打印机驱动程序可能是臭名昭著的。我记得我在大学时代遇到过很多麻烦，即使现在我家里有多台打印机。我们在论坛中提到的常见问题之一是消费者无法打印文件。该错误出现在Windows 11/10 设置(Settings)页面中，其中显示 —打印机驱动程序不可用(Printer Driver is unavailable)。在这篇文章中，我将分享一些技巧来帮助您解决这个问题。
无法打印文档
打印机驱动程序在(Printer Driver)Windows 11/10中不可用
这些是为他们工作的论坛用户提供的一些重要建议。你应该知道，即使人们可能有同样的问题，解决方案也可能不同。
- 重置网络打印机的防火墙
- 重新安装打印机驱动程序
- 使用微软驱动
- 以兼容模式(Compatibility Mode)安装驱动程序(Driver)
- 旧打印机的建议
某些提示仅在您具有管理员权限时才有效。确保(Make)在列出的每个解决方案之后检查问题是否已解决。
1]重置(Reset Firewall)网络打印机(Network Printers)的防火墙
如果它是您在计算机上安装的网络打印机，它可能会被防火墙(Firewall)阻止。它可以是打印机的 IP 地址或端口号。您需要做的第一件事是使用路由器或另一台计算机查找打印机的 IP 地址。接下来，如果您可以管理Windows 防火墙(Windows Firewall)，那么您可以检查端口或 IP 是否已被阻止。您可以手动删除它或重置防火墙。(reset the Firewall.)
2]重新安装打印机驱动程序
接下来是重新安装打印机驱动程序的明显步骤。您可以从 OEM 网站(from the OEM website)安装驱动程序，也可以使用设备管理器。
- (Type)在运行提示中(Run)键入devmgmt.msc并按Enter键
- 导航(Navigate)到打印(Print)队列，然后找到打印机
- 右键单击它并选择卸载。(Uninstall.)
- 重新启动计算机。然后Windows(Windows)将尝试重新安装驱动程序。
在安装过程中，它会检查Windows 更新服务(Windows Update Service)，并寻找要安装的官方驱动程序。
相关(Related)：应用程序隔离功能(Application Isolation feature) 将应用程序与打印机(Printer)驱动程序隔离开来。
3]使用微软驱动程序
一些用户报告说安装通用驱动程序有所帮助。这些驱动程序由Microsoft提供，以防没有可用的官方驱动程序。
- 打开设备管理器 (devmgmt.msc)
- 找到打印机，然后右键单击它
- (Click)从菜单中单击更新驱动程序(Update Driver)，然后选择手动浏览
- 在下一个屏幕中，选择“让我从计算机上的可用驱动程序列表中选择”。
- 然后选择具有“通用(Generic)”名称的驱动程序。
- 安装驱动程序并检查是否有效。
4]以兼容模式(Compatibility Mode)安装驱动程序(Install Driver)
如果驱动程序和当前版本的Windows存在兼容性问题，您应该使用兼容模式安装打印机驱动程序。要执行此方法，您需要从OEM(OEMs)网站安装驱动程序。
- 右键单击(Right-click)设置文件，选择属性。
- 切换到兼容性选项卡。
- 首先，运行兼容性疑难解答，如果这不起作用，则选中以兼容模式运行此程序 旁边的框(Run this program in Compatibility mode )
- 应用(Apply)，然后安装驱动程序以查看它是否按预期工作。
5]如果是旧打印机
如果您正在尝试使旧打印机正常工作，那么这里有一个巧妙的技巧，可用于Windows。
- 转到Settings > 设备(Devices)>打印机(Printers)和扫描仪
- 接下来单击添加(Add)打印机或扫描仪按钮
- 当它显示链接时显示- 我想要的打印机未列出， (The printer that I want isn’t listed, )单击它
- 选择显示“我的打印机有点旧”的单选按钮。帮我找找。”
- 然后它将扫描旧型号，并可能会为您找到它。
- 由于微软(Microsoft)通过更新服务维护着庞大的驱动程序数据库，因此它也会安装驱动程序。
我们可以帮助您解决问题的建议到此结束 -无法(Cant)打印文档，打印机驱动程序在(Printer Driver)Windows 11/10中不可用。
Printer Driver is unavailable in Windows 11/10
Printers Drivers can be notorious. I remember having a lot of trouble with thеm in my college days, and even now when I have multiple printers at home. One of the common issues which wе have cited in the forums is where thе consumers were not able to print documents. Τhе еrror appeared in the Windows 11/10 Settings page where it says — Printer Driver is unavailable. In this post, I will share several tips to help you fix this problem.
Cant print documents
Printer Driver is unavailable in Windows 11/10
These are some of the top suggestions available from forum users that have worked for them. You should know that even though people may have the same problem, solutions can be different.
- Reset Firewall for Network Printers
- Reinstall the Printer Driver
- Use Microsoft Driver
- Install Driver in Compatibility Mode
- Suggestions for an old Printer
Some of the tips will only work when you have admin privileges. Make sure to check if the problem was resolved after each listed solution.
1] Reset Firewall for Network Printers
If its a network printer you have installed on the computer, it can get blocked by Firewall. It could be the IP address of the printer or the port number. The first thing you need to is to find the IP address of the printer using your router or another computer. Next, If you can manage Windows Firewall, then you can check if the port or IP has been blocked. You can either manually remove it or reset the Firewall.
2] Reinstall the Printer Driver
The next is the obvious step to reinstall the printer driver. You can install the driver from the OEM website, or you can use the Device Manager.
- Type devmgmt.msc in the Run prompt and press the Enter key
- Navigate to Print queues, and locate the printer
- Right-click on it and select Uninstall.
- Restart the computer. Windows will then attempt to reinstall the driver.
During installation, it will check with the Windows Update Service, and look for an official driver to install.
Related: Application Isolation feature isolates applications from Printer drivers.
3] Use Microsoft Driver
Some users reported that installing the generic driver has helped. These drivers are offered by Microsoft in case there are no official drivers available.
- Open device manager (devmgmt.msc)
- Locate the printer, and right-click on it
- Click on Update Driver from the menu, and choose to browse manually
- In the next screen, select “Let me pick from a list of available drivers on my computer.”
- Then select the driver that has a “Generic” name in it.
- Install the driver and check if that works.
4] Install Driver in Compatibility Mode
If there is a compatibility issue with the driver and current version of Windows, you should install the printer driver using compatibility mode. To execute this method, you will need to install the driver from the OEMs website.
- Right-click on the setup file, select properties.
- Switch to the Compatibility Tab.
- First, run compatibility troubleshooter, if that doesn’t work, then check the box next to Run this program in Compatibility mode
- Apply, and then install the driver to see if it works as expected.
5] If it’s an old Printer
If you are trying to make an old printer work, then here is a neat trick that is available with Windows.
- Go to Settings > Devices > Printers and scanners
- Next click on Add a printer or scanner button
- When it displays link which says—The printer that I want isn’t listed, click on it
- Select the radio button which says, “My printer is a little older. Help me find it.”
- It will then scan for older models, and might find it for you.
- Since Microsoft maintains a massive database of drivers through the update service, it will install the driver as well.
That concludes our suggestions that can help you resolve the problem — Cant print documents, Printer Driver is unavailable in Windows 11/10.
