时间和时区是一项非常方便的任务。
- Win+I打开您的 Windows 设置。
- 然后，您将找到一个名为“时间(Time)和语言(Language)”的设置，单击它。或者，您可以从任务栏中右键单击计算机的时钟，然后选择从那里调整时间，这两者都会带您进入相同的设置。
- 然后，禁用自动设置设备日期和时间的设置，这将为您提供手动设置的选项。选择自动设置时，此选项显示为灰色。
- 然后，您可以将日期和时间更改为您所在地区的日期和时间，保存设置并再次尝试下载该应用程序。
我希望上述建议之一能给您带来方便，您现在可以使用Microsoft Store下载应用程序而不会出现任何问题。
祝一切顺利。
Fix Microsoft Store error 0x800704C6 on Windows 11/10
Users of Windows 11/10 sometimes encounter an error coded 0x800704c6 while downloading, installing, or updating apps from the Microsoft Store. Several people have complained that their game downloads from the Microsoft Store using Xbox’s Game Pass were, too, discontinued under this error. A Game Pass, to those who don’t know, is a video gaming subscription offered by Xbox for its Series X/S & One consoles and Windows 10. People downloading apps, or video games for some, have been bugged by this, and today I will list a number of methods you can implement to rid your system of this error.
Microsoft Store Error 0x800704c6
It has been observed that this error pertains to Windows setups when the Microsoft store has some invalid cache because a user has moved to a new time horizon and not adjusted his/her clock setup accordingly. As widely spread as the problem is found to be, it has some pretty easy and quick solutions to it, below being some of them.
1. Check your Internet Connection
This one is pretty basic and comes right off the top of one’s head every time one such error occurs. The error states “We couldn’t connect you to the service” and asks users to check their internet connectivity. In order to do so, you just have to hover over to the right side of your taskbar where, along with your sound settings and clock setup, you have your web setup. If the Wi-Fi or hotspot you’re connected to doesn’t display an error such as ‘No Internet,’ your network is working just fine and the problem lies somewhere else.
2. Restart your router/PC
Sometimes internet issues may persist from the provider’s end, wherein your device may show your internet to be working just fine while the reality isn’t quite so. In such cases, you may have to restart your Wi-Fi router to see if everything falls back in place. Restarting the PC can sometimes do the trick too.
3. Try another connection
In case you are still doubtful of your network’s connectivity, you can give some other network a shot. Go over to the panel you visited to check your network’s connectivity and join some other connection.
4. Reset Store Cache
Not to be worried if it’s not your internet at fault with this issue, because there are a couple more fixes you can go through, one of them being resetting Microsoft Store’s Cache. The corrupted cache can sometimes prohibit you from installing or updating a particular application on the Microsoft Store, so resetting it just might work.
- Open the taskbar’s search option and type in it ‘WSReset’.
- Upon typing it out, you’ll find a run command by that name. Right-click on it and choose ‘Run as administrator’.
- Click on ‘Yes’ when a UAC command will prompt, which will then direct you to the Microsoft Store that will open with a statement to let you know that the store’s cached data has been cleared.
Upon completion of the above task, you can try installing the app you were facing an error in to check if it is still there.
5. Run Microsoft Store troubleshooter
Windows has a troubleshooting feature for its store meant to be able to fix errors of this kind by users themselves. Running the said Microsoft Store Troubleshooter may just be the solution to the problem.
- Open Windows Settings using the shortcut keys Windows+I.
- Click on the last option titled ‘Update & Security.’
- From the options pane on the screen’s left side, select ‘Troubleshoot’.
- Click on ‘Additional Troubleshooters’ which will then take you to a different page.
- Scroll down and under the list ‘Find and fix other problems’ you will spot a setting on the bottom namely ‘Windows store apps’
- Click on it and further select ‘Run the Troubleshooter’.
Your Windows Store apps troubleshooter has now run, which will detect the problems, if any, and put an end to them.
6. Adjust the time and date according to the time zone
As mentioned above, an imbalance between the time zone your system is currently in and the time credentials input in it can lead to Error 0x800704c6. Fortunately, changing the time and zone on your Windows 10 computer is a pretty handy task.
- Open up your Windows settings using hotkeys Win+I.
- You will then find a setting named ‘Time and Language,’ click on it. Alternatively, you can right-click on your computer’s clock from the taskbar and choose to adjust the time from there, both of which will take you to the same setting.
- Then, disable the setting that sets your device’s date and time automatically, which will make available for you the option to do so manually. This option was greyed out when the automatic setting was chosen.
- You can then change the date and time to what it is in your region, save the settings and try downloading the app again.
I hope one of the above-mentioned suggestions came to your convenience and you can now use the Microsoft Store to download apps without any problems.
All the best.
