尽管承诺了无纸化的未来，但很有可能您仍然需要不时打印一些东西。虽然今天的打印机比 90 年代或 2000 年代的打印机要好，但它们仍然不像(t feel)其他现代设备那样智能或可靠。以下是您将遇到的一些最常见的打印机问题，其中大部分问题都可以轻松解决。
1.打印机离线
在某些时候，您将按下打印按钮(print button)并收到一条消息，表明打印机不可用或连接。假设打印机之前已设置并正常工作，您可以尝试以下几种方法：
- 检查打印机是否已打开并指示它已准备就绪，并且未显示任何错误。
- 确保连接（USB、Wi-Fi 或蓝牙）正常工作。
- 如果可能，请尝试从另一台计算机打印，以确定问题是计算机还是打印机。
- 重新启动(Restart)打印机和您尝试打印的设备。
- 卸载然后重新安装打印机的软件和驱动程序。
在大多数情况下，重新启动打印请求(print request)中涉及的所有设备将修复它。
2. Wi-Fi 打印速度慢
共享 Wi-Fi 打印机如今非常流行，因为这意味着您家中只需要一台打印机。但是，如果Wi-Fi 信号(Wi-Fi signal)出现问题，您最终可能会遇到 Wi-Fi 打印机需要很长时间才能启动，甚至在等待缓冲区再次填满时暂停打印的情况。
打印机上的 Wi-Fi 信号问题与任何其他设备没有什么不同，因此请查看10 种增强弱 Wi-Fi 信号(10 Ways To Boost a Weak Wi-Fi Signal)的方法以获取建议。您还应该查看如何对 Wi-Fi（无线）打印机进行故障排除(How to Troubleshoot Wi-Fi (Wireless) Printers)。
3.“幽灵”卡纸
“ Ghost jamming ”，可悲的是，它并不是某种令人毛骨悚然的音乐类型。相反，当打印机报告卡纸(paper jam)时会发生这种情况，但经过调查，您找不到卡纸。
虽然技术人员可以解决鬼卡纸(ghost jamming)的一些原因，但最常见的原因是小碎纸片或其他卡在滚筒之间的碎屑。
按照手册打开您的打印机，并检查您可能遗漏的打印滚筒中是否没有任何东西。如果可能，请尝试轻轻滚动纸辊，看看它们是否自由移动或是否有任何东西掉落。
关闭并重新打开打印机，或者如果打印机具有该功能，则查看恢复出厂设置是否有帮助。(factory reset)标准打印机“恢复(printer “)出厂设置(factory reset)”通常需要将电源线(power cord)拔出 30 秒，然后重新插入。
4.未对齐或看起来很奇怪的文本
这是喷墨打印机特有的问题。(issue specific)许多现代喷墨打印机没有永久性打印头。相反，每次装入新墨盒时，您都在更换打印头。虽然这意味着您总是从清洁喷嘴开始，但这也意味着您需要校准打印头。
检查您的打印机实用程序(printer utility)的打印头对齐功能。一些打印机可以自动执行此操作，而其他打印机会打印出图表，然后让您选择哪种文本对齐(text alignment)设置看起来最好。即使您在第一次插入当前墨盒时进行了对齐，它们也可能随着时间的推移而变得未对齐，因此值得一试。
5.打印机说新墨盒是空的(Printer Says New Cartridges Are Empty)
当您将新墨盒放入打印机时，它通常会自动检测到您已完成此操作并重置墨水计数器(ink counter)。如果您使用打印机的实用软件(utility software)安装新墨盒，则尤其如此。不同的打印机可能使用不同的特定方法来测量墨水使用(ink use)量或检测墨水量，但是如果您的打印机突然说它的墨水盒是空的，而您知道它们不是空的，首先拔出电源线(power cord)，等待 30 秒，然后转动再次打开打印机。
或者，检查打印机的实用程序软件(utility software)，看看是否没有手动覆盖。
6. 印花有条纹(Are Streaky)、潮湿(Wet)或丑陋
假设您没有使用第三方墨盒和打印头，出现条纹或湿打印通常表明您没有使用适合您选择的打印模式的纸张。(print mode)例如，如果打印机认为您使用的是照片纸，但纸盒中有普通的旧复印纸，它会使用错误的墨水量，只会弄得一团糟。
答案当然是确保您的纸张类型和打印设置(paper type and print settings)匹配！
7. 打印颜色(Colors) 看起来与(Look Different Than)屏幕上不同
色彩科学(Color science)很复杂，让你的打印看起来像屏幕上的预览比你想象的要复杂得多。专业印刷(Professional print)出版商使用经过特殊校准、色彩准确的屏幕，调整为与他们的印刷商匹配相同的色彩空间(color space)。这样可以确保设计师在屏幕上看到的内容与最终打印的效果相同。
对于大多数家庭用户来说，获得与屏幕预览相匹配的(preview isn)彩色打印(color print)并不是一个现实的目标。但是，您可以尝试获得更接近的匹配。首先(First)，尝试在出厂校准的设备或屏幕上预览作品。(device or screen)显示器最好能再现大约 99% 的sRGB 色彩空间(sRGB color space)。您可能还需要进行手动校准以进一步调整屏幕或将其恢复为准确的出厂预设。
8. 当您打印时，什么都没有发生(Happens)或PDF 保存对话框打开(PDF Save Dialog Opens)
这可能会让很多人措手不及，但是出于一个愚蠢的原因，获得印刷品的数字PDF而不是纸质副本(paper copy)，而且很容易修复。
这完全取决于虚拟打印机的存在。对于您的操作系统(operating system)，它们看起来就像一台实际的打印机。在Windows中，有一个名为“Microsoft Print to (Windows)PDF ”的虚拟打印机，您很有可能将打印请求发送(print request)到该打印机而不是真正的打印机。
仔细检查您是否在打印预览窗口(print preview window)中选择了正确的打印机。您的实际打印机可能由于某种原因离线，并且下一个可用的“打印机”被移到队列的顶部，而这恰好是一个虚拟打印机。
9. 打印质量不是您所期望的
如果您的打印看起来更像Ecce Mono而不是Ecce Homo，最可能的原因是打印质量(print quality)设置被最后一个使用打印机的人更改了，而您在开始打印之前忘记检查它们。
10. 持续卡纸
如果您似乎每隔第二页或第三页就会出现卡纸，那么罪魁祸首就是您使用的纸张。如果您使用质量差、厚度错误或质地错误的纸张，则会增加导致问题的机会。
仔细检查您使用的纸张是否符合打印机制造商(printer manufacturer)对质量和类型(quality and type)的规定。
不要在进纸盘(feeder tray)中装入过多的纸张；在将纸张放入纸盘之前，请确保纸张整齐对齐。您可能还想在放入纸包之前将其扇开，以确保没有任何页面粘在一起。
10 Most Common Printer Problems and How to Fix Them
Despite being рromised a paperlеss future, there’s a good chance you still have tо рrint things from time to time. While printers today are better than those of the 90s or 2000s, they still don’t feel aѕ smart or reliable as other modern devices. The following are somе of the most common printer problems you’ll encounter, and mоst of these can be fixed without too much trouble.
1. The Printer Is Offline
At some point, you’re going to press the print button and get a message that the printer is not available or connected. Assuming that the printer was set up and working before, there are several things you can try:
- Check that the printer is on and indicates that it’s ready, with no errors displayed.
- Make sure the connection (USB, Wi-Fi, or Bluetooth) is working.
- Try printing from another computer, if possible, to determine whether the computer or the printer is the issue.
- Restart both the printer and the device you’re trying to print from.
- Uninstall and then reinstall the printer’s software and drivers.
In most cases, rebooting all the devices involved in the print request will fix it.
2. Wi-Fi Printing Is Sloooow
Shared Wi-Fi printers are quite popular these days since it means you only need one printer in the household. However, if the Wi-Fi signal is having issues, you might end up with a situation where your Wi-Fi printer takes a long time to get started or even pauses mid-print while it waits for its buffer to fill up again.
Wi-Fi signal issues on a printer are no different from any other device, so check out 10 Ways To Boost a Weak Wi-Fi Signal for advice. You should also have a look at How to Troubleshoot Wi-Fi (Wireless) Printers.
3. “Ghost” Paper Jams
“Ghost jamming,” sadly, isn’t some sort of spooky musical genre. Instead, it happens when a printer reports that it has a paper jam, but upon investigation, you can’t find one.
While a technician can fix some causes of ghost jamming, the most common reason is tiny shards of paper or other debris stuck between the rollers.
Open your printer per the manual and check that there isn’t anything in the print rollers you might have missed. If possible, try gently rolling the paper rollers to see if they move freely or anything drops out.
Turn the printer off and on again or see if a factory reset helps if the printer has the function. A standard printer “factory reset” usually involves pulling the power cord out for 30 seconds and putting it back in again.
4. Misaligned or Weird-looking Text
This is an issue specific to inkjet printers. Many modern inkjet printers don’t have permanent print heads. Instead, every time you put in new cartridges, you’re also replacing the print heads. While this means you’re always starting with clean nozzles, it also means you need to calibrate the print heads.
Check your printer utility for a head-alignment function. Some printers can do this automatically, while others will print out a chart and then have you choose which text alignment setting looks the best. Even if you did the alignment when your current cartridges were first inserted, they might become misaligned over time, so it’s worth a shot.
5. The Printer Says New Cartridges Are Empty
When you put new cartridges in your printer, it will usually auto-detect that you’ve done this and reset the ink counter. This is especially true if you install new cartridges using the printer’s utility software. Different printers may use different specific ways to measure ink use or detect its level, but if your printer suddenly says its tanks are empty when you know they aren’t, start by pulling the power cord out, waiting 30 seconds, and then turning the printer on again.
Alternatively, check your printer’s utility software to see if there isn’t a manual override.
6.Prints Are Streaky, Wet, or Just Ugly
Assuming that you aren’t using third-party ink cartridges and printheads, getting streaky or wet prints is usually a sign that you aren’t using the right paper for the print mode you’ve selected. For example, if the printer thinks you’re using photo paper, but you’ve got plain old copier paper in the tray, it’s going to use the wrong amount of ink and just make a mess.
The answer is, of course, to make sure that your paper type and print settings are a match!
7. Print Colors Look Different Than On-Screen
Color science is complicated, and getting your print to look like the preview on your screen is way more complex than you might assume. Professional print publishers use specially calibrated, color-accurate screens tuned to match the same color space as their printers. This ensures that what the designer sees on the screen will look the same as the final print.
Getting a color print to match the on-screen preview isn’t a realistic goal for most home users. However, you can try to get a closer match. First of all, try to preview the work on a device or screen that’s factory-calibrated. The display should preferably reproduce around 99% of the sRGB color space. You may also want to do a manual calibration to tune your screen even more or get it back to those accurate factory presets.
8. When You Print, Nothing Happens or a PDF Save Dialog Opens
This one might catch plenty of people off-guard, but getting a digital PDF of your print instead of a paper copy happens for a silly reason, and it’s easy to fix.
It’s all down to the existence of virtual printers. To your operating system, they look just like an actual printer. In Windows, there’s a virtual printer called “Microsoft Print to PDF,” and there’s a good chance you’ve sent the print request to that printer instead of the real one.
Double-check that you’ve chosen the correct printer in the print preview window. It might have happened that your actual printer went offline for some reason, and the next available “printer” got moved to the top of the queue, which happened to be a virtual one.
9. Print Quality Isn’t What You Expected
If your print looks more like Ecce Mono than Ecce Homo, the most likely reason is that the print quality settings were changed by the last person who used the printer, and you forgot to check them before starting the print.
10. Constant Paper Jams
If you seem to be getting paper jams every second or third page, the main culprit is the paper you’re using. If you use paper of poor quality, the wrong thickness, or the wrong texture, you increase the chances that it will cause problems.
Double-check that the paper you’re using is what the printer manufacturer dictates for quality and type.
Don’t load too much paper into the feeder tray; make sure the paper sheets are neatly aligned before placing them in the tray. You may also want to fan the pack of paper before putting it in to make sure that none of the pages are stuck together.
