在今天的帖子中，我们将检查原因，然后针对您在唤醒 Windows 时使用Windows 10原生媒体（如Xbox Music、Windows Media Player、Groove Music或电影^(Movies)和电视应用程序） 可能遇到的错误0xc00d11d1 (0xc00d4e86)提供补救措施11/10 电脑。

Xbox 音乐^{(Xbox Music)}、电影^(Movies)和电视、Groove、WMP应用程序中的错误 0xc00d11d1 (0xc00d4e86)

如果您运行的基于Windows 10的计算机具有连接了集成音频的DisplayPort或HDMI显示器，您可能会在Xbox 音乐^{(Xbox Music)}、电影^(Movies)和电视、Groove 音乐^{(Groove Music)}、Windows Media Player应用程序中遇到错误0xc00d11d1 (0xc00d4e86) 。或者，您有一个使用DisplayPort音频的一体化系统——您正在使用任何Windows 10本机媒体应用程序播放音频，并且音频源是显示器——在播放音频时，您将计算机置于睡觉。然后，您唤醒计算机。

唤醒时，根据在使 PC 进入睡眠状态之前使用的媒体应用程序，您会收到以下错误消息：

在Xbox Music 应用^{(Xbox Music app)}（更名为Groove Music）中，您可能会收到以下错误消息：

Can’t play. Make sure your computer’s sound and video cards are working and have the latest drivers, then try again. 0xc00d11d1 (0xc00d4e86)

在Groove 音乐应用程序^{(Groove Music app)}中，^{(Groove Music app, )}您可能会收到以下错误消息：

Groove Music (audio file). Cant play. We couldnt find your audio device are your headphones or speakers connected? If thats not it, you can go to the desktop and tap the speaker icon in the system tray for more help. 0xc00d4e86 (0xc00d4e86)

在Windows Media Player中，^{(Windows Media Player, )}您可能会收到以下错误消息：

An audio device was disconnected or reconfigured. Verify that the audio device is connected, and then try to play the item again.

在影视应用中，^{(Movies & TV app, )}您可能会收到以下错误消息：

Movies & TV (video file). Cant play. We couldnt find your audio device are your headphones or speakers connected? If thats not it, you can go to the desktop and tap the speaker icon in the system tray for more help. 0xc00d4e86 (0xc00d4e86)

Windows 10本机媒体应用程序错误 0xc00d11d1 (0xc00d4e86)的原因

根据Microsoft的说法，这种行为是设计使然。当没有其他音频设备连接到系统时，系统上唯一的音频端点会在显示器关闭时消失。因此， Xbox Music^{(Xbox Music)}、Windows Media Player、Groove Music或Movies & TV会显示错误消息。错误消息将仅显示在特定的DisplayPort或HDMI显示器上，并且如果另一个音频输出设备连接到系统则不会出现。

因此，Windows 11/10本机媒体应用程序错误 0xc00d4e86 的解决方案如下：

• 如果另一个音频输出设备连接到系统，Xbox Music、Windows Media Player、Groove Music或Movies & TV 将在显示器关闭时切换到该音频设备，然后在显示器重新打开时切换回显示器. 不会显示任何错误消息。
• 如果在显示器关机时没有其他音频设备连接到系统，要恢复播放，您应该在显示错误消息后打开其他音频文件或重新打开原始音频文件。

Hope this helps!

相关^(Related)： 播放音乐时出现错误 0xc00d11d1 (0x8007007e) 。

Error 0xc00d11d1 (0xc00d4e86) in Xbox Music, Movies & TV, WMP apps

In todаy’s poѕt, we will examine the cause and then provide the remediation to thе error 0xc00d11d1 (0xc00d4e86) you might encounter with Windows 10 native media like Xbox Music, Windows Media Player, Groove Music, or Movies & TV apps when you wake your Windows 11/10 computer.

Error 0xc00d11d1 (0xc00d4e86) in Xbox Music, Movies & TV, Groove, WMP apps

You might encounter the error 0xc00d11d1 (0xc00d4e86) in Xbox Music, Movies & TV, Groove Music, Windows Media Player apps, if you are running a Windows 10-based computer that has a DisplayPort or HDMI monitor to which integrated audio is attached. Or, you have an all-in-one system that uses DisplayPort audio – you’re playing audio by using any of the Windows 10 native media apps and the audio source is the monitor – while the audio is playing, you put the computer to sleep. Then, you wake the computer.

On wake, depending on the media app in use prior to putting the PC to sleep, you receive the following error message:

In the Xbox Music app, (rebranded as Groove Music) you may receive the following error message:

Can’t play. Make sure your computer’s sound and video cards are working and have the latest drivers, then try again. 0xc00d11d1 (0xc00d4e86)

In Groove Music app, you may receive the following error message:

Groove Music (audio file). Cant play. We couldnt find your audio device are your headphones or speakers connected? If thats not it, you can go to the desktop and tap the speaker icon in the system tray for more help. 0xc00d4e86 (0xc00d4e86)

In Windows Media Player, you may receive the following error message:

An audio device was disconnected or reconfigured. Verify that the audio device is connected, and then try to play the item again.

In Movies & TV app, you may receive the following error message:

Movies & TV (video file). Cant play. We couldnt find your audio device are your headphones or speakers connected? If thats not it, you can go to the desktop and tap the speaker icon in the system tray for more help. 0xc00d4e86 (0xc00d4e86)

Cause of Windows 10 native media apps error 0xc00d11d1 (0xc00d4e86)

According to Microsoft, this behavior is by design. When no other audio devices are connected to the system, the only audio endpoint on the system goes away when the monitor is powered off. Therefore, an error message is displayed by Xbox Music, Windows Media Player, Groove Music, or Movies & TV. The error messages will be displayed only on specific DisplayPort or HDMI monitors and will not occur if another audio output device is connected to the system.

Consequently, the resolution to the Windows 11/10 native media apps error 0xc00d4e86 is as follows:

• If another audio output device is connected to the system, Xbox Music, Windows Media Player, Groove Music, or Movies & TV will switch to that audio device when the monitor is powered off and then back to the monitor when the monitor is powered back on. No error messages will be displayed.
• To resume playback if no other audio devices are connected to the system when the monitor is powered off, you should open a different audio file or reopen the original audio file after the error message is displayed.

Hope this helps!

Related: Error 0xc00d11d1 (0x8007007e) while playing music.

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