如何让您的打印机重新联机:(How to Get Your Printer Back Online:) 在某些情况下,您可能需要为紧急会议打印任何文件,并且您需要在 30 分钟内提交这些文件。因此,您通常做的是打开文件并转到打印选项以打印文档。但突然间,您注意到系统右下角的打印机状态显示为脱机。这对用户来说是一个常见的问题,因为即使您的打印机明显处于开启状态并准备好打印,状态仍显示为脱机。
这是由通信错误引起的,即打印机与您的系统的 Active Directory 域服务当前不可用错误(The Active Directory Domain Services is Currently Unavailable error)。此错误没有特别的原因,但问题可能是由于驱动程序过时或不兼容,打印机后台处理程序服务冲突,打印机与 PC 的物理或硬件连接问题等引起的。所以不要浪费任何时间,让我们看看如何(How)在下面列出的教程的帮助下,让您的打印机在Windows 10中重新(Windows 10)联机。(Your Printer Back Online)
如何在Windows 10中让(Windows 10)您的打印机重新联机(Your Printer Back Online)
确保 创建一个还原点(create a restore point) 以防万一出现问题。
方法 1:检查您的打印机连接(Method 1: Check Your Printer Connection)
当出现错误显示您的打印机状态为脱机时,系统想告诉用户打印机与系统之间通过USB电缆或网络连接建立的通信有问题。要解决此问题,步骤如下:
- 要重新启动打印机,请关闭打印机电源,然后再次打开。
- 现在再次检查打印机的连接。
- 如果您的系统与打印机的连接是使用USB电缆进行的,请确保您的电缆工作正常并且端口连接牢固。您也可以切换USB端口,看看是否可以解决问题。
- 如果您的系统与打印机是通过有线网络连接的,请检查您的电缆连接是否正确。此外,您可以检查打印机的信号是否闪烁。
- 如果您的系统与打印机是通过无线网络连接的,请确保您的打印机已连接到您的计算机网络,无线图标将亮起以表明您已连接。
如果没有任何效果,那么您应该尝试运行Printer Troubleshooter:
1.在控制面板(Control Panel)中输入“疑难解答”,然后从搜索结果中单击疑难解答 。(Troubleshooting )
2.接下来,从左侧窗格中选择查看全部。(View all.)
3.然后从排除(Troubleshoot)计算机问题列表中选择打印机。(Printer.)
4.按照屏幕上的说明运行打印机故障排除(Printer Troubleshooter)程序。
5.重新启动您的 PC,您可能能够在 Windows 10 中让您的打印机重新联机,(Get Your Printer Back Online in Windows 10, )如果没有,则继续下一个方法。
方法 2:更新打印机驱动程序(Method 2: Update Printer Driver)
1.按 Windows 键 + R 然后输入“ services.msc ”并回车。
2.找到Print Spooler 服务(Print Spooler service),然后右键单击它并选择Stop。
3.再次按Windows Key + R然后键入printui.exe /s /t2并回车。
4.在打印机服务器属性(Printer Server Properties)窗口中搜索导致此问题的打印机。
5.接下来,删除打印机,当要求确认删除驱动程序时,选择是。(remove the driver as well, select yes.)
6.现在再次转到 services.msc 并右键单击Print Spooler并选择开始。(Start.)
7.接下来,导航到您的打印机制造商网站,从该网站下载并安装最新的打印机驱动程序。
例如(For example),如果您有一台 HP 打印机,那么您需要访问HP 软件和驱动程序下载页面(HP Software and Drivers Downloads page)。您可以在此处轻松下载 HP 打印机的最新驱动程序。
8.如果您仍然无法 修复打印机脱机状态( fix Printer Offline Status),那么您可以使用打印机随附的打印机软件。通常,这些实用程序可以检测网络上的打印机并修复导致打印机脱机的任何问题。
例如,(For example,)您可以使用HP Print and Scan Doctor解决有关HP 打印机(HP Printer)的任何问题。
方法 3:(Method 3: C)更改打印机状态(hange the Printer Status)
1.关闭打印机,然后重新打开。
2.现在按下组合键Windows Key + I打开设置。(Settings.)
3.现在点击“设备(Devices)”,然后从左侧菜单中选择“蓝牙和其他设备(Bluetooth & other devices)”选项。
4.在相关设置下(Related settings)单击“设备和打印机(Devices and printers)”。
5.然后,您必须右键单击(right-click)带有绿色复选标记( green check-mark)的打印机图标,然后选择“查看正在打印的内容(See what’s printing)”。
注意:(Note:)如果没有设置默认打印机,则右键单击您的打印机并选择“设置为默认打印机(Set as default printer)”。
6.您将看到打印机队列,查看是否有未完成的任务(any unfinished tasks)并确保将它们从列表中删除。( remove them from the list.)
7.现在从打印机队列窗口中,选择您的打印机(Printer)并取消选中“脱机使用打印机”( uncheck the “Use Printer Offline”) 和“暂停打印机(Pause Printer)”选项。
方法 4:重新启动后台打印程序服务(Method 4: Restart Print Spooler Service)
1.使用快捷键组合Windows Key + R打开运行应用程序。
2.现在输入“ services.msc ”,然后按 Enter 或单击 OK。
3.向下滚动以从服务实用程序窗口中查找“ Print Spooler ”并检查状态是否正在运行(running)。
4.如果看不到状态,可以右击Print Spooler,选择“开始(Start)”。
5.否则,双击打印后台(Print Spooler)处理程序服务并确保启动(Startup)类型设置为自动(Automatic)并且服务正在运行,然后单击停止(Stop),然后再次单击启动以重新启动服务。(restart the service.)
6.单击应用,然后单击确定。
7.之后,再次尝试添加打印机,看看您是否能够 在 Windows 10 中让您的打印机重新联机。
(Get Your Printer Back Online in Windows 10.
)
方法 5:使用第二台打印机(Method 5: Use a Second Printer)
这种解决问题的方法只有在打印机通过网络连接到 PC(而不是USB电缆)时才有效。否则,您可以手动设置打印机的 IP 地址。
1.按Windows Key + I 打开设置(Settings),然后单击设备。(Devices.)
2.从左侧菜单中单击“蓝牙和其他设备(Bluetooth & other devices)”。
3.现在从右侧窗格中单击“设备和打印机(Devices and printers)”。
4.右键单击您的打印机并从上下文菜单中选择打印机属性。( Printer properties)
5.切换到端口(Ports)选项卡,然后单击“添加端口...(Add Port…) ”按钮。
6.在可用端口类型下选择“Standard TCP/IP Port”,然后单击“新建端口”(New Port)按钮。
7.在Add Standard TCP/IP Printer Port Wizard中单击下一步(Next)。
8.现在输入打印机 IP 地址( Printers IP Address )和端口名称(Port name),然后单击下一步。(Next.)
注意:您可以在设备本身上轻松找到打印机的 IP 地址。或者您可以在打印机随附的手册中找到这些详细信息。
9. 成功添加 Standard TCP/IP Printer, 单击完成。(Finish.)
查看您是否能够 在 Windows 10 中让您的打印机重新联机(Get Your Printer Back Online in Windows 10),如果不能,则需要重新安装打印机驱动程序。
方法 6:重新安装打印机驱动程序(Method 6: Reinstall your Printer Drivers)
1.按Windows Key + R然后键入控制打印机并按Enter打开设备和打印机。(Devices and Printers.)
2.右键单击您的打印机(Right-click on your printer)并从上下文菜单中选择“删除设备”。(Remove device)
3.出现确认对话框( confirm dialog box )时,(, )单击是。( Yes.)
4.成功移除设备后,从您的打印机制造商网站下载最新的驱动程序(download the latest drivers from your printer manufacturer website)。
5.然后重新启动您的 PC,一旦系统重新启动,按Windows Key + R然后键入控制打印机(control printers)并按 Enter。
注意:确保您的打印机已通过(Make)USB、以太网或无线方式连接到 PC 。
6.单击设备(Device)和打印机(Printers)窗口下的“添加打印机(Add a printer)”按钮。
7.Windows将自动检测打印机,选择您的打印机并单击下一步。(Next.)
8.将您的打印机设置为默认值(Set your printer as default),然后单击完成。(Finish.)
受到推崇的:(Recommended:)
我希望这篇文章对您有所帮助,现在您可以轻松地在 Windows 10 中让您的打印机重新联机(Get Your Printer Back Online in Windows 10),但如果您对本指南仍有任何疑问,请随时在评论部分提出。
How to Get Your Printer Back Online in Windows 10
How to Get Your Printer Back Online: There may be situations where you need to print any file for an urgent meeting and you need to submit those files in 30 minutes. So what you usually do is open the file and go to print option to print the document. But suddenly you noticed that in the bottom right corner of your system the status of your printer is showing as offline. This is a usual problem for users because even when your Printer is clearly ON and ready to print, the status is showing offline.
This is caused by the communication error viz The Active Directory Domain Services is Currently Unavailable error of the printer with your system. There is no particular cause for this error but the issue could be caused because of outdated or incompatible drivers, conflict of printer spooler services, a problem with physical or hardware connection of the printer to PC, etc. So without wasting any time let’s see How to Get Your Printer Back Online in Windows 10 with the help of the below-listed tutorial.
How to Get Your Printer Back Online in Windows 10
Make sure to create a restore point just in case something goes wrong.
Method 1: Check Your Printer Connection
When there is an error showing your status of the printer as offline, the system wants to tell users that there is something wrong with the communication established between the printer and the system through the USB cable or network connection. To solve this issue the steps are:
- To restart your printer, off the power supply of the printer & then switch it ON again.
- Now again check the connection of your printer.
- If the connection of your system with the printer is made using a USB cable, make sure your cable is working properly and the connections to the ports are fitted tight. You could also switch the USB port to see if this resolves the problem.
- If the connection of your system with the printer is made through wired networks, check whether the connection to your cable is properly done or not. Also, you can check whether the signal to your printer is flashing or not.
- If the connection of your system with the printer is made through a wireless network, make sure your printer is connected to your computer network & the wireless icon will lit-up to show that you are connected.
If nothing works then you should try to run Printer Troubleshooter:
1.Type “troubleshooting” in Control Panel then click on Troubleshooting from the search result.
2.Next, from the left window pane select View all.
3.Then from the Troubleshoot computer problems list select Printer.
4.Follow on-screen instruction and let the Printer Troubleshooter run.
5.Restart your PC and you may be able to Get Your Printer Back Online in Windows 10, if not then continue with the next method.
Method 2: Update Printer Driver
1.Press Windows Key + R then type “services.msc” and hit enter.
2.Find Print Spooler service then right click on it and select Stop.
3.Again press Windows Key + R then type printui.exe /s /t2 and hit enter.
4.In the Printer Server Properties window search for the printer which is causing this issue.
5.Next, remove the printer and when asked for confirmation to remove the driver as well, select yes.
6.Now again go to services.msc and right-click on Print Spooler and select Start.
7.Next, navigate to your printers manufacturer website, download and install the latest printer drivers from the website.
For example, in case you have an HP printer then you need to visit HP Software and Drivers Downloads page. Where you can easily download the latest drivers for your HP printer.
8.If you’re still not able to fix Printer Offline Status then you can use the printer software that came with your printer. Usually, these utilities can detect the printer on the network and fix any issues that are causing the printer to appear offline.
For example, you can use HP Print and Scan Doctor to fix any issues regarding HP Printer.
Method 3: Change the Printer Status
1.Turn off your Printer and then again turn it back ON.
2.Now press the key combination Windows Key + I to open Settings.
3.Now click on “Devices” then from the left-hand side menu select “Bluetooth & other devices” option.
4.Under Related settings click on “Devices and printers“.
5.Then, you have to right-click on the printer icon with a green check-mark and choose “See what’s printing”.
Note: If there is no default printer set, then right-click on your printer and select “Set as default printer“.
6.You will see the printer queue, see if there are any unfinished tasks and make sure to remove them from the list.
7.Now from the printer queue window, select your Printer and uncheck the “Use Printer Offline” & “Pause Printer” option.
Method 4: Restart Print Spooler Service
1.Use the shortcut key combination Windows Key + R to open the Run application.
2.Now type in there “services.msc” and hit Enter or click OK.
3.Scroll down to look for “Print Spooler” from the service utility window an check whether the status is running or not.
4.If you cannot see the status, you can right-click on Print Spooler and choose “Start”.
5.Or else, double-click on Print Spooler service & make sure the Startup type is set to Automatic and the service is running, then click on Stop and then again click on start in order to restart the service.
6.Click Apply followed by OK.
7.After that, again try to add the printer and see if you’re able to Get Your Printer Back Online in Windows 10.
Method 5: Use a Second Printer
This approach of solving the issue will work only when the printer is connected via a network to the PC (instead of the USB cable). Otherwise, you can manually set your IP address for your printer.
1.Press Windows Key + I to open Settings then click on Devices.
2.From the left-hand menu click on “Bluetooth & other devices“.
3.Now from the right window pane click on “Devices and printers“.
4.Right-click on your printer and select Printer properties from the context menu.
5.Switch to Ports tab then click on the “Add Port…” button.
6.Choose “Standard TCP/IP Port” under Available port types and then click on the New Port button.
7.On the Add Standard TCP/IP Printer Port Wizard click on Next.
8.Now type in the Printers IP Address and Port name then click Next.
Note: You could easily find the IP address of your printer on the device itself. Or you could find these details on the manual that came with the printer.
9.Once you successfully added the Standard TCP/IP Printer, click Finish.
See if you’re able to Get Your Printer Back Online in Windows 10, if not then you need to reinstall your printer drivers.
Method 6: Reinstall your Printer Drivers
1.Press Windows Key + R then type control printers and hit Enter to open Devices and Printers.
2.Right-click on your printer and select “Remove device” from the context menu.
3.When the confirm dialog box appears, click Yes.
4.After the device is successfully removed, download the latest drivers from your printer manufacturer website.
5.Then reboot your PC and once the system restarts, press Windows Key + R then type control printers and hit Enter.
Note: Make sure your printer is connected to the PC via USB, ethernet or wirelessly.
6.Click on the “Add a printer” button under Device and Printers window.
7.Windows will automatically detect the printer, select your printer and click Next.
8.Set your printer as default and click Finish.
Recommended:
I hope this article was helpful and now you can easily Get Your Printer Back Online in Windows 10, but if you still have any questions regarding this guide then feel free to ask them in the comment’s section.