Zoom是市场上流行的视频会议软件(Video Conferencing software)。它具有所有的花里胡哨，例如屏幕共享(Screen Sharing)、会议安排(Meeting Scheduling)等。但是，它有时会引发错误。其中一些非常简单，而另一些则更复杂。因此，在本文中，我们将找到所有缩放(Zoom) 错误(Errors)和问题(Problems)的修复程序。
修复缩放错误和问题
在讨论任何错误及其各自的故障排除提示之前，我们需要确保您使用的是最新版本的Windows 11/10。要检查这一点，请通过Win + X > SettingsSettings并单击 Updates & Security > Check for updates。如果有可用更新，请将其安装在您的计算机上并检查问题是否已消除。如果问题仍然存在，请查找您收到的错误代码并进行相应的故障排除。(Error Code)
以下是缩放(Zoom) 错误(Errors)和问题(Problems)：
- (Connectivity)Zoom Server的(Zoom Server)连接问题
- “驱动器中没有磁盘(Disk)”错误
- 更新期间的缩放错误(Zoom Error)- 0、1002 或 1006
- 未找到入口点
- 错误代码 – 13003
- 错误代码 – 2008
- 您的计算机中缺少 XmppDll.dll
- 缩放屏幕共享不起作用
- 错误代码 – 3113。
让我们详细谈谈它们。
1] Zoom Server的(Zoom Server)连接(Connectivity)问题
如果您在使用Zoom Server(Zoom Server)时遇到连接问题，您可能会看到以下错误(Error)代码：5000、5003、5004、104101、104102、104103、104104、104105、104106、104110、104111、104112、104113、104101416、104101416、 104117 和 104118。
这是Zoom用户面临的最常见错误。但是，修复它非常简单，您只需要确保没有任何东西阻止Zoom访问网络(Network)。
检查您的防火墙设置
您需要确保 Zoom允许通过 Firewall(allowed through Firewall)。
Win + X > Settings检查启动设置，然后单击Updates & Security > Windows Security > Open Windows Security。您将被重定向到Windows 安全(Windows Security)窗口，现在，单击防火墙(Firewall)和网络保护> Allow应用程序通过防火墙> Change Settings并检查Zoom 视频会议(Zoom Video Conference)是否同时具有私人(Private)和公共(Public)选项。
这样，您就授予了Zoom通过防火墙(Firewall)的特权。现在，检查问题是否已消除。
暂时禁用防火墙(Disable Firewall)和病毒防护(Virus Protection)
如果问题仍然存在，则您需要暂时禁用防火墙(Firewall)和病毒防护。(Virus Protection)在禁用防火墙(Firewall)和病毒防护的情况下使用(Virus Protection)Zoom时需要确保的一件事是，不要从Internet下载任何内容。
要禁用防火墙(Firewall)，您可以按照规定的步骤操作：
- 从开始菜单启动Windows Defender 。
- 转到防火墙和网络保护(Firewall & Network protection)选项卡。
- 单击(Click)活动网络并使用切换按钮禁用防火墙(Firewall)。
要禁用病毒防护(Virus Protection)，请执行以下步骤：
- 从开始菜单启动Windows Defender 。
- 转到病毒和威胁防护( Virus & threat protection)选项卡。
- 单击“病毒和威胁防护设置”中的管理设置并禁用( Manage settings)实时防护( Real-time protection)。
现在，您已禁用防火墙和病毒防护(Virus Protection)，这意味着您的计算机容易受到病毒和恶意软件的攻击，因此，请确保您最终不会下载任何恶意软件。希望这将解决Zoom 连接(Zoom Connectivity)问题。
阅读(Read)： Zoom 在 Windows 笔记本电脑上崩溃。
2]“驱动器中没有磁盘(Disk)”错误
如果您收到错误代码 3000(Error Code 3000)，即“驱动器中没有磁盘。请(Please)在驱动器中插入磁盘”，这并不意味着您必须插入磁盘。
由于任何损坏或丢失的文件，在您的计算机上安装Zoom客户端应用程序时通常会收到此错误。因此，要解决此问题，我们需要重新安装Zoom。
为此，请通过Win + X > SettingsSettings。单击应用程序(Apps)，搜索缩放(Zoom)，然后将其卸载。
现在，去Zoom官网下载Zoom Client for Meetings。希望(Hopefully)这将为您解决问题。
3]更新 0、1002 或 1006 期间的缩放错误(Zoom Error)
更新软件时，您可能会遇到缩放错误代码(Zoom Error Code 0)0、1002 或 1006。此错误可能是由于多种原因造成的，第一个原因是存储空间不足。因此，启动Windows Explorer并检查This PC。如果它没有空间，删除一些东西。
如果您的计算机上有足够的空间，请尝试从其官方网站而不是应用程序更新Zoom 。或者尝试卸载并重新安装Zoom的更新版本。
4]找不到入口点
如果您收到“找不到入口点(Entry Point)”或“找不到过程入口点”错误，则这意味着Microsoft Visual C++ 2008 SPI存在问题。
要解决此问题，您需要下载并安装Microsoft Visual C++。
希望这将修复Zoom Error，找不到入口点。(Entry Point)
5]错误代码13003
在您的计算机上安装或更新Zoom时，您可能会遇到此错误。这可能是因为缺乏许可或驱动程序冲突。
缺少权限问题的解决方案非常简单，在大多数情况下，足以纠正此问题。
因此，要给予Zoom足够的权限，请从他们的网站手动下载应用程序，转到下载文件的位置，右键单击ZoomInstaller.exe，然后选择以管理员身份运行(Run as administrator)。
如果问题仍然存在，那么我们必须管理您的音频(Audio)和视频(Video)驱动程序。可以通过更新、回滚或重新安装驱动程序来修复三种可能的错误，即过时的驱动程序、错误的驱动程序或损坏的驱动程序。
回滚驱动程序
要回滚视频(Video)和音频(Audio)驱动程序，请从开始(Start)菜单启动设备管理器。(Device Manager)现在，展开声音、视频和游戏控制器(Sound, video and game controllers)，右键单击所有驱动程序，然后选择属性(Properties)。现在，转到驱动程序(Driver)选项卡并单击回滚驱动程序以降级您的驱动程序。
如果该选项为灰色，则表示您的驱动程序已过时，您可能需要对其进行更新以解决问题。
更新驱动程序
要更新视频(Video)和音频(Audio)驱动程序，请通过 Win + X > Device Manager设备管理( Device Manager)器。现在，展开声音、视频和游戏控制器(Sound, video and game controllers)，右键单击所有驱动程序，然后选择更新驱动程序。(Update driver.)
现在，按照屏幕上的说明更新您的驱动程序(update your driver)。
重新安装驱动程序
要重新安装视频(Video)和音频(Audio)驱动程序，请通过Win + X > Device Manager设备管理( Device Manager)器。现在，展开声音、视频和游戏控制器(Sound, video and game controllers)，右键单击所有驱动程序，然后选择卸载设备(Uninstall device)。
最后，重新启动电脑，打开设备管理器(Device Manager)，右键单击已卸载驱动程序的菜单，然后选择扫描硬件更改(Scan for hardware changes)以重新安装驱动程序。
6]错误代码2008
您可能会遇到错误代码(Error Code)，2008，以及“会议出现意外错误(The meeting has an unexpected error)”。由于缺少客户端的正确权限或主持人的网络研讨会许可证过期，可能会发生此错误。
如果您是客户，那么您需要让主持人访问他们的Zoom帐户并给予适当的许可或更新他们的网络研讨会许可证。
7] XmppDll.dll从您的计算机中丢失
如果您的Zoom(Zoom)文件已损坏，则会发生计算机错误中缺少 XmppDll.dll 。要解决此问题，您需要从Zoom官网手动下载该应用程序。
8]缩放屏幕共享不起作用
这是使用Zoom(Zoom)时最常见的错误。当您的屏幕共享失败时，您将收到错误代码 105035 。(Error Code 105035)但是，有很多解决方案可以解决此问题，您只需要按照给定顺序执行所有解决方案即可。
允许 Zoom(Allow Zoom)访问摄像头(Camera)和麦克风(Microphone)
由于最近的隐私问题，我们非常怀疑是否允许应用程序访问我们的摄像头和麦克风。尽管这是一件好事，但它可能会阻止您访问其某些功能。
要检查Zoom是否有权访问相机(Camera)和麦克风(Microphone)，您需要按照规定的步骤进行操作。
- 通过Win + X > Settings启动Settings并单击Apps。
- 从左侧面板转到相机选项卡，启用“(Camera)允许桌面应用程序访问您的相机(Allow desktop apps to access your Camera)”，然后检查Zoom Meetings是否在应用程序列表中。
- 从左侧面板转到麦克风选项卡，启用“(Microphone)允许桌面应用程序访问您的麦克风(Allow desktop apps to access your microphone)”，然后检查Zoom Meetings是否在应用程序列表中。
如果Zoom有权访问您的相机和麦克风(Microphone)，那么您很可能不会面临屏幕共享无法正常工作的问题。
希望你能得到所有的解决方案
检查缩放的设置
要修复缩放屏幕共享(Zoom Screen Sharing)不起作用，我们需要确保其设置经过优化以适用于屏幕共享(Screen Share)功能。
为此，请从“开始”菜单启动(Start)Zoom，然后单击您的个人资料图片，然后单击“设置”(Settings)。现在，转到共享屏幕(Share Screen)选项卡并勾选“启用所有应用程序的远程控制(Enable the remote control of all applications)”。
管理您的图形驱动程序
如果您仍然遇到问题，请尝试更新您的显卡驱动程序(Driver)，如果更新不可用，请尝试重新安装驱动程序。
为此，请从开始菜单转到设备管理器，展开(Device Manager)显示适配器(Display Adapter)，右键单击您的驱动程序，然后选择更新(Update)或卸载(Uninstall)（如果更新不可用）。如果您已卸载显示驱动程序，请右键单击显示适配器(Display Adapter)并选择扫描硬件更改(Scan for hardware changes )以重新安装已卸载的驱动程序。
9]缩放错误代码3113
缩放(Zoom)错误代码 3113 表示您没有为会议启用密码或等候室。要解决此错误，请转到高级(Advanced)设置并启用密码或设置会议等候室。
希望这将为您解决Zoom Screen Share无法正常工作的问题。
Zoom并不是市场上唯一的视频会议(Video Conferencing)软件
Zoom很受欢迎，但它并不是唯一的(not the only one)。它的三个最接近的竞争对手是Google Meet、Skype 和 Microsoft Teams ，如果(Google Meet, Skype, and Microsoft Teams)Zoom不适合您，您绝对应该比较它们以选择最适合您的一个。
How to fix Zoom Error Codes and Problems in Windows 11/10
Zoom is a popular Video Conferencing software in the market. It has all the bells and whistles such as Screen Sharing, Meeting Scheduling, etc. However, it can at times, throw up errors. Some of them are pretty simple, while some are more complex. Therefore, in this article, we are going to find fixes for all the Zoom Errors and Problems.
Fix Zoom Errors and Problems
Before talking about any Errors and their respective troubleshooting tips, we need to make sure that you are on the latest version of Windows 11/10. To check that, launch Settings by Win + X > Settings and click Updates & Security > Check for updates. If an update is available, install it on your computer and check if the issue is eliminated. If the issue persists, look for the Error Code you are receiving and do their respective troubleshooting.
The following are the Zoom Errors and Problems:
- Connectivity issue’s with Zoom Server
- “There Is No Disk in the Drive” error
- Zoom Error during update- 0, 1002, or 1006
- Entry Point not found
- Error Code – 13003
- Error Code – 2008
- XmppDll.dll is missing from your computer
- Zoom Screen Share not working
- Error Code – 3113.
Let us talk about them in detail.
1] Connectivity issue’s with Zoom Server
If you are experiencing a connectivity issue with Zoom Server then you may see these Error Codes: 5000, 5003, 5004, 104101, 104102, 104103, 104104, 104105, 104106, 104110, 104111, 104112, 104113, 104114, 104115, 104116, 104117, and 104118.
This is the most common error that a Zoom user faces. However, fixing it is very simple, you just need to make sure nothing is blocking Zoom to access the Network.
Check your Firewall Settings
You need to make sure that Zoom is allowed through Firewall.
To check that launch Settings by Win + X > Settings and click Updates & Security > Windows Security > Open Windows Security. You will be redirected to the Windows Security window, now, click Firewall & network protection > Allow an app through firewall > Change Settings and check if Zoom Video Conference has both Private and Public options tick.
This way, you have given Zoom the privilege to go through your Firewall. Now, check if the issue is eliminated.
Temporarily Disable Firewall & Virus Protection
If the issues persist then you need to disable your Firewall & Virus Protection temporarily. One thing you need to make sure while using Zoom with disabled Firewall & Virus Protection, don’t download anything from the Internet.
To disable Firewall you can follow the prescribed steps:
- Launch Windows Defender from the Start menu.
- Go to Firewall & Network protection tab.
- Click on the active network and use the toggle to disable the Firewall.
To disable Virus Protection, follow these steps:
- Launch Windows Defender from the Start menu.
- Go to Virus & threat protection tab.
- Click Manage settings from “Virus & threat protection settings” and disable Real-time protection.
Now, you have disabled your Firewall and Virus Protection, which means that your computer is vulnerable to viruses and malware, therefore, make sure that you don’t end up downloading anything malicious. Hopefully, this will fix the Zoom Connectivity issue.
Read: Zoom crashing on Windows laptop.
2] “There Is No Disk in the Drive” error
If you are receiving Error Code 3000, that is, “There is no disk in the drive. Please insert a disk into the drive” then this doesn’t mean that you have to insert a disk.
This error is commonly received while installing the Zoom client application on your computer because of any corrupted or missing file. Therefore, to fix the issue we need to reinstall Zoom.
To do that, launch Settings by Win + X > Settings. Click on Apps, search for Zoom, and uninstall it.
Now, go to Zoom’s official website to download Zoom Client for Meetings. Hopefully, this will fix the issue for you.
3] Zoom Error during update 0, 1002, or 1006
You may experience Zoom Error Code 0, 1002, or 1006 while updating the software. This error can be because of multiple reasons, the first one being lack of storage. Therefore, launch Windows Explorer, and check This PC. If it has no space, delete something.
If there is enough space on your computer, try updating Zoom from its official website instead of the app. Or try uninstalling and reinstalling the updated version of Zoom.
4] Entry Point not found
If you are receiving either “Entry Point not found” or “The procedure entry point could not be located” error then this means that there is some problem with Microsoft Visual C++ 2008 SPI.
To fix the issue you need to download and install Microsoft Visual C++.
Hopefully, this will fix Zoom Error, Entry Point not found.
5] Error Code 13003
You may face this error while installing or updating Zoom on your computer. It can be because of lack of permission or conflicting drivers.
The solution for the lack of permission problem is pretty simple and in most cases, it is enough to rectify this issue.
So, to give Zoom adequate permission, download the application manually from their website, go to the location of the downloaded file, right-click on ZoomInstaller.exe, and select Run as administrator.
If the problem persists then we have to manage your Audio and Video drivers. There are three possible errors, outdated drivers, bugged drivers, or corrupted drivers that can be fixed by updating, rollback, or reinstalling drivers.
Roll Back Driver
To roll back Video and Audio driver, launch Device Manager from the Start menu. Now, expand the Sound, video and game controllers, right-click on all the drivers, and select Properties. Now, go to the Driver tab and click Roll Back Driver to downgrade your Driver.
If the option is greyed, this means that your driver is outdated and you may have to update it to fix the issue.
Update Driver
To update Video and Audio driver, launch Device Manager by Win + X > Device Manager. Now, expand the Sound, video and game controllers, right-click on all the drivers, and select Update driver.
Now, follow the on-screen instructions to update your driver.
Reinstall Driver
To reinstall Video and Audio driver, launch Device Manager by Win + X > Device Manager. Now, expand Sound, video and game controllers, right-click on all the drivers, and select Uninstall device.
Finally, restart your PC, open Device Manager, right-click on the menu whose driver you have uninstalled, and select Scan for hardware changes to reinstall the driver.
6] Error Code 2008
You may encounter Error Code, 2008, along with “The meeting has an unexpected error”. This error can occur because of a lack of correct permission for a client or an expired webinar license for the host.
If you are a client then you need to ask your host to visit their Zoom account and give appropriate permission or renew their webinar license.
7] XmppDll.dll is missing from your computer
XmppDll.dll is missing from your computer error occurs if your Zoom file is corrupted. To fix this issue, you need to download the application manually from Zoom’s official website.
8] Zoom Screen Share not working
This is the most common error that one can face while using Zoom. You will receive Error Code 105035 when your Screen Sharing fails. However, there are many solutions to fix this issue, you just need to follow all the solutions in the given order.
Allow Zoom to access Camera and Microphone
Because of recent privacy concerns, we are pretty skeptical to give an app permission to access our camera and microphone. Even though it is a good thing, it can block you from accessing some of its features.
To check if Zoom has permission to access the Camera and Microphone, you need to follow the prescribed steps.
- Launch Settings by Win + X > Settings and click Apps.
- Go to the Camera tab from the left panel, enable “Allow desktop apps to access your Camera”, and check if Zoom Meetings is among the list of apps.
- Go to the Microphone tab from the left panel, enable “Allow desktop apps to access your microphone”, and check if Zoom Meetings is among the list of apps.
If Zoom has permission to access your Camera and Microphone then you most probably won’t face screen sharing not working issue.
Hopefully, you can get all the solutions
Check Zoom’s Settings
To fix Zoom Screen Sharing not working we need to make sure that its setting is well optimized to work for the Screen Share feature.
To do that, launch Zoom from the Start menu and click on your profile pic, and then Settings. Now, go to the Share Screen tab and tick “Enable the remote control of all applications”.
Manage your Graphic Driver
If you are still facing the issue then try updating your Graphics Driver, if the update is not available then try reinstalling the driver.
To do that, go to Device Manager from the Start Menu, expand Display Adapter, right-click on your driver, and select Update or Uninstall (if an update is not available). If you have uninstalled the display driver, right-click on Display Adapter and select Scan for hardware changes to reinstall the uninstalled driver.
9] Zoom Error Code 3113
Zoom error code 3113 indicates you did have not enabled a passcode or a waiting room for your meeting. To resolve this error, go to Advanced settings and enable a passcode or set up a waiting room for the meeting.
Hopefully, this will fix the Zoom Screen Share not working issue for you.
Zoom is not the only Video Conferencing software in the market
Zoom is popular, but it is not the only one. Three of its close competitors are Google Meet, Skype, and Microsoft Teams, you should definitely compare them to pick the best one for you if Zoom is not working properly for you.
