如果您最近更新或升级了系统，那么您的键盘可能无法正常工作或完全停止响应( keyboard isn’t working or it stopped responding completely)。没有键盘，您将无法使用您的系统，也无法完成任何工作。现在在某些情况下，问题也延伸到USB 键盘(USB keyboard)，但通常用户似乎仍然能够访问USB 鼠标(USB Mouse)，以防触摸板和键盘在(touchpad and keyboard)Windows 10上停止工作。此问题可能由多种原因引起，例如驱动程序损坏、过时或不兼容、硬件问题、Windows关闭系统USB端口、快速启动问题(Fast Startup issue)等。
为什么我的键盘在(Keyboard)Windows 10中不起作用？
有多种原因会导致键盘在Windows 10中停止工作。以下是一些常见的原因：
- 损坏的键盘
- 低电量
- 缺少或过时的驱动程序
- 电源设置不正确
- 过滤键问题
- Windows 更新中的错误
原因实际上取决于用户系统配置和环境(user system configuration and environment)，可能对一个用户有用的东西可能对另一个用户不起作用，因此，我们整理了一份详尽的指南来解决这个问题。当您的键盘停止工作时，您将无法进行任何工作，您只能选择购买外接键盘。但请不要担心，我们会帮助您解决键盘无法在 Windows 10 上运行的问题。(fix your Keyboard not working on Windows 10 issue.)
专业提示：(Pro Tip:)尝试通过按键盘上的Windows Key + Space来解决此问题。
修复 Windows 10 键盘不工作
确保(Make)创建一个还原点(restore point) 以防万一(case something)出现问题。
仅当您可以使用触摸板或 USB 鼠标(Touchpad or USB Mouse)在系统中导航并使用屏幕键盘(on-screen keyboard)键入时，以下方法才有效。以下是在Windows 10(Windows 10)中启用或禁用屏幕键盘的方法。
方法一：关闭过滤键(Method 1: Turn off Filter Keys)
1.在Windows 搜索(Windows Search)中键入control ，然后单击控制面板。(Control Panel.)
2. 在控制面板中单击轻松访问。(Ease of Access.)
3. 现在您需要再次单击“轻松访问”。(Ease of Access.)
4. 在下一个屏幕上向下滚动并选择使键盘更易于使用选项。(Make the keyboard easier to use option.)
5. 确保取消选中“使其更易于键入”下的“打开过滤器键”。( uncheck Turn on Filter Keys)
6. 单击应用，然后单击确定。
7. 重新启动您的 PC 以保存更改并查看您是否能够修复键盘在 Windows 10 上不起作用。(Fix Keyboard Not Working on Windows 10.)
方法 2：运行硬件和设备疑难解答(Method 2: Run the Hardware and Devices troubleshooter)
1. 按Windows key + R按钮打开运行对话框(Run dialogue)。
2. 输入“控制(control)”，然后按 Enter。
3.搜索疑难解答并单击(Search Troubleshoot and click)疑难解答(Troubleshooting.)。
4. 接下来，单击左窗格中的查看全部(View all)。
5. 单击并运行硬件和设备疑难解答。( Troubleshooter for Hardware and Device.)
6.上述疑难解答(Troubleshooter)可能能够解决 Windows 10 键盘无法正常工作的问题。(resolve Windows 10 Keyboard Not Working issue.)
方法 3：禁用 usb2 旧版支持(Method 3: Disable usb2 legacy support)
1. 关闭您的笔记本电脑，然后打开它，同时按 F2、DEL 或 F12( press F2, DEL, or F12)（取决于您的制造商）进入BIOS 设置。( BIOS setup.)
2. 转到USB 配置(USB Configuration)，然后禁用 USB 传统支持。(disable USB legacy support.)
3. 退出保存更改，重启 PC 后一切正常。(Everything)
方法 4：卸载 Synaptic 软件(Method 4: Uninstall Synaptic Software)
1.在Windows 搜索(Windows Search)中键入control ，然后单击控制面板。(Control Panel.)
2. 现在点击卸载程序(Uninstall a program)并在列表中找到Synaptic。
3. 右键单击它并选择卸载。(Uninstall.)
4.重新启动您的PC，看看您是否能够修复Windows 10上的键盘不工作问题。(fix Keyboard not working issue on Windows 10.)
方法 5：卸载键盘驱动程序(Method 5: Uninstall Keyboard drivers)
1. 按 Windows 键 + R 然后输入devmgmt.msc并按Enter打开设备管理器(Device Manager)。
2. 展开键盘，然后右键单击您的键盘(right-click on your keyboard)设备并选择卸载。(Uninstall.)
3. 如果要求确认，请选择(confirmation select) Yes/OK.
4. 重新启动您的 PC 以保存更改，Windows将自动重新安装驱动程序。
5. 如果您仍然无法解决键盘无法工作的问题(fix Keyboard not working issue)，请确保从制造商的网站下载并安装最新的键盘驱动程序。(Keyboard)
方法 6：更新键盘驱动程序(Method 6: Update Keyboard Drivers)
1. 按Windows Key + R然后输入“ devmgmt.msc ”并按Enter打开设备管理器(Device Manager)。
2.展开键盘(Expand Keyboard)，然后右键单击Standard PS/2 Keyboard并选择更新驱动程序。
3.首先选择自动搜索更新驱动软件(Search automatically for updated driver software)，等待Windows自动安装最新驱动。
4.重新启动您的PC，看看您是否能够解决问题，如果不能，请继续。
5.再次(Again)返回设备管理器并右键单击(Device Manager and right-click)标准Standard PS/2 Keyboard并选择更新驱动程序。(Update Driver.)
6. 这次选择“浏览我的电脑以查找驱动程序软件。(Browse my computer for driver software.)“
7. 在下一个屏幕上单击“让我从计算机上的可用驱动程序列表中进行选择。(Let me pick from a list of available drivers on my computer.)“
8. 从列表中选择最新的驱动程序，然后单击下一步(Next)。
9. 重新启动您的 PC 以保存更改。
方法 7：禁用快速启动(Method 7: Disable Fast startup)
1. 按Windows Key + R然后键入 control 并按Enter打开控制面板。(Control Panel.)
2. 点击硬件和声音，(Hardware and Sound)然后点击电源选项(Power Options)。
3. 然后从左侧窗格中选择“(left window pane select “)选择电源按钮的功能。(Choose what the power buttons do.)“
4. 现在点击“更改当前不可用的设置”。(Change settings that are currently unavailable.)“
5. 取消勾选“开启快速启动(Turn on fast startup)”并点击保存更改。
方法 8：确保 Windows 是最新的(Method 8: Make sure Windows is up to date)
1. 按Windows Key + I 然后选择更新和安全。(Update & Security.)
2. 接下来，再次单击检查更新(Check for updates) 并确保安装任何待处理的更新。
3.安装更新后重新启动您的电脑，看看您是否能够修复键盘在 Windows 10 上不起作用。(Fix Keyboard Not Working on Windows 10.)
方法 9：解决问题(Method 9: Workaround the problem)
1. 按 Windows 键 + R 然后键入devmgmt.msc并按 Enter。
2.展开键盘(Expand Keyboard)，然后右键单击Standard PS/2 Keyboard并选择更新驱动程序。(Update Driver.)
3. 选择“浏览我的电脑以查找驱动程序软件。(Browse my computer for driver software.)“
4. 在下一个屏幕上单击“让我从计算机上的可用驱动程序列表中进行选择。(Let me pick from a list of available drivers on my computer.)“
5. 取消选中显示兼容硬件并选择(Show compatible hardware)except the Standard PS/2 Keyboard.任何驱动程序。
6. 重新启动您的 PC 以保存更改，然后再次按照上述所有步骤进行操作，因为这次选择正确的驱动程序(correct driver) (PS / 2 standard keyboard).
7. 再次重新启动(Restart)您的 PC，看看您是否能够修复 Windows 10 键盘无法正常工作的问题。( fix Windows 10 Keyboard Not Working issue.)
方法 10：更新 BIOS(Method 10: Update BIOS)
执行BIOS更新是一项关键任务，如果出现问题，可能会严重损坏您的系统，因此建议专家监督。
1. 第一步是识别您的BIOS 版本(BIOS version)，按Windows Key + R然后输入“ msinfo32 ”（不带引号）并按回车键打开系统信息(System Information)。
2.系统信息( System Information)窗口打开后，找到BIOS Version/Date，然后记下制造商和 BIOS 版本(manufacturer and BIOS version)。
3. 接下来，访问制造商的网站，例如在我的情况下是戴尔(Dell)，所以我将访问戴尔网站(Dell website)，然后输入我的计算机序列号或单击(number or click)自动检测选项。
4. 现在从显示的驱动程序列表中，我将单击BIOS并下载推荐的更新。
注意：(Note:)更新BIOS时请勿关闭计算机或断开(computer or disconnect)电源，(power source)否则可能会损坏计算机。在更新期间，您的计算机将重新启动，您将短暂看到黑屏。
5. 下载文件后，只需双击Exe 文件(Exe file)即可运行它。
6. 最后，您更新了BIOS，这也可能 修复键盘在 Windows 10 上不起作用。(Fix Keyboard Not Working on Windows 10.)
Method 11: For USB/Bluetooth Mouse or Keyboard
1. 在Windows 搜索(Windows Search)中键入 control，然后单击控制面板。(Control Panel.)
2. 然后单击硬件和声音下的查看设备和打印机。(View Devices and Printers)
3. 右键单击 USB 鼠标或键盘(USB Mouse or Keyboard)，然后选择属性。(Properties.)
4. 切换到服务(Services)选项卡，然后选中“键盘、鼠标等驱动程序 (HID)。(Drivers for keyboard, mice, etc (HID).)“
5. 单击应用，然后单击确定。
6. 重新启动您的 PC 以保存更改，并查看您是否能够修复 Windows 10 上的键盘问题。(fix any issues with your keyboard on Windows 10.)
方法 12：修复华硕笔记本电脑(Method 12: Fix for ASUS Laptops)
如果您使用的是华硕笔记本电脑(ASUS laptop)，那么问题肯定出在一个名为 AiCharger+的程序上。所以从控制面板(Control Panel)转到程序和功能，(Program and Features)然后卸载 AiCharger+/AiChargerPlus. 重新启动(Reboot)您的 PC 并查看您的键盘是否正常工作。
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- 如何 修复 Windows 更新错误 0x80248007(Fix Windows Update error 0x80248007)
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我们希望本指南对您有所帮助，并且您能够修复键盘无法在 Windows 10 中工作的(fix Keyboard not working in Windows 10)问题，但如果您对这篇文章仍有任何疑问，请随时在评论部分(comment section)询问。
Fix Keyboard Not Working on Windows 10 Easily
If you have recently updated or upgraded your system thеn chances are your keyboard isn’t working or it stopped responding completely. Without a keyboard, you can’t use your system and can’t get any work done. Now in some cases, the problem extends to the USB keyboard also, but normally users seem to still be able to access USB Mouse in case the touchpad and keyboard stopped working on Windows 10. This issue can be caused due to a number of reasons such as corrupted, outdated, or incompatible drivers, hardware issues, Windows turning off system USB ports, Fast Startup issue, etc.
Why is my Keyboard not working in Windows 10?
There are multiple things that can cause the keyboards to stop working in Windows 10. Here are some of the common causes:
- Damaged Keyboard
- Low Battery
- Missing or Outdated Drivers
- Incorrect Power Settings
- Filter Key Issue
- A Bug in Windows Update
The cause really depends on user system configuration and environment, what may work for one user might not work for another, therefore, we have put together an intensive guide in order to resolve this issue. When your keyboard stops working, you can’t do any work and you’re only left with the option to purchase an external keyboard. But don’t worry we are here to help you fix your Keyboard not working on Windows 10 issue.
Pro Tip: Try to fix this problem simply by pressing Windows Key + Space on your keyboard.
Fix Windows 10 Keyboard Not Working
Make sure to create a restore point just in case something goes wrong.
The following methods will only work if you can use your Touchpad or USB Mouse in order to navigate around your system and use the on-screen keyboard to type. Here is how you can enable or disable the on-screen keyboard in Windows 10.
Method 1: Turn off Filter Keys
1. Type control in the Windows Search then click on Control Panel.
2. Inside Control Panel click on Ease of Access.
3. Now you need to again click on Ease of Access.
4. On the next screen scroll down and select Make the keyboard easier to use option.
5. Make sure to uncheck Turn on Filter Keys under Make it easier to type.
6. Click Apply followed by OK.
7. Reboot your PC to save changes and see if you are able to Fix Keyboard Not Working on Windows 10.
Method 2: Run the Hardware and Devices troubleshooter
1. Press the Windows key + R button to open the Run dialogue box.
2. Type ‘control‘ and then press Enter.
3. Search Troubleshoot and click on Troubleshooting.
4. Next, click on View all in the left pane.
5. Click and run the Troubleshooter for Hardware and Device.
6. The above Troubleshooter may be able to resolve Windows 10 Keyboard Not Working issue.
Method 3: Disable usb2 legacy support
1. Turn off your laptop, then turn it on and simultaneously press F2, DEL, or F12 (depending on your manufacturer) to enter into BIOS setup.
2. Go to USB Configuration and then disable USB legacy support.
3. Exit saving changes and Everything will work after you reboot your PC.
Method 4: Uninstall Synaptic Software
1. Type control in the Windows Search then click on Control Panel.
2. Now click on Uninstall a program and find Synaptic in the list.
3. Right-click on it and select Uninstall.
4. Reboot your PC and see if you are able to fix Keyboard not working issue on Windows 10.
Method 5: Uninstall Keyboard drivers
1. Press Windows Key + R then type devmgmt.msc and hit Enter to open Device Manager.
2. Expand keyboards and then right-click on your keyboard device and select Uninstall.
3. If asked for confirmation select Yes/OK.
4. Reboot your PC to save changes and Windows will automatically reinstall the drivers.
5. If you’re still not able to fix Keyboard not working issue then make sure to download and install the latest drivers of the Keyboard from the manufacturer’s website.
Method 6: Update Keyboard Drivers
1. Press Windows Key + R then type “devmgmt.msc” and hit Enter to open Device Manager.
2. Expand Keyboard then right-click on Standard PS/2 Keyboard and select Update Driver.
3. First, select Search automatically for updated driver software and wait for Windows to automatically install the latest driver.
4. Reboot your PC and see if you’re able to fix the issue, if not then continue.
5. Again go back to Device Manager and right-click on Standard PS/2 Keyboard and select Update Driver.
6. This time select “Browse my computer for driver software.“
7. On the next screen click on “Let me pick from a list of available drivers on my computer.“
8. Select the latest drivers from the list and click Next.
9. Reboot your PC to save changes.
Method 7: Disable Fast startup
1. Press Windows Key + R then type control and hit Enter to open Control Panel.
2. Click on Hardware and Sound then click on Power Options.
3. Then from the left window pane select “Choose what the power buttons do.“
4. Now click on “Change settings that are currently unavailable.“
5. Uncheck “Turn on fast startup” and click on Save changes.
Method 8: Make sure Windows is up to date
1. Press Windows Key + I then select Update & Security.
2. Next, again click Check for updates and make sure to install any pending updates.
3. After the updates are installed reboot your PC and see if you’re able to Fix Keyboard Not Working on Windows 10.
Method 9: Workaround the problem
1. Press Windows Key + R then type devmgmt.msc and hit Enter.
2. Expand Keyboard then right-click on Standard PS/2 Keyboard and select Update Driver.
3. Select “Browse my computer for driver software.“
4. On the next screen click on “Let me pick from a list of available drivers on my computer.“
5. Uncheck Show compatible hardware and select any driver except the Standard PS/2 Keyboard.
6. Reboot your PC to save changes then again follow all the above steps except the above one, as this time choose the correct driver (PS / 2 standard keyboard).
7. Again Restart your PC and see if you are able to fix Windows 10 Keyboard Not Working issue.
Method 10: Update BIOS
Performing BIOS updates is a critical task and if something goes wrong it can seriously damage your system, therefore, expert supervision is recommended.
1. The first step is to identify your BIOS version, to do so press Windows Key + R then type “msinfo32” (without quotes) and hit enter to open System Information.
2. Once the System Information window opens locate BIOS Version/Date then note down the manufacturer and BIOS version.
3. Next, go to your manufacturer’s website for e.g in my case it’s Dell so I will go to the Dell website and then I will enter my computer serial number or click on the auto-detect option.
4. Now from the list of drivers shown I will click on BIOS and will download the recommended update.
Note: Do not turn off your computer or disconnect from your power source while updating the BIOS or you may harm your computer. During the update, your computer will restart and you will briefly see a black screen.
5. Once the file is downloaded, just double-click on the Exe file to run it.
6. Finally, you have updated your BIOS and this may also Fix Keyboard Not Working on Windows 10.
Method 11: For USB/Bluetooth Mouse or Keyboard
1. Type control in Windows Search then click on Control Panel.
2. Then click on View Devices and Printers under Hardware and Sound.
3. Right-click on your USB Mouse or Keyboard then select Properties.
4. Switch to the Services tab and then checkmark “Drivers for keyboard, mice, etc (HID).“
5. Click Apply followed by OK.
6. Reboot your PC to save changes and see if you’re able to fix any issues with your keyboard on Windows 10.
Method 12: Fix for ASUS Laptops
If you’re using an ASUS laptop then the problem is definitely with a program called AiCharger+. So from Control Panel go to Program and Features then uninstall AiCharger+/AiChargerPlus. Reboot your PC and see if your keyboard works properly.
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We hope this guide was helpful and you were able to fix Keyboard not working in Windows 10 issue, but if you still have any queries regarding this post feel free to ask them in the comment section.
