在浏览互联网(Internet)时,突然决定看一段YouTube视频,但是当你点击视频时,什么都没有发生,即视频没有加载,即使等待几分钟,你也只能看到黑屏。好吧(Well),不用担心,因为“ YouTube视频黑屏”问题很常见,并且有许多针对此问题的修复程序。
对于不同的用户,问题可能会有所不同,因为没有两台计算机是相同的;有些人在看到YouTube黑屏时可能会听到视频中的声音,而有些人可能听不到任何声音。对于少数用户,他们可能会观看视频的某个部分,而所有其他区域都是黑色的。无论如何(Anyway),不要浪费任何时间,让我们在下面列出的指南的帮助下看看如何修复 YouTube 黑屏问题。(Fix YouTube Black Screen Problem)
修复 YouTube 黑屏问题 [已解决]
确保 创建一个还原点(create a restore point) 以防万一出现问题。
在执行高级故障排除步骤之前,您可能需要执行以下基本步骤,这些步骤可能会帮助您解决黑屏(Black Screen)问题:
- 刷新页面或重启浏览器
- 确保(Make)您能够浏览 Internet,并且您拥有有效的Internet连接。
- 退出您的YouTube帐户,然后重新登录
- 使用隐身(Use Incognito)窗口播放YouTube视频。
- 用另一个浏览器测试问题
- (Test)在具有相同网络连接的另一台 PC 上测试问题
- 从您的 PC 上卸载Flash Player,然后尝试从其官方网站安装最新版本。
注意:这些针对(Note: )Google Chrome的特定步骤,您需要按照您正在使用的浏览器(例如 Firefox、Opera、Safari 或 Edge)的步骤进行操作。(you need to follow the steps for your browser which you are using such as Firefox, Opera, Safari, or Edge.)
方法 1:运行网络疑难解答(Method 1: Run Network Troubleshooter)
1. 按Windows Key + I 打开设置(Settings),然后单击更新和安全。( Update & Security.)
2. 从左侧菜单中,选择疑难解答。( Troubleshoot.)
3. 在疑难解答下,单击Internet 连接( Internet Connections),然后单击运行疑难解答。(Run the troubleshooter.)
4. 按照屏幕上的进一步说明运行疑难解答。
5. 重新启动您的 PC 以保存更改。
方法二:清除浏览器缓存和Cookie(Method 2: Clear Browser’s Cache & Cookies)
当长时间没有清除浏览数据时,这也可能导致YouTube 黑屏问题(YouTube Black Screen Problem)。
在 Google Chrome 中清除浏览器数据(Clear Browsers Data in Google Chrome)
1. 打开谷歌浏览器,按Ctrl + H打开历史记录。
2. 接下来,单击左侧面板中的清除浏览(Clear browsing)数据。
3. 确保在Obliterate the following items from下选择“beginning of time” 。
4. 另外,勾选以下:
浏览历史
下载历史
Cookie 和其他父亲和插件数据
缓存的图像和文件
自动填充表单数据
密码
5. 现在单击清除浏览数据(Clear browsing data) 按钮并等待它完成。
6. 关闭浏览器并重新启动 PC 以保存更改
在 Microsoft Edge 中清除浏览器数据(Clear Browsers Data in Microsoft Edge)
1. 打开Microsoft Edge,然后单击右上角的 3 个点,然后选择设置。(choose Settings.)
2. 向下滚动直到找到“清除浏览数据”(“Clear browsing data”),然后单击选择要清除的内容按钮。(Choose what to clear button.)
3. 选择所有内容(everything)并单击清除按钮。
4.等待浏览器清除所有数据并重启Edge。(Restart Edge.)清除浏览器缓存似乎可以解决 YouTube 黑屏问题,(Fix YouTube Black Screen Problem,)但如果此步骤没有帮助,请尝试下一步。
方法 3:禁用所有扩展(Method 3: Disable All Extensions)
禁用 Firefox 扩展(Disable Firefox Extensions)
1. 打开 Firefox,然后在地址栏中输入“ about:addons ”(不带引号)并按Enter 键(Enter)。
2.通过单击每个扩展旁边的禁用来禁用所有扩展。(Disable all Extensions)
3.重新启动Firefox(Restart Firefox),然后启用一个扩展来找到导致YouTube黑屏问题的罪魁祸首。(find the culprit causing the YouTube Black Screen Problem.)
注意:(Note:)启用任何扩展后,您需要重新启动Firefox。
4. 删除那些特定的扩展并重新启动您的 PC。
在 Chrome 中禁用扩展程序(Disable Extensions in Chrome)
1. 打开谷歌浏览器,然后在地址中输入chrome://extensions并按 Enter。
2. 现在首先禁用所有不需要的扩展,然后单击删除图标将其删除。
3.重新启动 Chrome(Restart Chrome)并查看您是否能够修复 YouTube 黑屏问题。(Fix YouTube Black Screen Problem.)
4. 如果您仍然面临YouTube的问题,请禁用所有扩展程序。(disable all the extension.)
方法 4:更新您的显卡驱动程序(Method 4: Update your Graphics Card Drivers)
- 按 Windows 键 + R 然后键入devmgmt.msc 并按 Enter 打开设备管理器。(Device Manager.)
2.接下来,展开显示适配器( Display adapters)并右键单击您的显卡并(Card)选择启用。(Enable.)
3. 再次完成此操作后,右键单击您的显卡并选择“更新驱动程序(Update Driver)”。
4. 选择“自动搜索更新的驱动软件(Search automatically for updated driver software)”,让它完成这个过程。
5. 如果上述步骤有助于解决问题,那么很好,如果没有,请继续。
6. 再次右键单击您的显卡并选择“更新驱动程序”(“Update Driver”),但这次在下一个屏幕上选择“浏览我的计算机以查找驱动程序软件。(Browse my computer for driver software.)”
7. 现在选择“让我从计算机上的可用驱动程序列表中选择”。(“Let me pick from a list of available drivers on my computer.”)
8. 最后,从列表中选择最新的驱动程序(select the latest driver),然后单击下一步。( Next.)
9. 让上述过程完成并重新启动您的 PC 以保存更改。
方法 5:更新您的浏览器(Method 5: Update your Browser)
1.要更新谷歌浏览器,点击Chrome右上角的(Chrome)三个点(Three dots),然后选择帮助(Help),然后点击关于谷歌浏览器。(About Google Chrome.)
2.现在确保谷歌浏览器(Google Chrome)没有更新,如果没有更新,你会看到一个更新按钮并( Update button and) 点击它。
这会将Google Chrome更新到其最新版本,这可以帮助您修复 YouTube 黑屏问题。( Fix YouTube Black Screen Problem.)
更新 Mozilla 火狐(Update Mozilla Firefox)
1. 打开Mozilla Firefox,然后从右上角单击三行。(three lines.)
2. 从菜单中,单击 Help > About Firefox.
3. Firefox 将自动检查更新(Firefox will automatically check for updates)并在可用时下载更新。
4. 重新启动您的 PC 以保存更改。
方法6:禁用硬件加速(Method 6: Disable Hardware Acceleration)
在 Firefox 中禁用硬件加速(Disable Hardware Acceleration in Firefox)
1. 打开 Firefox,然后在地址栏中输入about:preferences并按 Enter。
2.向下滚动(Scroll)到性能(Performance),然后取消选中“使用推荐的性能设置。(Use recommended performance settings.)”
3. 在性能下取消选中(uncheck)“可用时使用硬件加速(Use hardware acceleration when available)”。
4. 关闭Firefox并重新启动您的 PC。
在 Chrome 中禁用硬件加速(Disable Hardware Acceleration in Chrome)
1. 打开谷歌浏览器(Google Chrome),然后点击右上角的三个点,然后选择设置。(Settings.)
2. 现在向下滚动,直到找到Advanced (可能位于底部),然后单击它。
3.现在向下滚动直到找到系统设置,并确保禁用切换或关闭(disable the toggle or turn off)选项“可用时使用硬件加速。(Use hardware acceleration when available.)”
4.重新启动Chrome(Restart Chrome),这应该可以帮助您解决Youtube黑屏问题(Youtube Black Screen Problem)。
在 Internet Explorer 中禁用硬件加速(Disable Hardware Acceleration in Internet Explorer)
1. 按 Windows 键 + R 然后输入inetcpl.cpl并按回车键打开Internet 属性(Properties)。
2. 现在切换到高级选项卡(Advanced tab)并勾选选项“使用软件渲染而不是 GPU 渲染。(Use software rendering instead of GPU rendering.)”
3. 单击应用,然后单击确定,(OK,)这将禁用硬件加速。(disable Hardware acceleration.)
4. 再次重新启动您的 IE,看看您是否能够修复 YouTube 黑屏问题。(Fix YouTube Black Screen Problem.)
方法 7:重置浏览器的设置(Method 7: Reset Browser’s Settings)
重置谷歌浏览器(Reset Google Chrome)
1. 打开谷歌浏览器(Google Chrome),然后点击右上角的三个点(three dots),然后点击设置。(Settings.)
2. 现在在设置窗口中向下滚动并单击底部的高级。(Advanced)
3.再次(Again)向下滚动到底部并单击重置列。(Reset column.)
4. 这将再次打开一个弹出窗口,询问您是否要重置(Reset),因此单击重置继续。(Reset to continue.)
重置 Mozilla 火狐(Reset Mozilla Firefox)
1. 打开Mozilla Firefox然后点击右上角的三行。(three lines)
2. 然后单击帮助( Help)并选择故障排除信息。(Troubleshooting Information.)
3.首先,尝试安全模式(Safe Mode),然后单击禁用附加组件的重新启动。(Restart with Add-ons disabled.)
4. 查看问题是否已解决,如果未解决,请单击“ Give Firefox a tune-up ”下的(Give Firefox a tune-up)Refresh Firefox。
5. 重新启动您的 PC 以保存更改,看看您是否可以修复 YouTube 黑屏问题。(Fix the YouTube Black Screen Problem.)
方法 8:重置网络连接(Method 8: Reset Network Connection)
1.打开命令提示符(Command Prompt)。用户可以通过搜索“cmd”然后按 Enter 来执行此步骤。
2. 现在输入以下命令并在每个命令后按Enter :
ipconfig /release
ipconfig /flushdns
ipconfig /renew
3.再次(Again),打开Admin Command Prompt并键入以下内容,然后在每个之后按回车:
ipconfig /flushdns
nbtstat –r
netsh int ip reset
netsh winsock reset
netsh winsock reset catalog
netsh int ipv4 reset reset.log
4. 重新启动以应用更改。
受到推崇的:(Recommended:)
就是这样,您已成功修复 YouTube 黑屏问题(Fix YouTube Black Screen Problem) ,但如果您对本教程仍有任何疑问,请随时在评论部分询问他们。
Fix YouTube Black Screen Problem [SOLVED]
While browsing through the Intеrnet, you suddenly dеcide to watch a YouTube video, but as soon as you click on the video, nothіng is happening, i.e. the video does not load, and even if уou wait for few minutes, all уou can see is a black screen. Well, don’t worry as “YоuTube videos black scrеen” issue a quite common problem and there are many fixes available for this issue.
The issue can be different for different users as no 2 computers are same; some may hear sound from the video while seeing the YouTube black screen while others may not hear anything. For a few users, they might watch a certain part of the video while all the other area is black. Anyway, without wasting any time, let’s see How to Fix YouTube Black Screen Problem with the help of the below-listed guide.
Fix YouTube Black Screen Problem [SOLVED]
Make sure to create a restore point just in case something goes wrong.
Before following the advanced troubleshooting steps, you may want to follow these basic steps which may help you fix the Black Screen issue:
- Refresh the page or restart your browser
- Make sure you’re able to browse the internet, and you have an active Internet connection.
- Sign-out of your YouTube account and then again sign-in
- Use Incognito window to play the YouTube video.
- Test the issue with another browser
- Test the issue on another PC with the same network connection
- Uninstall Flash Player from your PC and try installing the latest version from its official website.
Note: These particular steps for Google Chrome, you need to follow the steps for your browser which you are using such as Firefox, Opera, Safari, or Edge.
Method 1: Run Network Troubleshooter
1. Press Windows Key + I to open Settings then click on Update & Security.
2. From the left-hand menu, select Troubleshoot.
3. Under Troubleshoot, click on Internet Connections and then click Run the troubleshooter.
4. Follow further on-screen instructions to run the troubleshooter.
5. Reboot your PC to save changes.
Method 2: Clear Browser’s Cache & Cookies
When the browsing data is not cleared for a long time, this can also cause the YouTube Black Screen Problem.
Clear Browsers Data in Google Chrome
1. Open Google Chrome and press Ctrl + H to open history.
2. Next, click Clear browsing data from the left panel.
3. Make sure the “beginning of time“ is selected under Obliterate the following items from.
4. Also, checkmark the following:
Browsing history
Download history
Cookies and other sire and plugin data
Cached images and files
Autofill form data
Passwords
5. Now click the Clear browsing data button and wait for it to finish.
6. Close your browser and restart your PC to save changes
Clear Browsers Data in Microsoft Edge
1. Open Microsoft Edge then clicks the 3 dots in the upper right corner and choose Settings.
2. Scroll down till you find “Clear browsing data” then click on Choose what to clear button.
3. Select everything and click the Clear button.
4. Wait for the browser to clear all the data and Restart Edge. Clearing browser’s cache seems to Fix YouTube Black Screen Problem, but if this step was not helpful, try the next one.
Method 3: Disable All Extensions
Disable Firefox Extensions
1. Open Firefox then types “about:addons” (without quotes) in the address bar and hit Enter.
2. Disable all Extensions by clicking Disable next to each extension.
3. Restart Firefox and then enable one extension to find the culprit causing the YouTube Black Screen Problem.
Note: After enabling anyone extension you need to restart Firefox.
4. Remove those particular Extensions and reboot your PC.
Disable Extensions in Chrome
1. Open Google Chrome then type chrome://extensions in the address and hit Enter.
2. Now first disable all the unwanted extensions and then delete them by clicking on the delete icon.
3. Restart Chrome and see if you’re able to Fix YouTube Black Screen Problem.
4. If you’re still facing the issues with YouTube, then disable all the extension.
Method 4: Update your Graphics Card Drivers
- Press Windows Key + R then type devmgmt.msc and hit enter to open Device Manager.
2. Next, expand Display adapters and right-click on your Graphics Card and select Enable.
3. Once you have done this again right-click on your graphics card and select “Update Driver“.
4. Select “Search automatically for updated driver software” and let it finish the process.
5. If the above steps helped fix the issue, then very good, if not then continue.
6. Again right-click on your graphics card and select “Update Driver” but this time on the next screen select “Browse my computer for driver software.”
7. Now select “Let me pick from a list of available drivers on my computer.”
8. Finally, select the latest driver from the list and click Next.
9. Let the above process finish and restart your PC to save changes.
Method 5: Update your Browser
1. To update Google Chrome, click Three dots on the upper right-hand corner in Chrome, then select Help and then click on About Google Chrome.
2. Now make sure Google Chrome is updated if not, you will see an Update button and click on it.
This will update Google Chrome to its latest build which could help you Fix YouTube Black Screen Problem.
Update Mozilla Firefox
1. Open Mozilla Firefox then from the top right corner click on three lines.
2. From the menu, click on Help > About Firefox.
3. Firefox will automatically check for updates and will download updates if available.
4. Restart your PC to save changes.
Method 6: Disable Hardware Acceleration
Disable Hardware Acceleration in Firefox
1. Open Firefox then type about:preferences in the address bar and hit Enter.
2. Scroll down to Performance, then uncheck “Use recommended performance settings.”
3. Under Performance uncheck “Use hardware acceleration when available“.
4. Close Firefox and reboot your PC.
Disable Hardware Acceleration in Chrome
1. Open Google Chrome then click the three dots in the upper right corner and select Settings.
2. Now scroll down till you find Advanced (which would be probably located at the bottom) then click on it.
3. Now scroll down till you find System settings and make sure to disable the toggle or turn off the option “Use hardware acceleration when available.”
4. Restart Chrome, and this should help you in fixing Youtube Black Screen Problem.
Disable Hardware Acceleration in Internet Explorer
1. Press Windows Key + R then type inetcpl.cpl and hit enter to open Internet Properties.
2. Now switch to the Advanced tab and tick mark the option “Use software rendering instead of GPU rendering.”
3. Click Apply, followed by OK, this would disable Hardware acceleration.
4. Again re-launch your IE and see if you’re able to Fix YouTube Black Screen Problem.
Method 7: Reset Browser’s Settings
Reset Google Chrome
1. Open Google Chrome then click the three dots on the upper right corner and click on Settings.
2. Now in the settings window scroll down and click on Advanced at the bottom.
3. Again scroll down to the bottom and click on Reset column.
4. This would open a pop window again asking if you want to Reset, so click on Reset to continue.
Reset Mozilla Firefox
1. Open Mozilla Firefox then clicks on the three lines on the top right corner.
2. Then click on Help and choose Troubleshooting Information.
3. First, try Safe Mode and for that click on Restart with Add-ons disabled.
4. See if the issue is resolved, if not then click Refresh Firefox under “Give Firefox a tune-up“.
5. Reboot your PC to save changes and see if you can Fix the YouTube Black Screen Problem.
Method 8: Reset Network Connection
1. Open Command Prompt. The user can perform this step by searching for ‘cmd’ and then press Enter.
2. Now type the following command and press Enter after each one:
ipconfig /release
ipconfig /flushdns
ipconfig /renew
3. Again, open Admin Command Prompt and type the following and hit enter after each one:
ipconfig /flushdns
nbtstat –r
netsh int ip reset
netsh winsock reset
netsh winsock reset catalog
netsh int ipv4 reset reset.log
4. Reboot to apply changes.
Recommended:
That’s it you have successfully Fix YouTube Black Screen Problem but if you still have any queries regarding this tutorial then feel free to ask them in the comment’s section.