Windows 11/10的一些用户在登录后遇到带有光标的黑屏^{(Black Screen with the cursor)}。这个问题的有趣之处在于，虽然一些用户只能访问任务管理器^{(Task Manager)}，但其他用户甚至没有这个使用权。如果您有权访问任务管理器^{(Task Manager)}，它会使事情变得更容易。你看，这是关键，因为要使用任务管理器^{(Task Manager)}来帮助我们一劳永逸地解决问题。

Windows 11/10黑屏^{(Black Screen)}带光标

Windows 11/10计算机启动到黑屏^{(Black Screen)}可能很烦人。如果您在登录之前或之后看到带有光标的Windows 11/10 黑屏，请尝试以下建议：^{(Black Screen)}

1. 禁用应用程序就绪服务^{(App Readiness Service)}并查看
2. 运行自动启动修复
3. 在干净启动状态下进行故障排除
4. 卸载/重新安装或更新您的显卡^(Card)
5. ^{(Use System Restore)}通过高级启动^{(Advanced Startup)}选项使用系统还原
6. 执行就地升级。

浏览列表，看看哪些内容可能适用于您的情况。您可以不按特定顺序尝试这些建议。

作为一般的第一步，按WinKey+Ctrl+Shift+B键盘快捷键重新启动显示驱动程序^{(restart your Display driver)}，看看是否有帮助。如果没有，那么您也可以使用Microsoft的在线^(Microsoft)黑屏疑难解答，看看是否有帮助。如果没有，请继续阅读以了解具体的故障排除建议。

1]禁用应用程序准备服务^{(Disable App Readiness Service)}并查看

按Ctrl+Shift+Esc启动任务管理器^{(Task Manager)}。Press File > Run新任务。输入services.msc并按 Enter打开 Services Manager^{(open the Services Manager)}。

您现在需要通过双击该选项来打开服务App Readiness 。之后，将Start-Up type 更改为Disabled。点击 Apply^{(Click Apply)}，然后点击 OK 按钮完成。

应用准备服务^{(App Readiness Service)}让应用在用户首次登录此 PC 时准备好使用。默认启动类型^{(Startup Type)}是手动^(Manual)。众所周知，禁用此服务^(Service)会有所帮助。

如果问题解决了，请记住在下次启动时再次将其设置为手动^(Manual)。

2]运行自动启动修复

运行自动启动修复^{(Automatic Startup Repair)}，看看是否有效。当计算机启动时，操作系统检测到文件有问题。它将触发自动启动修复^{(Automatic Startup Repair)}。如果没有，请尝试连续 3 次中断引导过程——因为当您这样做时，会出现自动修复^{(Automatic Repair)}模式。

3]在干净启动状态下进行故障排除

执行干净启动^{(Perform a Clean Boot)}并尝试识别可能干扰启动过程的违规过程。干净启动故障排除旨在隔离性能问题。要执行干净启动故障排除，您必须执行多项操作，然后在执行每个操作后重新启动计算机。您可能需要手动禁用一项又一项，以尝试查明导致问题的一项。确定罪犯后，您可以考虑将其删除或禁用。

相关^(Related)：计算机启动到黑屏或空白屏幕，光标闪烁^{(Computer boots to black or blank screen with blinking cursor)}。

4]Uninstall/Reinstall或更新您的显卡^(Card)

首先按WinKey+Ctrl+Shift+B键盘快捷键重新启动您的显示驱动程序^{(restart your Display driver)}，看看是否有帮助。否则继续。

按Ctrl+Shift+Esc启动任务管理器^{(Task Manager)}。Press File > Run新任务。输入devmgmt.msc并按Enter打开设备管理器^{(Device Manager)}。在这里，您可以卸载/重新安装或更新您的显卡驱动程序^{(update your Graphics Card driver)}。

5]通过高级启动选项使用系统还原^{(5] Use System Restore via Advanced Startup Options)}

在 Advanced Startup Options 中启动^{(Boot in Advanced Startup Options)}并使用System Restore。在那里单击Troubleshoot > Advanced选项>系统还原^{(System Restore)}。

6]执行就地升级

执行Windows 11/10 就地升级，看看是否对您有帮助。请记住选择保留您的个人文件的选项。

Ctrl+Alt+Del或Ctrl+Shift+Esc黑屏^{(Black Screen)}时不起作用

如果您无法使用打开任务管理器^{(Task Manager)}，那么您有两个选择：

1. 在 Advanced Startup Options 中启动^{(Boot in Advanced Startup Options)}并使用CMD执行上述各种任务。您也可以在此处使用系统还原^{(System Restore)}。
2. ^(Boot)使用安装媒体^{(Installation)}启动并进入安全模式^{(Safe Mode)}。在这里您可以卸载设备驱动程序，禁用服务^(Service)等。

完成故障排除后，您可以关闭计算机电源，等待 10 秒钟，然后重新启动。

我们希望您能够使用您的桌面。^{(We hope that you will be able to get to your desktop.)}

进一步阅读：^{(Further reading:)}

1. Windows 黑屏问题 – 卡在黑屏上^{(Windows Black Screen problems – Stuck on Black Screen)}
2. 在 Windows 11/10的欢迎屏幕上重新启动后黑屏。

Fix Black Screen with cursor problem in Windows 11/10

Some users of Windows 11/10 are experiencing a Black Screen with the cursor after they’ve logged in. What’s interesting about this problem, is the fact that while some users can only gain access to the Task Manager, others do not have even this access. If you have access to the Task Manager it makes things easier. You see, this is key because were going to make use of the Task Manager to aid us in solving the issue once and for all.

Windows 11/10 Black Screen with cursor

Booting your Windows 11/10 computer into a Black Screen with a cursor can be annoying. If you see a Windows 11/10 Black Screen with the cursor before or after login, try these suggestions:

1. Disable App Readiness Service and see
2. Run Automatic Startup Repair
3. Troubleshoot in Clean Boot State
4. Uninstall/Reinstall or Update your Graphics Card
5. Use System Restore via Advanced Startup Options
6. Perform an In-place Upgrade.

Go through the list and see what may apply in your case. You can try the suggestions in no particular order.

As a general first step, press WinKey+Ctrl+Shift+B keyboard shortcuts to restart your Display driver and see if that helps. If it doesn’t, then you can also use the online Black Screen Troubleshooter from Microsoft and see if that helps. If it doesn’t, then read on to learn about the specific troubleshooting suggestions.

1] Disable App Readiness Service and see

Press Ctrl+Shift+Esc to start the Task Manager. Press File > Run new task. Enter services.msc and hit Enter to open the Services Manager.

You will now need to open the service, App Readiness by double-clicking on the option. After that, change the Start-Up type to Disabled. Click Apply, then hit the OK button to complete.

The App Readiness Service gets apps ready for use the first time a user signs in to this PC. The default Startup Type is Manual. Disabling this Service has been known to help.

If the problem is solved, remember to set it again to Manual on the next boot.

2] Run Automatic Startup Repair

Run Automatic Startup Repair and see if that works. When the computer boots up, and the OS detects that there is something wrong with the files. It will trigger Automatic Startup Repair. If it doesn’t, then try interrupting the boot process three times in a row – for when you do this, Automatic Repair mode will appear.

3] Troubleshoot in Clean Boot State

Perform a Clean Boot and try to identify the offending process that may be interfering with the startup process. Clean-boot troubleshooting is designed to isolate a performance problem. To perform clean-boot troubleshooting, you must take a number of actions, and then restart the computer after each action. You may need to manually disable one item after another to try and pinpoint the one that is causing the problem. Once you have identified the offender, you can consider removing or disabling it.

Related: Computer boots to black or blank screen with blinking cursor.

4] Uninstall/Reinstall or Update your Graphics Card

First press WinKey+Ctrl+Shift+B keyboard shortcuts to restart your Display driver and see if that helps. Else proceed.

Press Ctrl+Shift+Esc to start the Task Manager. Press File > Run new task. Enter devmgmt.msc and hit Enter to open the Device Manager. When here, you may uninstall/reinstall or update your Graphics Card driver.

5] Use System Restore via Advanced Startup Options

Boot in Advanced Startup Options and use System Restore. Once there click Troubleshoot > Advanced options > System Restore.

6] Perform an In-place Upgrade

Perform Windows 11/10 in-place upgrade and see if that helps you. Remember to select the option to keep your personal files.

Ctrl+Alt+Del or Ctrl+Shift+Esc does not work when on the Black Screen

If you cannot use to open the Task Manager then you have two options:

1. Boot in Advanced Startup Options and use CMD to perform various tasks mentioned above. You can also use System Restore here.
2. Boot using the Installation media and go to the Safe Mode. Here you can uninstall the device driver, disable the Service, etc.

Once you have completed your troubleshooting, you may power down your computer, wait for 10 seconds and power it on again.

We hope that you will be able to get to your desktop.

Further reading:

1. Windows Black Screen problems – Stuck on Black Screen
2. Black Screen after reboot on Welcome Screen in Windows 11/10.

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