^{(Remote Assistance Suppor)}Microsoft的^(Microsoft)远程协助支持允许位于其他位置的Microsoft支持^(Microsoft)专业人员查看您的计算机屏幕并通过安全连接在您的计算机上工作。如果您遇到麻烦并需要从接受过Microsoft^(Microsoft)培训的人员那里获得支持，这篇文章将帮助您解决问题。该过程有两个部分。首先^(First)，您通过聊天或电话联系支持，然后获得远程协助。

来自Microsoft的远程协助支持^{(Assistance Support)}

有趣的是，Microsoft 支持^{(Microsoft Support)}使用企业^(Enterprise)版LogMeIn Rescue作为主要的远程桌面协助^{(Remote Desktop Assistance)}工具来解决和解决客户问题。LogMeIn ( LMI ) Rescue是第 3 方远程协助产品，目前用于为Microsoft客户提供远程支持。也就是说，在您继续之前，您可能需要准备好一些东西来帮助支持并使整体体验更好。

也就是说，请按照以下步骤操作：

您需要做的第一件事是通过电话或聊天与Microsoft交谈。^(Microsoft)经过专业的交谈，一旦支持明确表示如果没有远程支持可能无法解决问题，您将获得一个六位数的代码。请^(Make)务必仔细记下。

• 注意到这一点后，打开此Microsoft.com 链接^{(Microsoft.com link)}
• 点击，我接受^{(I accept)}按钮。
• 接下来，输入 6 位代码，
• 最后单击连接^(Connect)到技术人员按钮。

它会将您连接到可以为您完成工作的技术人员。由于LogMeIn不会在计算机上安装任何软件，因此它可以确保截取屏幕截图的偏好已经被截取。但是，请确保在支持人员为您提供帮助时保持一切关闭。

我希望这篇文章可以帮助您连接到Microsoft支持以解决您的问题。

如果没有，那么您也可以通过电话号码^{(Phone Number)}、实时聊天^{(Live Chat)}、电子邮件^(Email)等联系 Microsoft 支持。^{(contact Microsoft Support)}

How to receive Remote Assistance Support from Microsoft

Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secure connection. If you face trouble and need to get support from someone who has training from Microsoft, this post will help you figure it out. The process has two parts. First, you connect with support over chat or call, and then you get remote assistance.

Remote Assistance Support from Microsoft

It is interesting to know that Microsoft Support uses the Enterprise version of LogMeIn Rescue as the primary Remote Desktop Assistance tool to troubleshoot and resolve customer issues. LogMeIn (LMI) Rescue is a 3rd party remote assistance product currently used to provide remote support to Microsoft customers. That said, before you go ahead, you may want to keep a few things ready to help the support and make the overall experience even better.

That said, follow the steps as mentioned below:

The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, and once the support is clear that the situation may not be resolved without remote support, you will be given a six-digit code. Make sure to note it down carefully.

• Once you note that, open this Microsoft.com link
• Click on the, I accept button.
• Next, enter the 6 digit code,
• Finally click on the Connect to technician button.

It will connect you to a technician who can do the job for you. Since LogMeIn doesn’t install any software on the computer, it makes sure the preference to take a screenshot will already be taken. However, make sure to keep everything closed while the support is helping you.

I hope the post helps you connect to Microsoft support to get your problem sorted.

If it doesn’t, then you can also contact Microsoft Support via Phone Number, Live Chat, Email, etc.

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