如果您遇到错误消息“准备备份集中其中一个卷的备份映像失败。（0x807800C5）”那么备份过程很可能被某些第 3 方程序阻止。有时，错误也是由于旧的备份^(Backup)数据变得过时而引起的，删除它似乎可以修复它。

如果您的系统意外损坏，备份数据非常重要，此备份数据非常方便。随着时代的发展，硬件^(Hardware)或软件^(Software)的效率越来越低。有时它们发生故障会导致 Windows 损坏，在这种情况下，您将丢失系统上的所有数据，因此备份系统非常重要。因此，不要浪费任何时间，让我们看看如何在下面列出的步骤的帮助下实际修复 Windows 备份失败并出现错误 0x807800C5。^{(Fix Windows Backup)}

修复 Windows 备份^{(Fix Windows Backup)}失败并出现错误 0x807800C5

1.打开命令提示符^{(Command Prompt)}。用户可以通过搜索“cmd”然后按 Enter 来执行此步骤。

2.现在在cmd中输入以下内容并回车：

Sfc /scannow
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows

3.等待^(Wait)上述过程完成，完成后，重新启动PC。

4. 接下来，运行 CHKDSK 来修复文件系统错误^{(CHKDSK to Fix File System Errors)}。

5. 让上述过程完成并再次重新启动您的 PC 以保存更改。

方法2：重命名备份文件夹^{(Method 2: Rename the backup folder)}

1. 在 Windows 搜索中键入Control，然后单击控制面板。^{(Control Panel.)}

2.接下来，在控制面板搜索中键入^{(Control Panel)}文件历史记录^{(File History)}并单击它以将其打开。

3. 单击底部的系统映像备份。^{(System Image Backup)}现在您将看到备份图像的位置^{( location of your backup image)}，导航到该路径。

4. 获得位置后，您将看到一个文件夹WindowsImageBackup。只需将此文件夹重命名为 WindowsImageBackup.old并再次尝试备份过程。

5.如果旧备份占用大量空间，您宁愿删除它而不是重命名它。

现在再次运行创建系统映像向导^{(Create a system image wizard)}，这一次它将完成而没有任何错误。

方法三：删除旧备份数据^{(Method 3: Delete old backup data)}

如果上述方法不起作用，请确保删除备份文件夹中的以下文件或文件夹：

一种。数据文件 – MediaID.bin ^{(a. Datafile – MediaID.bin)}
b. 文件夹 - Windowsimagebackup ^{(b. Folder – Windowsimagebackup)}
c. 计算机名（文件名）^{(c. Computer-name (filename))}

之后重新启动您的 PC，看看您是否能够 修复 Windows 备份失败并出现错误 0x807800C5。^{(Fix Windows Backup failed with error 0x807800C5.)}

方法 4：确保卷影复制服务正在运行^{(Method 4: Make sure Volume Shadow Copy Service is running)}

1. 按 Windows 键 + R 然后键入services.msc并按 Enter。

2.找到卷影复制^{(Volume Shadow Copy)}然后双击它打开它的属性。

3. 现在确保启动类型^{( Startup type)}设置为自动^(Automatic)，如果服务尚未运行，请单击启动。^{( start.)}

4. 单击应用，然后单击确定。

5. 重新启动您的 PC 以保存更改并查看您是否能够修复 Windows 备份失败并出现错误 0x807800C5。^{(Fix Windows Backup failed with error 0x807800C5.)}

方法 5：创建新用户帐户^{(Method 5: Create a New User Account)}

1. 按 Windows 键 + I 打开设置^(Settings)，然后单击帐户。^(Accounts.)

2. 单击左侧菜单中的家庭和其他人选项卡，然后单击其他人下的将其他人^{(Family & other people tab)}添加到此 PC^{(Add someone else to this PC)}。

3.点击，底部我没有这个人的登录信息。^{( I don’t have this person’s sign-in information in the bottom.)}

4.在底部选择添加没有 Microsoft 帐户的用户。^{(Add a user without a Microsoft account)}

5. 现在输入新帐户的用户名和密码，然后单击^{(username and password)}下一步。^(Next.)

受到推崇的：^{(Recommended:)}

• 修复键盘在 Windows 10 上不起作用^{(Fix Keyboard Not Working on Windows 10)}
• 修复鼠标和键盘在 Windows 10 中不起作用^{(Fix Mouse and keyboard not working in Windows 10)}
• 如何修复您的电脑未连接到互联网错误^{(How To Fix Your PC isn’t connected to the internet error)}
• 修复无线鼠标在 Windows 10 中不起作用^{(Fix Wireless Mouse Not Working in Windows 10)}

就是这样，您已成功修复 Windows 备份失败并出现错误 0x807800C5^{(Fix Windows Backup failed with error 0x807800C5)}，但如果您仍有任何问题，请随时在评论部分询问他们。

Fix Windows Backup failed with error 0x807800C5

If you face the error message “There was a failure in prepаring the backup image of one of the νolumes іn the backυp set. (0x807800C5)” then chances are thе backup process is blocked by some 3rd party program. Sometimes, the error is also caused because old Backup data becomes obsolete, and deleting it seems to fix it.

Having the backup of data is very important if your system accidentally gets damaged, this backup data comes very handily. Hardware or Software as the ages becomes less efficient. Sometimes they malfunctioned resulting in corruption of your Windows in which case you will lose all your data on the system, so that’s why taking a backup of your system is very important. So without wasting any time let’s see how to actually Fix Windows Backup failed with error 0x807800C5 with the help of below-listed steps.

Fix Windows Backup failed with error 0x807800C5

1. Open Command Prompt. The user can perform this step by searching for ‘cmd’ and then press Enter.

2. Now type the following in the cmd and hit enter:

Sfc /scannow
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows

3. Wait for the above process to finish and once done, restart your PC.

4. Next, run CHKDSK to Fix File System Errors.

5. Let the above process complete and again reboot your PC to save changes.

Method 2: Rename the backup folder

1. Type Control in Windows search then clicks on Control Panel.

2. Next, type File History inside Control Panel search and click on it to open it.

3. Click System Image Backup on the bottom. Now you will see the location of your backup image, navigate to that path.

4. Once you have the location, you will see a folder WindowsImageBackup. Just rename this folder to WindowsImageBackup.old and again try the backup process.

5. If the old backup is taking a lot of space, you could rather delete it instead of renaming it.

Now run the Create a system image wizard again, this time it will complete without any errors.

Method 3: Delete old backup data

If the above method doesn’t work then make sure to delete the below file or folder inside your backup folder:

a. Datafile – MediaID.bin
b. Folder – Windowsimagebackup
c. Computer-name (filename)

After that reboot your PC and see if you’re able to Fix Windows Backup failed with error 0x807800C5.

Method 4: Make sure Volume Shadow Copy Service is running

1. Press Windows Key + R then type services.msc and hit Enter.

2. Find Volume Shadow Copy then double click on it to open its properties.

3. Now make sure Startup type is set to Automatic and if the service is not already running click on start.

4. Click Apply, followed by OK.

5. Reboot your PC to save changes and see if you’re able to Fix Windows Backup failed with error 0x807800C5.

Method 5: Create a New User Account

1. Press Windows Key + I to open Settings and then click Accounts.

2. Click on Family & other people tab in the left-hand menu and click Add someone else to this PC under Other people.

3. Click, I don’t have this person’s sign-in information in the bottom.

4. Select Add a user without a Microsoft account in the bottom.

5. Now type the username and password for the new account and click Next.

Recommended:

• Fix Keyboard Not Working on Windows 10
• Fix Mouse and keyboard not working in Windows 10
• How To Fix Your PC isn’t connected to the internet error
• Fix Wireless Mouse Not Working in Windows 10

That’s it you have successfully Fix Windows Backup failed with error 0x807800C5 but if you still have any question then feel free to ask them in the comment’s section.

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