有时，您的打印机可能会发出错误消息 -当您继续打印某些文档时，您的 Windows 10/8/7 计算机需要用户干预。^{(User intervention required)}如果您的 打印机无法打印^{(Printer will not print)}并且您经常收到此类错误消息，以下是一些可能对您有所帮助的故障排除步骤。

^{(User Intervention Required)}打印机^(Printer)需要用户干预

该消息将如下所示：

Your printer needs your attention – Printer needs user intervention

因此，如果打印机需要您注意^{(The Printer requires your attention)}，这里有一些建议可以帮助您解决问题：

1. 检查连接
2. 重新连接打印机；重启电脑
3. 取消打印队列
4. 检查服务状态
5. 运行打印机疑难解答
6. 重新开始打印文档
7. 检查驱动程序更新
8. 检查打印机设置
9. 运行 HP Print Doctor
10. 切换 USB 端口。

让我们详细了解它们。

1]检查连接

检查您是否看到打印机上有任何闪烁的指示灯，并确保所有连接都已牢固连接。

2]重新连接打印机；重启电脑

打开打印机^(Printer)。断开打印机和电源的电源线。等一下^(Wait)。同时，重新启动计算机。计算机启动到桌面后，将电源线插入壁式电源，然后插入打印机背面，然后打开打印机^(Printer)。

3]取消打印队列

重置或取消打印队列^{(Reset or cancel the Print queue)}。看看这是否有帮助。

4]检查服务状态

运行services.msc以打开Open Services Manager并检查Spooler Service是否正在运行。如果没有，请启动它。如果它正在运行，请重新启动^(Restart)Windows 服务^{(Windows Service)}。如果您遇到服务^(Service)问题，请运行Microsoft的Print Spooler Cleanup Diagnostic。它删除了非Microsoft打印处理器和监视器。此外，它还收集有关打印后台处理程序和计算机的基本信息，例如有关打印驱动程序、打印机、基本网络和故障转移群集的信息，并提供各种清理模式。

5]运行打印机疑难解答

使用内置的打印机疑难解答^{(Printer Troubleshooter)}。

要调出内置的打印机疑难解答^{(Printer Troubleshooter)}，请打开运行^(Run)框，键入以下内容并按 Enter：

msdt.exe /id PrinterDiagnostic

您也可以运行硬件疑难解答。

6]重新开始打印文档

重新开始^(Restart)打印文档，看看是否有帮助。为此，请打开Control Panel > All Control Panel Items > 设备^(Devices)和打印机^(Printers)。选择打印机，右键单击它并选择查看正在打印的内容^{(See what’s printing)}。

在打开的打印驱动程序状态框中^{(Print Driver status box)}，单击文档^(Document)选项卡并选择重新启动^(Restart)。

7]检查驱动程序更新

检查制造商网站上是否有适用于您的打印机的驱动程序更新。^(Driver)在同一打印驱动程序^{(Print Driver)}状态框中，单击打印机^(Printer)并选择更新驱动程序^{(Update Driver)}。

8]检查打印机设置

在那里，在打印机^(Printer)选项卡下，确保未选中暂停打印^{(Pause Printing)}和脱机使用打印机^{(Use Printer Offline)}条目。

9]运行HP Print Doctor

如果您使用的是 HP 打印机，请运行HP Print and Scan Doctor并查看它是否有助于解决问题。

10]切换USB端口

如果您已在本地连接打印机，请切换USB 端口^{(USB Port)}并查看。

I hope something helps!

如果您的扫描仪无法^{(Scanner is not working)}在 Windows 10 上运行，请参阅此帖子。

其他有助于解决打印机相关问题的帖子：^{(Other posts that will help you fix printer-related issues:)}

1. 默认打印机不断变化
2. 对打印机进行故障排除时出现错误 0x803C010B
3. 打印命令打开发送到 OneNote、另存为、发送传真等对话框
4. Windows 不允许您打印超过 15 个文件。

FIX Your printer needs your attention, Printer needs user intervention

At times your Printer may give оut an error message – User intervention required on your Windows 10/8/7 computer when you go on to print some documents. If your Printer will not print and you receive such error messages frequently, here are a few troubleshooting steps that may help you.

User Intervention Required for Printer

The message would read something like this:

Your printer needs your attention – Printer needs user intervention

So if The Printer requires your attention, here are a few suggestions that will help you fix the problem:

1. Check connections
2. Reconnect Printer; Restart PC
3. Cancel Print Queue
4. Check Services status
5. Run Printer Troubleshooter
6. Restart printing of the document
7. Check for Driver update
8. Check Printer settings
9. Run HP Print Doctor
10. Switch the USB Port.

Let us see them in detail.

1] Check connections

Check if you see any blinking lights on the printer and ensure that all connections are made tightly.

2] Reconnect Printer; Restart PC

Turn the Printer On. Disconnect the power cord from the printer as well as from the power source. Wait for a minute. Meanwhile, restart your computer. Once the computer has booted to the desktop, plug the cord into the wall power source and then to the back of the printer and then turn on the Printer.

3] Cancel Print Queue

Reset or cancel the Print queue. See if this helps.

4] Check Services status

Run services.msc to open the Open Services Manager and check if the Spooler Service is running. If not, Start it. If it is running, Restart the Windows Service. If you face issues with the Service, run the Print Spooler Cleanup Diagnostic from Microsoft. It removes non-Microsoft print processors and monitors. Additionally, it collects basic information about the print spooler and the computer, such as information about print drivers, printers, basic networking, and failover clustering and offers various modes of cleanups.

5] Run Printer Troubleshooter

Use the built-in Printer Troubleshooter.

To bring up the built-in Printer Troubleshooter, open Run box, type the following and hit Enter:

msdt.exe /id PrinterDiagnostic

You may also run the Hardware Troubleshooter.

6] Restart printing of the document

Restart printing of the document and see if that helps. To do this, open Control Panel > All Control Panel Items > Devices and Printers. Select the printer, right-click on it and select See what’s printing.

In the Print Driver status box which opens, click on the Document tab and select Restart.

7] Check for Driver update

Check if any Driver updates are available for your printer from the manufacturer’s website. In the same Print Driver status box, click on Printer and select Update Driver.

8] Check Printer settings

While there, under the Printer tab, make sure that the Pause Printing and Use Printer Offline entries are unchecked.

9] Run HP Print Doctor

If you are using an HP printer, run the HP Print and Scan Doctor and see if it helps fix the problem.

10] Switch the USB Port

If you have connected the printer locally, switch the USB Port and see.

I hope something helps!

See this post if your Scanner is not working on Windows 10.

Other posts that will help you fix printer-related issues:

1. Default Printer keeps changing
2. Error 0x803C010B while troubleshooting Printers
3. Print command opens Send to OneNote, Save As, Send Fax, etc., dialogue boxes
4. Windows does not allow you to print more than 15 files.

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