如果Google Authenticator提供的验证码对(Google Authenticator)Uplay应用程序无效怎么办。在这种情况下，您的Google 身份验证(Google Authenticator)器应用生成的两步验证(Verification)码不正确。许多Uplay用户报告说，很多时候，Google Authenticator给他们提供了错误的代码，因此，他们无法连接到服务并玩自己喜欢的游戏。
为了解决这个问题，一些用户已经将Google Authenticator应用程序与Uplay同步，但即使这个过程也需要他们使用 2 步验证方法。
Uplay：是育碧开发的(Ubisoft)数字发行(digital distribution)、数字版权管理多人游戏、通讯服务。他们在多个平台（PC、PlayStation、Xbox、Nintendo等）上提供此服务
输入错误的验证码：(Entered wrong authenticator code:) 虽然生成的应用码在Google Authenticator应用内的前三个字母后显示一个空格，但如果包含空格，uPlay 将拒绝该验证码。
代码的时间校正不同步： (Time correction for codes is out of sync: )时间(Time)校正是另一个流行的罪魁祸首，它可能会拒绝Google Authenticator生成的代码。基本上(Basically)，如果用户在多个时区之间旅行，时间校正可能会在Google 身份验证(Google Authentication)应用程序内不同步。
移动设备上的日期和时间不正确： (Date & time is incorrect on mobile devices: )只要该地区的日期和时间以及时区不正确，Google Authenticator就会生成错误代码。许多用户通过设置正确的值并重新启动设备来解决此问题。
uPlay 的一个内部故障： (An internal glitch in uPlay: )一开始，uPlay 上的双因素实现充满了错误，现在在某种程度上仍然存在。在很多情况下，用户在遵循最常见的修复后无法访问他们的帐户，因为唯一可用的修复是向 Ubisoft's Desk开具支持票。
但是，如果您目前正在努力解决此问题，那么本文将帮助您找到修复 Uplay Google Authenticator 无法正常工作的最佳策略： (fix Uplay Google Authenticator not working: )
修复 Uplay 谷歌身份验证器(Fix Uplay Google Authenticator)不工作
方法 1：键入不带空格的Google 身份验证器代码(Google Authenticator Code)
当生成Google 身份验证(Google Authentication)代码时，您可以使用它访问您的Uplay帐户，它包含三个数字，然后是空格，然后是三个数字，如下图所示。
通常，为避免输入代码时出现任何错误，人们只需复制代码并将其粘贴到需要的地方即可。
但是在Uplay中，在输入代码时，您需要记住，如果您复制并粘贴了代码，则输入代码时应不带任何空格，然后在粘贴代码后，您需要删除数字之间的空格，否则它将考虑错误的代码，并且您将继续收到Google 身份验证(Google Authentication)错误。
删除Google 身份验证(Google Authentication)代码中的空格后，您的错误很可能会得到解决。
方法二：同步码的时间校正 (Method 2: Syncing the Time Correction for Codes )
如上所述，有时由于时区不同，代码“接收时间”和设备时间可能会有所不同，因此会出现Google Authentication not working 错误。因此，通过同步代码的时间校正，您的错误可能会得到解决。
要在Google Authenticator(Google Authenticator)中同步代码的时间校正，请按照以下步骤操作：
注意：下面提到的同步代码时间校正的步骤对于所有平台（如Android、iOS 等）都是相同的。
1.在您的移动设备上通过点击图标打开Google Authenticator应用程序。(Google Authenticator)
2. 在应用程序内，单击屏幕右上角的三点图标。(three-dot)
3.将打开一个菜单。(menu)然后，单击菜单中的设置(Settings)选项
5. 在设置(Settings)下，单击代码时间校正(Time correction for codes)选项。
6. 在代码的时间校正(Time correction for codes)下，单击“立即同步(Sync now)”选项。
7. 现在，等待该过程完成。
完成上述步骤后，代码的时间校正将被同步。现在，尝试输入Google Authenticator代码。您的问题现在将得到解决。
另请阅读：(Also Read:) 适用于 Windows 和 Mac 的 10 个最佳 Android 模拟器
方法 3：在移动设备上设置正确的日期和时间 (Method 3: Setting the correct Date and Time on Mobile Devices )
有时，您的移动设备时间和日期未根据您所在的地区设置，因此Google 身份验证(Google Authentication)代码可能会出错。通过根据您所在地区设置移动设备的时间和日期，您的问题可能会得到解决。
要设置Android(Android)移动设备的日期和时间，请按照以下步骤操作：
1. 点击设置图标打开手机的设置(Settings)。
2. 在设置(Settings)下，向下滚动并到达附加设置(additional settings)选项并单击它。
3. 现在，在Additional Settings下，单击Date & Time选项。
4. 在Date & time下，确保启用了与Automatic date & time 和 Automatic time zone 关联的切换。(Automatic date & time and Automatic time zone are enabled.)如果没有，则通过切换按钮启用它们。
5. 现在，重新启动(Restart)您的设备。
要设置 iOS 移动设备的日期和时间，请按照以下步骤操作：(To set the date and time of your iOS mobile device, follow the below steps:)
1. 打开iOS 设备的设置(Settings)。
2. 在设置(settings)下，单击常规(General)选项。
3. 在常规(General)下，单击日期和时间(Date & time)并将其设置为自动。(Automatic.)
4. 再次在设置(settings)下，单击隐私(Privacy)选项。
5. 在Privacy下，单击Location Services并将其设置为始终用于 Google Authenticator 应用程序。(always use for Google Authenticator app.)
6.重启(Restart)您的设备。
以上步骤完成后，重启设备，现在输入谷歌验证(Google Authenticator)码，问题就解决了。
另请阅读：(Also Read:) 如何将您的 Android 手机与 Windows 10 链接？(How to Link Your Android Phone With Windows 10?)
方法 4：打开支持票(Method 4: Open a Support Ticket)
如果使用上述任何一种方法，如果您的Google Authenticator仍然无法正常工作，那么您需要寻求 Ubisoft 支持台的帮助。您可以在那里注册您的查询，他们的支持协助团队将尽快解决。
要为您的查询提出票证，请访问以下链接并在那里注册您的查询，通常会在 48 小时内得到解决。
提高票证的链接：数字发行(digital distribution)
希望(Hopefully)使用上述方法之一，您将能够修复 Uplay Google Authenticator 无法正常工作的问题(fix Uplay Google Authenticator not working issue)。但是，如果您仍有任何问题，请随时在评论部分提出。
Fix Uplay Google Authenticator Not Working
What to do if the code рrovided by thе Google Authenticator is invalid for Uplay application. In the event, your Gоogle Aυthenticator app iѕ generating incorrect 2-Step Verification codes. Various Uplay users reported that a lot of time, Google Authenticatоr gives them the wrong codes, and because of this, they cannot connect to the service & play their favorite games.
To solve this issue, several users have synchronized the Google Authenticator application with Uplay, but even this process requires them to use the 2 step authentication method.
Uplay: It is a digital distribution, digital rights management multiplayer, and communication service developed by Ubisoft. They offer this service on multiple platforms (PC, PlayStation, Xbox, Nintendo, etc.)
Entered wrong authenticator code: Though the generated app code is displayed with one space after the first three letters inside the Google Authenticator app, uPlay would reject the code if it contains any spaces.
Time correction for codes is out of sync: Time correction is another popular culprit that might reject the codes generated by Google Authenticator. Basically, if the user is traveling between multiple time zones, time correction may go out of sync inside the Google Authentication app.
Date & time is incorrect on mobile devices: Whenever the date & time and timezones are incorrect with the region, then Google Authenticator generates faulty codes. Many users have resolved this issue by setting the correct values and restarting the device.
An internal glitch in uPlay: In the beginning, the two-factor implementation on uPlay was full of bugs, and it is still to some degree. In a lot of cases, the users were not able to access their account after following the most common fixes as the only fix available was to open a support ticket to Ubisoft’s Desk.
However, if you are currently struggling to resolve this problem, then this article will help you find the best strategies to fix Uplay Google Authenticator not working:
Fix Uplay Google Authenticator Not Working
Method 1: Typing the Google Authenticator Code without Spaces
When the Google Authentication code is generated using which you will be able to access your Uplay account, it contains three numbers, then space and again three numbers as given in the below image.
Generally, to avoid any mistake while entering the code, people just copy the code and paste it wherever they need it.
But in Uplay, while entering the code you need to keep in mind that the code should be entered without any space that is if you have copied and pasted the code, then after pasting the code you need to remove the space between the numbers otherwise it will consider the wrong code, and you will keep on getting the Google Authentication error.
After removing the space in the Google Authentication code, most probably your error may be resolved.
Method 2: Syncing the Time Correction for Codes
As discussed above, due to different time zones sometimes, the code ‘receiving time’ and the device time may vary due to which the Google Authentication not working error occurs. So, by syncing the time correction for codes, your error may be resolved.
To sync the time correction for codes in Google Authenticator, follow the below steps:
Note: The steps mentioned below to sync the time correction for codes are the same for all the platforms like Android, iOS, etc.
1. Open the Google Authenticator app on your mobile device by clicking on its icon.
2. Inside the app, click on the three-dot icon available at the top right corner of the screen.
3. A menu will open up. then, click on the Settings option from the menu
5. Under Settings, click on Time correction for codes option.
6. Under Time correction for codes, click on the “Sync now” option.
7. Now, wait for the process to be completed.
After completing the above steps, time correction for codes will be synced. Now, try to enter the Google Authenticator code. Your problem will be resolved now.
Also Read: 10 Best Android Emulators for Windows and Mac
Method 3: Setting the correct Date and Time on Mobile Devices
Sometimes, your mobile device time and date are not set according to your region because of which the Google Authentication code may give some error. By setting the time and date of your mobile device according to your region, your problem may be resolved.
To set the date and time of your Android mobile device, follow the below steps:
1. Open Settings of your phone by clicking on the settings icon.
2. Under Settings, scroll down and reach to the additional settings option and click on it.
3. Now, under Additional Settings, click on the Date & Time option.
4. Under Date & time, make sure toggles associated with the Automatic date & time and Automatic time zone are enabled. If not, then enable them by toggling on the button.
5. Now, Restart your device.
To set the date and time of your iOS mobile device, follow the below steps:
1. Open Settings of your iOS device.
2. Under settings, click on the General option.
3. Under General, click on Date & time and set it to Automatic.
4. Again under settings, click on the Privacy option.
5. Under Privacy, click on Location Services and set it to always use for Google Authenticator app.
6. Restart your device.
Once the above steps are completed, restart your device, enter Google Authenticator code now, and your problem will be resolved.
Also Read: How to Link Your Android Phone With Windows 10?
Method 4: Open a Support Ticket
If, by using any of the above methods, if your Google Authenticator is still not working, then you need to take the help of Ubisoft’s support desk. You can register your query there, and it will be resolved by their support assistance team as soon as possible.
To raise a ticket for your query, visit the below link and register your query there, which will generally be resolved within 48 hours.
Link to raise the ticket: digital distribution
Hopefully, using one of the above methods, you will be able to fix Uplay Google Authenticator not working issue. But if you still have any questions then feel free to ask them in the comment section.
